Thu.Nov 16, 2023

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Tripadvisor’s 2024 Experience of Travel Study: 3 Charts

Skift Blog

Skift Take: The latest Tripadvisor survey highlights travel is no longer just about 'been there, done that, got the T-shirt', but understanding the story of the T-shirt itself.

Travel 324
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Key appointments: Meriton Suites, Ascott, Salter Brothers, Hilton and more

Hotel Management

Exclusive: Meriton Suites appoints Regional GM across NSW/VIC/ACT Meriton Suites has appointed Harry Singh to the position of Regional General Manager NSW/VIC/ACT, based out of the company’s Kent St headquarters in Sydney. Singh commenced the role on November 13, following a 22-year career with Marriott. Reporting to Meriton Suites Group General Manager and Meriton Group Director Matthew Thomas, he will serve as the conduit between operations in these states and key stakeholders.

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Air Traffic Controller Shortage Could Last Into the 2030s

Skift Blog

Skift Take: The U.S. government needs to step up if it wants to ease the air traffic controller shortage that is snarling flights and slowing growth.

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The Sebel Sydney Martin Place to open in January following multi-million-dollar refurbishment

Hotel Management

Sydney’s Martin Place will be home to the latest The Sebel hotel in Australia with the opening of an 86-room premium hotel in January. The Sebel Sydney Martin Place is the first hotel from the brand within Sydney’s financial district and replaces Mercure Sydney Martin Place, which opened in October last year following the acquisition of an existing Travelodge hotel by global fund manager Salter Brothers.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Emirates Orders 15 Airbus A350-900 Aircraft At Dubai Airshow Day 4

Skift Blog

Skift Take: Emirates awarded Airbus the consolation prize of an order of an additional 15 A350-900 after refusing to purchase the larger variant, the A350-1000, due to engine durability concerns earlier in the week.

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Australia’s first 25hours hotel projected to open in December 2024

Hotel Management

Australia’s first 25hours hotel has been given a revised opening date of December 2024 following construction delays at the Sydney site, with new renders of guest rooms released. The new 109-room hotel, developed by leading Sydney property developer Central Element (CE) and joint venture partner Boston Global Group, is located at 1-11 Oxford Street Paddington, the heritage listed site of the former West Olympia Theatre.

Retail 278

More Trending

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Spa trends, treatments and concepts to look and feel great in 2024

Hospitality Net

The wellness industry is rapidly growing into a trillion-dollar market, offering ample opportunities for new businesses to enter the sector with innovative products or services. EHL has compiled a list of the top global spa trends for 2024, indicating that the spa experience has evolved beyond pampering to include a wide range of healing therapies for the mind, body, and soul, as well as non-invasive treatments for those who wish to make minor adjustments to their physical appearance.

Services 272
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Digital Nomad Startup Raises $325 Million For 150 Boutique Hotels

Skift Blog

Skift Take: Traditional short-term rentals often don't work well for the digital nomad who also wants to socialize. Outsite is trying to fill that gap.

Hotels 296
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Orangutan offsets to help Radisson Hotel Group’s UAE hotels operate ‘Net Zero Nights’ during COP28

Hotel Management

Radisson Hotel Group is set to make a strong statement on sustainability during the COP28 climate conference in Dubai through the introduction of net zero stays. During the 13 days of the conference – between November 30 and December 12, 2023 – RHG’s entire United Arab Emirates (UAE) portfolio of 16 hotels will become net zero with regards to scope one and two emissions.

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Orlando’s $100 Million Tourism Marketing Budget Faces Cuts

Skift Blog

Skift Take: Visit Orlando has one of the largest budgets in the U.S. and is the envy of destination marketers. All eyes are on what happens next.

Market 296
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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IHG and Asset World Corp Public Company Limited (AWC) to introduce InterContinental Brand in Chiang Rai

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hospitality companies, and Asset World Corp Public Company Limited (AWC), renowned as Thailand’s leading integrated lifestyle real estate group, extend their long-standing partnership with a landmark agreement to open two new luxury hotels in Chiang Rai, Thailand.

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IDeaS Finds Six Technology Predictions Shaping the Hotel Industry in 2024

Lodging

MINNEAPOLIS—IDeaS released Future Forecast: Six Hotel Technology Predictions for 2024, which includes six hotel technology predictions that it believes will shape the year to come. Some predictions from the report include: Mike Chuma, vice president of global marketing, IDeaS, said, “Our team engaged with some of the greatest minds in our industry in 2023 through informative webinars, a successful client summit, and our ongoing commitment to supporting innovation and industry events.

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voco Hotels Marks Its Third Anniversary in Greater China

Hospitality Net

In its three years since entering the Chinese market, voco hotels has experienced noteworthy growth, capitalizing on the existing hotel market and demonstrating a commitment to environmental sustainability through the lens of art to provide an enjoyable and sustainable travel experience.

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How AI Can Transform the Hospitality Industry, Improve Operations

Lodging

Artificial intelligence (AI) is revolutionizing the hospitality industry by optimizing operations, improving quality and safety, and enhancing the guest experience. AI’s rapid growth can help hospitality brands analyze complex data to make more informed decisions, advance forecasting, increase revenue, and more. Throughout the industry, hotel brands are increasingly using AI to help elevate operations—from enhancing their quality efforts to becoming more sustainable.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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NEOM announces Epicon - its luxury coastal tourism destination on the Gulf of Aqaba

Hospitality Net

The Board of Directors of NEOM, the sustainable regional development taking shape in northwest Saudi Arabia, today announced Epicon, its latest luxury coastal tourism destination, including a residential offering.

Tourism 258
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Borrowed by Hotel Indigo Program Launches to Foster Community

Lodging

ATLANTA—Hotel Indigo is launching an offering in the United States and the United Kingdom where those who live in the same zip code, or postcode, as a Hotel Indigo can now “borrow” everyday necessities at no cost. The program, Borrowed by Hotel Indigo, which comes on the heels of the brand’s marketing campaign, The World’s Neighborhood Hotel, will aim to foster connection and build community.

Hotels 162
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2025 Opening for Kimpton Chiang Rai Golden Triangle

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hospitality companies, and Asset World Corp Public Company Limited (AWC), renowned as Thailand’s leading integrated lifestyle real estate group, extend their long-standing partnership with a landmark agreement to open two new luxury hotels in Chiang Rai, Thailand.

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TPG Hotels & Resorts Renovates the Renaissance Boca Raton

Lodging

PROVIDENCE, Rhode Island—TPG Hotels & Resorts announced the renovation of the Renaissance Boca Raton hotel, located in Boca Raton, Florida. The property encompasses 15,000 square feet of conference and meeting spaces and began its exterior and interior property renovation last November. “We’ve taken a whole new approach with the design direction of this property to reflect the renaissance that we see happening in the neighborhood,” said Ben Perelmuter, president, TPG Hotels & Resorts.

Resorts 162
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Hilton Named No. 1 Best Place to Work in the World

Hospitality Net

For the first time ever, Hilton has been named the No. 1 World’s Best Workplace by Fortune magazine and Great Place to Work. This recognition – the culmination of eight consecutive appearances on the “World’s Best” list – also marks the first time a hospitality company has achieved the top honor in this best-in-class program.

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This Week’s Comings & Goings

Lodging

Sage Hospitality Group announced the appointment of Don Li as executive vice president of business development and head of Asia Pacific. As part of the Sage Investments team, Li will support new business growth. Resolute Road Hospitality announced the addition of Andrea Pace-Mickley as senior corporate revenue manager. In her new role, Pace-Mickley will lead the company’s revenue and commercial strategy.

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IHG Expands Crowne Plaza Brand in Canada with New Saint John Property

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, recently celebrated the opening of a new Crowne Plaza hotel in Saint John, New Brunswick, Canada, following a conversion and extensive renovation. Located minutes from Saint John Airport, and within walking distance to downtown Saint John, Crowne Plaza Saint John Harbour View offers guests coastal allure and unrivaled views of the port city.

Branding 246
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UK Faces the Slow Return of Chinese Tourists

Skift Blog

Skift Take: Today's podcast discusses Chinese tourists in the UK, Etihad's growth plans, and Japan's efforts to meant tourism demands.

Tourism 170
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Faces & Places: A LinkedIn Live Event to Connect Accor with Hospitality Industry Talent

Hospitality Net

Accor’s new live event series, Faces & Places, takes participants on an immersive tour across our hotels to meet team members who share testimonials and valuable insights. The one-hour interactive, live sessions will offer a deep dive into strategic topics related to our industry, from a field point of view. The first episode airs November 23rd and will focus on recruitment, exploring the theme of ‘Busting Myths about Careers in the Hospitality Industry’.

Events 246
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Exclusive: midscale the ‘sweet spot’ for developers amid record building costs, reports Choice

Hotel Management

Choice Hotels Asia-Pac is reporting increased interest among developers in midscale and upper midscale offerings amid high construction costs. Speaking exclusively to HM, Choice Hotels Director of Development Australia and New Zealand, Scott Armstrong, discusses challenges and opportunities in the midscale segment, including in regional Australia, and the impact of corporate travel.

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Hotel Operator Beat 2023 - France

Hospitality Net

The real estate services firm’s annual hotel operator survey saw international and regional hotel operators – all of which are active in France – give their views on sector opportunities and challenges in the market.

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Grand Hyatt set to open at Park City, Utah’s luxurious Deer Valley Resort

Hotel Management

Hyatt Hotels Corporation has signed a deal to open a Grand Hyatt hotel at Park City, Utah’s luxurious Deer Valley Resort. Expected to open late 2024 in time for the 2024/2025 ski season, Grand Hyatt Deer Valley will mark the debut of the Grand Hyatt brand in Utah and will be located at the famed Deer Valley Resort. Hyatt Vice president of development, Americas, Kimo Bertram, said uniquely designed as a “captivating destination within a destination, the property will open as the first luxury hote

Resorts 130
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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“Accor’s Digital Transformation: Building a Best-in-Class Client Experience”: Insights from 5 Leaders

Hospitality Net

We sat down with five key leaders to discuss our best-in-class digital customer journey program, a key milestone in our Group’s digital transformation. Better engaging and interacting with our clients, empowering our regions and teams, and contributing to business growth, this wide-scale program transforms the way we work and enhances our client experience at every step of their journey across all channels, through a seamless, personalized experience.

Scale 244
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Exclusive: Q&A with Guy Charles Owen, hotel manager at London’s legendary Langham

Hotel Management

The Langham, London has a rich history of being one of the British Capital’s most luxurious hotels, thanks to the rooms, amenities, fantastic food and beverage on offer and location just steps away from Oxford Circus. Leading the team is Hotel Manager, Guy Charles Owen and to find out what’s on offer, James Wilkinson sat down with him for an exclusive chat in London.

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Premier To Transform Autograph La Concha Key West

Hospitality Net

Premier, an end-to-end architecture, design, procurement, project management, and development firm, is pleased to announce it will lead the interior design, procurement, and project management of the Crowne Plaza La Concha Hotel in Key West, Florida which has been rebranded to Autograph La Concha Key West. Premier will be working in partnership with sister company, the dynamic and growing hotel management firm, Remington Hospitality, who will be managing the property, which is slated for complet

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Jetstar to double Business cabin in major 787 fleet upgrade

Hotel Management

Jetstar is set to double the carrier’s Business Class cabin as part of a multi-million-dollar upgrade of its existing Boeing 787 Dreamliner fleet. The upgrade includes overhauling the economy and business class cabins with new seating, inflight connectivity and lie-flat crew rest areas to fly greater distances. The business class offering will also more than double in response to growing premium demand, increasing from 21 seats to 44.

Business 130
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.