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Everyone knows that reviews provide valuable feedback about your property and help potential guests decide whether or not to stay with you. They can also help you identify areas that need improvement. But do you feel shy to ask about leaving feedback? It may happen because we value the time and effort of others. Still, […]. The post How To Encourage Guests To Write Facebook Hotel Reviews appeared first on Are Morch, Digital Transformation Coach.
Comment le CRM Experience dédoublonne-il vos cardex ? Le Cardex Un cardex est un Fichier- client permettant de noter les renseignements indispensables pour chaque client qui a visité l’hôtel. La base de données d’un hôtel se compose donc de tous les cardex clients ayant visité l’hôtel dans les 3 ans (RGPD). Un client Un client est identifié de façon unique par son email, au sein d’un même cardex.
I’m not really sure where or when my love affair with Mexico City began (perhaps that fateful viewing of Amores Perros back in high school?) Suffice to say, between its amazing food, culture, and urban beauty the CDMX has long been on my list of places to visit. So when I saw a crazy round […] The post With Love, From CDMX: A Look Inside My Mexico City Urban Adventure appeared first on HotelsByDay.
The Americans with Disabilities Act (ADA), developed in 1990, is meant to ensure that people with disabilities have the same opportunities as anyone else. Any business that serves the public must make sure their building accommodates people with disabilities of various kinds. Unfortunately, many businesses are not aware that ADA compliance also applies to digital […] The post ADA Compliance Extends Beyond Brick and Mortar appeared first on McConnell Marketing.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Our “For the Love of Partnership” guest blog series will help you get to know our technology partners a bit better. Shelley Warsaw, partner relationship manager at TNS, sat down recently with Beyond Pricing to discuss their experiences using Track. Introduction Beyond Pricing is a complete revenue management solution for short-term rental managers and owners to get, grow, and keep revenue.
LTI – Luxury Travel Intelligence has taken the past 12 months to apply a rigorously defined algorithm that measures the performance and values of luxury hotel brands. Six Senses has taken the top spot for the third consecutive year for its ability to deliver, “passion, commitment, ethos, and values, as well as the quality of its management and staff.”.
Simon Bullingham, CEO of Journey Hospitality, explains what hotels can learn from high-end department store, Selfridges. Hotels can no longer be just room-centric businesses. Consumer expectations have changed; luxury guests demand experiences that incorporate more than high thread count and 24-hour room service. To thrive, hoteliers need to view their property holistically and consider how to monetise their wide range of products and services.
Simon Bullingham, CEO of Journey Hospitality, explains what hotels can learn from high-end department store, Selfridges. Hotels can no longer be just room-centric businesses. Consumer expectations have changed; luxury guests demand experiences that incorporate more than high thread count and 24-hour room service. To thrive, hoteliers need to view their property holistically and consider how to monetise their wide range of products and services.
U.S. hotel gross operating profit per available room (GOPPAR) improved from the month prior and exceeded the pre-pandemic comparable, according to STR‘s September 2022 P&L data release. Additionally, the cost of labor per available room came in higher than the pre-pandemic comparable for the first time.
Radisson Hotel Group plans to strengthen its already impressive presence in Africa. The Group has ambitious plans to reach 150 hotels and 25,000 rooms within the next five years across the continent, making Africa a key region for growth.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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