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Coldplay fans are flocking to hotels across Melbourne, Sydney and Auckland as its Music of the Spheres Tour kicks off in Australia and New Zealand. Accor occupancy up across all three cities At October 30, Australia’s largest hotel operator, Accor, reports an 18% lift in occupancy levels (10.7 On average, guests booked their stays 192.5
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Data analytics is the cornerstone of successful hotel operations. Unfortunately, many hotels face data silos and are unable to piece together actionable insights. That’s where hotel software comes into play. Many properties supplement review data with customer data from post-stay surveys sent through guest messaging apps.
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