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Strategic Hiring: The ROI of Hospitality Recruitment Partnerships

Horizon Hospitality

While some may view partnering with an external recruiter as an added expense, the return on investment (ROI) tells a very different story. A good recruitment partner takes the time to deeply understand your culture, service standards, and expectations. Ready to See the ROI Firsthand? Enter: the hospitality recruitment agency.

ROI
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How AI Connects Customer Data to Deliver Personalized, Cross-Channel Service in Hospitality

Hospitality Tech

Dev Nag, CEO/Founder, QueryPal 7/16/2025 In hospitality, it’s no secret that service isn’t just about solving a problem; it’s about ensuring there is no problem by knowing the guests well enough to solve it before they even ask. If they’re told one thing by the booking agent and another by the concierge, the brand feels disjointed.

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5 OTA Mistakes That Could Be Hurting Your Hotel Revenue (and How to Fix Them)

STAAH

It’s one of the highest-ROI investments a hotel can make. Why it’s a problem: Slow response times signal poor service and can push your listing lower in OTA search results. STAAH’s ReviewMinder AI is free of charge for all subscribers to the service. How to fix it: Hire a professional photographer.

OTA
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Dellisart LLC expands portfolio with six new full-service management contracts

eHotelier

As an approved management company for Hilton, Marriott, and Wyndham, we offer the brand expertise and operational depth that owners trust to elevate performance across a wide range of property types.” Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

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Building Trust Through Data-Driven Social Media Marketing

Social Hospitality

If you arent marketing your business on social media, youre missing out on a huge opportunity to build your brands success. However, data insights can actually help you create authentic and engaging social media marketing strategies that build customer trust and enhance brand reputation. Storytelling is a powerful tool here.

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Beyond Vanity Metrics: How Hoteliers Can Measure Social Media Impact

BCV

Social media has become a powerful tool for hotels to engage with guests, showcase their brand, and drive bookings. Booking conversions help determine ROI It indicates how often does the content / messaging compel your target customer book your hotel room, or take another action such as signing up for newsletter or a loyalty program.

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HITEC 2025: Hotel Internet Services Rebrands at Touchstone 1

Hospitality Tech

“The name ‘Hotel Internet Services’ has been a successful brand, but no longer captures who we’ve become or where we’re going,” said Gary Patrick, CEO of Touchstone1. Brands Yum! Brands, Inc. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year. Turner has served as Yum!