Remove Accommodation Remove Operations Remove Upsell
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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.

Upsell 98
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Maximising Hotel Profits Beyond Rooms

Hotel Management

For hotel operators seeking to boost profitability, ancillary revenue is a key focus in 2025. In Australia, this industry is worth over AUD$45 billion, growing at 5% annually – and many of these services are offered within the accommodation sector. Boost hotel profitability in 2025 by tapping into ancillary revenue streams.

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HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels

Hospitality Tech

This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgrade’s proven upsell technology into the core guest journey. “Together, we’re bringing ancillary revenue into the digital core of hotel operations — where it belongs.

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Why is Upselling in Hotels Important

Inn Quest

An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling? Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue.

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Driving Revenue Growth Through Operational Excellence

STAAH

Surprisingly, the value of operational excellence on commercial performance is often not talked about enough. The impact of operational performance on revenue cannot be overlooked. Operational performance underpins value perception and directly impacts guest conversions and revenue outcomes.

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How to choose the right CDP for your hotel in 6 steps

eHotelier

Begin by identifying pain points and operational inefficiencies that impact different departments. For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Engage with key teams, such as reservations and marketing, to gather insights into the challenges they face.

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

SiteMinder

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner.