eHotelier

JUNE 8, 2025

Markus Tauss will take over the management of the Lake Maggiore property on 1 June 2025 from Simon Spiller, who has passionately managed the Hotel Eden Roc for the past five and a half years, but left at his own request at the end of February 2025. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

General Manager 52

General Manager Management Hotels Events 52

Hotel Management

JANUARY 29, 2024

The deal builds on Choice Hotels’ Melbourne portfolio with the addition of five properties across key business hubs, totalling 271 apartment-style rooms. Choice Hotels International’s Senior Vice President and General Manager of International, Ricardo Losada Revol, said the Asia-Pac business is in a strong position for continued growth.

Accommodation 297

Accommodation General Manager Revenue Management Business 297

Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. Nicole Burg Three appointments to the Business Development team include the appointment of seasoned hospitality professional Mely Liu as Group Business Development Manager.

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General Manager Sales Resorts Management 272

Hotel Management

MAY 7, 2024

APAC Revenue Management Summit 2024 – “RISE UP” May 27 and 28 Join us at the APAC Revenue Management Summit 2024 – “Rise UP” on May 27 and 28. Ready to take your revenue management to the next level? Secure your spot at the APAC Revenue Management Summit now! Was industry ready?

Revenue 130

Revenue Business Revenue Management General Manager 130

Hotel Management

NOVEMBER 21, 2024

Clare, congratulations on 10 years in business. I’ve been a General Manager and later became a major shareholder in a resort in Nelson. After selling my stake in that business, I identified an opportunity to support independent hotels and lodges. I’ve had a long and rewarding career in the hotel and hospitality industry.

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Operations Management Hotels Branding 130

SiteMinder

APRIL 25, 2024

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. The gap, observed and experienced by many, suggests that the industry has far from realised the full potential that the practice holds for today’s accommodation businesses.

Revenue Management 111

Revenue Management Revenue Management Hotels 111

Demand Calendar

SEPTEMBER 16, 2024

Here is a story that gives an authentic look into the life of a revenue manager. They juggle many systems and handle intense pressure from asset managers every day. Their bosses may not always notice their hard work, but it makes a difference in every part of the business and every dollar earned.

Revenue Management 96

Revenue Management Revenue Management Business 96

Hotel Management

AUGUST 7, 2023

Asia Pacific remains a strategic market for the company, representing tremendous growth potential and exciting opportunities for the business,” said Marriott International. John Toomey has been appointed Chief Sales and Marketing Officer, Asia Pacific (excluding China) after 27 years with the business.

General Manager 237

General Manager Digital Marketing Management Marketing 237

Hotel Business

NOVEMBER 19, 2024

In their respective new roles, Chambers will work with the team to build and drive cross-functional strategies to better serve hotel general managers, their teams and hotel owners, and Rosa will spearhead the operational performance of a portfolio of full-service and select-brand hotels while fostering relationships with owners.

General Manager 111

General Manager Market Share Revenue Sales 111

SiteMinder

JUNE 6, 2024

A quick search on the internet yields a wide range of definitions for ‘revenue management’. Some of these take a theoretical, almost academic approach and, in several instances, there are iterations of revenue management’s classic definition: ‘selling the right room, to the right guest, at the right time, for the right price’.

Revenue Management 98

Revenue Management Revenue Management Accommodation 98

Demand Calendar

NOVEMBER 11, 2024

Many hotels still rely on specialized, single-user systems managed by individual departments or team members. For instance, the revenue manager might use a dedicated revenue management system that only they can access, while the sales team uses a separate customer relationship management tool.

Revenue Management 98

Revenue Management Revenue Management Hotels 98

Demand Calendar

SEPTEMBER 18, 2024

In this post, I explore how the General Manager, the Revenue Manager, and the often-overlooked Guest Experience Manager collectively steer a hotel toward profitability, customer satisfaction, and sustainable growth.

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General Manager Business Revenue Management Revenue 98

Hotel Management

APRIL 18, 2024

Teigan Slater is Director of Sales and Distribution; Macey Button is a new Account Director; Sherena Mulgrave has been appointed Wedding and Social Sales Manager; Jess Hall and Ken Price take up Sales Manager roles. We’re proud to welcome this new wave of talent to W Melbourne.

General Manager 246

General Manager Sales Real Estate Hotels 246

Hotel Management

MAY 2, 2023

APAC Revenue Management Summit 2023 – “Unstoppable” May 23 and 24 Are you looking to take your revenue management skills to new heights? Look no further than the APAC Revenue Management Summit , the must-attend conference for hospitality and tourism operators.

Revenue 130

Revenue Revenue Management General Manager Forecasting 130

Hotel Management

APRIL 10, 2025

Delegates can expect power sessions on revenue management, the intelligent guest journey,on-property technology andOTAs, as well as a Q&A with Agilysys, Sales Engineer, Asia Pacific, Chris Ormiston, on boosting profitability and guest satisfaction. A topic many hoteliers will be interested in is the OTA and Distribution Outlook.

Revenue Management 147

Revenue Management Revenue Sales General Manager 147

Demand Calendar

JULY 7, 2025

The root cause of the risk of losing your revenue manager is the crushing workload and immense stress they face daily. This is where a modern Hotel Business Intelligence (BI) tool doesn't just help—it gets your most valuable asset back on track.

Revenue Management 52

Revenue Management Forecasting Revenue Management 52

Hotel Management

SEPTEMBER 17, 2024

South Australian accommodation management business M&G Hotel Group has bolstered its nine-year partnership with Choice Hotels Asia-Pac, with the addition of two new properties, Econo Lodge Port Augusta and Econo Lodge Dockside Glenelg. It is very clear to me that M&G and Choice share the same values.

General Manager 130

General Manager Revenue Management Hotels Consumer 130

Demand Calendar

MARCH 23, 2023

So let's look at how a hotel decision-maker can change from looking into the rear-view mirror to looking forward when driving the business. Monthly historical reporting can help analyze current situations, but they seldom reveal the information necessary to make relevant decisions about the future.

Revenue Management 98

Revenue Management Revenue Management Business 98

Hotel Management

DECEMBER 19, 2024

Holiday Inn Sydney Airport recently rebranded to a Crowne Plaza under Trilogy management Tony Ryan: I was working in London prior to Covid selling branded management companies and was then approached by some third-party management companies looking to expand into Europe and the UK. We’re not. Were on the right track.

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Closing Hotels Operations Branding 130

SiteMinder

AUGUST 1, 2024

What is a hotel business plan? A hotel business plan is a comprehensive document that outlines your hotel’s goals, strategies, and financial projections. It’s a vital tool for any hotel owner or operator, whether you’re starting a new hotel, expanding an existing business, or improving your current operations.

Business 95

Business Revenue Hotels Occupancy 95

Hotel Management

NOVEMBER 28, 2023

As a global business, with a strong focus on building leadership capability, it is important that we continue to develop our people through experience, exposure and education,” said TFE Hotels’ Chief People Officer, Michelle Bevan. Jason Stobbs Since the move, she has supported various Adian hotel properties in Munich, Berlin, and Dusseldorf.

General Manager 173

General Manager Hotels Revenue Management Management 173

Hotel Management

JANUARY 8, 2024

Exclusive: Marriott appoints luxury leader to new dual role Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne.

General Manager 147

General Manager Sales Revenue Management 147

Demand Calendar

FEBRUARY 26, 2025

Revenue management is no longer just about setting the "right" price for a room. This blog post examines the three critical components of a successful revenue management framework and provides practical advice for hoteliers who want to elevate profitability.

Revenue Management 59

Revenue Management Revenue Management Hotels 59

Hotel Management

SEPTEMBER 3, 2024

Whether you’re an expanding multi-hotel business, or a single-hotel operator focused on elevating your business, having a toolbox of resources is essential. Being part of Choice Hotels is a deliberate business decision. “It It’s not just the business Choice Hotels delivers. But it goes beyond that.

Hotels 130

Hotels Consumer General Manager Branding 130

Hotel Business

MARCH 17, 2025

Hotel management and development company First Hospitality has promoted Jenna Fishel to chief commercial officer (CCO). In this elevated role, she will lead the companys overall commercial strategy, ensuring a seamless integration of revenue management, sales and marketing efforts. She has been with First Hospitality since 2004.

Hospitality 59

Hospitality Revenue Management General Manager Revenue 59

eHotelier

JULY 9, 2025

After an early focus on legal studies, she complemented her education with advanced studies in Food & Beverage and Hospitality Management at LUISS University and Cornell University—two institutions at the forefront of business and hospitality education. Copyright © eHotelier 2025 Menu

Operations 52

Operations Real Estate Upsell General Manager 52

Hotel Management

JUNE 29, 2023

Pro-invest adds broad range of industry talent to revenue team Donna Rodios Pro-invest Hotels has made three key appointments to its revenue team, with the addition of Donna Rodios as Head of Revenue, Kelly Brady as Portfolio Revenue Director, and Kate Heather as Portfolio Revenue Manager.

Revenue 130

Revenue General Manager Revenue Management Tourism 130

Demand Calendar

APRIL 21, 2025

This brings us to a fundamental question that keeps revenue managers and general managers awake at night: Does charging more inevitably lead to harsher guest reviews? Is there a 'tipping point' a rate threshold beyond which guest satisfaction predictably dips, and positive reviews become harder to earn?

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Average Daily Rate General Manager Revenue Management Revenue 80

Hotel Business

JANUARY 28, 2025

By empowering general managers, focusing on performance management and leveraging our scale, we ensure operational excellence and drive sustainable growth for our stakeholders. At Aimbridge, our focus on our owners as our primary customers defines our approach to hospitality, said Craig S. Smith, CEO, Aimbridge Hospitality.

Scale 59

Scale General Manager Revenue Management Sales 59

eHotelier

JULY 2, 2025

Offering over 1,000 square metres of flexible event space, including a fully equipped boardroom, breakout rooms, and a grand ballroom accommodating up to 340 guests, Eden Bleu is expertly designed to meet the needs of international and regional business travellers alike. Receive daily leadership insights and stay ahead of the competition.

Travel 52

Travel Events Hotels Tourism 52

Hotel Business

MARCH 8, 2023

Melissa Arana has been named VP, revenue strategy, and Denise Hanas has been named corporate director, marketing strategy. Melissa and Denise’s new roles are integral in our overall Revenue Excellence commercial strategy,” said Cory Chambers, chief commercial officer/SVP, business intelligence, HVMG.

Marketing Strategy 105

Marketing Strategy Revenue General Manager Revenue Management 105

Hotel Business

JUNE 8, 2023

Hospitality Ventures Management Group (HVMG) has appointed Bryan Gatzemeyer as VP, business intelligence. Bryan’s experience developing and deploying prescriptive analytics makes him an excellent leader to spearhead this vital component of our business.” He will report to Cory Chambers, chief commercial officer.

Business 52

Business General Manager Forecasting Revenue Management 52

eHotelier

JUNE 10, 2025

This new hotel embodies Dusit’s commitment to gracious hospitality rooted in Thai values, while embracing the cultural richness and natural beauty of Sichuan,” said Mr Luke Lu, General Manager, Dusit Hotel AG Park, Chengdu. Receive daily leadership insights and stay ahead of the competition.

Revenue Management 52

Revenue Management Revenue Dining General Manager 52

Hotel Business

JULY 11, 2023

Boise, ID-based management company Resolute Road Hospitality has expanded its leadership team with the additions of Sergio Cardenas as corporate director of sales and revenue management and Amanda Schaus as chief legal officer. He previously served as VP, business development at Sydcam Hospitality Group.

General Manager 75

General Manager Real Estate Revenue Management Market Share 75

SiteMinder

MARCH 17, 2025

Theyre responsible for key areas such as staff management, guest satisfaction, and financial performance, all while aligning the hotels activities with broader business goals. The title can varysome properties use terms like hotel manager, lodging manager, or director of hospitalitybut the core responsibilities remain the same.

Hotels 52

Hotels Revenue Management Revenue Operations 52

Demand Calendar

OCTOBER 14, 2024

In this post, I aim to guide hoteliers through the practical uses of AI in their businesses and highlight the positive impacts these AI outcomes can have on profitability. From optimizing revenue management to enhancing guest satisfaction and operational efficiency, AI can be a powerful tool for driving growth.

Revenue Management 97

Revenue Management Revenue Operations Hotels 97

Demand Calendar

DECEMBER 23, 2024

Today, these three forces Revenue Management , Distribution Channel Shifts , and Asset-Light Business Models remain the driving force behind hotel profitability. Below is an overview of why they matter, followed by specific recommendations for ensuring you maximize the profit potential as we head into 2025.

Real Estate 98

Real Estate Revenue Management Revenue Hotels 98