Intelity

JUNE 22, 2023

Discover how you can increase your hotel ROI, while you’re maximizing revenue by choosing the right hotel technology Maximizing revenue and increasing ROI — it’s every business owner’s dream. Here are four ways hotel technology can offer a profitable return on investment, while maximizing revenue. Did they select the pub burger?

ROI 72

ROI Revenue Dining Upsell 72

Hotel Business

MARCH 5, 2024

Amadeus has launched Amadeus Leisure Connect, which unifies three complementary products: Private Agreements, Amadeus Value Hotels and the Amadeus Travel Platform to deliver a connected traveler experience, more personalization and an optimized distribution strategy for leisure travel sellers.

Travel 72

Travel Upsell Revenue Revenue Management 72

eZee Absolute

OCTOBER 16, 2023

Ever thought about how hotels can pocket some extra cash beyond just renting out rooms? ” It is when a hotel offers additional services or packages to enhance a guest’s stay. These supplementary offerings not only open the door to additional income for the hotel but also give guests that extra touch of luxury.

Ancillary Revenue 59

Ancillary Revenue Revenue Events Services 59

Amadeus Hospitality

MARCH 5, 2024

The latest offering, Amadeus Leisure Connect , unifies three complementary products: Private Agreements, Amadeus Value Hotels™, and the Amadeus Travel Platform™, to deliver a connected traveler experience, more personalization, and an optimized distribution strategy for leisure travel sellers.

Revenue 59

Revenue Upsell Travel Hotels 59

Intelity

JULY 11, 2023

A few examples of how hotels are using technology to gain a competitive advantage The hospitality industry can be inherently competitive — especially with the recent increase in summer travel. Hotels that invest in delivering on consumer expectations will see an increase in brand loyalty, which leads to an increase in revenue.

Upsell 63

Upsell Hotels Shopping Consumer 63

Intelity

APRIL 18, 2023

Consider the following ideas to enhance the hotel guest experience at your property In a world largely driven by customized technology, today’s consumers don’t just crave personalization, they expect it — and they expect it from their hotel stay, too. Here are four ideas to enhance the hotel guest experience.

Upsell 82

Upsell Hotels Services Revenue 82

SiteMinder

OCTOBER 10, 2023

By offering discounted prices, hotels aim to increase demand, especially during off-peak periods, without compromising on profitability. Table of contents Why is discount pricing used in hotels? Learn more Factors that affect hotel discount price Competition Competition is a significant factor that influences discount pricing.

Occupancy 59

Occupancy Events OTA Upsell 59

SiteMinder

MAY 6, 2024

A booking engine comparison is the process of evaluating different platforms to understand their features, functionalities, and suitability for a specific hotel. Table of contents Main considerations when comparing booking engines Choosing the right booking engine is a pivotal decision for any hotel.

Motels 52

Motels Hotels Operations Upsell 52

SiteMinder

MAY 2, 2024

Ideally situated at the heart of the thriving tourism hotspot, City Oasis offers spacious comfortable rooms equipped with a kitchenette, free WiFi, an award-winning lagoon style pool, tropical BBQ area, dine-in restaurant, and free access to the nearby gym and memorial baths. Our smart hotel platform helps you do exactly that.

Upsell 52

Upsell Small Business Revenue Dining 52

SiteMinder

SEPTEMBER 6, 2023

While they can be a wild card in the hotel management game, they offer a unique opportunity to maximise occupancy and revenue. However, they do require a level of agility and real-time responsiveness from the hotel’s end to ensure a seamless guest experience. Many hotels are still operating on an inventory allocation model.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

SiteMinder

SEPTEMBER 4, 2023

Chatrium Hotels & Residences is a Thai hotel group born from a passion to distinctively mark the next chapter in the Asian hospitality experience. With eight hotels across the portfolio, guests throughout Thailand will have everything they need.

Operations 98

Operations Revenue Hotels OTA 98

SiteMinder

FEBRUARY 29, 2024

Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. Experienced hands and new staff alike can benefit from ongoing training, ensuring that your hotel outpaces the competition in the thing that matters most in hotel success: guest experience.

Hospitality 52

Hospitality Services Hotels Events 52

SiteMinder

SEPTEMBER 6, 2023

The online hotel booking process is how guests book and pay for a stay at your hotel. This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. Table of contents Why is an online booking process important for hotels?

Hotels 98

Hotels Revenue Occupancy Services 98

Hotel Business

MAY 11, 2023

Independent hotels don’t always have the same resources that some of the branded hotels do when it comes to technology. This allows hoteliers to personalize information and recommendations and it opens a direct line of communication between the guest and hotel staff. Is an omni-channel tech approach important?

Hotels 64

Hotels Services Upsell Marketing Strategy 64

SiteMinder

AUGUST 29, 2023

Ancillary revenue is when you earn income from additional services or products offered at your hotel. Maybe it’s a relaxing spa treatment after a long day, a convenient shuttle service to the local attractions, or a romantic dinner at your in-house restaurant; whatever makes the stay at your hotel special for guests.

Ancillary Revenue 52

Ancillary Revenue Revenue Hotels Services 52

Little Hotelier

MARCH 20, 2023

What is a hotel chatbot? A hotel chatbot is a type of software that is used to replicate a conversation between the property and a potential guest on the hotel’s website. Many hotel chatbots can also be used on a property’s social media accounts and apps such as Facebook, Instagram, or GoogleMyBusiness.

Hotels 64

Hotels Consumer Operations Services 64

Boutique Hotel News

NOVEMBER 2, 2022

Simon Bullingham, CEO of Journey Hospitality, explains what hotels can learn from high-end department store, Selfridges. Hotels can no longer be just room-centric businesses. Hotels need to be more Selfridges. . Just like Netflix recommends programmes to watch, hotel upsells can now be driven by real-time data decisions.

Retail 52

Retail Shopping Services Consumer 52

Hotel Business

NOVEMBER 27, 2023

With this fast-growing adoption, it’s no wonder voice tech is also becoming a key piece of the hospitality tech stack as well: Over half of hotel operators already offer or plan to add voice-controlled devices to guestrooms this year. Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue.

Business 64

Business Services Operations Upsell 64

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Operations 59

Operations Management OTA Hotels 59

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Operations 52

Operations Management OTA Hotels 52

Inn Quest

JUNE 8, 2023

Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations. Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations.

Hospitality 54

Hospitality Upsell Services Operations 54

Hotelier Magazine

JANUARY 24, 2024

We used to take out ads in the newspaper and Yellow Pages,” says Edward Keenan, vice-president, Resort Operations for Clique Hotels & Resorts, of early efforts to attract guests. He says the systems also provide an opportunity for upgrades, cross-sells or upsells, which might include a better room or a deal on a spa package.

Business 59

Business Hospitality Email Marketing Management 59

Catala Consulting

JULY 30, 2023

TRevPAR Optimization: Besides room revenues, optimizing additional revenues from services such as dining, spa treatments, and unique experiences is crucial for overall revenue growth. Such services might include dining, spa services, on-site entertainment, or event fees.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

Social Tables

DECEMBER 28, 2023

You can use Cvent Passkey to make the headache for yourself and your hotel partner much more manageable, and to enhance the guest experience through add-ons, such as shoulder day offerings and in-room amenities like welcome packages or chilled champagne.

Events 78

Events Scale Hiring Branding 78

SiteMinder

NOVEMBER 14, 2023

It allows guests to enjoy meals, beverages, and other amenities without leaving the comfort of their hotel room. Typically available at medium to large hotels, room service operates much like a restaurant, but with the added benefit of delivering directly to a guest’s door.

Services 59

Services Dining Hotels Revenue 59

Hotel Operations

JULY 21, 2023

We might be entering the golden era of hotel operations , but that doesn’t mean success will come by itself. Now we’re going through a Darwinian phase where it’s going to be the survival of the fittest,” said Gilda Perez-Alvarado, Global CEO at JLL Hotels & Hospitality at this year’s NYU Hospitality Investment Conference.

Resorts 52

Resorts Revenue Revenue Management Business 52

Cloudbeds

FEBRUARY 28, 2024

When travelers make a hotel reservation, they expect a seamless experience , or they may decide to stay elsewhere. For hotels, meeting this expectation means moving away from manual processes and investing in booking software that allows travelers to book a room when they want on the channel of their choice.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

SiteMinder

AUGUST 30, 2023

What is a hotel package? A hotel package is a curated bundle of amenities, services, and experiences designed to enhance a guest’s stay while offering added value. Far more than just a room booking, a hotel package aims to provide a holistic experience, often at a discounted rate compared to purchasing each element separately.

Hotels 98

Hotels Revenue Services Business 98

Inn Quest

MAY 11, 2023

As we step into 2023, the hospitality industry is still reeling from the effects of the pandemic – which makes implementing hotel pricing strategies more important than ever. With travel restrictions lifted, hotels are gearing up to welcome guests again.

Revenue 88

Revenue Occupancy Hotels Market 88

Inn Quest

MARCH 1, 2023

Customer interaction is critical in deciding the guest experience in the hotel industry. Below, we go over how to prevent typical communication missteps, give a brief overview of the communication options now accessible to hotels, and offer practical strategies to enhance guest communication at every level of the guest experience.

Upsell 87

Upsell Services Revenue Management 87

Hotelier Magazine

MARCH 11, 2024

By Adam and Larry Mogelonsky The core revenue stream for every hotel brand will always be heads in beds. But increasingly for luxury, premium and upscale properties, a strong reason to visit is required to convince customers to select your hotel as opposed to your competitor.

Revenue 59

Revenue Upsell Branding Services 59

Hotel Business

NOVEMBER 15, 2022

Stayntouch , a leader in cloud hotel property management systems (PMS) and guest-centric technologies, has launched of Stayntouch 2.0, a reality, and following the launch, we are even more confident in our offerings,” Priya Rajamani, VP, implementation & support, Stayntouch, told Hotel Business. Stayntouch 2.0 Stayntouch 2.0

Scale 52

Scale Upsell ROI Management 52

StayNTouch

NOVEMBER 16, 2022

Leveraging Technology to Drive More Bookings for Your Hotel By Justin DeRise The foundation of any hotel sales and revenue strategy lies in its distribution channels. A distribution channel is simply any forum or platform that a hotel uses to advertise and sell its rooms. 26% increase in hotel reservations.

OTA 52

OTA Hotels Revenue Overbooking 52

Social Tables

DECEMBER 27, 2018

Meanwhile, late in 2018, CBRE forecasted that hotel supply would peak at 2% gain, stabilizing to 1.9 With the development pipeline slowing and event demand growing, it promises a rise in group hotel rates. Demand continues to outpace supply of meetings-eligible hotels. Source: CBRE Hotels’ Americas Research .

Events 167

Events Business Scale Consumer 167