eHotelier
AUGUST 28, 2023
Customers desire convenience and understanding — the convenience of information and an understanding of their individual needs and unique situations. But is AI capable of delivering this kind of customer service?
Hospitality Tech
AUGUST 28, 2023
Not only is it the right thing to do, but companies that fail to comply face a base fine of $10k and $500 per day per non-compliant device retroactive to Jan. 6, 2022.
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Hotel Business
AUGUST 28, 2023
More than 80% of Americans have been traveling this summer, and more than half (55%) have increased their travel since last year, according to Tripadvisor ’s Summer Travel Index. But where are they heading this Labor Day weekend? Major U.S. cities can expect the most travelers this long weekend, while Mexico tops international travel for those looking to soak up a bit of sunshine before the fall.
Hospitality Tech
AUGUST 28, 2023
In addition to the drive-thru lane, the new design features a walk-up window for ordering and pick-up.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Demand Calendar
AUGUST 28, 2023
In the highly competitive hotel market, automated pricing systems have involuntarily joined forces with the OTAs to drive down the price, leading to the commoditization of overnight accommodation.
Hospitality Tech
AUGUST 28, 2023
HT caught up with Just Salad to learn how it is integrating sustainability into its mobile app and more.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hospitality Tech
AUGUST 28, 2023
Leveraging the power of numbers, membership collective gives independent hoteliers more bargaining power, access to proven technology, and a voice in how new technologies are developed.
gcommerce
AUGUST 28, 2023
What Are The Differences Between Google Universal Analytics and GA4 In the realm of digital analytics, Google Analytics (GA) has long been a cornerstone for businesses to gain valuable insights into their online presence. However, with the introduction of GA4, a new iteration of Google Analytics, marketers and analysts find themselves faced with a significant shift in the landscape.
Hospitality Tech
AUGUST 28, 2023
A healthy split from third-party delivery platforms to own e-commerce platforms is a great investment in terms of achieving stabilized profitability for quick-service restaurants.
Revinate
AUGUST 28, 2023
There’s a pivotal moment when you first connect with a potential guest. You’ve successfully captured their attention. Your next objective is to cultivate that initial spark. The fact is, nine out of ten visitors that come to your hotel website aren’t ready to book. This is when you can turn to the power of lead [.] The post How to write lead nurture emails that actually convert appeared first on Revinate.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Textedly
AUGUST 28, 2023
In a world where online customer feedback is more important to conversions than ever, leveraging automated Google reviews is key for brands with a digital presence.
Hospitality Tech
AUGUST 28, 2023
In a sea of social media, here’s how to pick the right platform.
Lodging Interactive
AUGUST 28, 2023
We’re thrilled to share some fantastic news with you: McConnell Marketing has been acquired by long-time colleagues Carson Lisko (right) and Deanna Clement (left). The post Exciting News: McConnell Marketing Under New Ownership! first appeared on McConnell Marketing. The post Exciting News: McConnell Marketing Under New Ownership! appeared first on McConnell Marketing.
Hospitality Tech
AUGUST 28, 2023
SequenceShift not only makes payment collection easy to implement, but also ensures companies are PCI compliant.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
TravelNet
AUGUST 28, 2023
Consolidating technology is not the wave of the future—it’s already here. In fact, simplifying your tech stack might be the best way to maximize ROI from your technology investments. But ROI aside, there’s a practical reason to consolidate that you probably never considered: less switching between apps and windows. The last ten years have seen a tsunami of new ways to digitize customer services, especially in hospitality.
Hospitality Tech
AUGUST 28, 2023
Maroney was among 15 women recognized for their accomplishments at MURTEC.
Revinate
AUGUST 28, 2023
Inspiration The InterContinental Danang inspires its international guests with this campaign Subject line: It's time for you to come back, [First Name] Sent: July 2023 Brand: InterContinental Danang Sun Peninsula Resort Category: Inspiration Hotel location: Da Nang, Vietnam (APAC) Our thoughts: The InterContinental Danang Sun Peninsula Resort targeted [.
Hospitality Tech
AUGUST 28, 2023
Partnership will help ensure restaurants will never miss a call. AI-driven smart answering service responds to customer queries via voice or SMS.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
eHotelier
AUGUST 28, 2023
Shamsa Al-Fahad appointed Director of Talent & Culture at Raffles and Fairmont Doha - People - Insights
Hospitality Tech
AUGUST 28, 2023
Ninety-six percent of hourly employees say schedule flexibility is the number-one benefit that would motivate them to take a new job.
eHotelier
AUGUST 28, 2023
Bernardus Lodge & Spa announced the appointment of Hartmut Ott as General Manager. Ott will be responsible for all aspects of day-to-day management for the award-winning Forbes 12-Star property, consistently ranked top among the nation's most coveted retreats. A seasoned hospitality leader, Ott will oversee the Forbes 4-star Lucia Restaurant & Bar under the helm of Chef Christian Ojeda as well as the award-winning 5,200 sq. ft., Spa at Bernardus and 73 guestroom property located in Carme
Hospitality Tech
AUGUST 28, 2023
Chili’s will upgrade its kitchen display system to QSR Automation's ConnectSmart Kitchen.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
eHotelier
AUGUST 28, 2023
Emphasizing strategic cooperation, ITB China is pleased to announce the Maldives as the Official Island Travel Partner of ITB China 2023. The partnership will turn the prime travel destination into one of the highlights of the trade show, held on 12 – 14 September 2023 in Shanghai.
Hospitality Tech
AUGUST 28, 2023
Customized booking solution from P3 modernizes and streamlines booking process for guests of one of Australia’s most unique and diverse tourist destinations.
eHotelier
AUGUST 28, 2023
Switzerland’s newest hotel GRACE LA MARGNA ST MORITZ has already received its first classification. The allure of this hotel, with its winning chemistry of modern luxury and classic glamour, has been recognised with a Five-Star Superior rating by HotellerieSuisse, which since 1882 has stood for quality, innovation, and sustainability in the Swiss hotel industry.
Hospitality Tech
AUGUST 28, 2023
RoomRaccoon’s global users can benefit from a direct API integration with Akia, unlocking a new era of seamless and personalized guest communication and management.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
eHotelier
AUGUST 28, 2023
Choice Hotels International, Inc. and LEARFIELD, the leading media and technology company in college sports, announced the second season of Choice Privileges Experiences kicks off today, enabling members of Choice Privileges to redeem points for exclusive college football and basketball gameday experiences during the 2023-2024 season. As Choice continues to reinvigorate its award-winning loyalty program to offer more earning and redeeming opportunities for members, the company is expanding on la
Hospitality Tech
AUGUST 28, 2023
The products, leveraging AI-assisted technology, help growing businesses better manage, retain, and engage hourly workers.
eHotelier
AUGUST 28, 2023
GaultMillau Editor-in-Chief Urs Heller: “A destination that wins the title ‘Hotel of the Year’ twice in eight years must be doing something extraordinary. The Dolder Grand has delivered. We were delighted by the new MIKURIYA Japanese restaurant and the fascinating garden restaurant blooms. The jewel in the house is The Restaurant, which holds 19 points and two stars.
Hospitality Tech
AUGUST 28, 2023
Property management customers can add and manage their smart locks from within the Hostaway platform, linking them effortlessly to their property listings.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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