This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Accor Pacific Chief Operating Officer, Adrian Williams, believes more hospitality businesses should be welcoming this largely untapped talent pool. The post Accor calls on fellow hospitality businesses to welcome refugee and migrant workers appeared first on Hotel Management.
RevenYou , led by CEO and Founder Tamie Matthews , has a knack for turning around the fortunes of hotel businesses, even under the most dire circumstances. Let’s look at some key stories that show why it’s so important for modern hoteliers to seek the right partners and to implement the best technology if they want to achieve business growth.
It’s a business strategy. This is a contributed piece to Hotel Business , authored by an industry professional. The post Fads vs. trends: Why good design is good business appeared first on hotelbusiness.com. And one thing I’ve learned? Design isn’t just about what’s “in style” or what photographs well.
The latest move expands the company’s presence in the New Zealand market across two key business hubs. Urban Rest Wellington is intended to set a new benchmark for business accommodation in the city, with a focus on premium design and a digitally-enabled experience.
The fight to find new customers and retain existing ones is the biggest business challenge for many companies. In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses.
Australia’s hotel sector is set to see a boom in business thanks to new international flight routes, with CBRE anticipating demand for up to 1.9 million room nights annually by the end of 2026. by the end of next year.
The new program brings together the company’s comprehensive suite of business travel services under one unified program , offering personalized partnerships, competitive rates and streamlined booking solutions. “ Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
What is sustainable business travel? Sustainable business travel is a hotel’s way of meeting corporate guests’ needs while actively cutting carbon emissions, preserving local resources, and supporting the communities that host those travellers. Global business-travel spending was forecast to reach US $1.48
A premier division of Panchshil Realty, Ventive Hospitality stands at the forefront as a visionary owner, developer and asset manager of luxury and business hotels and resorts. Additionally, it will mark the third JW Marriott and second Moxy to open as part of a dual-branded property in Mumbai.
Businesses are tasked with beating pre-pandemic numbers, making marketing more essential than ever before. This is your chance to create unprecedented brand awareness, bring in the best leads sales has ever seen, and play an instrumental role in generating new and existing business revenue.
By offering what customers want at the right time, travel businesses can build out strong personas and genuinely loyal customers. This is a contributed piece to Hotel Business , authored by an industry professional. So, how do you cut through all the noise and encourage customers to stay loyal to your brand?
The excellent trading performance as well as the ability to purchase the hotel with or without the existing business broadened the appeal of the offering and led to the intense bidding.”
Hospitality.today⢠Topics Subscribe Topics ⺠Travel ⺠Business Travel Global business travel buyers retreat from U.S. Hotels brace for revenue declines as business meetings are canceled, moved Abroad, or taken online Jul 18, 2025 Growing concerns over recent U.S. Pullback from U.S. due to political and policy concerns.
A unified customer profile allows hospitality businesses to understand who their guests really are, not just as a reservation number, but as a person with a history, preferences, and patterns. However, the real opportunity lies in AIâs ability to help businesses adapt in real time to evolving guest behaviors and expectations.
Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust. Enter conversational marketing — the new paradigm to tackling your business deals and converting prospects in minutes. Conversations have always been at the heart of our most authentic relationships.
1 Technology Trend for 2025: What Does It Mean for Hospitality Businesses? Agents are the core of their business, so it makes sense that âagentic AIâ is poised to revolutionize the industry.
yet many hoteliers continue to rely on historical assumptions, internal data or limited industry benchmarks that may no longer reflect current market realities,” Josiah Mackenzie, head of marketing, Actabl, told Hotel Business.
Wrapping Up As we move further into 2025, hotels that thoughtfully embrace AI, not just as a tech trend, but as a core business tool, will be best positioned to thrive. Companies like Canary Technologies and NetSuite offer specific tools designed to bring AI benefits to both guest-facing and back-end systems.
Sustainability through Efficiency In the session Sustainability: Saving through Efficiency , Green Key Global’s Anick Levesque reminded the audience that “sustainability is no longer a nice-to-have — it’s a business imperative.” Ben Cadwell of Fairmont Hotels emphasized adjusting the business model. “AI, Kevin Lisso of EnteSavings Inc.
That means placing the right people in the right roles can be the difference between your business growing or stagnating — and the competition is getting fierce. According to Harvard Business Review, the COVID-19 pandemic exacerbated seismic shifts that were already rocking the talent market.
billion “We continued to demonstrate the power of our resilient business model as we delivered strong bottom line results in the quarter, even with modestly negative top line performance given holiday and calendar shifts, reduced government spending, softer international inbound business and broader economic uncertainty,” said Christopher J.
On Thursday June 26, local representatives from a broad spectrum of hotel businesses including owner groups, developers, operators, tourism and investment associations will share their expertise and business outlook with delegates.
Hotel Business has compiled a roundup of some of them. LG debuts Pro:Centric+ LG Electronics has introduced Pro:Centric+, the next generation of its Pro:Centric hotel TV platform that turns in-room displays into powerful business tools. At HITEC 2025 in Indianapolis, new products were showcased and new partnerships were formed.
About HotelData.com HotelData.com is a free data resource hub created by Actabl to provide hotel owners, operators, and investors with trusted benchmarks and insights to inform smarter business decisions.
Whether you need to improve lead response times, boost adoption of core tools, improve lead qualification, or target and automate your GTM motions, you’ll find examples of how revenue teams are solving some of the toughest problems in modern business.
A hospitality experience is a service encounter that guests have with a hospitality business like a hotel. The aim of that business is to make the guest feel welcomed, cared for and valued during their stay. As such, it can have a huge effect on the ongoing success of your hotel business. What does hospitality experience mean?
This is a contributed piece to Hotel Business , authored by an industry professional. The challenge now is to build systems and strategies that don’t just predict the future—but shape it. Dr. Ravi Mehrotra is president/founder/chief scientist at IDeaS Revenue Solutions. The thoughts expressed are the perspective of the bylined individual.
For customers : Reviews on platforms like Google Business Profile (GMB), TripAdvisor, or others provide consumers with valuable insights into what they can expect from a hotel. While some platforms prioritize these metrics more than others, all incorporate reviews into their ranking algorithms.
Your hotel’s reputation isn’t just part of your business — it’s the foundation of your success. Get My Free Audit 5 Benefits of Hotel Online Reputation Management Engaging in the practice of managing your hotel’s online reputation is absolutely essential for success in the hotel business. Let’s examine five of these key advantages.
But leaders say mainstream AI tools still fall short on accuracy and business impact. We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week.
Business travelers bring their own set of priorities, favoring access to a business center (20%), flexible room rental options such as early check-in or short-stay bookings (19%), and loyalty programs (13%). For hotels and travel providers, understanding these factors is essential to presenting the right offer at the right time.
Channel manager and PMS integration crucial for seasonal hotels When Snö Hotels designed its business model in 2017, the team identified the unique challenges they would face as a chain specialised in mountain destinations. It was a perfect weekend from both operational and revenue perspectives.”
Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out “ At Salto, we believe access to technology should be so convenient that guests actually enjoy using it,” said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. “
” Look for more on Duetto in the forthcoming July issue of Hotel Business. This initiative is a practical solution, built not just through collaboration with Duetto, but also thanks to valuable input from industry leaders like Victoria Fisher at Penta Hotels , who helped shape it into a truly useful integration for hoteliers.”
Today, the discipline is increasingly interwoven with other vital go-to-market motions — including sales and customer support — and is responsible for all business elements associated with marketing, including the tech stack. As marketing becomes more tech-driven, the role of marketing operations (MOps) is getting more complex.
A recent study by McKinsey found that as many as 78 percent of respondents say their organizations use AI in at least one business function, a 6-percentage-point increase from 2024. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Today, creating Instagram-worthy settings isn’t just nice to look at—it’s necessary for your hospitality business. Developing your deck as an event venue boosts immediate revenue and solidifies your property’s reputation as the go-to destination for special occasions, building long-term loyalty and repeat business.
Generic positioning is no longer effective: Hotels that clearly target specific guest types (eco, luxury, family, business) align better with algorithmic preferences than broadly marketed properties. What hotels should do now Audit and update your Google presence (Search, Maps, Business Profile) to ensure data is complete and accurate.
The 2025 Hotel Industry Outlook originally ran as a supplement to the July 2025 issue of Hotel Business. Executives from CBRE, Kalibri and more forecast how hotels will perform for the rest of year, while owners and operators provide their thoughts on how each chain scale will do.
Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations. This frees up valuable time for sellers to focus more on building relationships and closing deals.
We also returned nearly $110 million to shareholders this quarter—continuing to demonstrate the value-creating power of our highly cash-generative, resilient asset-light business model. Amid a softer domestic RevPAR environment, we grew comparable adjusted EBITDA by 5% and comparable adjusted EPS by 11%.
An overwhelming majority (95%) of travelers say personalized offers or recommendations based on their interests would make them more likely to book a stay at an independent hotel, according to TakeUp ‘s “ The Voice of the Boutique Travel Guest 2025 ” report.
We are connecting the fragmented travel space so companies in the sector can add new value to their customers, selling products and services beyond their core business to enhance traveler and guest journeys and drive more revenue. Nearly a fifth (17%) of business travelers from the U.S. That’s the traveler dream.
The Wandering Worker From digital nomads who work remotely and travel alone for extended periods, to corporate travellers who bring a partner or children along on a business trip for a ‘workation’ , many travellers don’t balance work and life, but blend it.
It's a simple, frustrating truth that you can't predict everything when it comes to recruiting for businesses. At some point in your role as a recruiter - perhaps more frequently than not - you'll need to fill a position quickly and you'll look for active recruitment strategies to do it.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content