SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. Even at a more physical level, hotels are hiring specialists to manage social media , Wi-Fi and other IT services, in addition to retail components.

Travel 52

Travel Hotels Services OTA 52

Cloudbeds

APRIL 8, 2024

Download Guide Customize the traveler’s journey Consumer preferences have shifted significantly with the introduction of highly personalized technology like Netflix, Amazon, and Uber. How robust is the knowledge base for self-service learning and troubleshooting? How long is the onboarding process? Safety and security compliance.

OTA 98

OTA Upsell Average Length of Stay Revenue 98

eZee Absolute

OCTOBER 16, 2023

This not only made day-to-day operations more complicated and time-consuming but also restricted the resort’s capacity to expand its business. Increased Bookings and Revenue: eZee’s reservation management system eliminated the chaos of overbookings and cancellations, leading to increased bookings and improved revenue.

Resorts 52

Resorts Tourism Fair Share Operations 52

Little Hotelier

MARCH 10, 2024

The software supports various functions, including reservation management, rate setting, and sales forecasting, facilitating a more organised and strategic approach to selling rooms and services. Expansive partner network: A notable advantage of SiteMinder is its extensive network, featuring over 1,500 premium partners and integrations.

Hotel Sales 52

Hotel Sales Sales Revenue Management Revenue 52

SiteMinder

OCTOBER 11, 2022

From collating data in one place to automation processes – these are key to ensuring time-consuming activities are completed quickly, boosting overall efficiency. A PMS also significantly reduces the risk of overbooking your rooms, directly improving the guest experience at your property. Point of sale services.

Hotels 52

Hotels Management Revenue Management Revenue 52

Inn Quest

APRIL 5, 2023

Yield management, also known as revenue management, is a strategy hotels use to optimize their revenue by adjusting prices and inventory according to consumer demand. Yield management also allows hotels to focus on other aspects of their business, such as customer service and marketing.

Yield Management 88

Yield Management Management Occupancy Revenue 88

STAAH

MARCH 17, 2024

The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency. This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates.

Overbooking 87

Overbooking OTA Upsell Revenue 87

SiteMinder

MAY 21, 2023

The remarkable service and awe-inspiring ocean views leave a lasting impression on both local and global travellers, making it a coveted destination on their must-visit lists. Our goal is to provide exceptional service to our guests from the moment they book until their departure.

Resorts 98

Resorts Overbooking Yield Management OTA 98

Cloudbeds

APRIL 15, 2024

The hospitality industry is notorious for the number of time-consuming and tedious tasks that must be completed every single day. When the pandemic hit in 2020, property owners were forced to adopt technology to meet traveler demand for contactless services and offset staffing shortages.

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

Xotels

APRIL 3, 2024

Guest & Market Segmentation Hotel market segmentation is an important component of effective revenue management, allowing hotels to target diverse consumer groups based on their behaviours and budget levels. Mix of business and leisure amenities and services (see how to target the bleisure market ).

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

SiteMinder

MAY 17, 2023

Table of contents An unforgettable guest experience This is not just a beautiful place but the services from the hotel will impress you even more. Therefore, we strive to provide the best service from the moment our guests make their booking to the very end, when they check out.” It has also significantly reduced our labor costs.

Revenue 52

Revenue Overbooking Operations Online Sales 52

Inn Quest

AUGUST 15, 2023

Hotels face a daunting challenge as travelers seek convenience and competitive prices: how to efficiently manage their room inventory across multiple online distribution channels while maintaining real-time updates and avoiding overbooking. Support and Training: Look for a provider with excellent customer service and training resources.

Management 52

Management Global Distribution System Overbooking OTA 52

SiteMinder

AUGUST 29, 2023

Whether it’s the front desk staff, housekeeping, or the management team, ensuring they are compensated fairly is vital for maintaining service quality and guest satisfaction. Hotel labour costs encompass salaries, benefits, training, and even recruitment expenses.

Revenue 52

Revenue Hotels OTA Operations 52

STAAH

MAY 7, 2023

It is known for its exceptional service and passionate attention to detail. Airways prides itself on its highly personalised butler service. Rates and bookings were manually entered , which was highly time-consuming for the staff. Airways was looking for a recognised hospitality technology partner to alleviate its challenges.

Overbooking 77

Overbooking General Manager Revenue Hotels 77

STAAH

FEBRUARY 25, 2024

The group currently manages 21 hotels, all run under the philosophy “Where Tradition, Culture and Service Merged”. That was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates. STAAH fixed these issues.

Revenue 82

Revenue Resorts Overbooking Hotels 82

Cloudbeds

APRIL 23, 2024

An RFP typically outlines the services required, the type and duration of the hotel accommodation needed, and other relevant details, giving the hotel an opportunity to pitch for the project. These RFPs contain detailed specifications of what the customer seeks in terms of hotel services and accommodations. Invest in RFP software.

Business 52

Business Events Hotels Sales 52

SiteMinder

DECEMBER 7, 2023

Hotel productivity is a measure of how much a hotel does (in terms of selling rooms, products and services) with the resources it has (such as money, labour and materials). Reducing authenticity in such a service-based industry could be dire. What is hotel productivity? The ultimate goal is to simply do more with less.

Hotels 59

Hotels Overbooking Business Tourism 59

Cloudbeds

FEBRUARY 28, 2024

If the components aren’t integrated, the revenue manager must perform these tasks manually, a time-consuming and error-prone process. When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Generate more revenue. Guestcentric.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

Cloudbeds

JUNE 8, 2023

This year, more properties will invest in technology to help create new revenue opportunities, build better websites , manage marketing campaigns, automate services, and improve the guest experience. An HMS will organize your guest information and provide opportunities to personalize service through guest messaging tools. in revenue.

Management 98

Management Hotels Revenue Digital Marketing 98

Hotelogix

OCTOBER 19, 2023

It also aids in managing reservation cancellations and modifications, accepting reservations, sending confirmation emails, extending self-service facilities to guests, processing payments, etc.   Contactless Guest Service: This is another critical feature of a Hotel PMS that boosts guest experiences.

Hotels 52

Hotels Revenue OTA Management 52

Cloudbeds

JULY 15, 2023

And even then, manually-managed distribution is risky: any delays in updating rates and availability on a channel’s extranet could mean selling a room that isn’t available or selling at a lower rate, which can lead to overbooking and sub-optimal yield management. How robust is the knowledge base for self-service learning and troubleshooting?

Management 76

Management OTA Cancellation Overbooking 76

SiteMinder

JULY 24, 2023

It may also include sections for special requests or additional services, helping the hotel to better cater to the group’s needs and ensure a smooth and enjoyable stay. It may also include sections for special requests or additional services, such as airport transfers or dietary requirements. of adults No. of children No.

Hotels 52

Hotels Management Overbooking Services 52