Catala Consulting

MAY 17, 2024

Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades. Training reception staff in upselling techniques is crucial for maximizing these opportunities.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

SiteMinder

SEPTEMBER 6, 2023

There are several drawbacks to this approach… Preventing last minute overbookings Firstly, you may overbook your rooms. By synchronising room availability across all distribution channels, you eliminate the risk of overbooking. With your room now double-booked, you have to upgrade your guests or turn them away completely.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.

Operations 98

Operations Revenue Hotels OTA 98

Catala Consulting

JULY 30, 2023

Overbooking: Though counterintuitive, it helps mitigate revenue loss due to last-minute cancellations or no-shows. TRevPAR Optimization: Besides room revenues, optimizing additional revenues from services such as dining, spa treatments, and unique experiences is crucial for overall revenue growth.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

SiteMinder

SEPTEMBER 6, 2023

Once a booking is made, automated emails kick in, confirming the reservation and even suggesting add-ons like room upgrades or dining options. This efficiency not only reduces operational costs but also minimises the risk of overbooking or scheduling conflicts. Table of contents Why is an online booking process important for hotels?

Hotels 98

Hotels Revenue Occupancy Services 98

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. This will help you increase occupancy, maintain rate parity, and prevent pricing errors, overbookings, and lost sales. Generate more revenue.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

StayNTouch

NOVEMBER 16, 2022

It’s critical to integrate your PMS and booking engine with a channel manager so that you can efficiently manage distribution through multiple OTAs, gain valuable data on channel profitability, and prevent overbookings. A channel manager is also an important hub for customer data and business intelligence.

OTA 52

OTA Hotels Revenue Overbooking 52