SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Successful hotel management is about being able to adapt and meet challenges within a range of roles and responsibilities.

Operations 52

Operations Management OTA Hotels 52

SiteMinder

MAY 2, 2024

Ideally situated at the heart of the thriving tourism hotspot, City Oasis offers spacious comfortable rooms equipped with a kitchenette, free WiFi, an award-winning lagoon style pool, tropical BBQ area, dine-in restaurant, and free access to the nearby gym and memorial baths.

Upsell 52

Upsell Small Business Revenue Dining 52

Intelity

JUNE 22, 2023

Optimize Dining Expenses By deploying a guest management operations platform that analyzes hotel guest data , managers can determine which guests prefer which food items during which periods of time throughout a day or week. Did the guest order the filet mignon? Then, suggest a glass of red wine to accompany their meal.

ROI 72

ROI Revenue Dining Hotels 72

Amadeus Hospitality

MARCH 5, 2024

Travel sellers enjoy enhanced data sharing and revenue management, while hotels benefit from enhanced customer experiences. Leisure Connect for Hotel Providers: Leisure Connect allows hotels to improve their control over distribution, manage inventory, optimize pricing strategies, and ensure rate parity. From

Revenue 59

Revenue Upsell Travel Hotels 59

SiteMinder

SEPTEMBER 6, 2023

Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue. Encouraging word-of-mouth: A guest who has a positive experience due to a special offer is more likely to recommend your hotel to others.

Hotels 105

Hotels Events Upsell Occupancy 105

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Ancillary Revenue 59

Ancillary Revenue Revenue Events Services 59

SiteMinder

OCTOBER 10, 2023

Discount pricing is a revenue management strategy where prices are lowered temporarily or for certain conditions to attract guests and boost occupancy rates. By attracting more guests through lowered prices, you increase the chances of selling additional services such as spa treatments, dining, or tours. What is discount pricing?

Occupancy 59

Occupancy Events OTA Upsell 59

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.

Operations 98

Operations Revenue Hotels OTA 98

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Hospitality 52

Hospitality Services Hotels Events 52

SiteMinder

SEPTEMBER 6, 2023

While they can be a wild card in the hotel management game, they offer a unique opportunity to maximise occupancy and revenue. The answer is a pooled inventory system via a tool like SiteMinder’s channel manager. When a room is booked, SiteMinder’s channel manager automatically updates it across all channels.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Intelity

JULY 11, 2023

An app can track the most common types of guest requests, dining metrics and which menu items are the most popular, and how often they’re using the app to communicate with hotel staff. Management teams can use this information as a framework for making better business decisions and taking guest service to the next level.

Upsell 63

Upsell Hotels Shopping Consumer 63

Hotelier Magazine

JANUARY 24, 2024

It could also be said that to manage an unforgettable relationship with your customers, it wouldn’t hurt to strive for all three. That’s not always humanly possible, however, that is where a little technical help — such as a customer relationship management system, or CRM — comes in.

Business 59

Business Hospitality Email Marketing Management 59

SiteMinder

MAY 6, 2024

Boost bookings with SiteMinder’s booking engine Uncover how SiteMinder not only facilitates direct bookings from customers, but also improves your ability to upsell and maximise guest loyalty. Easy to set up and use: Get started quickly and manage your bookings efficiently without a steep learning curve. No mix-ups, no extra hassle.

Motels 52

Motels Hotels Operations Upsell 52

Hotel Business

NOVEMBER 27, 2023

Some solutions even interface directly with task management and housekeeping systems to automate the entire process. Of course, hoteliers also have to manage expenses when everything from supplies to labor costs more. Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue.

Business 64

Business Services Operations Upsell 64

Inn Quest

JUNE 8, 2023

Furthermore, by analyzing customer preferences and previous interactions, chatbots can make tailored recommendations for dining options, local attractions or even personalized offers, enhancing the customer experience. Through this method, AI can identify upselling opportunities by leveraging guest preferences and historical data.

Hospitality 54

Hospitality Upsell Services Operations 54

SiteMinder

SEPTEMBER 6, 2023

Your hotel management software will keep everything in sync, so what guests see online is always up-to-date. Once a booking is made, automated emails kick in, confirming the reservation and even suggesting add-ons like room upgrades or dining options. Reduced workload Gone are the days of manual booking management.

Hotels 98

Hotels Revenue Occupancy Services 98

SiteMinder

AUGUST 29, 2023

This is why ancillary revenue is nearly always part of a successful revenue management strategy that produces consistent year-on-year results, avoiding stagnation. Our cutting-edge hotel management software is more than a tool; it’s a partner in your success. Built-in upsell management.

Ancillary Revenue 52

Ancillary Revenue Revenue Hotels Services 52

Social Tables

DECEMBER 28, 2023

You can use Cvent Passkey to make the headache for yourself and your hotel partner much more manageable, and to enhance the guest experience through add-ons, such as shoulder day offerings and in-room amenities like welcome packages or chilled champagne.

Events 78

Events Scale Hiring Branding 78

Hotel Operations

JULY 21, 2023

To learn more about what this looks like in action, I recently spoke with Billy Copelan , Director of Revenue Management at Sea Island Resort. Before that, we never had any sort of rate yielding or revenue management,” he told me. “We Billy approaches revenue managing this part of their business as they do for rooms. “We

Resorts 52

Resorts Revenue Revenue Management Business 52

Cloudbeds

FEBRUARY 28, 2024

Whether online or offline, behind every effortless booking experience is a fast, reliable, and fully integrated hospitality management system. A hotel reservation system is software used in the hotel industry to manage room inventory, rates, and bookings. How do hotel reservation systems work? Increase efficiency.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

SiteMinder

NOVEMBER 14, 2023

Whether it’s breakfast in bed, a midday snack, or a late-night feast, room service means that guests can enjoy a seamless dining experience at the press of a button. In room dining: Beyond set meals, provide a 24/7 dining option where guests can order snacks, beverages, or meals at their convenience.

Services 59

Services Dining Hotels Revenue 59

Inn Quest

MARCH 1, 2023

For hospitality management, these various kinds of communication styles provide several difficulties: There is less direct interaction with visitors. For instance, unique deals like hotel room upsell, or late checkouts can improve the stay while generating additional revenue. Guests still anticipate seeing someone at the front desk.

Upsell 87

Upsell Services Revenue Management 87

Social Hospitality

JULY 25, 2022

Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Chatbots can take orders, upsell, provide suggestions, make reservations, offer promotions, collect feedback, and even process payments. POS Systems & Integration Across Platforms.

Upsell 147

Upsell Business Sales B2B 147

Hotel Business

NOVEMBER 15, 2022

Stayntouch , a leader in cloud hotel property management systems (PMS) and guest-centric technologies, has launched of Stayntouch 2.0, Hotels can deliver better service with a fully mobile platform, robust automation, mobile guest check-in and automated upsells that drive ROI. Stayntouch 2.0 Stayntouch 2.0

Scale 52

Scale Upsell ROI Management 52

SiteMinder

AUGUST 30, 2023

Here’s why they’re beneficial: Revenue diversification Hotel packages allow you to diversify your revenue streams by upselling various services and amenities. Whether it’s spa treatments, dining experiences, or exclusive tours, these packages encourage guests to spend more, boosting your overall revenue.

Hotels 98

Hotels Revenue Services Business 98

Inn Quest

MAY 11, 2023

Best Hotel Pricing Strategies in 2023 Dynamic Pricing: Dynamic pricing is a revenue management strategy that allows hotels to adjust their room prices in response to fluctuations in market demand. Additionally, upselling additional services or goods through bundling enables hotels to increase revenue. So why wait?

Revenue 88

Revenue Occupancy Hotels Market 88

StayNTouch

NOVEMBER 16, 2022

It’s critical to integrate your PMS and booking engine with a channel manager so that you can efficiently manage distribution through multiple OTAs, gain valuable data on channel profitability, and prevent overbookings. A channel manager is also an important hub for customer data and business intelligence.

OTA 52

OTA Hotels Revenue Overbooking 52

Social Tables

DECEMBER 27, 2018

Nathan Brooks, Senior Director and Global Lead, Supplier Management, CWT Meetings & Events. To avoid missing out on revenue, hotels and venues need to segment business intelligently and avoid falling into some of the pitfalls of traditional lead-scoring biases that hurt RFP management. Key Takeaway for Properties.

Events 167

Events Business Scale Consumer 167