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Mixed-use and dual-branded hotel developments are transforming the hospitality landscape across the region, driven by evolving consumer demands, urban density, and the search for operational efficiency. The post Exclusive: RHG taps into strong investor and consumer appetite for mixed-use developments appeared first on Hotel Management.
Released during this weeks Americas Lodging Investment Summit (ALIS) in Los Angeles, California, the report highlights the industry’s resilience and potential for growth as it adapts to evolving travel patterns and consumer preferences. Through November 2024, global hotel demand reached a staggering 4.8
TFE Hotels has invested in the development of carbon footprint management systems including a Board-endorsed sustainability strategy, setting climate targets, establishing their in-house greenhouse gas monitoring, and reporting.
The APAC Revenue Management Summit returned to Melbourne this week under the fitting theme: Simply the Best. The retail mindset was reinforced by Nicole Venter, Stakeholder Engagement Manager at Service and Creative Skills Australia (SaCSA), who presented powerful insights into evolving consumer expectations and major retail category trends.
But luckily, there is a solution: Single-solution platforms that consolidate all essential hotel management tools into one complete system. Gone are the days of dealing with multiple systems for reservations, revenue management, and guest engagement. Another channel manager for distribution. Spreadsheets for revenue tracking.
Managing online bookings is one of the biggest challenges for hotels today, especially when they work with multiple Online Travel Agencies (OTAs) like Booking.com, Expedia, and Agoda. Thats why a Channel Manager is essential. Heres what happens when you rely on outdated systems or spreadsheets to manage your online distribution: 1.
Third-party management, stakeholder experiences, and technology integration are key trends reshaping our industry. We remain focused on markets demonstrating strong performance outcomes for owners while selectively exploring opportunities in emerging destinations where we can leverage these evolving consumer preferences and travel patterns.
Skift Take: Industry leaders envision a future where consumers can plan, book, and manage all aspects of travel from a single interface. These early partnerships between AI and travel companies bring that vision a step closer. Justin Dawes Read the Complete Story On Skift
With more channels, shifting guest expectations, and tighter margins, the Channel Manager is now central to commercial strategy. Its not just about where youre listed, its about how well you manage, price, and promote across every touchpoint. Rethinking the Role of a Channel Manager 3. Choosing and Managing Your Channel Mix 8.
PHILADELPHIA – Real estate and hospitality management company HHM Hotels announced Echelon Luxury & Lifestyle, a new business division formed to support independent owners and investors in driving maximum revenue, value, and optimal profitability for independent and independent-inspired brands.
In an industry where guests rely on reviews, social proof, and online buzz to choose where they stay, managing how your hotel is perceived can mean the difference between empty rooms and steady bookings. By managing reviews, responding quickly to feedback, and showing that you care, you build trust and loyalty.
My role primarily involves business development and account management, where I focus on fostering growth and maintaining strong relationships with clients. I work with a wide range of clients from business owners and operations managers to housekeeping teams, directors, procurement professionals, and facilities management companies.
We’re hoping for a busier holiday period and already seeing many consumers booking early for the best value rooms and locations,” he added. The post Australia’s hotel occupancy stable in September but growth slow appeared first on Hotel Management. Goodwin said the outlook for the Christmas/New Year period was positive.
“Despite ongoing macro-economic and geopolitical challenges, 2024 looks set to be a strong year for European travel as consumers prioritise it above other forms of discretionary spend,” said Accor Premium, Midscale and Economy, CEO for Europe and North Africa, Patrick Mendes. Consumer focus on wellness is here to stay.
Skift Take: Following a rare public update after last week’s crash, we now have a clearer view of how Boeing plans to manageconsumer, customer, and regulatory relationships. Read the Complete Story On Skift
While consumers’ interest in grab-and-go items rose with the COVID-19 pandemic, the trend has been in place for at least a decade as part of a shift toward less-structured eating behaviors. The change is most evident among younger generations.
Hotel asset management firm Axsia HTL is predicting a drop off in hotel management agreements (HMAs) in 2024 and beyond as more owners opt in favour of franchise agreements, which are predominate in the US market. The post HMas are out, franchise agreements are in, Axsia HTL reports appeared first on Hotel Management.
Rising inflation, soaring interest rates and economic uncertainty are causes for concern for consumers across the globe. In her more than 20 years with Accor, including as Chief Commercial Officer for Accor Northern Europe throughout the pandemic, Lamouche has observed a plethora of consumer travel trends. Lamouche explained.
On the consumer side, Wong is eager to drive brand awareness in these markets and increase direct bookings through SLH. Over the last few years, these boutique management companies have popped up and they are acquiring and managing properties on behalf of owners.
Led by UOL, one of the leading developers in Singapore, PPHG is also making significant investments in Asset Enhancement Initiatives across its portfolio in Australia to align with evolving consumer expectations and brand standards.
Skift Take: Consumers are pushing payments for travel into the digital age as they demand smoother options. Justin Dawes Read the Complete Story On Skift
Velaa is at the very forefront of scaling its product and technology innovations to meet consumer demand seen in its recently opened, industry-defining Wellbeing Village. The post Inside the ultra-exclusive Velaa Private Island resort in the Maldives appeared first on Hotel Management.
This is usually shown through poor NPS scores, lack of skilled labour, poor management, lack of technology. Relief: The client’s site/operation is too difficult to manage, they want relief. All costs are managed by the operator. Management Time: Managing Valet Parking is very time consuming for management.
These consumers seek out exclusivity, sophistication, and prestige in the products and services they choose to indulge in. We will explore the ways to identify and engage luxury consumers, with a specific focus on affluent customers who are seeking high-end products and experiences. What Values Drive Your Luxury Brand Target Audience?
In an era where consumers are under increased cost-of-living pressures, the boutique hotel sector remains a vibrant and expanding part of the hospitality landscape. The post Exclusive: EVTs Norman Arundel on the enduring power of boutique hotels appeared first on Hotel Management.
Manual rate updates time consuming and error-ridden Before STAAH , Grand Sunshine Resort had significant day-to-day challenges in managing room rates, availability and guest reviews. Not only was this time-consuming, but it also increased the risk of errors and inconsistencies across booking platforms.
Skift Take: Most of the attention around generative AI and travel has been around consumer products, but more business-to-business companies are using it too. Justin Dawes Read the Complete Story On Skift
Wyndham Hotels and Resorts has partnered with Wyndham Destinations to manage the hotel. The post Ramada Encore by Wyndham makes Japanese debut appeared first on Hotel Management. In the coming months, the Wyndham Destinations Japan team will renovate and modernise the common areas, guest rooms, and more.
announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.
How have you seen the Premium, Midscale and Economy segments evolve in recent years in line with consumer demand? The 19 brands that we operate in PME need to have personality because the new consumer is changing. The goal is to refresh those brands, to scale those brands because they are the perfect to either manage or franchise.
The company has also begun spruiking its Cities Without Houses (CWH) membership to Australian consumers promising local community events in Sydney and Melbourne hosted by Soho House, including its upcoming SXSW Soho Residency. The post Soho House confirms first Australian venue appeared first on Hotel Management.
With growing consumer confidence, we have strong optimism for hotel performance throughout the remainder of 2025, Williams said. The post Accors Queensland hotels see Easter bookings spike appeared first on Hotel Management.
The New Zealand market is not without its challenges, and a unified approach to industry representation at government level could have a powerful impact, writes The Ascott Limited Managing Director – Australia, David Mansfield. Consumer sentiment has been a bit hesitant, and we did experience a slowdown in demand during the second quarter.
President and Managing Director, International Operations, Barry Robinson, reflects on a “tremendous” year and reveals plans to enhance and grow the company’s resort portfolio and geographic reach in 2024. We consummated a strategic partnership with Hyundai Hotel Development Corporation to manage our first property in South Korea by 2026.
La Vie hires ex Spicers Retreats GM to drive boutique La Vie Hotels and Resorts has appointed experienced boutique hotel manager, Sam Giles, as General Manager at 202 Elizabeth. Sustainability is front of mind for Giles, with plans to reduce the amount of waste, energy and water consumed at the hotel.
The eBook is a must-read for hoteliers looking to redefine their guest acquisition and revenue management strategy as guest demands and travel behaviours rapidly evolve. STAAH, a leading global hospitality distribution and guest acquisition technology provider, has launched a new eBook for hoteliers Hotel Online Distribution 2.0.
The deal will see 68 upscale existing properties (more than 9,500 rooms) currently managed by SSAW, under its Pagoda, Narada Grand, SSAW Boutique, and Ginlan Jia brands, join Choice Hotels upscale soft brand, Ascend Collection, under a distribution agreement.
Managing 60+ alpine chalets was challenging until Chalets 1066 found a smarter way to streamline bookings with STAAH Nestled in the picturesque Alpine village of Les Gets, France, Chalets 1066 is a self-catered chalet and apartment rental business with a reputation for comfort, quality, and personalized service.
This approach aligns with the research we’ve done around consumer trends, and instant gratification is a big driver for many travellers and hotel guests, and that includes during the booking process. “There are no tiers, no points, no unreachable goals – but a range of instant rewards to enjoy with every booking/stay,” she said.
First up is a point of sale system (POS), used to process check-in transactions; second is a CRM system , installed to help your team manage interactions with each guest and store their data for any future exchanges. Integrating a hospitality POS system with hotel management software is also a serious game-changer for hotelier efficiency.
With sky-high consumer expectations around food and beverage, it has never been more important for hotels to invest in bars and restaurants that can lure both locals and travellers all year round. The post Hospitality heavyweights, tech wizards, charity founders and more to speak at Design Inn appeared first on Hotel Management.
He will work in collaboration with Howard and alongside new Group Digital Marketing Manager, Kate Tulloch. Australian PR agency Reymond has been enlisted to manage communications for Ovolo’s Australian and New Zealand hotels, restaurants and bars in 2023. “It’s
My role primarily involves business development and account management, where I focus on fostering growth and maintaining strong relationships with clients. I work with a wide range of clients from business owners and operations managers to housekeeping teams, directors, procurement professionals, and facilities management companies.
Driftwood Hospitality Management (DHM) has completed a multimillion-dollar renovation of Delta Hotels by Marriott West Palm Beach, a 199-key hotel located in South Florida. Formerly a Holiday Inn, the property is owned by Miami-based real estate investment firm Activate Hospitality , with DHM overseeing management operations.
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