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Instead of treating each guest interaction as a separate, isolated event, AI systems analyze behavior across channels to interpret the bigger picture. If theyâre told one thing by the booking agent and another by the concierge, the brand feels disjointed. About the Author Dev Nag is the CEO/Founder at QueryPal.
Include event-specific information, branded imagery and schedules right at their fingertips. Personalized displays can showcase event names, schedules or welcome messages, making attendees feel celebrated wherever they go. Leverage existing TVs throughout your property as additional signage opportunities. #3:
Marmont; Studio All & Mitchell & Eades Beyond CRI, lux, and automation, well explore how lighting delivers both design excellence and commercial ROI, says Petrie-Allbutt. Register for Design Inn Symposium, Tuesday May 6 at Hilton Adelaide.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Setting measurable objectives, such as higher guest satisfaction scores or improved ROI from marketing campaigns, will guide your decision-making process and help you evaluate success later. Consider questions like: What do you want to improve with a CDP?
This evolution highlights the urgency for hospitality brands to adopt innovative strategies like hospitality content marketing , which involves creating and distributing valuable, engaging content to connect with travelers at every stage of their journey. This includes blogs, videos, and social media posts designed to inspire and inform.
In this episode, Alexi Khajavi, President of Hospitality, Travel & Wellness at Questex, joins the Suite Spot to give listeners a preview of the upcoming NYU IHIF 2025 event taking place in New York City on June 1-June 3, 2025. And we then work with the brands, the sellers in those industries to connect with those buyers.
Direct bookings, on the other hand, involve a combination of fixed costs (such as people, technology, and brand marketing) and variable costs (such as performance marketing and paid media). Even if you doubled your investment in direct bookings, you would still achieve a better ROI.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex As an approved management company for Hilton, Marriott, and Wyndham, we offer the brand expertise and operational depth that owners trust to elevate performance across a wide range of property types.”
If youre only using it to manage availability, you’re missing out on serious ROI. Smart channel managers like STAAH let you align promotions with local events, seasonal demand shifts, or booking windows without manually updating each OTA. 3) Advanced Strategies to Maximize Revenue a. And timing matters.
âWhy This Rateâ puts an end to that and allows independent hoteliers to compete with larger hotel brands. HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5 waking hours in the hotel room. waking hours in the hotel room.
And when attackers target a shared vendor or platform, a breach in one system can ripple across multiple properties or brands. Building Collaborative Defenses Cybercriminals work in fast-adapting groups that often target multiple brands and platforms at once.
Satisfying even the most scrutinised colour branding, the new series is impossible to ignore, bringing more engaging, immersive experiences to any space. This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI.
It’s a direct path to bookings, brand trust, and digital reach. If your brand isn’t present where people start searching, you’re already behind. Optimize your bio with keywords Your Instagram bio is both a branding tool and one of the few pieces of text on your profile that Google can crawl.
WorldVue Compass is the latest feature of WorldVueâs Entertainment HUBâ¢, the industry-leading in-room entertainment solution that delivers a fully branded, customizable experience â without the need for rewiring. Operators can create visually appealing reports and guest correspondence that perfectly aligns with the brand.
Targeted social campaigns : Hotels partner with influencers and run highly targeted ads to reach specific travel segments, increasing brand awareness and conversions. Offer exclusive discount codes or booking links that they can share with their audience to track ROI and drive direct bookings.
Lybra Assistant is ideal for all properties with more than 20 rooms, from independent hotels and branded groups, and those offering both leisure and business segments. Brands Yum! Brands, Inc. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year. 6/16/2025 Chris Turner Promoted to CEO of Yum!
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI
These agents not only extract historical patterns but also incorporate on-the-books data, competitive sets, and event calendars to produce accurate and dynamic forecasts. AI-powered platforms help personalize outreach, retarget guests, and maximize advertising return on investment (ROI).
Role Based Access Control (RBAC) that enables brands to confidently delegate responsibilities without compromising security or visibility. As its portfolio of branded and independent hotels continues to grow across the U.S., Improved single sign-on and multi-factor authentication adds layers of administrative security.
Meanwhile, events such as Taylor Swifts concerts significantly boosted demand in Vancouver and Toronto, although such one-time surges wont repeat in 2025. Rice emphasized the ROI potential in these regions, noting, They may not be sexy, but theyve made a lot of investors in Canada a lot of money.
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations. As its portfolio of branded and independent hotels continues to grow across the U.S., Agilysys Book with S.P.E.N.D.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Working with HotelREZ, BlackBrick aims to position itself as the go-to urban aparthotel brand in South Africa.
In Booth #908 at the Indiana Convention Center, June 17 to 19, the audiovisual partners will show that with the right operational structure and support, in-house AV programs can deliver measurable ROI while strengthening guest loyalty. That structure is what generates ROI and loyalty. âOur platform gives them a playbook.
The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI). Energy management systems (EMS) are high-impact investments that deliver proven value and a measurable ROI. Secor plans to further strengthen Taco Johns "people first" culture.
âThe name âHotel Internet Servicesâ has been a successful brand, but no longer captures who weâve become or where weâre going,â said Gary Patrick, CEO of Touchstone1. Brands Yum! Brands, Inc. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year. Turner has served as Yum!
Cvent IQ combines powerful AI capabilities with deep industry expertise, proprietary insights and analytics, a smart platform, and intelligent infrastructure to help marketers, event planners, and hospitality professionals move faster and smarter, collaborate better, and deliver more engaging, high-return experiences.
Role Based Access Control (RBAC) that enables brands to confidently delegate responsibilities without compromising security or visibility. Leading brands adopting or expanding their use of OPERA Cloud include Absolute Hotel Service , Hyatt , Omni , Orascom Hotels Management , Rotana , and Sercotel.
In that year, the company has seen rapid adoption, now serving hundreds of hotels and securing major clients such as HHM Hotels, which praised Folio for delivering clear ROI and operational efficiencies. It will maintain operational offices in London and Madrid. Leadership: Travel Curious CEO Amir Azulay will lead the new company.
Thatâs a compelling ROI argument for sustainability-focused investments, especially when margins are tight. WorldVue Compass is the latest feature of WorldVueâs Entertainment HUBâ¢, the industry-leading in-room entertainment solution that delivers a fully branded, customizable experience â without the need for rewiring.
With more than 25 years of experience leading high-performing teams and driving strategic initiatives, Secor will play a key role in accelerating the brands growth, enhancing franchisee success, and continuing to streamline system-wide operations. Secor plans to further strengthen Taco Johns "people first" culture.
WorldVue Compass is the latest feature of WorldVueâs Entertainment HUBâ¢, the industry-leading in-room entertainment solution that delivers a fully branded, customizable experience â without the need for rewiring. Operators can create visually appealing reports and guest correspondence that perfectly aligns with the brand.
Marketing doesnt have to break the bank.With the right tools and strategies, small and medium-sized businesses can build strong brand awareness without blowing their budget. Sticker Marketing: A Fun and Cost-Effective Brand Booster Looking for a tangible way to spread brand awareness? Want inspiration?
His strategic leadership helped position the brand for long-term, sustainable growth. Earlier in his career, Cunningham held senior leadership roles at Dunkinâ and Inspire Brands , where he was instrumental in expanding the Dunkinâ and Baskin-Robbins footprint across the U.S. and Canada.
Here are four creative ways to boost revenue while cutting costs: Leveraging Event Spaces Your unused conference rooms or banquet halls can be transformed into revenue drivers. Host corporate events, weddings, or community gatherings. Serve locally roasted coffee or farm-to-table dining options that highlight regional specialties.
Together, the combined organization will serve more than 800 restaurant brands in 150,000+ locations and 100+ countries, representing 90% of the top 50 restaurant chains in the U.S. With AI-driven tools and deep cross-product integration, PAR Engagement gives restaurant brands the control, intelligence, and speed they need to stay ahead.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/9/2025 PAR Introduces Guest Engagement Cloud PAR Technology Corp.
When strategically implemented, entertainment becomes more than just a guest delight tool — it’s a driver of brand loyalty , ancillary revenue, and five-star reviews. Today, it spans a range of experiences — from smart tech and AR integrations to immersive in-house events and curated local experiences.
When thoughtfully designed and effectively managed, a loyalty program can directly boost revenue, enhance guest satisfaction , and strengthen your hotel’s brand. Encourages Guest Advocacy and Word-of-Mouth Referrals Happy loyalty members often become brand advocates.
As potential sponsors have more opportunities to invest their marketing budgets elsewhere and the number of inbound solicitations they get increases, it’s up to event professionals to find new and interesting ways to justify sponsors’ spend. For more tips on improving eventROI, read our latest report. Try Social Tables today.
In order to host a successful charity event, planners need to keep honing their business practices. Things like eventROI, brand recognition, and clever partnerships are just some of the things you need to execute or monitor. With a little creativity and some skill, a great charity event is well within reach.
However, more than simply creating ads is required; they must be strategically optimized for better ROI. For instance, a fitness brand can target individuals interested in health and wellness, ensuring their message resonates more effectively with the audience. With over 2.8
In this guest post, Bonfire CMO Kevin Penney draws on his experience in the world of custom apparel to lay out proven strategies for effective event merchandising. Whatever sort of events you host, maximizing revenue is likely one of your biggest objectives. B2B events spend 43% of their budgets on marketing and promotion.
Event planning consistently ranks as one of most stressful jobs in the U.S. Whether planners find themselves forced to work with difficult personalities, try to juggle juxtaposing requests, fix event planning mistakes, or balance dozens of last-minute event changes, event planners have plenty of reasons to feel stressed.
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