Hotelier Magazine

SEPTEMBER 12, 2023

By Danielle Schalk These days, operating a thriving in-room dining service doesn’t come easily. There are a number of factors shaping this staple full-service offering, including supply and labour management, as well as competition from local foodservice and third-party delivery offerings.

Dining 103

Dining Services Casinos Operations 103

Hospitality Net

APRIL 2, 2024

Proper Hospitality today announces management and operations of Montauk Yacht Club, the historic 107-key luxury seaside resort and marina in The Hamptons owned by Safe Harbor Marinas.

Hospitality 260

Hospitality Dining Resorts Operations 260

Hotel Management

APRIL 2, 2024

Crystalbrook Collection is expanding its presence to the Australian Capital Territory, in line with founder Ghassan Aboud’s vision to become “a truly national hotel group”. The hotel will form part of a 10-storey mixed-use commercial and hotel development on Bunda Street, encompassing the current Garema Arcade building.

Retail 276

Retail Dining Construction Hotels 276

Hotel Management

FEBRUARY 26, 2024

TFE Hotels is set to open a second Vibe hotel in Melbourne, this time at the city’s developing Docklands precinct, following the rebranding of a 273-room hotel. From April 8, TFE Hotels will begin operating Vibe Hotel Melbourne Docklands and Storehouse Docklands restaurant, with new owners, MA Financial Group.

Accommodation 312

Accommodation Hotels Scale Events 312

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Operations 59

Operations Management OTA Hotels 59

Hotel Management

DECEMBER 19, 2023

The world’s largest Mercure hotel – with almost 1000 rooms – is set to open in Singapore in the first quarter of 2024, following a landmark deal between Accor and Singapore’s largest hotel operator, Worldwide Hotels Group.

Hotels 278

Hotels Dining Operations Travel 278

Hotel Management

MARCH 5, 2024

Radisson Hotel Group is set introduce its Radisson Red brand to Auckland next year in the form of a purpose-built 322-key hotel in the CBD. With Radisson Hotel Group’s strong network of loyal guests, and wide appeal to the modern-day traveller, we’re looking forward to opening the doors of the property in 2025.”

Real Estate 278

Real Estate Retail Hotels Branding 278

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Operations 52

Operations Management OTA Hotels 52

eHotelier

MAY 21, 2024

CHASZAR as EXECUTIVE VICE PRESIDENT AND GENERAL MANAGER of the new LIVE! CASINO & HOTEL LOUISIANA, a $270+ million world-class gaming, dining, hotel, and entertainment destination set to open in Bossier City in the first quarter of 2025.

Casinos 52

Casinos General Manager Management Dining 52

Hotel Management

FEBRUARY 1, 2024

Under a management agreement with Star Mountain Plaza Ltd (SMPL), Hilton will manage the newly built Residences alongside the Hilton Port Moresby Hotel, which is already in operation. Host restaurant offers day-to-night dining as well as a ‘grab and go’ offering.

Branding 262

Branding Dining General Manager Retail 262

STAAH

APRIL 23, 2024

As technology continues to evolve, so do the strategies and innovations within revenue management. Let’s delve into some of the key trends shaping the future of revenue management in the hotel industry: 1.

Revenue Management 89

Revenue Management Revenue Ancillary Revenue Management 89

Hotel Management

DECEMBER 14, 2023

Toga Group has set an opening date of September 2024 for the 102-room boutique hotel within its Surry Hills Village development. Every aspect of The Eve has been carefully crafted to evoke a sense of elegance, sophistication, and comfort,” said TFE Hotels CEO Antony Ritch.

Retail 264

Retail Shopping Hotels Dining 264

Hotel Management

FEBRUARY 15, 2024

EVT Hotels and Resorts has signed a deal with Invictus Developments to manage The Old Clare Hotel in Chippendale and Harbour Rocks Hotel in Sydney, under a new brand to be launched within the Independent Collection by EVT (ICbE) later this year. Gordon will also serve as General Manager at The Old Clare Hotel.

General Manager 290

General Manager Accommodation Hotels Scale 290

Hotel Management

FEBRUARY 14, 2024

The Pixar Place Hotel has opened at California’s Disneyland Resort in Anaheim, officially marking the transformation of Disney’s Paradise Pier Hotel into the first fully Pixar-themed hotel in the United States. The creativity and comfort of Pixar Place Hotel is also reflected in new, upscale culinary offerings.

Dining 147

Dining General Manager Hotels Resorts 147

eHotelier

JULY 18, 2023

The Brown Palace Hotel and Spa – a legend among downtown Denver hotels since 1892 – proudly announces the appointment of Jana Smith as the iconic landmark’s first female General Manager.

General Manager 98

General Manager Management Dining Hotels 98

eZee Absolute

AUGUST 29, 2023

But the one thing that is always constant is the day-to-day operations that define your guest experience. With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. This is where hotel improvement ideas come in. Let’s jump right in.

Operations 91

Operations Revenue Management Hotels Revenue 91

eHotelier

MAY 21, 2024

Nestled in the Appalachian Valley is the Crystal Springs Resort featuring two hotels – Minerals Hotel and Grand Cascades Lodge – 10 dining outlets, eight wedding venues, six golf courses, 30 meeting venues, and two luxury spas.

Resorts 52

Resorts Operations Dining Events 52

Hotel Management

MAY 9, 2024

When it first debuted in mid-2019, the Santa Monica Proper Hotel quickly became one of the hottest hotels in Los Angeles and thanks to its brilliant style and hospitality, it’s remained incredibly popular since. To find out more about the property, Wayfarer caught up with a couple of members of the hotel’s executive team.

Hotels 241

Hotels Dining Business Accommodation 241

Hospitality Net

AUGUST 17, 2023

The Westin Atlanta Perimeter North today announced the completion of a multi-million renovation that touched on all aspects of the hotel, including public spaces, guest rooms/suites and a new café and marketplace called Perimeter Provisions. The improvements also added cabanas with firepits for dining alfresco to the hotel’s SAVOR Patio.

Dining 228

Dining Resorts Operations Hospitality 228

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Inventory and supplier management Efficiently managing inventory for dining, bars, and room amenities is vital yet challenging.

Management 59

Management Hotels Revenue Management Occupancy 59

Hotel Management

FEBRUARY 4, 2024

TFE Hotels has announced the signing of a 148-key new-build Adina hotel in Brisbane’s fast-growing inner north of Chermside. Adina Chermside brings a renowned, international hotel brand to this important suburb, filling a gap in the accommodation market for the north side of Brisbane and the Prince Charles Hospital.

Accommodation 306

Accommodation Retail Pipeline Dining 306

Hotel Business

APRIL 16, 2024

Toast , the digital technology platform built for restaurants, has collaborated with Choice Hotels International to make its Toast for Hotel Restaurants technology a brand standard for two of Choice’s upscale brands, Cambria Hotels and Radisson. Cambria and Radisson hotels will also use Toast Payments.

Branding 115

Branding Dining Operations Services 115

Inn Quest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started!

Management 87

Management Overbooking Revenue Hotels 87

Hotel Management

JUNE 12, 2023

InterContinental Auckland names General Manager InterContinental Auckland welcomes Ryan South as General Manager ahead of its opening in late 2023. The luxury hotel development in Tāmaki Makaurau, Auckland marks IHG’s second InterContinental hotel in the country.

General Manager 264

General Manager Dining Management Operations 264

Hotel Management

APRIL 11, 2024

25hours Sydney names General Manager Australia’s first 25hours hotel, which is scheduled to open in the first quarter of 2025, has appointed Silvia Kypriotis as its General Manager. Winner of the HM Australian General Manager of the Year award in 2021, Kypriotis is recognised as an empathetic and people-oriented leader. “I

General Manager 279

General Manager Hospitality Construction Resorts 279

SiteMinder

SEPTEMBER 4, 2023

Chatrium Hotels & Residences is a Thai hotel group born from a passion to distinctively mark the next chapter in the Asian hospitality experience. With eight hotels across the portfolio, guests throughout Thailand will have everything they need.

Operations 98

Operations Revenue Hotels OTA 98

Hotel Management

APRIL 18, 2023

EVT Hotels and Resorts has introduced a new hotel in Wollongong with the opening of Hotel Totto. A member of the Independent Collection by EVT, Hotel Totto Wollongong features a new bar and restaurant, 150 guest rooms, check-in kiosks, and a 24-hour reception.

Dining 130

Dining Hotels Resorts Travel 130

Hotel Management

AUGUST 10, 2023

Hilton Hotels has introduced its third brand to the Japanese city of Kyoto with the opening of DoubleTree by Hilton Kyoto Higashiyama. Located in Kyoto’s best-preserved historic district, the seven-storey, 158-room hotel features an all-day dining restaurant, lounge bar, 24-hour fitness centre, and public bath.

Dining 245

Dining Resorts Accommodation Branding 245

Hotel Management

AUGUST 7, 2023

With its plethora of exciting and enticing bars and restaurants, luxurious suites, infinity pools, day spa treatments and a brilliant executive lounge, the JW Marriott Hotel Singapore South Beach truly offers an exceptional stay in the Lion City, be it for work or leisure. James Wilkinson checks-in.

Dining 223

Dining Hotels Business General Manager 223

Hotel Management

NOVEMBER 16, 2023

The Langham, London has a rich history of being one of the British Capital’s most luxurious hotels, thanks to the rooms, amenities, fantastic food and beverage on offer and location just steps away from Oxford Circus. The hotel has some fantastic food and beverage on offer – what are your favourite spots in the hotel?

Management 130

Management Hotels Business Services 130

Catala Consulting

MAY 17, 2024

Revenue management is a crucial aspect of the hospitality industry, focusing on maximizing income through strategic pricing, inventory control, and demand forecasting. However, an often overlooked element in this equation is the role of hotel reception staff.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

Catala Consulting

NOVEMBER 18, 2023

Introduction This new focus acknowledges that while revenue is crucial, it is the profitability that ultimately determines a hotel’s financial health and success. Profitability management encompasses a broader perspective, considering factors like cost control, efficient resource utilization, and value creation for guests.

Revenue Management 52

Revenue Management Revenue Management Hotels 52

Hotel Management

NOVEMBER 16, 2023

Exclusive: Meriton Suites appoints Regional GM across NSW/VIC/ACT Meriton Suites has appointed Harry Singh to the position of Regional General Manager NSW/VIC/ACT, based out of the company’s Kent St headquarters in Sydney. In 2005, Singh came to Australia from India and held a number of Hotel and General Manager roles.

General Manager 288

General Manager Management Operations Real Estate 288

Hotel Management

FEBRUARY 20, 2024

Dorchester Collection’s hotly anticipated new opening, The Lana, Dubai, has welcomed its first dining and overnight guests. Situated in the heart of the city near downtown Dubai, the hotel is located on the Marasi Bay marina, overlooking Burj Khalifa.

Dining 130

Dining Hotels Business Travel 130

Hotel Management

NOVEMBER 14, 2023

Over the last two decades, Meriton Suites has been on a strong and steady growth trajectory, averaging a new hotel opening each year. Here, Meriton Suites Group General Manager and Meriton Group Director, Matthew Thomas, discusses recent openings, growth plans and the continued demand for apartment-style offerings.

Hotels 289

Hotels Accommodation General Manager Market 289

Hotel News Resource

MARCH 30, 2023

Under the direction of the General Manager, lead team of exempt and non-exempt service staff in the overall management of a retail dining and catering unit in full compliance with all food, occupational safety rules and regulations and customer service expectations

Services 52

Services Management Operations General Manager 52

Hotel Management

AUGUST 31, 2023

Jodi Brown takes the lead as GM of QT Wellington HM Awards 2022 General Manager of the Year Jodi Brown returns to EVT to take up the position of General Manager of QT Wellington and Museum Apartment Hotel. The Museum Apartment Hotel is a 97-room apartment-style accommodation offering, adjoining QT Wellington.

General Manager 279

General Manager Resorts Management Dining 279