Thu.Jul 11, 2024

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Delta Falls Short of Expectations as It Grapples With Seating Surplus

Skift Blog

Skift Take: Delta, which has consistently been one of the most profitable U.S. airlines, slightly underperformed in the second quarter, partly due to an oversupply of domestic seats. That could signal trouble for domestic carriers this summer.

Business 300
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First ECHO Suites Extended Stay by Wyndham Opens in Spartanburg, South Carolina

Lodging

SPARTANBURG, South Carolina—Wyndham Hotels & Resorts celebrated the opening of ECHO Suites Spartanburg in South Carolina, the first opened property for the ECHO Suites Extended Stay by Wyndham location. The opening marks a milestone for the brand, which has grown its development pipeline to nearly 270 hotels and over 33,000 rooms across the United States and Canada.

Pipeline 232
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12 Travel Startups Have Raised $100 Million This Year … That’s Up From Just 2

Skift Blog

Skift Take: Travel startups raised roughly $2.8 billion during the first half of 2024. They had raised only $1.3 billion during the same period in 2023.

Travel 298
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Q&A: Vibe Hotel Adelaide GM, Katie Obst

Hotel Management

A year on from the introduction of the first Vibe hotel in South Australia, Vibe Hotel Adelaide General Manager, Katie Obst, discusses the evolution of Adelaide, the impact of large events and the power of design. As the first Vibe hotel in Adelaide, what are you putting in place to ensure the brand resonates with guests in South Australia? Vibe Hotel Adelaide represented a major milestone for TFE Hotels and our homegrown Vibe brand as we completed our lap of the Aussie map and opened our very f

Hotels 147
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Banyan Group Set to Have Record Year of Luxury Hotel Openings

Skift Blog

Skift Take: Banyan Group, the Singapore-based luxury hotel operator, is on a growth spree. It is also going asset-light faster than you can say "fee-based income.

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Driftwood Assumes Management of the Canopy by Hilton Downtown Louisville

Lodging

LOUISVILLE, Kentucky—Driftwood Hospitality Management (DHM) announced it will assume management operations for the Canopy by Hilton Downtown Louisville, a $75 million, 168-key hotel in the city’s historic district. With more than 80 properties in its portfolio, the hotel is DHM’s first assignment in Kentucky and is scheduled for completion in Q4 2024.

More Trending

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Knowland: Las Vegas Continues to Lead Meeting Volume Growth

Lodging

ARLINGTON, Virginia—Knowland reported that Las Vegas, Nevada, took the lead in meeting volume growth with a solid 22.2 percent increase for June year-over-year (YOY). Ranked second, St. Louis, Missouri, saw a 12 percent increase in YOY growth. There was an increase in total square footage used and group sizes for both the U.S. top 25 and secondary markets The average space used for meetings in the top 25 markets was 4,127 square feet, with average […] The post Knowland: Las Vegas Continues

Marketing 144
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Announcing This Year’s Skift Global Forum Theme: Travel’s Great Renewal

Skift Blog

Skift Take: Join us this September as we explore how travel is taking on a greater significance globally for consumers and simultaneously needs to embrace change to adapt to a more fragmented and complex world.

Consumer 273
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This Week’s Comings & Goings

Lodging

Brittain Resorts & Hotels announced the appointment of Brittney Jones as chief development officer. Jones will oversee the expansion of BRH’s portfolio through strategic third-party management contracts. PM Hotel Group announced the appointment of Paul Sacco as chief growth and development officer. Sacco has over 30 years of hospitality experience, which includes roles at Mint House and Starwood Hotels & Resorts Worldwide.

Resorts 144
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Why River Cruising Remains an Untapped Adventure for Domestic Tourists in India

Skift Blog

Skift Take: India has over 100 declared inland waterways, yet river cruising is still a pretty unexplored travel experience here. In fact, Indians head over to Europe to enjoy river cruises, not willing to try out the ones that are right here at home.

Travel 272
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Smith Hill Capital and Bain Capital Execute $72 Million Financing for Hotel Viking

Lodging

NEW YORK—Smith Hill Capital and Bain Capital Special Situations announced the firms’ joint venture originated and executed a $72 million first mortgage loan to KSL Capital Partners to refinance Hotel Viking in Newport, Rhode Island. The historic 208-room property is located in Newport’s Historic Hill neighborhood inland of the harbor in the center of Downtown Newport, within a short walk to the International Tennis Hall of Fame and water activities on the marina and a […] The post Smith Hi

Hotels 144
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Paris Olympics’ Non-Bump, a 17-Hour Flight and Marriott’s Biz Travel Portal

Skift Blog

Skift Take: Today's podcast looks at the Olympics' small foreign impact, new routes from Perth to Paris, and Marriott's new online travel booking tool.

Travel 263
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Soneva’s Founder Sonu Shivdasani to headline AHICE Maldives 2024

Hotel Management

Soneva Founder and CEO, Sonu Shivdasani, is set to headline the upcoming AHICE Maldives Hotel Investment Summit , set to take place at Crossroads Maldives on Wednesday, August 7. The launch of the AHICE Maldives Hotel Investment Summit follows on the footsteps of the highly-successful AHICE Fiji Islands Investment in Tourism Summit , held at Sofitel Fiji Beach Resort and Spa last week (July 3-4) in front of over 330 industry executives.

Events 130
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Nepal’s Travel Industry Hopes For Gains As China Pledges to Send More Tourists

Skift Blog

Skift Take: Nepal finds itself strategically sandwiched between India and China, balancing economic ties with China’s tourism initiatives while navigating India's regional influence and aviation restrictions.

Tourism 237
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Exclusive: EVT eyes opportunity in South East Asia

Hotel Management

In HM ’ s 2024-2025 Hotel Development Outlook, EVT Director of Hotels and Resorts, Norman Arundel, talks flexible management models, responding to market shifts and managing volatility. As we look forward to the year ahead, EVT is driven by a strong growth agenda that prioritises meaningful expansion. Our ongoing focus is to grow our portfolio by outperforming the market, through flexible new hotel management models and entry into new markets, especially Southeast Asia.

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How to Choose SEO Reporting Metrics and KPIs in the Hotel Industry

Are Morch

Think of the hotel business as a big, busy city where all the establishments are fighting for a position on the main drag. SEO is your road map across this confusing terrain, leading prospective customers to your door. This is about using data to understand your hotel’s pulse, not just about crunching figures and tracking […] The post How to Choose SEO Reporting Metrics and KPIs in the Hotel Industry appeared first on Are Morch, Digital Transformation Coach.

Hotels 130
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House Made Hospitality shares a preview of the multi-venue F&B precinct coming to Sofitel Sydney Wentworth

Hotel Management

Sofitel Sydney Wentworth’s new multi-venue drinking and dining precinct is set to open this September, offering four distinct venues, House Made Hospitality has announced. Two bars and two restaurants will open within the 5-star hotel, which is in the final stages of a AU$60 million refurbishment. “We know this area of the Sydney CBD intimately and look forward to further enhancing the neighbourhood for locals and visitors,” said House Made Hospitality Director, Justin Newton.

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Knowland: Las Vegas leads in meetings growth for second-straight month

Hotel Business

Las Vegas took the lead in meeting volume growth with a 22.2% year-over-year (YOY) increase for June, according to data from Knowland. Ranked second, St. Louis saw a 12% increase in YOY growth. There was an increase in total square footage used and group sizes for both the U.S. top 25 and secondary markets The average space used for meetings in the top 25 markets was 4,127 sq. ft., with average attendees at 141, while secondary markets came in at 4,085 sq. ft., averaging 132 attendees.

Services 109
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Renowned Spanish hotel brand Globales adopts SiteMinder revenue technology across 54-property portfolio

SiteMinder

Barcelona, Spain – Majorca-headquartered Globales has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, across its expanding 54-property portfolio. The partnership, which comes amid a summer that is expected to see international travellers to Spain grow by 8% from last year’s record season, will enhance the powerhouse hotel brand’s financial performance and streamline its operations. “Partnering with SiteMinder marks a signifi

Revenue 105
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Berkadia secures $45.9M refi loan for Miami Hampton Inn & Suites

Hotel Business

Berkadia has secured a refinancing loan for the Hampton Inn & Suites Miami/Brickell-Downtown, a 221-key hotel with ground-floor retail in Miami’s Brickell neighborhood. Managing Director Saul Hoppenstein and Associate Director James Elmore of Berkadia Boca Raton secured a $45.9-million loan on behalf of the sponsor, Miami-based Hospitality Operations Inc., a hotel development company specializing exclusively in hospitality.

Retail 105
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New hotel Tropicana Los Cabos set to open August 2024

eHotelier

The freshly renovated and relaunched Tropicana Los Cabos will open its doors this August 2024 in San Jose del Cabo. Nestled in the heart of this charming ar.

Hotels 98
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New products, partnerships unveiled at HITEC

Hotel Business

At HITEC 2024, new products were showcased and new partnerships were formed. Hotel Business has compiled a roundup of some of them. Amazon unveils new capabilities for Alexa Smart Properties for Hospitality Amazon has launched a new set of Echo Show visual capabilities for Alexa Smart Properties for Hospitality. Through the intuitive nature of voice-enabled Alexa interactions and touch capabilities, Amazon’s Echo Show devices allow guests to connect with the hotel and surroundings.

Revenue 104
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Sports Tourism Drives Las Vegas Year-over-Year Growth in Meetings for June with a 22.2 Percent Uptick

Hotel News Resource

Tourism 73
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Digital trends in accommodation: Hotels, Booking.com and the DMA

eHotelier

HOTREC has released its 2024 Hotel Distribution Study(1) which examines recent developments and trends in the European accommodation sector, and uncovers the way consumers book hotel rooms. The main findings confirm the need for proper implementation of the Digital Markets Act (DMA). These fair digital rules will ensure a more balanced treatment of hoteliers by.

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European Tourism Reaches New Highs In 2024 As Travellers' Plans Diversify

Hotel News Resource

Tourism 73
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USALI’s 12th revised edition unveiled

Hotel Business

A newly revised edition of the Uniform System of Accounts for the Lodging Industry (USALI) is now available, published by Hospitality Financial and Technology Professionals (HFTP). The revision process for the 12th revised edition has been overseen by the Global Finance Committee (GFC), jointly sponsored by the American Hotel & Lodging Association (AHLA) and HFTP.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Fairmont Empress Recognized in Travel + Leisure’s 2024 World’s Best Awards

Hotelier Magazine

VICTORIA, B.C. — Fairmont Empress has been ranked the number-2 Favourite City Hotel in Canada and included on the prestigious list of 15 best Canadian hotels from internationally acclaimed Travel + Leisure World’s Best Awards 2024 Readers’ Survey. The 29th annual Travel + Leisure World’s Best Readers’ Survey was announcedrecently, which highlights the year’s top islands, cities, hotels, cruise lines, airports, and more.

Travel 59
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Marriott highlights ESG progress in annual report

Hotel Business

Marriott International Inc. has released its 2024 Serve 360 Report highlighting the company’s global Environmental, Social and Governance (ESG) efforts and progress towards its 2025 Sustainability and Social Impact Goals. The report reflects data for the calendar year ended Dec. 31, 2023. This year, the report features an “Around The World Highlights” addendum, which showcases ESG initiatives spanning each of the company’s regions—Asia-Pacific excluding China; Caribbean &

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What is a hotel rooming list and how to improve it in 2024 | Mews

MEWS

What is a hotel rooming list? First things first, what is a hotel rooming list? Simply put, it’s a document that consolidates all the key details—guest names, arrival and departure dates, room types, special requests, and payment information—needed to organize large groups efficiently. In the past, this was typically managed through Excel files shared between hotels and event organizers.

Events 52
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HB on the Scene: Wyndham’s first ECHO Suites hotel opens

Hotel Business

Wyndham Hotels & Resorts has debuted its first-ever ECHO Suites Extended Stay by Wyndham hotel, with the grand opening of its first location, ECHO Suites Spartanburg in South Carolina. The debut of the 124-room property, managed by Sandpiper Hospitality, marks a major milestone for the brand, which has grown its development pipeline to nearly 270 hotels and more than 33,000 rooms across the U.S. and Canada.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!