Fri.Apr 19, 2024

article thumbnail

Required for Sales Success Today – A Strong Sales Technology Competency

Anthony Cole Training

Technology is transforming businesses and disrupting entire industries, including the world of selling, which has traditionally been categorized as primarily a “people business”. From prospecting to closing, today’s mobile, social, big data, and cloud technologies are revamping the sales process in ways that would have been inconceivable a few decades ago.

Sales 331
article thumbnail

Skift Travel Podcast – Now With Seth and Sarah

Skift Blog

Skift Take: Welcome to the new and improved Skift Travel Podcast.

Travel 321
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy Consumption

Lodging

Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility department expenses increased from 2.9 percent of total revenue in 2019 to an estimated 3.3 percent in 2023. As hotels have struggled to recover from the pandemic, any rise in cost ratios is an area of concern for owners and operators.

Market 287
article thumbnail

Dubai Airports CEO Says Hub is ‘100% Operational’ Despite 1,200 Cancellations

Skift Blog

Skift Take: Paul Griffiths says he's never seen anything like it as his airport cancels hundreds of flights a day.

article thumbnail

Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

article thumbnail

The Bentley Hotel Southampton to Join JdV by Hyatt Brand

Lodging

CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality, the property’s owner and operator. The hotel, which is currently in the midst of a renovation, is bookable across Hyatt reservation channels and is expected to join the JdV by Hyatt brand in mid-2024, following additional property-wide upgrades.

Branding 276
article thumbnail

Startups Raise $331 Million for Flying Taxi Airports and AI Expense Management 

Skift Blog

Last week was the second-biggest this year for travel startup funding. This week's total, $331 million, makes it the third-biggest this year.

More Trending

article thumbnail

Solar Eclipse Boosted U.S. Hotels With Record Revenue Gains

Skift Blog

Skift Take: The eclipse brought historic tourism revenue to hotels. But not all local businesses felt the same impact.

Revenue 314
article thumbnail

Carmel Valley Ranch Completes Renovation Project

Lodging

CARMEL, California—Carmel Valley Ranch announced the completion of a multimillion-dollar renovation project that updates the guest experience. The renovations encompass enhancements across the resort, including The Ranch’s Valley Kitchen restaurant; the Think Tank meeting venue; and River Ranch, the resort’s spot for sports and family-friendly fun “We are excited to welcome guests back to a new and revitalized resort experience,” said Ulrich Samietz, managing director of Carmel Valley Ranch.

Resorts 159
article thumbnail

Nevada Says Ditch the Dice, Come for the Outdoors

Skift Blog

Skift Take: Nevada wants people to know that it has more than casinos and entertainment attractions like The Sphere. The state is investing in tourism that supports its local communities outside of Las Vegas.

Casinos 312
article thumbnail

Gale Miami Hotel and Residences Partners With Stayntouch

Lodging

BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open its doors on May 1, 2024. Gale Miami offers a blend of hotel and apartment living with modern hotel rooms, apartments, condos, dining venues, and a spa. To provide operational efficiency, Gale Miami selected Stayntouch to deploy its cloud PMS, booking engine, smart kiosk, and secure ID-scanning technology.

Dining 159
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Amsterdam Bans New Hotels

Skift Blog

Skift Take: Today's podcast looks at Amsterdam's hotel ban, Hyatt's Indian leisure travel, and new Apple technology in hotel rooms.

Hotels 299
article thumbnail

Steps for Success: Evaluating and Pricing Group Business

Refine

Group business is an undeniably important piece of the revenue puzzle for hotels. However, not all group revenue is equally valuable or desirable. To achieve an ideal mix of group and transient business, hotels must undergo a detailed evaluation process—one that can be greatly aided with an advanced revenue management system. Ten Crucial Steps to The post Steps for Success: Evaluating and Pricing Group Business appeared first on Revfine.com.

Business 111
article thumbnail

Ask Skift: What Are the Top Travel Trends in China?

Skift Blog

Skift Take: As China continues its recovery from the pandemic, we look at trends shaping the country's travel industry.

Travel 299
article thumbnail

Courtyard Johnson City renovates

Hotel Business

The Courtyard Johnson City has completed its extensive renovation. “This renovation showcases LBA’s commitment to delivering exceptional hospitality experiences, adapting to the dynamic preferences of our guests, and bolstering the local economy,” said Farrah Adams, COO, LBA Hospitality. “The significant investment by Flynn Properties Inc. in revitalizing the hotel is more than an upgrade—it’s a catalyst for fostering community connections and supporting growth in

article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Airlines Divert and Cancel Flights After Israel Attacks Iran

Skift Blog

Skift Take: Iran may have reopened its airspace following Israel's retaliatory attack, but will carriers risk flying over the two countries?

article thumbnail

Signature Inn Winnemucca opens

Hotel Business

Sonesta International Hotels Corporation has opened the Signature Inn Winnemucca located in Winnemucca, NV. The 40-room, upper-economy hotel is located close to Winnemucca Golf Course and Humboldt Museum. “The conversion of the Signature Inn Winnemucca, the latest of several Signature Inn properties expected to open this year, is part of the rapid growth of Sonesta’s portfolio,” said Keith Pierce, EVP/president, franchise & development, Sonesta.

Closing 105
article thumbnail

How Thailand Hopes to Meet Its Goal For 1.7 Million Indian Tourists

Skift Blog

Skift Take: India is one of the most important source markets for Thailand. Pre-Covid, nearly 2 million Indian tourists flocked to Thailand, making India the third-largest source market in 2019. Now, Thailand is looking to bring India back to pre-Covid levels.

Market 298
article thumbnail

Web Exclusive: Westin La Paloma renovation nears completion

Hotel Business

The Westin La Paloma Resort & Spa in Tucson, AZ, began a comprehensive renovation in 2022. Leading the design team is Jill Cole , managing principal, Cole Martinez Curtis and Associates (CMCA), who structured the transformation across three phases—rooms and suites, the clubhouse and public areas. Phase 1, the guestroom renovation, which included upgrading the showcase San Xavier Suite, was completed in late 2023.

Retail 59
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

Mr. C Miami’s focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists

Revinate

Customer stories Mr. C Miami's focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing REGION: North America Goal Drive direct bookings. Strategy Personalized guest communications. [.] The post Mr. C Miami’s focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists appeared first on Revinate.

Revenue 52
article thumbnail

Driftwood Capital receives $33M for Sheraton Park City refi

Hotel Business

Driftwood Capital has secured $33 million in refinancing for the 200-key Sheraton Park City hotel in Park City, UT. Berkadia South Florida’s Managing Directors Michael Weinberg and Scott Wadler, along with their team members Alec Fox and Edmund Aramayo, arranged the five-year, fixed-rate CMBS loan through Goldman Sachs Bank USA. “The hotel, with its extensive meeting space compared to its nearby competitors, along with its close proximity to the mountains and historic main street, position

article thumbnail

E47. Driving Success 

Hotelier Magazine

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Andy Loges, Area General Manager, Canada East & Ohio, Hilton International, about the Hilton Toronto’s recent multi-million dollar renovation, the opening of its new restaurant called Frenchy, as well as challenges and opportunities of operating a hotel in the post-pandemic world.

article thumbnail

Web Exclusive: HBA designs Beach Village at The Del

Hotel Business

HBA Los Angeles recently completed the interior design of Beach Village at The Del. The beachfront cottages and villas are set within a gated neighborhood at the north end of the Hotel del Coronado in San Diego. HBA Los Angeles’ design for the 78 residential-style accommodations is sophisticated and refined with contemporized, traditional detailing. “The California cottage-style architecture of Beach Village and the local beach frontage strongly influenced the design direction of the i

article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Nobu’s second hotel in Vietnam marks 40th opening milestone

Hotel Designs

Hotel Designs Nobu’s second hotel in Vietnam marks 40th opening milestone Nobu’s second hotel in Vietnam marks 40th opening milestone In an ongoing collaboration with Viet Capital Real Estate (VCRE) and Nobu Hospitality, the leading luxury lifestyle and iconic hotel, dining, and residence brand, announces the upcoming Nobu Hotel and Restaurant Ho Chi Minh.

article thumbnail

The Bentley Hotel Southampton to join JdV by Hyatt brand

Hotel Business

Hyatt Hotels Corporation has revealed that The Bentley Hotel Southampton has joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality , the property’s owner and operator. The hotel, which is currently undergoing an extensive renovation, is expected to join the JdV by Hyatt brand in mid-2024, following additional property-wide upgrades.

article thumbnail

Duetto and Shiji Enhance Integration with Folio Data

Hospitality Tech

The new feature enables hotels to better measure total guest value and optimize room packages for total profitability.

Hotels 52
article thumbnail

Re-thinking Technology Investment in the Evolving World of Hospitality

Amadeus Hospitality

Originally published on Hospitality Net By: Maria Taylor, Senior Vice President, Marketing, Partnerships, and Commercial Operations, Hospitality, Amadeus In a dynamic industry where traveler preferences seem to shift overnight, it’s more important than ever for hoteliers to make informed business decisions based on what’s important for the property, taking into account both current and future trends.

article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

article thumbnail

IHG Hotels & Resorts Launches Apple AirPlay in North American Hotels

Hospitality Tech

First hospitality company to go live with AirPlay, available at more than 60 locations.

Resorts 52
article thumbnail

Loews Hotels & Co Names Dan Flannery COO

Hotelier Magazine

NEW YORK — Loews Hotels & Co has named Dan Flannery Chief Operating Officer. In his new role, he’ll be responsible for developing and implementing strategies to enhance operational efficiency, improve guest experiences and drive overall business growth. Flannery brings a background in operations, training, brand development, food-and-beverage concept ideation, financial management and team building to Loews Hotels & Co.

article thumbnail

AI Set to Shape the Future of Travel & Tourism, Says WTTC

Hospitality Tech

Reports underscore a commitment to a digital future that prioritizes safety, ethical considerations, and responsible AI adoption.

Tourism 52
article thumbnail

The Set Collection unveils latest member – DEOS Mykonos, opening spring 2024

Hotel Designs

Hotel Designs The Set Collection unveils latest member – DEOS Mykonos, opening spring 2024 The Set Collection unveils latest member – DEOS Mykonos, opening spring 2024 The Set Collection introduces DEOS Mykonos, set to debut in the spring of 2024, as the latest addition to its esteemed portfolio of luxurious member hotels and residences. Rooted in the island heritage of Mykonos and crafted with the expertise of the Daktylides family who established their hospitality portfolio – Myconian Collecti

Dining 52
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i