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Total Revenue Management - Casino Hotels

Hospitality Net

Casino hotels comprise only a tiny fraction of hundreds of thousands of hotels across the world. Perhaps due to this limited scope, the industry lacks universal performance metrics, and casino customers might find frustratingly varied booking experiences across different brands.

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Unity by Hard Rock Launches as Company’s Loyalty Program

Lodging

HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock’s portfolio of more than 200 locations including hotels, casinos, cafes, and Rock Shops around the world.

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River Rock Casino Resort Announces Major Upgrades

Hotelier Magazine

In celebration of its 20th anniversary, River Rock Casino Resort is introducing a variety of enhancements, which are scheduled to be completed throughout the year. We’re incredibly excited to introduce these enhancements at River Rock Casino Resort,” says Wayne Odegard, regional VP, River Rock Casino Resort. “As

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How Branded Mobile Apps Can Enhance Casino Loyalty Programs

Intelity

Integrating existing casino loyalty programs and in-app gaming into a branded mobile app for your property enhances the guest experience and drives additional revenue When it comes to casino hotel customer retention, casino loyalty programs are key. Enter branded mobile apps.

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Know Your Customer - Why You Should Add A CDP To Your Marketing Tool Kit By Rosalie Stahley

Hospitality Net

Like many industries, if you are in the casino or hospitality space, your customer data is entering your business through a growing variety of channels. Messy, unstructured data can cause inaccurate analytics which can negatively impact how you communicate and market to your customers.

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Crown Resorts CEO heralds ‘exciting new chapter’ under revamped brand

Hotel Management

Crown Resorts has undergone a brand refresh for the first time in nearly a decade, in a public shift from its image as a casino and hotel to a world-class entertainment destination. The post Crown Resorts CEO heralds ‘exciting new chapter’ under revamped brand appeared first on Hotel Management.

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Hyatt Announces That the Rio Hotel & Casino, Las Vegas has Joined World of Hyatt Amid Multi-Million-Dollar Renovation

Hospitality Net

Property-wide, multi-phase transformation is underway at the iconic 2,500-room hotel as it expands Hyatt’s brand footprint in a leading leisure and convention travel market and prepares to transition into the Destination by Hyatt brand this fall.

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