Tue.Jul 08, 2025

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Exclusive: Trilogy Hotels CEO talks hurdles and opportunities amid ‘choppy’ market

Hotel Management

In HM’s 2025 Australasian Development Outlook, Trilogy Hotels Chief Executive Officer, Scott Boyes, shares key opportunities and insights into Australasia’s evolving hotel development landscape. There are exciting times ahead as we navigate through 2025. Australia’s hotel sector, whilst choppy, continues to demonstrate remarkable resilience with national occupancy rates at 71% and RevPAR up 3.8% to $171.

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Hotel Booking Ecosystem: How Everything Connects

STAAH

Imagine this: a guest spots your hotel, loves what they see, and books right away. Sounds easy, right? Those days are long gone. Today, booking feels more like navigating a pinball machine. Guests hop from your Instagram page to online travel agents (OTAs) , skim through Google reviews, and might finally land on your website to book. Behind every step is a complex web of platforms quietly doing the heavy lifting.

OTA
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How AI is (and isn't) transforming European hospitality

Hospitality Today

How hotels across Europe are exploring artificial intelligence—where it’s working, what’s holding them back, and why the future depends on thoughtful integration

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Hotel Booking Ecosystem: How Everything Connects

STAAH

Imagine this: a guest spots your hotel, loves what they see, and books right away. Sounds easy, right? Those days are long gone. Today, booking feels more like navigating a pinball machine. Guests hop from your Instagram page to online travel agents (OTAs) , skim through Google reviews, and might finally land on your website to book. Behind every step is a complex web of platforms quietly doing the heavy lifting.

OTA
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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B2 Hotels Partners with Amadeus to Transform the Guest Booking Experience in Asia Pacific

Amadeus Hospitality

Strategic deal brings Amadeus’ iHotelier ® Suite to one of Thailand’s fastest-growing hotel chains July 9, 2025 – B2 Boutique and Budget Hotels , part of GPCM Group, announces it will adopt the iHotelier® Suite from transformative travel technology provider Amadeus as part of a new strategic relationship. The suite of solutions will enhance the booking flow for B2 Hotels’ guests, enabling the company to offer a seamless, personalized experience.

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The Modern Minibar – A comprehensive look at hotel setups

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Suppliers The Modern Minibar – A comprehensive look at hotel setups Stefan Renziehausen Posted on Today

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Hôtel Royal and Hôtel Ermitage, Evian Resort earn the Clef Verte eco-label

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Global News Hôtel Royal and Hôtel Ermitage, Evian Resort earn the Clef Verte eco-label Posted on Today at 11:1

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Broaden your hotel’s B2B reach with RateHawk

Hospitality Today

With its curated network of travel advisors and focus on high-value, low-cancel bookings, RateHawk is quickly becoming a go-to distribution partner for hotels

B2B
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Radisson Hotel Group opens Radisson Hotel Don Mueang Bangkok, strengthening its footprint in the Thai capital

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Properties Radisson Hotel Group opens Radisson Hotel Don Mueang Bangkok, strengthening its footprint in the Th

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Beyond Airbnb: Expand Your Booking Horizons

TravelNet

Managing short-term rentals can feel overwhelming. Many operators rely a lot on platforms like Airbnb and Vrbo. They’re good for getting bookings, but this dependence might limit your business in a very competitive market. To truly stand out, you need a plan that goes beyond these common channels. This isn’t just about getting more bookings. It’s about building a stronger and more diversified business that doesn’t rely on just one or two platforms.

OTA
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Travelers want to book vacations with loyalty points

Hospitality Today

Hospitality.today™ Topics Subscribe Topics › Hospitality › Loyalty Program Travelers want to book vacations with loyalty points Credit card companies and retailers have a golden opportunity as 82% of travelers eye using non-travel points for affordable, customizable getaways Jul 9, 2025 A new report from Expedia reveals a growing appetite among consumers to use loyalty points—especially those from non-travel programs—to book vacations.

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Wellness Residential growth lessons for hotels from THE WELL Founders

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Insights Wellness Residential growth lessons for hotels from THE WELL Founders Adam and Larry Mogelonsky Poste

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Tripadvisor’s turning point

Hospitality Today

Hospitality.today™ Topics Subscribe Topics › Hospitality › Distribution Tripadvisor’s turning point Why Starboard Value is betting on Tripadvisor’s shift from struggling hotel meta-search to fast-growing marketplaces like Viator and TheFork Jul 9, 2025 Tripadvisor has long been a disappointing investment since its 2011 IPO, with shares still trading below their debut price.

OTA
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Hilton opens first LivSmart Studios hotel

Hotel Business

Hilton has debuted the first hotel of its new extended-stay brand, LivSmart Studios by Hilton : the 89-room LivSmart Studios by Hilton Tullahoma in Middle Tennessee. “Hilton has a long track record of building innovative, category-leading brands that meet the evolving needs of guests and deliver strong value for owners,” said Chris Silcock, president, global brands and commercial services, Hilton.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Gerrit Chng-Lüchau appointed Commercial Director at Waldorf Astoria Maldives Ithaafushi

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In People Gerrit Chng-Lüchau appointed Commercial Director at Waldorf Astoria Maldives Ithaafushi Posted on Today

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Braemar to sell Seattle Marriott Waterfront for $145M

Hotel Business

Braemar Hotels & Resorts Inc. has entered into a definitive agreement to sell the 369-room Seattle Marriott Waterfront for $145 million ($393,000 per key). Including anticipated capital expenditures of $7 million, the sale price represents an 8.1% capitalization rate on net operating income for the trailing 12 months ended May 31. “We are pleased to announce the planned sale of the Marriott Seattle Waterfront,” said Richard J.

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Naumi Hotels prepares for brand expansion with Cendyn

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Suppliers Naumi Hotels prepares for brand expansion with Cendyn Posted on Today at 11:28 am Home Suppliers Nau

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Stonebridge adds Marriott Saddle Brook to portfolio

Hotel Business

Stonebridge has added the 244-room Marriott Saddle Brook in Saddle Brook, NJ, to its full-service managed portfolio. The property is owned by Victory Worldwide LLC. The hotel recently completed a comprehensive renovation to enhance the guest experience, including refreshed guestrooms, a reimagined restaurant and bar, an upgraded M Club lounge, a new Grab & Go amenity, new conference rooms, an elevated fitness center and more than 4,000 sq. ft. of flexible event space between the Atrium and b

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Cybersecurity in hospitality: lessons from Mews and Penta Hotels

MEWS

Cybersecurity isn’t usually top of mind for hoteliers. But it should be. Protecting your guests’ data and your property’s systems isn’t just IT – it’s a shared, business-critical responsibility.

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Vacation Rentals Surge, Hotels Under Pressure

Skift Blog

Skift Take: The Skift Travel Health Index reveals a period of balanced growth in global travel, despite challenges in the hotel sector.

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Hotel Business Plan

Xotels

OK, so you have decided to realize your dream and become a hotel entrepreneur, so now you need to start writing your hotel business plan. You have thought out an amazing concept delivering unparalleled guest service. The next step would be to write a hotel business plan. It’s like a road map to the opening. However, as a seasoned hotel revenue management consulting and hotel management company , we have seen that this is where most entrepreneurs get stuck.

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Well House Hamilton joins Crestline portfolio

Hotel Business

Crestline Hotels & Resorts LLC has been selected by Vision Realty Group in partnership with Ashley Builders Group, to manage the Well House Hamilton, Tapestry Collection by Hilton. The hotel originally opened in Hamiliton, OH in 1927 and was repurposed as an apartment building prior to the recent $16 million renovation and restoration. “We selected Crestline to manage this property because of their extensive experience and success in managing upscale boutique hotels,” said Matt Olliges, mana

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Technoheaven Launches Next Generation Global Bed Bank Platform

Hospitality Tech

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 7/8/2025 Technoheaven Launches Next Generation Global Bed Bank Platform Technoheaven (TH) announced the launch of its next generation global bed bank platform, providing travel agents, tour operators, OTAs and DMCs with access to more

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Julien Houdebine appointed Global Chief Sales & Revenue Management Officer at Accor

eHotelier

Accor has appointed Julien Houdebine as its new Global Chief Sales & Revenue Management Officer, effective April 1, 2025.

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6 Best Practices for Efficient and Secure WiFi Service

Lodging

Fast, reliable, and secure WiFi connectivity is essential to guest satisfaction at hotels of all types and chain scales, and there are many aspects to achieving a high service quality. Richard Wagner, director of certification and compliance at Nomadix, an ASSA ABLOY company, shares six tips for hotel operators looking to optimize this crucial aspect of the guest experience.

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Why it’s Time for Boutique Hotels to Flip the Tech Stack

Guest Centric

Reading Time: 4 minutes Independent hoteliers are bombarded daily with technology vendors pitching miracle solutions. Everywhere you turn, there’s another acronym, another platform, another promise to “transform” your property—if only you buy their product first. This endless noise makes it challenging for boutique hotels to know where to invest.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Stonebridge Announces Addition of Marriott Saddle Brook to Its Managed Portfolio

Lodging

DENVER, Colorado—Stonebridge announced the addition of the 244-room Marriott Saddle Brook in New Jersey to its full-service managed portfolio. The addition reflects Stonebridge’s strategy to expand its portfolio in key gateway and suburban markets. Owned by Victory Worldwide LLC, the Marriott Saddle Brook recently completed a comprehensive renovation.

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Wyndham Is ‘Sprinting’ Towards Its 100-Hotel Mark in India

Skift Blog

Skift Take: For Wyndham, India is an unmissable opportunity and the growth is rapid but not indiscriminate. It is still conscious about the markets, locations, and the brand mix it wants to bring here.

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First LivSmart Studios by Hilton Hotel Opens in Tullahoma, Tennessee

Lodging

TULLAHOMA, Tennessee, and McLean, Virginia—Hilton opened the first hotel of its new extended-stay brand, LivSmart Studios by Hilton. LivSmart Studios by Hilton Tullahoma, an 89-room property in Middle Tennessee, will soon be joined by the brand’s second hotel in Kokomo, Indiana, which is on track to open later this summer. “Hilton has a long track record of building innovative, category-leading brands that meet the evolving needs of guests and deliver strong value for owners,” said [

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edyn taps Silentnight to transform its European guest experience

Hotel Designs

Hotel Designs edyn taps Silentnight to transform its European guest experience edyn taps Silentnight to transform its European guest experience A new partnership with the UK’s most-trusted mattress brand is bringing sustainable, high-performance sleep solutions to edyn’s growing European portfolio… In the world of hospitality, a great night’s sleep is a necessity.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!