Hotel Speak

JANUARY 25, 2024

Despite the backdrop of global unrest, frequent flight disruptions, and inflation, consumers didn’t pump the brakes on travel, which will likely remain a priority throughout 2024. Increased rates didn’t deter consumers from traveling: Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) saw clear, positive movement.

Average Daily Rate 103

Average Daily Rate Revenue Travel Upsell 103

Little Hotelier

MAY 19, 2025

Intelligent upselling A hotels mobile ordering costs can be far outweighed by the extra revenue that such a system can generate. The best systems can upsell automatically, by suggesting relevant extras like drinks, desserts or meal upgrades during the order process. Weve loved being able to reduce manual processes.

Upsell 52

Upsell Services Hotels Revenue 52

STAAH

NOVEMBER 15, 2022

Align your accommodation to meet the needs of everyone in the family – accessibility for seniors, creche or bunk beds for kids, etc. Rapidly changing consumer mindset has forced hoteliers to adopt technology that makes the guest experience seamless and convenient. Offers for the whole family. Adopting technology.

Hospitality 98

Hospitality OTA Travel Cancellation 98

Cloudbeds

MARCH 23, 2023

These days, more consumers are going online to make purchases, and travel is no exception. In the hotel industry, eCommerce refers to the buying and selling of accommodation and related services over the internet. However, booking a trip online is much different from purchasing other products like clothing and electronics.

OTA 98

OTA Digital Marketing Market Marketing 98

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections. “Our

Operations 98

Operations Revenue Hotels OTA 98

Hospitality Tech

JUNE 16, 2025

Motorised height adjustment To accommodate all possibilities and room types – including sloping environments or areas with rising seating, such as cinema rooms or conference centres – the Philips 135HDL6015IA features a motorised trolley enabling smooth and safe electric lifting, also supporting its portability. We took this on board.

Operations 52

Operations Upsell Services Scale 52

Hotel Business

JANUARY 24, 2024

Despite the backdrop of global unrest, frequent flight disruptions and inflation, consumers didn’t pump the brakes on travel, which will likely remain a priority throughout 2024. of guests added an upgrade to their reservation while checking in, with an average upsell value of $48. ” For the U.S.

Upsell 59

Upsell Occupancy Travel Revenue 59

Hotelogix

JANUARY 10, 2025

Operational delays: Manual data entry and updates consume valuable time that could be better spent on guest services. Missed upselling opportunities: A disorganized booking system makes it harder to identify chances for room upgrades or additional services. Accomplish this by looking into the visitor's previous visits. 

Consumer 40

Consumer Management Services Occupancy 40

Hotel Speak

JULY 24, 2024

By leveraging a diverse array of distribution channels, hotels can tap into different market segments and geographical regions, increasing visibility to attract high value customers which unlocks opportunities for upsell, therefore increasing the revenue potential.

OTA 101

OTA Hotels Revenue Market 101

Cloudbeds

MARCH 15, 2023

Hotels can bid on metasearch advertising placements and pay when consumers click on the ad. Ensure the booking process is limited to two or three steps and includes a rate checker so consumers can compare prices from your website to increase conversion rates. Mobile usability will maintain the competitiveness of your channel.

OTA 98

OTA Revenue Sales Hotels 98

Hospitality Tech

JUNE 17, 2025

HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5 waking hours in the hotel room. “We are extremely excited to partner with ZINIO to deliver digital magazines to our hotel partners and their guests,” said Kevin Bidner, HCN CEO.

Hotels 52

Hotels Scale Operations Ancillary Revenue 52

Hospitality Tech

JUNE 16, 2025

6/16/2025 HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels Infor announced a preferred partnership between its Infor Hospitality Management Solution (HMS) and Plusgrade, the global leader in ancillary revenue solutions. We took this on board.

52

52

SiteMinder

FEBRUARY 14, 2024

Tourism trends reflect evolving patterns and preferences in travel, influenced by factors such as technological advancements, socio-economic shifts, and changing consumer behaviours. Three-in-four reported to SiteMinder that what they need from their accommodation provider has changed within the last year. What are tourism trends?

Tourism 59

Tourism Market Marketing Travel 59

MediaBoom

APRIL 5, 2024

Travel marketing targets potential tourists by promoting unique destinations, accommodations, and services through digital channels. It’s essential for influencing the vast majority of consumers who begin their travel planning online. Are you aiming to engage those ready to discover new destinations?

Marketing Strategy 89

Marketing Strategy Market Marketing Travel 89

Q4Launch

FEBRUARY 3, 2022

This is also prime time for upselling potential guests from their original reservation. Guest-facing staff members should do the following: Register the guest Collect method of payment Assign guests to their accommodation Direct the guest to their accommodation There are still plenty of opportunities to provide a unique experience.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Cloudbeds

DECEMBER 17, 2024

This is especially important, considering more than 70% of consumers view personalized experiences as a basic expectation. You can use this information to send booking confirmations, upsell opportunities, and in-stay messages. FREE PLAYBOOK Increase revenue with personalized upsells throughout the guest journey.

Market 40

Market Marketing Upsell Revenue 40

Hotel Business

SEPTEMBER 17, 2024

A study published by Medallia in early 2024 found that 61% of consumers are willing to spend more for personalized experiences. Additionally, hotels must leverage their revenue management system to understand potential upselling opportunities related to guest preferences or expectations.

Revenue 52

Revenue Revenue Management Consumer Travel 52

TravelNet

JUNE 27, 2023

Improve Tape Chart filters user experience: Finding the perfect accommodations for your guests is now easier than ever with the improved Tape Chart filters. Seamlessly upsell guests or fill gaps for odd lengths of stay by exploring all units at your disposal.Your booking potential knows no bounds.

Minimum Length of Stay 52

Minimum Length of Stay Upsell Closing Consumer 52

SiteMinder

NOVEMBER 5, 2024

From the simplification of revenue management to payments, digital marketing, direct bookings, and upselling, the winners highlighted the need for hoteliers to lean on technology and consultants to navigate today’s growing challenges, spurred by a fast-changing and dynamic consumer environment.

Revenue 52

Revenue Revenue Management Digital Marketing Hotels 52

Little Hotelier

MARCH 20, 2023

We can also see that chatbots are becoming more popular in general, given 88% of consumers had an interaction with one in the previous year. Hotels can take the same approach to selling rooms, upselling guests, and selling extras. Hotels can often be slow adopters of new technology, leaving some guests frustrated.

Hotels 64

Hotels Consumer Services Operations 64

SiteMinder

JULY 13, 2024

It involves the use of data and analytics to help you keep track of supply and demand so you can make predictions on consumer behaviour. This then allows you to make informed decisions on what accommodation to promote to the right client, at the right time, with appropriate pricing through the most suitable distribution channel.

Revenue Management 98

Revenue Management Revenue Management OTA 98

Amadeus Hospitality

SEPTEMBER 6, 2023

As guests are being presented with an increasingly wide range of accommodations, hoteliers are being tasked to come up with new, creative ways to provide quality service and tailored offers and experiences. In this environment, personalization is a major driver for change and now tops traveler wish lists, according to recent Amadeus research.

Average Daily Rate 52

Average Daily Rate Global Distribution System Hotels Online Marketing 52

Hospitality Tech

JUNE 10, 2025

Intelligent assistants use machine learning and generative AI to eliminate time-consuming manual tasks, from writing job descriptions to building optimized shift schedules, built to meet the unique needs of every hourly team. Via this integration properties can efficiently manage reservations for accommodations and activities.

Hiring 52

Hiring Small Business Revenue Operations 52

Cloudbeds

FEBRUARY 7, 2023

Whether you operate a full-service hotel, hostel, inn, short-term rental, or other type of accommodation, here we share ways to build and maintain guest loyalty with or without a loyalty program. In the hotel industry, guest loyalty can be defined as a guest’s faithfulness to one property over other accommodation choices.

Travel 52

Travel Hotels OTA Services 52

Inn Quest

MAY 11, 2023

With the rise of alternative accommodations and online travel agencies, hotels need to adopt new strategies to attract customers and increase revenue. Additionally, upselling additional services or goods through bundling enables hotels to increase revenue.

Revenue 88

Revenue Occupancy Hotels Market 88

Cloudbeds

SEPTEMBER 3, 2024

The payment industry has evolved significantly over the past few years, bringing forth innovative ways for consumers to pay. This provides a huge boost to your additional offerings, like upselling on hotel room types and property upgrades, as well as ancillary services like spa treatments and on-site activities.

Hotels 52

Hotels Travel Revenue Occupancy 52

BCV

JULY 20, 2021

These stats, which come from Sprout Social, don’t get any better when you consider that 40% of consumers expect a response within the first hour, and 79% expect that answer in the first 24 hours. The guest has an issue: a large vehicle that’s not always easy to accommodate in valet or self-parking options at some hotels.

Hospitality 52

Hospitality Branding Business Closing 52

Hotelogix

MAY 1, 2025

How Expedia Works for Guests Travelers visit expedia.com or the mobile app to search for accommodations using filters like destination, price, amenities, and guest ratings. If you're wondering “who owns Hotels.com” , it’s Expedia Group—a key player in digital hotel distribution.

Travel 45

Travel OTA Hotels Cancellation 45

Little Hotelier

OCTOBER 13, 2024

On the flipside, 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience. Fitness options Travellers want to keep fit – whether they’re at home or at their preferred accommodation. 81% are also willing to spend more with an organisation for a better customer experience.

Services 52

Services Hotels Travel Consumer 52

Xotels

MAY 27, 2022

According to the Simplicity Index , “64% of consumers are more likely to recommend a brand because of a simple experience” , demonstrating the benefits of marketing a distilled customer service offering. . Moreover, it can also support all departments with data-driven automation of repetitive, time-consuming tasks.

Hospitality 52

Hospitality Business Market Marketing 52

Xotels

APRIL 3, 2024

Revenue management serves as a predictive tool for anticipating consumer demand, optimizing inventory, and strategically adjusting pricing to maximize revenue growth. Market Segmentation: The hotel market is intricately segmented, accommodating diverse customer groups, including groups and promotional segments.

Revenue Management 52

Revenue Management Revenue Management Forecasting 52

SiteMinder

JANUARY 8, 2024

With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide. Accommodation and Lodging The accommodation sector encompasses a broad range of lodging options from hostels and caravan sites to luxurious resorts and boutique hotels.

Operations 59

Operations Management OTA Hotels 59

TravelNet

NOVEMBER 15, 2022

All I have left is… vs. Fortunately, during that time what I still have open is… The first example is often said in reference to higher rated accommodations and/or to top tier (BAR or regular) rates. However, the default answer for most consumers will be an automatic “no.” Do you wanna book it? vs. May I secure that for you?

Sales 52

Sales Hospitality Upsell Operations 52

Cloudbeds

JULY 15, 2023

With pooled inventory, advanced rates with discounts or non-refundable rates, and upsell integrations, hotels optimize revenue management with smart pricing strategies. By using a mix of OTAs, metasearch websites, B2B wholesale or niche accommodation booking sites, you make sure your property is visible to the right type of guest.

Management 76

Management OTA Cancellation Overbooking 76

Xotels

APRIL 3, 2024

Guest & Market Segmentation Hotel market segmentation is an important component of effective revenue management, allowing hotels to target diverse consumer groups based on their behaviours and budget levels. Ancillary revenue refers to income derived from goods or services offered beyond the core accommodations offering.

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

SiteMinder

JANUARY 8, 2024

With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide. Accommodation and Lodging The accommodation sector encompasses a broad range of lodging options from hostels and caravan sites to luxurious resorts and boutique hotels.

Operations 52

Operations Management OTA Hotels 52

eZee Absolute

AUGUST 31, 2022

Pricing is a supremely sensitive aspect of an accommodation business. They not just boost your occupancy during the festival but also enable you to earn extra by upselling. Gifts, especially during festivals like Diwali, are a great way to build meaningful and long-lasting business-consumer relationships. Keep reading.).

Hotels 52

Hotels Events Market Marketing 52