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Marriott International has introduced its Courtyard by Marriott brand to Darwin for the first time, representing several significant milestones for the global hospitality giant in the region. Courtyard by Marriott Darwin In 2024, there were 590,000 business travellers to the Territory, up 28.6%
Marriott International is set to bring its AC Hotels brand to Queensland for the first time following an extensive renovation of a Gold Coast hotel. Marriott has previously signed agreements to debut its world-renowned luxury brands, including The Ritz-Carlton, St.
Wyndham Hotels and Resorts’ economy brand Days Inn is experiencing strong growth in China, marking the opening of its 100 th hotel with the opening of Days Inn by Wyndham Shantou Jinping. The brand now spans approximately 60 major cities across China including Beijing, Chengdu and Harbin.
Melbourne, 29 July 2025 – RMS , a global leader in hospitality technology for hotels, motels, serviced apartments, outdoor lodging, and short-term rentals, has unveiled a bold new brand identity. We’re the platform that helps staff work smarter, guests feel more welcome, and businesses grow faster.”
Businesses are tasked with beating pre-pandemic numbers, making marketing more essential than ever before. This is your chance to create unprecedented brand awareness, bring in the best leads sales has ever seen, and play an instrumental role in generating new and existing business revenue.
Speaking exclusively to HM , Hotel Manager, Des Shanks, shares an insight into the first 18 months in business. As an internationally branded hotel in the Busselton and Margaret River region, how important is the Hilton name in attracting guests, particularly international travellers? Guests love to be able to trust in an experience.
Marriott International has signed an agreement with Ventive Hospitality to open seven hotels, as part of a portfolio deal comprising 1,548-keys across five brands. This includes multiple brand debuts with a Ritz-Carlton Reserve in Sri Lanka, Marriott Hotels & Resorts in Varanasi, Courtyard by Marriott in Mundra (Gujarat) and Moxy in Pune.
Landingplace Hotels has launched two midscale, conversion-focused brands. Landingplace Select is a select-service brand designed for short-term, high-traffic stays. We built Landingplace to close that gap—with brands designed for flexibility, simplicity and an owner-first approach, without compromising guest comfort or performance.”
By Stacy Garcia In May at HD Expo in Las Vegas, I had the chance to walk the show floor and connect with so many hotel designers, operators and brand leaders—all of us sharing one common goal: crafting experiences that not only look beautiful but perform better. It’s a business strategy. A recurring theme in those conversations?
The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” To succeed, you must change the way you conceive and build new products as a digital business.
While details of the buyer and price have not been disclosed, Stonebridge said the 5-star hotel will continue to trade under the Skye Suites brand, while complementary tenancies for the six outlets in the ground floor retail precinct, Our Skittle Place, are explored.
Types of Brand Storytelling for Hotels Storytelling Tips Common Mistakes to Avoid in Hotel Brand Storytelling Case Studies Discover the strategies that transform simple bookings into emotional connections, turning visitors into lifelong advocates of your brand. Your brand story doesn’t stop once a guest books a room.
RevenYou , led by CEO and Founder Tamie Matthews , has a knack for turning around the fortunes of hotel businesses, even under the most dire circumstances. Unlocking profit for its clients has become synonymous with the brand over the years. Let’s look at five examples. Tamie Matthews – Founder & CEO, RevenYou 2.
By Jake Zwaagstra Choosing between a branded or boutique hotel is one of the most impactful decisions a developer will make. Evaluating the financial landscape and access to capital From a financial standpoint, both branded and boutique hotel models come with distinct cost structures and revenue potential.
What is a travel brand? A travel brand is an entity that makes a promise to guests about the experience they will have during their stay at a hotel, and the proof that is delivered at every touchpoint. Consider a mid-scale hotel group that markets itself as “easy business travel”.
The traditional front door has been replaced by a dozen digital entry points, each one shaping how a brand is perceived. Brands that can’t meet them across platforms with authenticity and proof won’t earn their trust or their business.” Brand loyalty is also on the decline.
In fact, for many, it will have quite the opposite effect, causing a disconnect between the brand and its customers. So, how do you cut through all the noise and encourage customers to stay loyal to your brand? However, each one comes with its own set of challenges related to branding, differentiation and audience targeting.
The new program brings together the company’s comprehensive suite of business travel services under one unified program , offering personalized partnerships, competitive rates and streamlined booking solutions. “ Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
While innovation remains vital to long-term success, hospitality is, and always will be, a human-facing business. A great hotel experience is always the sum of many elements, including design, comfort, and personalization, but the most critical thread remains the team behind it and how the brand communicates its values.
billion “We continued to demonstrate the power of our resilient business model as we delivered strong bottom line results in the quarter, even with modestly negative top line performance given holiday and calendar shifts, reduced government spending, softer international inbound business and broader economic uncertainty,” said Christopher J.
Rather than relying solely on instinct, marketing teams can utilize AI to decode audience insights and develop data-driven strategies that foster brand awareness and drive direct bookings. Reputation Management: Monitoring and Responding to Feedback AI’s influence also extends into reputation management.
Extended-stay brands continue pipeline dominance Extended-stay brands continue to remain popular with developers, accounting for 38% of the projects under construction, 43% of projects scheduled to begin within the next 12 months and 37% of projects in the early planning stage. during the first and second quarters of 2025.
A unified customer profile allows hospitality businesses to understand who their guests really are, not just as a reservation number, but as a person with a history, preferences, and patterns. If theyâre told one thing by the booking agent and another by the concierge, the brand feels disjointed.
The result is a fresh, future-ready Peppers Docklands that delivers on its premium brand promise while staying uniquely Melbourne.” It also reinforces the strength of Peppers – a brand synonymous with delivering refined comfort, personal service and memorable stays in exceptional destinations across Australia, New Zealand and beyond.”
What is sustainable business travel? Sustainable business travel is a hotel’s way of meeting corporate guests’ needs while actively cutting carbon emissions, preserving local resources, and supporting the communities that host those travellers. Global business-travel spending was forecast to reach US $1.48
1 Technology Trend for 2025: What Does It Mean for Hospitality Businesses? Agents are the core of their business, so it makes sense that âagentic AIâ is poised to revolutionize the industry. At the same time, AI helps ensure hotel room pricing is current and accurate across all digital touchpoints.
Your hotel’s reputation isn’t just part of your business — it’s the foundation of your success. Get My Free Audit 5 Benefits of Hotel Online Reputation Management Engaging in the practice of managing your hotel’s online reputation is absolutely essential for success in the hotel business. Let’s examine five of these key advantages.
She has held senior roles at prestigious brands including Rocco Forte Hotels, Mandarin Oriental, Starwood Hotels and Resorts and Langham. “We We are delighted to see Charlotte take this post as General Manager at Corinthia London – an iconic hotel in the city and for our brand,” said Corinthia Hotels CEO, Simon Casson.
Sustainability through Efficiency In the session Sustainability: Saving through Efficiency , Green Key Global’s Anick Levesque reminded the audience that “sustainability is no longer a nice-to-have — it’s a business imperative.” Ben Cadwell of Fairmont Hotels emphasized adjusting the business model. “AI, Kevin Lisso of EnteSavings Inc.
The 130 room ANA Holiday Inn Kobe Sanda, currently The Celecton Premier Kobe Sanda Hotel, and the 126 room ANA Holiday Inn Tosu, currently, Hotel Bientos, will both undergo extensive renovations and convert to the much-loved Holiday Inn brand in 2026. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
With all components natively integrated, B2 Hotels can eliminate fragmented systems, reduce vendor complexity, and focus on strategic business growth. Paul Wilson, Vice President of Asia Pacific, Hospitality, Amadeus adds, “We’re excited to work with B2 Hotels, one of Thailand’s fastest-growing hotel brands.
The 2025 study benchmarks the performance of 102 brands across nine hotel segments and is based on responses from 39,219 branded hotel guests for stays between May 2024 and May 2025. When problems occur during the stay, however, guest satisfaction falls 217 points to 460 from 677. The post J.D.
“Beyond opening the doors, I am most excited about expanding our team and creating a culture that understands and lives true to our brand and values.” Human Resources Manager Nicole Curran has extensive HR management experience across aviation and major hospitality brands including Qantas, IHG and Accor.
A well-designed pool area does more than complement your property; it actively shapes how your guests will perceive your brand. Today, creating Instagram-worthy settings isn’t just nice to look at—it’s necessary for your hospitality business. This is a contributed piece to Hotel Business , authored by an industry professional.
In this new position, he will help enhance Quorum Hospitality’s business development efforts. Mexico and Canada, and contributed to the launch of the company’s select-service brands. At Hyatt, he was closely involved in the development of more than 130 hotels and the launch of the Hyatt Place and Hyatt House brands.
Hotels can configure the solution at the chain, brand, or property level for brand consistency and control. “A Social Connect: Enables AI-powered guest engagement across popular social platforms including Facebook, Instagram, Messenger, and WhatsApp Business. Concierge.AI A year ago, we announced that SynXis Concierge.AI
We also returned nearly $110 million to shareholders this quarter—continuing to demonstrate the value-creating power of our highly cash-generative, resilient asset-light business model.
With the right tool, you can build automated segments in minutes instead of hours: – Business travellers vs leisure guests – OTA bookers vs direct bookers – First-time guest vs loyal returners From there, you can create tailored automation workflows for each segment — without repeating manual work every time.
UNITED STATES, June 17, 2025 – roommaster, a trusted name in hospitality software, today unveiled a unified brand identity and product vision, bringing its company, platform, and mission together under one familiar name. Helps hotels launch high-converting, branded websites optimized for direct revenue AI Concierge.
Digital Key is a win-win because it’ s as much about operational efficiency as it is about improving guest satisfaction.” The Salto Space integration is already live at YUST, a Belgian hospitality brand that combines short and long stays in a unique hybrid model.
Duetto has launched GameTime, a streamlined revenue management system (RMS) designed specifically for select-service and limited-service hotel brands. Portfolio management: Manage multiple properties and brands with centralized visibility and enterprise-level strategies.
In a digital-first world, your hotel website is more than just a brand touchpoint – it’s a sales machine. This encourages repeat business and builds long-term guest relationships. Types of Booking Engine Widgets & Their Use Cases 1. Date Option Widget Use Case: Main homepage or room listing pages.
Reviews and ratings influence 30% of travelers, while a quarter of those surveyed find hotel amenities and the hotel brand to be important in their decision making. According to the data, 41% of both leisure and business travelers show a preference for booking through an online travel agency (OTA).
Personalization beyond demographics: AI considers behavior, context, and intentâdifferentiating business from leisure trips and tailoring recommendations accordingly. Urgency for action: Hotels that fail to optimize for AI risk becoming invisible in search, while those that adapt can gain a significant competitive edge.
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