SiteMinder

NOVEMBER 22, 2023

What is a hotel cancellation policy? A hotel cancellation policy outlines the terms under which a guest can cancel their booking without incurring a penalty, as well as those scenarios where there will be a fee associated with a cancellation.

Cancellation 59

Cancellation Hotels Revenue Management 59

Hotelogix

JUNE 28, 2024

The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost.   Why Should Hotels Have Clear Cancellation Policies?  

Cancellation 52

Cancellation Revenue Hotels Accommodation 52

Cloudbeds

NOVEMBER 15, 2024

For years, the gold standard guiding business strategies for hotels has relied heavily on historical data, analyzed a few times a year (at best), making it difficult to swiftly respond to changing market conditions. For hotels, this includes making dynamic rate suggestions and identifying segments and offers for marketing campaigns.

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

SiteMinder

JANUARY 8, 2025

A bed bank is a business-to-business (B2B) travel provider that connects hotels with travel distributors, such as online travel agencies (OTAs) and tour operators. Serving as intermediaries in the travel industry, bed banks enable hotels to increase occupancy without directly managing complex distribution channels.

OTA 96

OTA Occupancy Revenue B2B 96

Hotelogix

DECEMBER 17, 2024

Chargebacks are recurring in the hotel industry, costing hotels time and money. Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Common Causes of Chargebacks 1.

Revenue 40

Revenue Cancellation OTA Hotels 40

Hotel Speak

FEBRUARY 6, 2025

This shift in travel priorities presents a unique opportunity for hotels to cater to this growing desire for in-room nirvana. Market to the Zillennial Desire: Social Media Campaigns: Social media platforms like Instagram and TikTok are perfect to showcase your hotel’s luxurious bedding, inviting ambiance, and enticing in-room amenities.

Ancillary Revenue 105

Ancillary Revenue Cancellation Hiring Travel 105

Little Hotelier

AUGUST 1, 2024

Can hosts cancel a booking on Booking.com? Yes, as a host you can cancel a booking on Booking.com – but only when certain issues arise, such as no-shows, payment issues, double bookings or if a guest asks you to. As a host you probably know that Booking.com makes it simple for the guest to cancel.

Cancellation 52

Cancellation OTA Management Revenue 52

eHotelier

APRIL 15, 2025

With global markets fluctuating amid concerns over the potential impact of international tariffs, the discretionary spend of consumers and their travel budgets

Cancellation 69

Cancellation Revenue Consumer Marketing 69

Hotel Business

SEPTEMBER 9, 2024

Drury Hotels ‘ newest property, Drury Plaza Hotel North Charleston, is now under construction. With 252 guestrooms, it will be the brand’s second hotel in South Carolina and the seventh across the Carolinas. The hotel will include 3,600 sq. The hotel will include 3,600 sq.

Construction 101

Construction Cancellation Hotels Hiring 101

Hotel Management

JUNE 27, 2024

Virgin Australia cancelled only 1.72 It was Virgin Australia’s best result in two years for both on-time performance and cancellations and marks an improvement of 26.4 April 2024 marked a return to pre-COVID levels of on-time performance and cancellations for Virgin Australia. per cent and completed 98.3

Cancellation 130

Cancellation Operations Management Travel 130

SiteMinder

JANUARY 22, 2025

Sydney, Australia A new report by SiteMinder, the worlds leading hotel distribution and revenue platform, reveals that hotel websites outperformed all other booking sources in driving revenue per booking in 2024, by as much as 60%. This figure was 8.5% This figure was 8.5%

Revenue 59

Revenue Cancellation Global Distribution System OTA 59

SiteMinder

APRIL 7, 2025

With technology and personalised insurance products, this collaboration simplifies the hotelier’s role in managing bookings and cancellations while giving guests more flexibility and peace of mind. Were excited to offer this integration to hotels worldwide, making insurance as simple as booking a room.

Revenue 52

Revenue Cancellation Operations Services 52

Revinate

AUGUST 23, 2023

Inspiration The Evelyn Hotel recovers lost bookings with this cancelation recovery campaign Subject line: We're sorry you couldn't make it! Sent: Recurring Brand: The Evelyn Hotel Category: Inspiration Hotel location: New York City, New York (NAM) Our thoughts: The Evelyn Hotel won back more than 350 room nights [.]

Cancellation 52

Cancellation Hotels Branding 52

Hotelogix

OCTOBER 13, 2023

You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels. A no show hotel reservation is probably a Hotelier’s worst, yet frequent nightmare. Here are 5 ways to ensure lesser cancellations and no-shows: 1. It’s a win-win for you both ways.

Cancellation 52

Cancellation Hotels Revenue Business 52

eZee Absolute

FEBRUARY 12, 2025

That means the demand is spread across different hotel categories. Hotels that used eZee Mint AI during Coldplays concert optimized their pricing in real-time , ensuring they werent undercharging but also werent scaring away potential bookings. The key is to balance affordability with profit margins , and AI does that seamlessly.

Revenue 52

Revenue Cancellation Overbooking Revenue Management 52

Hotel Speak

FEBRUARY 12, 2024

It removes a staple of the hotel industry’s digital marketing tools. This blog covers how recent changes affect hotels. In commission bidding, you pay Google only when they secure a booking for your hotel. It has allowed hotels to pay a percentage commission post-consumption rather than upfront.

Cancellation 111

Cancellation Digital Marketing Hotels Marketing Strategy 111

Hotel News Resource

SEPTEMBER 22, 2023

Article - Six in 10 Americans Would Cancel or Avoid Trips by Air in the Event of a Government Shutdown - Federal Government Shutdown Would Cost U.S. Travel Economy $140 Million Per Day

Cancellation 59

Cancellation Events Travel Hotels 59

Hospitality Today

NOVEMBER 5, 2024

Say goodbye to no-shows and last-minute cancellations. Keep your hotel bookings solid and avoid those unexpected gaps

Cancellation 40

Cancellation Hotels 40

SiteMinder

JUNE 18, 2023

This guide provides a simple but powerful process on how to optimise your hotel’s direct bookings, including: Using images and room descriptions Maintaining availability Integrating your website and booking engine Using Google and social media Creating cancellation policies and communicating with guests And more!

Cancellation 105

Cancellation Accommodation Business Hotels 105

Cloudbeds

AUGUST 21, 2023

Additionally, you may distribute your hotel rooms across multiple third-party channels such as OTAs , GDS providers , or meta-search providers. Many larger hotels will implement an overbooking strategy. The thought behind this tactic is that some cancellations – or “wash” – will happen. What is an overbooking strategy?

Overbooking 98

Overbooking Cancellation Occupancy OTA 98

Hotel Business

SEPTEMBER 3, 2024

It was also reported that Delta Airlines canceled more than 4,800 flights since the outage happened. This triggered a domino effect, impacting hotel bookings as stranded travelers frantically rebooked flights and adjusted itineraries, leading to a surge in last-minute cancellations and requests to modify their stay.

Cancellation 104

Cancellation Revenue Hotels Travel 104

eHotelier

JANUARY 15, 2024

Hotel cancellations happen. What really matters for those in the hospitality industry is how they are handled when they do.

Cancellation 81

Cancellation Hotels Hospitality 81

STAAH

NOVEMBER 28, 2023

1) Increased adoption of technology One of the most significant shift in hotel practices has been the accelerated access and adoption of technology. Guest experience in the hotel can also be personalised with the right technology partners. The pool of environmentally conscious travellers is on the rise.

Revenue 104

Revenue Revenue Management Cancellation Hotels 104

SiteMinder

MAY 26, 2025

What are hotel laws? Hotel laws are the rules and regulations that hotel operators and staff must follow to ensure legal compliance, protect guests’ rights and maintain safety and service standards. Table of contents Why are hotel laws and regulations important to follow?

Hotels 52

Hotels Services Business Cancellation 52

STAAH

FEBRUARY 6, 2024

What is a hotel overbooking strategy? The hotel overbooking strategy is a revenue management technique that hotels use to maximise occupancy and revenue. By deploying this strategy a hotel is insuring itself against possible cancellations by having secured guests who can fill cancelled bookings.

Overbooking 104

Overbooking Cancellation Upsell Revenue 104

Inn Quest

OCTOBER 17, 2023

This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms. Hotel Overbooking: Concerning or Not? Hotel overbookings are concerning but not uncommon in the industry.

Overbooking 88

Overbooking Cancellation Forecasting Occupancy 88

STAAH

DECEMBER 12, 2023

Here are 8 smart pricing strategies for hotels to boost revenue and drive more bookings during the holiday season The holiday season marks a period of increased travel, festive cheer, and heightened demand in the hospitality industry. Let’s explore some tips to maximize your hotel’s profitability during this festive period.

Target Marketing 104

Target Marketing Cancellation Revenue Forecasting 104

gcommerce

APRIL 2, 2025

Google Hotel Ads sunsets Commission-Based Bidding, now what? As of February 20, 2025, Google has officially sunset its commission-based bidding strategy for Google Hotel Ads. This bid strategy, which only charged hotels for actualized stays produced by its hotel ads campaigns, became immensely popular during the COVID-19 pandemic.

Digital Marketing 59

Digital Marketing Marketing Market Hotels 59

Hotelogix

OCTOBER 7, 2024

Saudi Arabia's decision to eliminate hotel licensing fees demonstrates its commitment to boosting tourism and reducing operational costs for hospitality providers. This bold move will significantly impact the hotel industry, particularly in key cities such as Riyadh and Jeddah.

Cancellation 52

Cancellation Tourism Hotels Operations 52

Hotel News Resource

OCTOBER 30, 2024

Revenue management has become increasingly complex, involving a web of segments, room types, distribution channels, discounting strategies, promotions, and cancellation policies.

Revenue 74

Revenue Cancellation Revenue Management Marketing 74

Hotel Speak

MAY 14, 2025

To navigate these complexities, hotels are increasingly turning to data analytics. By utilizing the power of data, hotels can anticipate demand surges, optimize maintenance operations and enhance the guest experience. Also Read: Is Your Hotel Ready for the Peak Season? Customized Offers : Align promotions with past behaviors.

Management 51

Management Forecasting Occupancy Services 51

STAAH

JUNE 7, 2023

Find out more here Cancel Booking feature (enhancement) When cancelling bookings via STAAH MAX extranet, it will now display booking cancellation policy. So the property can see the policy before cancelling. New OTA Integration Online platform offering Hourly Hotels, Homestays, Service Apartments along with F&B.

Cancellation 98

Cancellation OTA Marketing Market 98

STAAH

AUGUST 8, 2023

This includes your cancellation and booking policies, attractive images, social proof (online reviews) and bold call-to-actions to your booking engine 3) Ensure Your Website is Mobile Friendly Today the majority of travellers book hotels on the go, using their mobile phones. Hence having a mobile-responsive website is a must.

Cancellation 98

Cancellation Shopping Hotels Branding 98

Hotel Business

JANUARY 27, 2025

Leisure travel is one of lifes most fulfilling experiences and economy notwithstanding, consumers have told us that they really want to pursue and cherish these types of adventures, said Pete DiMaio, COO, TravelBoom Hotel Marketing. while 72% cited generous cancellation policies as critical to reducing booking uncertainty.

Travel 65

Travel Consumer Cancellation Hotel Marketing 65

SiteMinder

DECEMBER 1, 2024

What is a hotel invoice? A hotel invoice is a document that is issued by hotels to guests, which provides a detailed record of charges incurred during their stay. What is the difference between a hotel invoice and a receipt? Hotel invoices and hotel receipts are slightly different documents.

Hotels 52

Hotels Revenue Accommodation Management 52

Cloudbeds

MAY 26, 2025

The average hotel manages hundreds of revenue and cost items. In this article, we explore the USALI standards, their most recent update, and how your hotel technology can help streamline compliance and reporting. The Uniform System of Accounts for the Lodging Industry (USALI) is a standardized accounting system for hotels.

Hotels 52

Hotels Revenue Operations Management 52

Hotel Business

FEBRUARY 22, 2023

SiteMinder’s new Hotel Booking Trends report, a hotel commerce data analysis of more than 36,000 hotels and 450+ connected booking integrations, has revealed travelers booked their trips on average eight days earlier, and canceled their bookings 17% less year-on-year in 2022, despite a 24% increase in the average daily hotel room rate.

Travel 102

Travel Average Length of Stay Average Daily Rate Cancellation 102