Fri.Apr 19, 2024

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Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy Consumption

Lodging

Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility department expenses increased from 2.9 percent of total revenue in 2019 to an estimated 3.3 percent in 2023. As hotels have struggled to recover from the pandemic, any rise in cost ratios is an area of concern for owners and operators.

Market 290
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Required for Sales Success Today – A Strong Sales Technology Competency

Anthony Cole Training

Technology is transforming businesses and disrupting entire industries, including the world of selling, which has traditionally been categorized as primarily a “people business”. From prospecting to closing, today’s mobile, social, big data, and cloud technologies are revamping the sales process in ways that would have been inconceivable a few decades ago.

Sales 275
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The Bentley Hotel Southampton to Join JdV by Hyatt Brand

Lodging

CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality, the property’s owner and operator. The hotel, which is currently in the midst of a renovation, is bookable across Hyatt reservation channels and is expected to join the JdV by Hyatt brand in mid-2024, following additional property-wide upgrades.

Branding 278
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Nevada Says Ditch the Dice, Come for the Outdoors

Skift Blog

Skift Take: Nevada wants people to know that it has more than casinos and entertainment attractions like The Sphere. The state is investing in tourism that supports its local communities outside of Las Vegas.

Casinos 267
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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CoStar: Solar Eclipse Positively Impacts U.S. Hotel Performance

Lodging

WASHINGTON—Helped by the total solar eclipse, U.S. hotel performance increased from the previous week, according to CoStar’s latest data through April 13, 2024. U.S. Hotel Performance April 7-13, 2024 Percentage change from comparable week in 2023:Occupancy: 65.8 percent (up 2.8 percent)ADR: $160.20 (up 2.9 percent)RevPAR: $105.48 (up 5.8 percent) Among the Top 25 Markets, Philadelphia reported the largest year-over-year increase in occupancy (up 23.2 percent to 77.0 percent) and RevPAR (u

Occupancy 249
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How Thailand Hopes to Meet Its Goal For 1.7 Million Indian Tourists

Skift Blog

Skift Take: India is one of the most important source markets for Thailand. Pre-Covid, nearly 2 million Indian tourists flocked to Thailand, making India the third-largest source market in 2019. Now, Thailand is looking to bring India back to pre-Covid levels.

Market 242

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Dubai Airports CEO Says Hub is ‘100% Operational’ Despite 1,200 Cancellations

Skift Blog

Skift Take: Paul Griffiths says he's never seen anything like it as his airport cancels hundreds of flights a day.

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Economic Watch: Fed Holds Rates Steady; Still Expects Three Cuts This Year

Hospitality Net

The prospect of higher inflation in coming months will likely cause volatility in financial markets. However, CBRE expects inflation will ease toward the Fed’s 2% target as the year progresses. While it’s too early for the Fed to declare victory on inflation, forward indicators point toward softening in the labor market. This should give the Fed confidence to make its first rate cut in June.

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Amsterdam Bans New Hotels

Skift Blog

Skift Take: Today's podcast looks at Amsterdam's hotel ban, Hyatt's Indian leisure travel, and new Apple technology in hotel rooms.

Hotels 254
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Nammos Hotel Mykonos to Open Summer 2024

Hospitality Net

Twenty-one years after the opening of the legendary Nammos Restaurant, Nammos Hotels & Resorts is launching its inaugural property, Nammos Hotel Mykonos, ready to welcome guests from 27th April. Nammos Hotels & Resorts, the new hospitality brand from ADMO Lifestyle Holding (ADMO) - a joint venture between Alpha Dhabi and Monterock International, is excited to bring to life the hospitality brand’s first property on Psarou Bay’s golden sands, the same beach where Nammos Restaurant resides.

Hotels 206
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Startups Raise $331 Million for Flying Taxi Airports and AI Expense Management 

Skift Blog

Last week was the second-biggest this year for travel startup funding. This week's total, $331 million, makes it the third-biggest this year.

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What Happens When There Are Two Trillion Fake Hotel Reviews? A Strong Brand Reigns Supreme

Hospitality Net

TripAdvisor recently announced that it blocked a record two million fake reviews in 2023, a massive 50% increase from 2022. While this creates another uphill battle in an oversaturated industry where hoteliers struggle to cut through the exponentially growing noise, it’s good news for hardworking hotel owners who emphasize building their brands and creating outstanding guest experiences that translate to positive, trusted reviews.

Branding 205
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Airlines Divert and Cancel Flights After Israel Attacks Iran

Skift Blog

Skift Take: Iran may have reopened its airspace following Israel's retaliatory attack, but will carriers risk flying over the two countries?

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Introducing Anandes Hotel, an homage to timeless Greek elegance set to bring intimate luxury back to the island of Mykonos

Hospitality Net

Tucked away within the heart of the iconic Mykonos Town, celebrated for its charming architecture, vibrant energy, and unique views, Anandes Hotel emerges as the latest independent luxury boutique hotel, set to open in June 2024. Gracing a high point of Mykonos’ enchanting Old Town (Chora), overlooking its glaring white houses, windmills and the breathtaking view of the Aegean Sea, Anandes Hotel is re-defining the new Cycladic chic style.

Hotels 201
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Ask Skift: What Are the Top Travel Trends in China?

Skift Blog

Skift Take: As China continues its recovery from the pandemic, we look at trends shaping the country's travel industry.

Travel 253
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Exploring the future of higher education with Luciana Vaccaro

Hospitality Net

Rector of HES-SO and president of swissuniversities, Dr Luciana Vaccaro, presented her priorities in the evolving higher education landscape and looked at ways of strengthening the collaboration with EHL at this important moment in time. Against the backdrop of global challenges, tech advancements and changing paradigms in teaching and learning, three overarching themes emerge as the critical pillars supporting the strategic trajectory of modern higher education for both HES-SO and EHL: internat

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Solar Eclipse Boosted U.S. Hotels With Record Revenue Gains

Skift Blog

Skift Take: The eclipse brought historic tourism revenue to hotels. But not all local businesses felt the same impact.

Revenue 233
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AI Set to Shape the Future of Travel & Tourism, Says WTTC

Hospitality Net

New reports from the World Travel & Tourism Council (WTTC) and Microsoft highlights the transformative power of Artificial Intelligence (AI) and its role in shaping the future of Travel & Tourism.

Tourism 195
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Skift Travel Podcast – Now With Seth and Sarah

Skift Blog

Skift Take: Welcome to the new and improved Skift Travel Podcast.

Travel 282
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The world’s largest Mercure hotel opens on Singapore’s hip Club Street

Hospitality Net

Mercure, a midscale brand from global hospitality leader Accor, announces the opening of Mercure ICON Singapore City Centre. Featuring 989 thoughtfully designed rooms, this newly built hotel is the largest Mercure hotel in the world.

Hotels 194
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Carmel Valley Ranch Completes Renovation Project

Lodging

CARMEL, California—Carmel Valley Ranch announced the completion of a multimillion-dollar renovation project that updates the guest experience. The renovations encompass enhancements across the resort, including The Ranch’s Valley Kitchen restaurant; the Think Tank meeting venue; and River Ranch, the resort’s spot for sports and family-friendly fun “We are excited to welcome guests back to a new and revitalized resort experience,” said Ulrich Samietz, managing director of Carmel Valley Ranch.

Resorts 162
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Sofitel Presents Its New Brand Campaign Film “The Encounter”

Hospitality Net

Somewhere there is a world where destinies collide. A world where one can spread their wings and wander, exactly as one wishes. In April, Sofitel takes us to this very special place with its new campaign starring Gillian Anderson and Dali Benssalah, the brand’s two ambassadors. A short film immortalized in the Sofitel Mexico City Reforma, an iconic hotel that unites past and present at the heart of a city with a rich culture.

Branding 192
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Gale Miami Hotel and Residences Partners With Stayntouch

Lodging

BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open its doors on May 1, 2024. Gale Miami offers a blend of hotel and apartment living with modern hotel rooms, apartments, condos, dining venues, and a spa. To provide operational efficiency, Gale Miami selected Stayntouch to deploy its cloud PMS, booking engine, smart kiosk, and secure ID-scanning technology.

Dining 162
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Global Hotel Alliance Celebrates 20th Anniversary at IHIF EMEA in Berlin Demonstrating Its Enduring Value for Independent Hotel Brands

Hospitality Net

UAE-headquartered Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, celebrated its 20th anniversary this week in Berlin at the International Hospitality Investment Forum (IHIF), where the then start-up was first announced in 2004.

Branding 191
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Courtyard Johnson City renovates

Hotel Business

The Courtyard Johnson City has completed its extensive renovation. “This renovation showcases LBA’s commitment to delivering exceptional hospitality experiences, adapting to the dynamic preferences of our guests, and bolstering the local economy,” said Farrah Adams, COO, LBA Hospitality. “The significant investment by Flynn Properties Inc. in revitalizing the hotel is more than an upgrade—it’s a catalyst for fostering community connections and supporting growth in

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Return to Office (RTO) and Hybrid Work Models: Adapting to New Ways of Working

Hospitality Net

In recent years, the realms of sales marketing, distribution, and loyalty have undergone significant transformation in response to the challenges and opportunities brought about by remote work. Discussions held during HSMAI leadership meetings and conferences within these sectors have illuminated the evolving dynamics of the workplace, emphasizing the importance of happiness, productivity, and equity in this new era.

Sales 175
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Signature Inn Winnemucca opens

Hotel Business

Sonesta International Hotels Corporation has opened the Signature Inn Winnemucca located in Winnemucca, NV. The 40-room, upper-economy hotel is located close to Winnemucca Golf Course and Humboldt Museum. “The conversion of the Signature Inn Winnemucca, the latest of several Signature Inn properties expected to open this year, is part of the rapid growth of Sonesta’s portfolio,” said Keith Pierce, EVP/president, franchise & development, Sonesta.

Closing 105
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Fairfield by Marriott Celebrates 50th Hotel Opening Milestone in Greater China with The Opening of Fairfield by Marriott Chengdu High-Tech Zone

Hospitality Net

Fairfield by Marriott, part of Marriott Bonvoy’s portfolio of over 30 extraordinary brands, recently announced the opening of Fairfield by Marriott Chengdu High-Tech Zone, which marks the brand’s 50th hotel opening milestone in Greater China. Located close to Guilong Park in Shuangliu District, the 145-room hotel is set to bring an inviting and seamless stay experience for travelers in the new area of Chengdu, the capital city of Sichuan province.

Closing 173
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Web Exclusive: Westin La Paloma renovation nears completion

Hotel Business

The Westin La Paloma Resort & Spa in Tucson, AZ, began a comprehensive renovation in 2022. Leading the design team is Jill Cole , managing principal, Cole Martinez Curtis and Associates (CMCA), who structured the transformation across three phases—rooms and suites, the clubhouse and public areas. Phase 1, the guestroom renovation, which included upgrading the showcase San Xavier Suite, was completed in late 2023.

Retail 59
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Cyber Security in the Hospitality Industry

Hospitality Net

Cybersecurity in the hospitality industry is the software and processes that safeguard the vast array of sensitive data that hotels and resorts collect from their guests.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.