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Under an agreement with property developers JQZ, a 279-room new build premium hotel will be introduced as part of a large-scale mixed-use development on Church Street in the CBD. Marriott International is tapping into strong demand in Western Sydney with the signing of its first Marriott Hotel in Parramatta.
Skift Take: Sure, Marriott had the scale, but it lacked a midscale brand in India until now. With Fern and the launch of Series, its finally filling the gap and going all-in on Indias fastest-growing hotel segment. Read the Complete Story On Skift
Thailand-based company ONYX Hospitality has an extensive history in hotel management and development going back more than half a century and its four key brands, Amari, Shama, OZO and Oriental Residence are growing at a steady pace. Sunny Kim, ONYX Hospitality Can you tell us a little about ONYX Hospitality?
The 32-room Peppers hotel will operate under a dual-branded accommodation offering with the adjoining 60-room Mantra Gladstone, located at the home of the sports club. The expanded accommodation offering can now welcome over 150 guests, and has the facilities to host small to large-scale meetings, expos and weddings.
Artificial Intelligence (AI) is no longer a futuristic concept in the hospitality industry. For hospitality leaders who want to stay competitive, understanding and leveraging AI tools is no longer optional; it’s essential. This post was originally written by Debbie Miller for Cayuga Hospitality Consultants.
Choice Hotels International has secured a long-term distribution and master franchise agreement with a key player in Chinas hospitality scene, SSAW Hotels and Resorts, which sets the foundation for a major expansion in China. SSAW intends to develop 100 new hotels in China under these two brands within five years.
The full-scale renovation includes plans for redesigned guest rooms and function spaces, innovative dining experiences, and the development of a new grand ballroom to host 880 guests with a large dance floor. Navarra said the partnership with La Vie Hotels and Resorts represents a defining moment in the evolution of the Visy Dior brand.
Dev Nag, CEO/Founder, QueryPal 7/16/2025 In hospitality, itâs no secret that service isnât just about solving a problem; itâs about ensuring there is no problem by knowing the guests well enough to solve it before they even ask. If theyâre told one thing by the booking agent and another by the concierge, the brand feels disjointed.
The way I was made to feel when I was at the hotel – acknowledged, welcomed and truly understood as an individual, reinforced all of the things I love about the brand, and that is what I want to emulate in the authentic hospitality we will deliver at 25hours Hotel The Olympia, Colahan said.
This is a rare opportunity to secure immediate scale in a single capital city across three distinct hotel offerings,” said Savills Australia and New Zealand National Director – Hotels, Nick Lower. Each asset is underpinned by strong income performance, institutional-grade operations, and long-term value upside.
Breaking into the Indian hospitality tech market isnt easy. million available rooms across an incredibly diverse hospitality spectrum, from budget stays to luxury resorts. million available rooms across an incredibly diverse hospitality spectrum, from budget stays to luxury resorts. India is home to roughly 2.5
In stark findings from Great Britain’s largest group of independently run hotels, BWH Hotels, that represent over 200 hotels including Best Western branded properties, more than a third (36 per cent) of hoteliers expect their costs to rise by more than 100,000.
Types of Brand Storytelling for Hotels Storytelling Tips Common Mistakes to Avoid in Hotel Brand Storytelling Case Studies Discover the strategies that transform simple bookings into emotional connections, turning visitors into lifelong advocates of your brand. Your brand story doesn’t stop once a guest books a room.
India’s The Citi Residenci Hotels boosts bookings, efficiency and guest experience with STAAH’s smart hospitality solutions. With a growing footprint across West Bengal, The Citi Residenci Hotels has emerged as a leading name in regional hospitality, offering modern comforts, efficient service and local charm across its properties.
How Will Digital Marketing Evolve in the Hospitality Industry? Digital marketing in the hospitality business is becoming more guest-focused than ever. These systems enable hotels to deliver personalized experiences at scale, ensuring every guest feels seen and valued without requiring additional work from employees.
Full-scale construction has commenced on the development of Radisson Blu Mirage Resort Fiji, scheduled to open in 2026, with the project now funded by both the Fiji National Provident Fund (FNPF) and BSP Financial Group (Fiji) Pte Limited (BSP). The app became the 5th most downloaded hospitality app in 2025.
LOS ANGELES, CaliforniaAimbridge Hospitality detailed a year of transformation, which saw the company reinforcing its commitment to owner partners with solutions and sustainable portfolio expansion throughout North America, EMEA, and LATAM. Smith, CEO, Aimbridge Hospitality. Smith, CEO, Aimbridge Hospitality.
Scott Boyes: In the post-Covid hospitality world, there was a groundswell of sentiment that was pushing everyone towards significant industry evolution. Often the discussion centres around the brand, what it offers, and the investment required, but it is lacking that investor return piece.
This is one of the largest deals of its kind in the Asia Pacific region, underscoring Amadeus’ role in meeting growing demand for fully integrated hospitality technology. Paul Wilson, Vice President of Asia Pacific, Hospitality, Amadeus adds, “We’re excited to work with B2 Hotels, one of Thailand’s fastest-growing hotel brands.
An AI-powered procure-to-pay platform designed for the hospitality industrydesigned with help from a former hotelierhas just received funding that it says will help it continue to make the process easier for hoteliers. Purchasing is one of the most difficult challenges facing hoteliers.
The hospitality industry, long known for its on-site, fast-paced work environment, has undergone a quiet but profound transformation in recent years. Faced with shifting workforce expectations, increased competition for talent, and rapid digitalization, many hospitality employers have begun embracing hybrid roles and flexible work cultures.
New tone options, bulk replies, and smarter workflows aim to help hotel teams boost consistency, save time, and respond to online reviews in a brand-aligned voice.
“We’re at an important inflection point in the travel marketplace where several years of record-high hotel demand and the pace of room rate increases is starting to slow,” said Andrea Stokes, hospitality practice lead, J.D. When problems occur during the stay, however, guest satisfaction falls 217 points to 460 from 677. The post J.D.
supercharges direct bookings and guest engagement with generative AI Images by Sabre Sabre Hospitality today announced the latest advancements in SynXis Concierge.AI that expands AI capabilities into SynXis Booking Engine. Hotels can configure the solution at the chain, brand, or property level for brand consistency and control. “A
Flexible and scalable, our growing roster of mutual clients includes Mandarin Oriental and Four Seasons, with hotels typically experiencing a 20% to 40% boost in F&B revenue following deployment.â This partnership marks a significant advancement in the evolution of luxury hospitality across the globe.
The hospitality industry is evolving rapidly, and guest expectations are rising just as fast. This is where AI agents in the hospitality industry come into play. What are AI Agents in the Hospitality Industry? In hospitality, 55% of guest chats are not sales-related —they’re general questions like “Do you have parking?”
By Dr. Lindsey Zuloaga Summer is peak season for many hospitality businesses and hiring seasonal workers to meet that demand is critical. Today, hiring tools can help hospitality businesses move faster and hire better, even when applicant volume is at its highest. But thanks to the rise of AI, that story is changing.
Julian Jacquez, President & COO, BCN Telecom 6/9/2025 The hospitality industry is entering a new era where artificial intelligence (AI), automation, and connected experiences are shaping every facet of guest interaction. With market forecasts pointing to AI in hospitality exceeding $1.4 We need an unbreakable internet.
The firm recently acted as a representative of Springboard Hospitality in its merger with Hotel Equities and completed a strategic growth plan for Brightwild, a branded vacation rental company based in Key West, Florida.
Vision Hospitality Group is planning to have an active 2025 as it expects to open five new hotels, break ground on four hotels and complete renovations on four others. 2024 was particularly active for Vision, with strong strategic growth across our ownership and development divisions, said Mitch Patel, founder/CEO, Vsion Hospitality Group.
Independent operators have long lacked access to the kind of loyalty infrastructure and technology that branded hotels receive when they join a major flag. Brand loyalty is fading, especially among 18â34-year-olds, and younger buyers place less importance on legacy brand reputation, prioritizing peer reviews and visual content instead.
It reminds us that inclusion, equity and representation must be embedded in everyday decisions that shape our industries, especially hospitality. By embedding inclusion into procurement strategies, these companies are advancing equity, strengthening their competitive edge and future-proofing their brands for a more value-driven market.
Hospitality IT leaders should treat digital check-in and personalized guest flows as core infrastructure, not fringe innovation. Hospitality technology roadmaps should factor in commerce capabilities at check-inâmaking it easy to present targeted offers based on guest profiles and booking context.
Pioneering a new wave of design-driven hospitality, offering unpretentious service, and infusing a playful yet sophisticated vibe, the resort quickly became a leader in the regions luxury scene. Guests can also explore the vibrant marine life of the Maldives with a variety of exciting water experiences.
A CDP is the tool that makes all this dynamic possible and eliminates headaches for hospitality teams. Step 4: Prioritise features based on hospitality needs Not all CDPs are created with hotels in mind, and this can make a significant difference when selecting the right platform. Check out the full list here.
âHospitality is built on human connectionâbut the tools weâve given teams have too often gotten in the way,â said Karie Kelly, CPTO at Unifocus. Optional Add-On: UAT Environment â For enterprise-scale testing and validation. VSR will debut the new VAIA at the HITEC hospitality technology show in Indianapolis â Booth 3214.
Jul 4, 2025 ⢠HospitalityBrand USA hit with major funding cut in new budget bill - Tourism agency forced to scale back as federal matching funds drop from $100M to $20M despite upcoming global events and recovery needs. weve got you covered.
Davidson Hospitality Group has appointed Jason Reader as COO, where he is responsible for driving operational performance and profitability for the management company’s portfolio. Most recently, he held the role of COO at Remington Hospitality, where he was promoted from SVP, operations to EVP, and eventually COO.
âHospitality is built on human connectionâbut the tools weâve given teams have too often gotten in the way,â said Karie Kelly, CPTO at Unifocus. Optional Add-On: UAT Environment â For enterprise-scale testing and validation. VSR will debut the new VAIA at the HITEC hospitality technology show in Indianapolis â Booth 3214.
The conference programming kicked off with a “Speed Stats” session, where industry experts delivered a data-rich snapshot of current trends impacting hospitality, revealing a nuanced picture of growth, opportunity, and ongoing uncertainty. The session reinforced a complex but optimistic outlook for Canadian hospitality.
Hospitable sends professional, branded messages to prompt deposit payments, issue reminders, and confirm the depositâs release, keeping the guest experience clear and consistent without adding extra work for hosts. This verification is built into the deposit flow, so hosts donât need to chase guests or use separate screening tools.
Meet the lighting experts Liam Petrie-Allbutt , Founder ~ Managing Director, Studio All Group Liam Petrie-Allbutt Liam Petrie-Allbutt is the Founder and Managing Director of Studio All Group, a design-led lighting collective renowned for shaping immersive hospitality experiences across Australia and beyond.
Hospitality.today⢠Topics Subscribe Topics ⺠Hospitality ⺠Sales & Marketing GenAI is rewriting the travel marketing playbook From search disruption to personalized targetingâhow travel marketers can adapt and thrive in the age of AI-powered discovery Jul 16, 2025 GenAI is transforming how travelers plan and book trips.
Tisch Center of Hospitality and its Hospitality Innovation Hub (HI Hub), in collaboration with RateGain Travel Technologies Limited and HEDNA has released of second edition of its industry benchmark report, The State of Distribution 2025. For hotels looking to scale, simplify and stay ahead, success will depend on more than adoption.
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