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IHG and owners ISPT have welcomed the arrival of InterContinental Brisbane with the hotel now officially trading under the luxury brand. The 319-room Elizabeth Street hotel promises new guest programming and service excellence with a two-year transformation project to elevate the luxury experience commencing in 2026.
One Global Capital Chairman and Group CEO, Iwan Sunito, has introduced a new hotel brand to the market, One Global Resorts, with the official rebranding of his Skye Suites Green Square property on Thursday evening. It will be the first of several properties to come under the brand.
Hyatt Hotel Canberra welcomes GeneralManager Hyatt Hotel Canberra – A Park Hyatt Hotel is ushering in a new chapter under the leadership of Shane Jolly as GeneralManager. I am thrilled to join the team at Hyatt Hotel Canberra and take on the role of GeneralManager, Jolly said.
New Zealand hotelier Chris Dickinson has introduced a new luxury accommodation brand to the market with four Auckland properties slated to launch within the first half of 2025. Chopard Bathroom Amenities Distribution-only and cleaning-only models will be delivered through its sister offering, Platinum Services. “By
The Tasman names new GeneralManager The Tasman, a Luxury Collection Hotel, Hobart has appointed Carolyn Smith as GeneralManager. Since 2021, Smith has served as the opening GeneralManager of the Courtyard by Marriott Melbourne Flagstaff Gardens.
She began her career with McKibbon in 2012 as a Front Desk Associate at Hyatt Place Plantation where she quickly advanced to Director of Rooms and later Operations Manager. Prior to joining McKibbon, Amanda spent seven years at Publix Super Markets, where she honed her customer service expertise.
Renowned for repositioning flagship properties and delivering award-winning guest experiences, his appointment marks a strategic milestone in Giza Palace’s global expansion and brand elevation. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
An accomplished hospitality and tourism professional, Forrest brings over 24 years of experience, having held management roles for luxury hotel brands throughout Australia including the Yarra Valley Lodge, Lindenderry at Red Hill, Dunkelds Royal Mail Hotel and three View Hotels in Sydney, Brisbane and Melbourne.
Effective July 7, 2025, Cottome commences the role of Director of Operations – Pacific at La Vie Hotels and Resorts, bringing more than 23 years of senior leadership experience in hospitality operations, service excellence, and team development.
The Visy Dior Hotels International brand is owned by prominent local businessmen, Giovaninno j F Navarra and Tony Merhi, CEO of Merc Capital. Navarra said the partnership with La Vie Hotels and Resorts represents a defining moment in the evolution of the Visy Dior brand.
Concierge Hotel Chef Food and Beverage Associate Human Resources Associate Sales Associate Marketing & Communications Associate Front Office Associate Finance Associate Revenue Management Associate Housekeeper Hotel Engineer Rising Star MAJOR AWARDS – AUSTRALIA AND NEW ZEALAND/SOUTH PACIFIC (Trophy + Certificate Awarded) Fijian GeneralManager (..)
Overlooking the serene lawns and lakes of Lumpini Park, this destination offers a refreshing retreat amidst the bustling energy of the city, transforming guest experiences through intuitive service and unforgettable moments. Here, Thai tradition blends seamlessly with global influence, reflecting Bangkoks dynamic future.
I’ve been a GeneralManager and later became a major shareholder in a resort in Nelson. These smaller establishments often couldn’t attract global brands, but they were owned by passionate and independent investors who needed effective management and distribution solutions. This model offers flexibility for owners.
Leslie most recently served as GeneralManager of Dua Miami, an Autograph Collection hotel, where she successfully transitioned the hotel from the SLS Brand to the Marriott portfolio. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
His tech-first approach to service design has been a cornerstone of our guest experience strategy, helping to set a new standard in premium corporate accommodation. Simon’s promotion reinforces Urban Rest’s focus on promoting from within and investing in people who have contributed to the success of the brand.
Holiday Inn Sydney Airport recently rebranded to a Crowne Plaza under Trilogy management Tony Ryan: I was working in London prior to Covid selling brandedmanagement companies and was then approached by some third-party management companies looking to expand into Europe and the UK.
Marriott International appoints APEC Chief of Lodging Product and Services Marriott International has appointed Cristiano Rinaldi as Chief of Lodging Product and Services Officer for the Asia Pacific excluding China (APEC) region.
Beginning his career in front office operations and revenue management across international brands such as InterContinental, Grand Hyatt, and Rotana, Sumit advanced into senior leadership roles, including Cluster Director of Revenue Management Accor Shared Services.
After his time with these international brands, he returned to Germany to serve as hotel manager at Schloss Elmau Luxury Spa, Retreat & Cultural Hideaway. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Receive daily leadership insights and stay ahead of the competition.
Pioneering a new wave of design-driven hospitality, offering unpretentious service, and infusing a playful yet sophisticated vibe, the resort quickly became a leader in the regions luxury scene. We are excited to introduce a completely reimagined W Maldives to the world, said Amila Handunwala, GeneralManager of W Maldives.
The spirit of both hotels has been instrumental in creating the Mandarin Oriental brand , from the pioneering, innovative spirit of Hong Kong since 1963 to the graceful Asian style and service famously delivered by the Thai property over the past 150 years.
Most recently, he served as the Director of Global Sales at citizenM hotels, where he directed the sales strategy and managed a global strategic account portfolio, driving $10M in contract renewals within a single year. He holds a bachelor’s degree in Hotel/Motel Administration and Management from Michigan State University.
The brand is recognised for “culturally inspired design, seamless service and experiences that capture the unique spirit of each city”. Kim, the visionary behind the Paradox brand, holds a personal connection to the city as a graduate of Sydney’s Macquarie University. “To With a AU$13.5
With his valuable expertise, strategic vision and leadership, we are confident that Paul will enhance the guest experience while preserving the personalised service and attention to detail that define the Capella brand, commented Cristiano Rinaldi, President of Capella Hotel Group.
Global hospitality brand Hilton is celebrating a successful 50 years in business in Australasia, marking the occasion with a grand function at the brands longest standing hotel in the region, Hilton Sydney, revealing a AU$40 million makeover. Hilton hotels are synonymous with the best in global hospitality.
In their respective new roles, Chambers will work with the team to build and drive cross-functional strategies to better serve hotel generalmanagers, their teams and hotel owners, and Rosa will spearhead the operational performance of a portfolio of full-service and select-brand hotels while fostering relationships with owners.
Conveniently located near the international airport and often regarded as the Gateway to Mumbai, JW Marriott Mumbai Sahar blends modern elegance with intuitive service. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Engaged staff do more than the bare minimum; they look for ways to add value, whether theyre an operations manager or a brand new junior hire. It helps reduce churn, improves service consistency, and creates a better experience for everyone who walks through your doors. The challenges are deeper and more structural.
“An exquisite blend of superlative design and contemporary comfort, our new luxury rooms and suites are a sanctuary from which to discover a city steeped in Hollywood history and cultural cachet,” says The Maybourne Beverly Hills GeneralManager, Sam Jagger.
From conversations with generalmanagers to PR professionals and restauranteurs – we’ve compiled a list of the top hospitality podcasts today to help hoteliers boost their industry knowledge and take away practical tips for success. Episodes cover topics like team management, customer service excellence, and personal development.
It helps define your property’s value, clarify your brand positioning, and attract the right type of guest. The most obvious difference is in the size, structure, and services provided. They offer fewer services and are generally more affordable, making them ideal for budget-conscious travellers. It’s a business decision.
State-of-the-art in-room technology, which includes bedside touchscreen controls for lighting and temperature, personal devices TV streaming, and PenChat, a 24-hour dedicated e-concierge service, make a suite stay seamless. We do not take brand loyalty for granted and are very grateful for our guests trust.
Hilton Laval, a flagship hotel of Groupe Hôtelier Grand Château, is about to undergo a full-scale renovation and re-branding. We’re excited to begin this new chapter within Marriott’s Tribute Portfolio family,” says Michel Tremblay, generalmanager of the hotel. “We LAVAL, Que.
Hotel management and development company Concord Hospitality has promoted Dannialle Neville to regional VP, operations. She joined Concord in 2011 after her previous roles at Marriott, Holiday Inn and other hotel brands.
In this role, he oversaw the operations teams and contributed significantly to all aspects of opportunity assessment, including acquisitions, new project planning, development, openings, owner relations and brand relations. Also in the SVP capacity, he served on the company’s Executive Management Committee.
Today we have over 1700 properties across both the US and Canada that are Green Key certified, and we have partnered with virtually all of the leading brands in the market who have committed to sustainability certification for their networks. That is our goal, and we’ve stayed true to that. Ryan Embree: Yeah. It’s not a fad.
Regis Cap Cana Resort, located within the exclusive enclave of Cap Cana and marking the brand’s highly anticipated debut in the Dominican Republic… The St. Regis to the Dominican Republic for the first time, said George Fleck, Senior Vice President and Global Brand Leader, St. Regis Hotels & Resorts. Image credit: St.
Each space reflects this inspiration through the use of refined botanical motifs and hues, and natural tactile textures that bring nature indoors, while seamlessly preserving the timeless elegance and peerless service synonymous with the St. Regis brand. Regis Singapore.
It creates opportunities for fulfilling lifelong careers and pathways to accessing a better lifewhere, regardless of background or circumstances, hotel associates can achieve prosperity through perseverance and a commitment to service.
The city of Galle is the perfect setting for this high-end, highly experiential Radisson Collection brand. Image credit: Alex Jeffries “It gives me immense pleasure to welcome guests to Galle, one of the worlds most evocative destinations,” said Xavier Masson, GeneralManager, Radisson Collection Resort, Galle.
By surfacing in-stay feedback in real time within the PMS, hotel staff can take immediate action on service issues, enhancing operational efficiency and delivering a more seamless, personalized guest experience across both branded and independent hotels. To meet with Sojern during the event, book a meeting.
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