Hotel Speak

JANUARY 25, 2024

The battle for direct bookings has entered a new phase as online travel agents (OTAs) ramp up efforts to establish ownership of hotel guests and their booking journeys, a new report from hospitality technology specialist SHR Group reveals. A knock-on effect of this is that the revenues associated with organic search have fallen 15.3%

OTA 88

OTA Cost Per Click Hotels Cancellation 88

STAAH

DECEMBER 6, 2023

Drip Feed feature allows you to strategically control inventory across OTAs to maximise revenue and booking conversions. The primary advantage of Drip Feed is you do not sell an overwhelming majority of rooms at a single price point or to a single OTA. Smartly control availability by room type or date range.

OTA 88

OTA Overbooking Cancellation Closing 88

Cloudbeds

AUGUST 21, 2023

Additionally, you may distribute your hotel rooms across multiple third-party channels such as OTAs , GDS providers , or meta-search providers. An overbooking strategy is when a property purposefully books its inventory beyond capacity in anticipation that a certain amount of guests will cancel or not show up.

Overbooking 98

Overbooking Cancellation Occupancy OTA 98

Cloudbeds

MAY 8, 2024

It also shows what type of guests are staying at your hotel and even what booking channels (direct, online travel agencies (OTAs), etc.) You will have a better understanding of who is your guest and the percentage you are selling to each segment (ideally per month) such as: direct bookings (transients etc), corporate, groups, long stay, OTAs.

Cancellation 52

Cancellation Revenue Occupancy Revenue Management 52

Hospitality Today

NOVEMBER 21, 2023

The OTA is sending out warnings to cancel cards after noticing ‘suspicious activity,’ the Guardian reports

Cancellation 40

Cancellation OTA 40

STAAH

MARCH 3, 2024

The vibrant city hotel’s revenue strategy, driven by STAAH’s OTA connections, resulted in a remarkable 300% year-on-year increase in direct bookings since the transition. However, IDEAS was struggling to achieve this with constant connection issues with multiple online travel agents ( OTAs ).

OTA 85

OTA Online Sales Cancellation Services 85

STAAH

JUNE 7, 2023

Find out more here Cancel Booking feature (enhancement) When cancelling bookings via STAAH MAX extranet, it will now display booking cancellation policy. So the property can see the policy before cancelling. New OTA Integration Online platform offering Hourly Hotels, Homestays, Service Apartments along with F&B.

Cancellation 80

Cancellation OTA Market Marketing 80

Hotelogix

APRIL 18, 2024

A common trend with novice hotels and hoteliers is to sign up with as many OTAs - Online Travel Agents (like booking.com , Expedia, etc) as possible. This is a fine strategy to start at, however, the problem is managing the hotel on all these OTAs. We used it to automate this rigmarole of updating inventories on OTAs.

OTA 52

OTA Overbooking Cancellation Business 52

STAAH

NOVEMBER 1, 2023

Properties can tap into this increase in demand and secure revenue by offering targeted discounts to international travellers who tend to book earlier and cancel less. For steps on how to Add Country Rates via STAAH click here OTA Promotions OTA promotion feature allows a property to set up promotions on Booking.com via the MAX extranet.

OTA 90

OTA Cancellation Market Marketing 90

Cloudbeds

MAY 15, 2024

With rate parity in the hotel industry, if you sell a room on Booking.com for $100 per night, you will have to set the same rate on all other booking platforms, whether it’s other online travel agencies (OTAs) , metasearch engines, brick-and-mortar travel agents or your own website.

OTA 52

OTA Hotels Revenue Management Revenue 52

Hotel Business

FEBRUARY 22, 2023

SiteMinder’s new Hotel Booking Trends report, a hotel commerce data analysis of more than 36,000 hotels and 450+ connected booking integrations, has revealed travelers booked their trips on average eight days earlier, and canceled their bookings 17% less year-on-year in 2022, despite a 24% increase in the average daily hotel room rate.

Travel 102

Travel Average Length of Stay Average Daily Rate Global Distribution System 102

Hotel Management

MAY 22, 2024

But if you break it down in terms of the players – OTAs, travel agencies, hotel websites and other players – all of them will be growing at a rate of somewhere between 6-10%. OTAs at the higher end of the range, 10%; hotels’ own websites, somewhere in the 8% range, but a really robust rate of growth.

Travel 130

Travel OTA Market Marketing 130

SiteMinder

NOVEMBER 6, 2023

The platform works in a similar way to OTAs like Booking.com and Expedia , making money by charging an Airbnb commission on the reservations it facilitates. Stop paying OTA fees, start earning more Airbnb and other booking channels charge commission fees of 15%-25% which seriously eat into your bottom line. What are Airbnb fees?

Cancellation 59

Cancellation Hotels Services OTA 59

STAAH

JUNE 6, 2023

If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. You can easily set up your booking cancellation policy on STAAH Booking Engine.

Cancellation 72

Cancellation OTA Global Distribution System Revenue 72

Little Hotelier

MAY 12, 2024

It’s very easy to understand and you can always see when customers make reservations or cancel them. But we’re seeing a steady increase in bookings, which is clearly evident from every online channel that we connect to. “If We can also receive payment easily and quickly,” explained Licha.

Overbooking 52

Overbooking Cancellation Accommodation Intent 52

STAAH

MAY 30, 2023

By incentivizing forward bookings with flexible cancellation policies, hotels can secure revenue and manage visibility effectively with the help of a comprehensive tech stack, including a channel manager and property management system (PMS). By using OTAs, hotels can increase their visibility and reach a wider audience of potential guests.

OTA 83

OTA Hotels Revenue Travel 83

Little Hotelier

JUNE 29, 2023

Once they hit “search”, Expedia spits out a long list of available listings, along with details about pricing, ratings, amenities, cancellation policies, and so on. Expedia’s cancellation and refund policies Expedia bookings have two types of cancellation policies: Fully refundable. Expedia OTAs. Non-refundable.

Cancellation 52

Cancellation Hotels OTA Travel 52

STAAH

NOVEMBER 1, 2023

Properties can tap into this increase in demand and secure revenue by offering targeted discounts to international travellers who tend to book earlier and cancel less. For steps on how to Add Country Rates via STAAH click here OTA Promotions OTA promotion feature allows a property to set up promotions on Booking.com via the MAX extranet.

OTA 52

OTA Cancellation Market Marketing 52

Travelboom Marketing

MAY 3, 2024

This is where having lower rates than the OTAs, or at least staying within parity of OTA rates, is crucial for hotels for better ad visibility. The All options links are free booking links meaning that hotels and OTAs do not have to bid for placement here, hence they’re free. based on performance.

OTA 52

OTA Hotels Branding Real Estate 52

Little Hotelier

JUNE 5, 2023

However, Airbnb’s commission can go up to 14% or more for hosts who have a Super Strict cancellation policy. Hosts who are in certain countries (such as Italy) and those who have Super Strict cancellation policies may pay more than 3%. Cancellation fees Cancellation fees apply if a guest cancels a reservation during certain periods.

Cancellation 52

Cancellation Revenue OTA Services 52

Inn Quest

AUGUST 15, 2023

Understanding the Hotel Channel Management Landscape Managing hotel bookings and distribution across multiple online travel agencies (OTAs) and booking platforms is becoming an increasingly complex and time-consuming task for hoteliers. This is why hotel channel manager software is in demand nowadays.

Management 52

Management Global Distribution System Overbooking OTA 52

Little Hotelier

JULY 31, 2023

This means you can manage your reservations, update your rates and availability, and distribute your rooms to online travel agencies (OTAs) all from one platform. You can access reports on your bookings, cancellations, and revenue, helping you to understand trends and make informed decisions.

Cancellation 52

Cancellation Overbooking OTA Occupancy 52

Little Hotelier

NOVEMBER 22, 2023

Hostelworld is the leading online travel agent (OTA) in the budget travel space. Hostelworld is the biggest hostel-focused OTA. Bring all your OTAs together with Little Hotelier More OTA listings can mean more bookings. Our booking channel manager integrates 450+ OTAs, bringing them all together in a single portal.

OTA 52

OTA Accommodation Cancellation Travel 52

Cloudbeds

JULY 15, 2023

These sites may vary to include online travel agencies (OTAs) such as Booking.com , Expedia, Tripadvisor, or Agoda; travel metasearch engines such as Google, Kayak, and Trivago; GDSs such as Amadeus and Sabre; bed banks such as Hotelbeds, or online marketplaces such as Airbnb, Vrbo (former HomeAway), etc. The same happens with a cancellation.

Management 76

Management OTA Cancellation Overbooking 76

SiteMinder

OCTOBER 15, 2023

Travellers are now predominantly booking their accommodation online, making it more crucial for hotels to focus on capturing bookings via their own website, OTAs, metasearch, and other online channels. Online booking channels are important for hotels because they greatly increase your reach and visibility to potential guests.

Global Distribution System 59

Global Distribution System OTA Revenue Hotels 59

TravelNet

DECEMBER 5, 2022

Introduction Hopper is an award winning OTA with over 80M captive users in North America and was the most downloaded travel app in 2021. Hopper is an award winning OTA with over 80M captive users in North America and was the most downloaded travel app in 2021. Their Homes/Vacation Rental marketplace launched in Jan 2022.

OTA 52

OTA Cancellation Travel Management 52

SiteMinder

FEBRUARY 13, 2023

SiteMinder’s new Hotel Booking Trends report, the only hotel commerce data analysis of more than 35,000 hotels and 450+ connected booking integrations, has revealed travellers booked their trips on average eight days earlier, and cancelled their bookings 17% less year-on-year in 2022, despite a 24% increase in the average daily hotel room rate.

Average Length of Stay 52

Average Length of Stay Average Daily Rate Travel Global Distribution System 52

Hotel Business

DECEMBER 21, 2022

Other key observations from the Portrait of American Travelers “Winter Edition”: Three quarters of active leisure travelers consult at least one online travel agency (OTA) on a regular basis when researching their travel.

OTA 64

OTA Travel Cancellation Intent 64

SiteMinder

OCTOBER 10, 2023

Agoda, being one of the leading online travel agencies (OTAs), provides a vast and valuable audience. In the cases of the best hotel channel managers , this availability is then synced across all other OTAs as well, such as Booking.com – a channel manager is OTA agnostic.

Management 59

Management Overbooking OTA Hotels 59

Cloudbeds

JULY 27, 2023

Unlike Google’s Free Booking Links, this feature is only available to hoteliers; OTAs and resellers can not participate. If you’re listed on OTAs, you’re probably already listed on metasearch channels too. It’s worth noticing that you pay the rate per click, regardless of whether the booking is later canceled.

Cost Per Click 52

Cost Per Click OTA Digital Marketing Accommodation 52

SiteMinder

FEBRUARY 25, 2024

Almost one in five hotel rooms booked online are cancelled prior to travel. Google says “ …not now, not ever ” will it become an OTA (Online Travel Agent). This drives many travellers to the big name OTAs – 23% of Millennials choose OTAs based on ease-of-use over price, user-friendliness and security.

Hospitality 52

Hospitality Cancellation OTA Tourism 52

SiteMinder

MAY 25, 2023

The bottom line is that hotels can lose millions of dollars in revenue due to abandonment, especially when you also consider that guests may book a room before delaying payment, and then cancelling altogether. 5 tips from The Hotels Network 6. 5 tips from The Hotels Network 6.

Revenue 98

Revenue Cancellation Accommodation Hotels 98

Cloudbeds

FEBRUARY 28, 2024

These channels may include the hotel’s website booking engine, online travel agencies (OTAs), the global distribution system (GDS), wholesalers, and metasearch sites. Most OTAs don’t share guest contact details when forwarding a booking. Build guest relationships before arrival. Reassure travelers and protect your bottom line.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

Little Hotelier

APRIL 28, 2023

The best booking calendars grant a hotel the ability to manage their reservations from a single screen: you can view past reservations, modify existing reservations, cancel future reservations and more. Avoid using other calendars Don’t be tempted to work within the calendars offered by different OTAs.

OTA 52

OTA Cancellation Hotels Accommodation 52

SiteMinder

NOVEMBER 15, 2022

Some hoteliers love using this strategy to boost their revenue and protect their property from losing out due to last-minute cancellations. Many hotels do this deliberately to offset last-minute cancellations or no-shows and avoid losing revenue and occupancy. Check your data to see how many cancellations and no-shows you can expect.

Overbooking 52

Overbooking Cancellation Occupancy Closing 52

Little Hotelier

AUGUST 1, 2023

Like most OTAs, Orbitz charges a commission for every booking made through their platform. Cancellation policy Orbitz has a reasonable cancellation policy that allows users to cancel most bookings and receive a full refund, providing peace of mind for those whose travel plans may change.

Cancellation 52

Cancellation Hotels Travel Revenue 52

Hotelogix

JANUARY 30, 2024

The report also covers cancellations, no-shows, and temporary reservations for the day. These include individual room details, revenue breakdowns by the counter, per-room and Point of Sale (POS) outlet earnings, and tax collection specifics for each room and POS outlet.

Occupancy 59

Occupancy Average Daily Rate Hotels Cancellation 59