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Additionally, hotels can schedule campaigns at optimal touchpoints during a guests stay, including breakfast promotions, happy hour reminders, or exclusive upselling opportunities. These insights allow hoteliers to adapt messaging strategies, test variations, and optimise for better ROI.
This removes the pressure from reservation teams, allowing them to focus on high-value tasks such as upselling, group bookings, and complex guest requests. Upselling : Offer room upgrades, packages, or early check-in. Read the full case study here. Pre-arrival engagement : Confirm arrival details and offer additional services.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI.
For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Setting measurable objectives, such as higher guest satisfaction scores or improved ROI from marketing campaigns, will guide your decision-making process and help you evaluate success later.
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Optimizing Marketing ROI through Attribution Modeling Hotels often operate in a complex marketing ecosystem, investing across multiple channels—from metasearch engines to paid social media and direct email campaigns.
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Optimizing Marketing ROI through Attribution Modeling Hotels often operate in a complex marketing ecosystem, investing across multiple channels—from metasearch engines to paid social media and direct email campaigns.
Upsell groups by offering live streaming of keynotes, ceremonies or special presentations directly to in-room TVs within the specific group room block. Selecting the right technology is essential for a positive ROI on these strategies, but not all solutions are created equal.
Even if you doubled your investment in direct bookings, you would still achieve a better ROI. You can also dedicate a portion of revenue from upsells and cross-sells to customers who booked directly, channeling it back into the marketing budget. So why do many hotels target a single-digit cost, like 8%?
If youre only using it to manage availability, you’re missing out on serious ROI. The first-party data you collect powers smarter remarketing, personalized upsells, and loyalty programs a long-term revenue play. 3) Advanced Strategies to Maximize Revenue a.
Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget. Offer exclusive discount codes or booking links that they can share with their audience to track ROI and drive direct bookings.
Revenue Stream #1: Upsells and Add-Ons for Guests Guests are willing to spend more if it enhances their experience. Revenue Stream #2: Owner-Facing Services Your property owners arent just looking for bookings theyre looking for peace of mind, ROI, and operational excellence.
This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations.
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations. To see the OPERA Cloud platform in action visit HITEC booth #4015 on June 16-19 th.
With more than 30 years of experience as a Hotelier representing; Luxury, Full-Service, Boutique, Extended Stay and Limited Service Brands, Mr. Riley has supported and achieved a ROI for the following; Wyndam Hotel & Resorts, Preferred Hotels Group, IHG, Hilton Hotels, Marriott Hotels, Interstate Hotels & Resorts & Hyatt Hotels.
This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. Joining PPDSâ ever growing SoC family, the Philips 135HDL6015IA is compatible with Philips Wave â the evolutionary cloud-based remote device management ecosystem â putting users fully in control of their display fleets, 24/7.
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations.
An AI agent powered by large language models (LLMs) can respond instantly, confirm availability, upsell a suite with pet amenities, and share relevant reviewsall within the same conversation. Example : A traveler browsing a hotel’s website might ask, Do you have pet-friendly rooms available next weekend?
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations.
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations. To see the OPERA Cloud platform in action visit HITEC booth #4015 on June 16-19 th.
6/16/2025 HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels Infor announced a preferred partnership between its Infor Hospitality Management Solution (HMS) and Plusgrade, the global leader in ancillary revenue solutions.
In addition, the hotel property can promote revenue-generating programs, services and amenities, driving upsell and cross sell opportunities. Despite digital self-service trends, calls remain vital touchpoints in high-consideration bookings, and the performance data shows that optimizing this channel can unlock major ROI gains.
Focus on portfolio-level ROI, not just top-line revenue It’s tempting to chase growth for its own sake—more listings, more channels, more exposure. In a proactive model, these aren’t end-of-quarter surprises. They’re early signals. And the faster you catch and address them, the better your competitive position becomes.
71% of hotels plan to implement AI-powered analytics in their POS systems by the end of 2025 to enhance personalization and upselling. The average ROI period for enterprise hotel POS systems is now just 14 months, down from 22 months in 2020 , making it a smart investment for forward-thinking hoteliers.
In addition, the hotel property can promote revenue-generating programs, services and amenities, driving upsell and cross sell opportunities. Despite digital self-service trends, calls remain vital touchpoints in high-consideration bookings, and the performance data shows that optimizing this channel can unlock major ROI gains.
Thatâs a compelling ROI argument for sustainability-focused investments, especially when margins are tight. In addition, the hotel property can promote revenue-generating programs, services and amenities, driving upsell and cross sell opportunities. âTravel is an $11 trillion market,â Bidner said.
In addition, the hotel property can promote revenue-generating programs, services and amenities, driving upsell and cross sell opportunities. Despite digital self-service trends, calls remain vital touchpoints in high-consideration bookings, and the performance data shows that optimizing this channel can unlock major ROI gains.
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
Buoyed by historically high demand and developer ROI, nearly all surveyed (96%) see opportunity in extended-stay, highlighting it as an investment with great potential. The same is true for the economy segment (35%). Capitalizing on extended-stay Extended-stay hotels continue to be front and center for hotel owners and developers.
These not only drive direct bookings but also help in upselling premium rooms or suites. 👉 Read Also - Hotel PMS UX: Improve Revenue & Staff Workflow Measuring ROI on Entertainment Investments Entertainment initiatives can feel intangible — but there are clear ways to measure their impact.
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
Simplifies Targeted Marketing and Upselling Loyalty program data helps you segment your audience effectively—by stay frequency, spend level, preferences, and location. Smart upselling becomes effortless when you know exactly what your loyal guests value. Q3: Can loyalty programs increase direct bookings? A: Absolutely.
Increased Spending: Customized recommendations open up more opportunities for upsells. Focus on ROI —hotels using AI messaging have seen 30-50% lower operational costs by reducing manual labor. Hotels that adopt AI messaging now will: Generate more revenue by minimizing OTA reliance and enhancing upselling.
What is hotel ROI? Hotel ROI means return on investment, which evaluates how much money you are getting out compared to what you put in. The aim is to generate a positive ROI, which you can then use to grow and improve the business or take out as profit. To succeed overall, you can’t afford too many areas to be falling behind.
Discover how you can increase your hotel ROI, while you’re maximizing revenue by choosing the right hotel technology Maximizing revenue and increasing ROI — it’s every business owner’s dream. This eliminates the need to staff an employee to answer room service phone calls, improving the hotel’s ROI. Then, request a demo today.
These strategies are proven to increase reach and conversions, thereby effectively improving your ROIs for high-ticket products. This combined with a good digital marketing strategy translates to greater ROI prospects. While most strategies are helpful, choosing a select few that effectively do the work will give you a better ROI.
To maximise ROI, consider: Cost-Effective Platforms: Google Ads, Microsoft Ads and Bing Ads often deliver lower cost-per-click rates while helping hotels reach niche audiences. Upselling Emails: Post-booking offers, including room upgrades, breakfast packages, or all-inclusive deals, are an excellent way to boost ancillary revenue.
These insights can help you achieve higher levels of productivity, improve your marketing ROI, and help you turn more highly qualified leads into guests. VR headsets can also help desk agents upsell rooms when guests do arrive. Conclusion Tech-powered hospitality marketing can maximize your ROI and help reduce risk.
Powered by its proprietary AI – Aplysia OS – across the full guest journey, HiJiffy allows hoteliers to increase revenue from direct bookings and upselling while automating repetitive tasks to reduce operating costs and mitigate staff shortages. Mews Stand 1748 Mews is the leading platform for the new era of hospitality.
Operational efficiencies Implementation of technology should pay for itself, delivering a significant ROI as it improves overall profitability. More intelligent forecasting and cost control, enabled by technology, is able to help hotels more effectively respond to market changes.
However, they quickly learn they are less sore as they are not carrying so much weight at such a distance, they have bigger table bills as a result of better guest attention and upselling, with better service, they also can expect better tips. GS: Guest experience and ROI.
through mobile upselling Nexus Hub: Hospitality Intelligence, Unified Looking to unlock deeper insights? INTELITY helps hotels deliver faster service, stronger loyalty, and measurable ROI. Thats where Nexus Hub comes in. Nexus will unify data from across your propertys systems; PMS, POS, guest apps, room controls.
It is also an effective way to keep your past guests engaged; nurture relationships with guests and prospects; convert inquiries into bookings; communicate to current guests any updates pertaining to their stay at your hotel; and upsell or cross-sell rooms to future guests. What are the various types of hotel email marketing?
Better upselling. Greater ROI. Make upselling easier and better. Upselling is undoubtedly one of the great business opportunities to increase the average revenue of a hotel. Hoteliers now consider WhatsApp as their go-to communication channel for upselling. Generate greater ROI. Smooth communications.
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