article thumbnail

Casa Palacete 1822 maximises rate control and prevents overbookings with SiteMinder’s platform

SiteMinder

Mitigating overbooking risks through instant mapping The consequences of overbooking can be particularly severe for a small boutique property like Casa Palacete 1822. “Indeed, our risk of overbooking is higher and, in the face of this challenge, SiteMinder has once again shown its professionalism,” explains David.

article thumbnail

How To Avoid Overbooking In the Hotel Industry

Inn Quest

Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. Why Do Hotel Overbookings Happen?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Kenyan hospitality group’s smart switch to STAAH

STAAH

Errors and overbookings prompted the search for a better tech solution Despite the breathtaking guest-facing experience, the situation for Sentrim Hotels & Lodges on the backend was not so pretty. Overbookings were common and rate parity issues frequently cropped up. Its a gateway to memorable adventures across Kenya.

article thumbnail

Hotel overbookings: What are the pros and cons and how can you make the most of an overbooking strategy?

SiteMinder

Hotel overbookings can be a divisive topic. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What is the definition of overbooking for a hotel?

article thumbnail

Thoughtful Thursday: Optimize Room Allocation with STAAH Drip Feed Seamlessly

STAAH

What’s New: We have enhanced the Drip Feed functionality by incorporating the “Closed” option in the drop-down menu, it will be available at both the Base Rate and Channel Rate levels. If the property selects the “Closed” option, STAAH will send zero inventory to channels.

OTA 105
article thumbnail

Ugandan hotel, Dolphin Suites saves hours of work every day with STAAH

STAAH

Coordinating availability across multiple channels was a cumbersome task, often leading to overbooking or missed opportunities. Migration to STAAH was simple, managed closely by the customer support team who follow a robust onboarding process. Additionally, manual updates and discrepancies in pricing caused a bit confusion.

article thumbnail

Ramada by Wyndham – Ahmedabad unlocks its online bookings potential with STAAH

STAAH

The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency. This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates.