Protel

JANUARY 13, 2022

VISIT WEBSITE Get Started  Request a Demo  Contact Us i Blog Stay Connected The preferred daily partner for over 14,000 hotels worldwide. The #protelfamily welcomes the Mira Me Athens Boutique Hotel. Located in Athens, Greece. The Mira Me Athens Boutique Hotel uses protel’s PMS to run their everyday operations.

Events 52

Events Hotels Management Operations 52

Protel

JANUARY 13, 2022

VISIT WEBSITE Get Started  Request a Demo  Contact Us i Blog Stay Connected The preferred daily partner for over 14,000 hotels worldwide. The #protelfamily welcomes The Olivar Suites. Located in the majesty of the Corfiot southeast coast, Greece. Click the link to discover more.

Events 52

Events Management Hospitality Hotels 52

Intelity

OCTOBER 3, 2023

Efficient Service Is the Best Service A hotel infrastructure connected by technology helps hotel staff be more responsive to guest requests while decreasing the chances of human error. Provide that Personal Touch Guests staying at a hotel that’s able to fulfill their requests — even before they place them — are much more likely to return.

Dining 86

Dining Operations Services Branding 86

Intelity

OCTOBER 30, 2023

Conversely, guests can message hotel staff to request extra towels or a forgotten toiletry item, allowing staff the opportunity to fill requests in a timely manner. It’s already here. As more and more people rely on their smartphones for daily tasks, the way they communicate has shifted as well. Approximately 8.4

Hotels 85

Hotels Operations Dining Consumer 85

Fuel Travel

APRIL 23, 2024

When evaluating a potential booking engine vendor, hotels have many things to balance. First and foremost, core features like real-time integration with key systems. Your booking engine should be designed to convert based on consumer behavior and expectations. Secure payment processing is also a non-negotiable for any booking engine.

Consumer 52

Consumer Hotels Retail Revenue 52

Intelity

AUGUST 1, 2023

Additionally, contactless service has reduced the amount of check-ins front desk staff need to process manually — taking a load off of properties that are short staffed and allowing hotel operators to focus on timely guest requests. They’re changing the way we conduct business, streamline our daily lives, and plan our travel.

Hospitality 76

Hospitality Services Tourism Events 76

Intelity

APRIL 25, 2023

Review Individual Guest Data for Upselling Opportunities Using a staff operations platform , hotels can receive ​​comprehensive data on everything from service request frequency to the average dining check size, providing them with valuable insight into who’s staying at their hotel and what their guests’ digital activities are during their stay.

Revenue 79

Revenue Upsell Dining Hotels 79

Intelity

JULY 27, 2023

Requesting their folio and placing lost-and-found inquiries are common examples of post-stay needs, but who says a guest must call the property in order to get what they need? Digital access to a property’s services and amenities in a post-COVID environment is now an expectation, and not just a luxury, for modern travelers.

Hotels 77

Hotels Branding Travel Operations 77

Intelity

OCTOBER 12, 2023

With comprehensive data on everything from service request frequency to average dining check size, hoteliers can easily gain insight into their guests’ and their guests’ digital activities during their stay. Observe a guest requesting a high-floor during every stay? points from 2019.

Dining 81

Dining Operations Services Management 81

Intelity

NOVEMBER 21, 2023

A branded hotel mobile app can offer guests an array of conveniences — from mobile check-in to mobile key and booking spa appointments and requesting service items. A branded hotel mobile app can offer guests an array of conveniences — from mobile check-in to mobile key and booking spa appointments and requesting service items.

Dining 88

Dining Operations Hotels Branding 88

Intelity

SEPTEMBER 21, 2023

Additionally, guests can place requests for extra towels or additional pillows directly from the smart-room tablet. Four key ways hotel smart rooms with in-room tablets can actually save your property money, while driving non-room revenue When it comes to running a hotel, saving money is just as important as driving new revenue.

Dining 82

Dining Revenue Events Services 82

Fuel Travel

MARCH 28, 2023

Hotel mobile apps can be used by guests for a variety of hotel services such as dining and activities reservations, and concierge and maintenance requests. All-in-all, a mobile app that can be used for services, requests, and general questions leads to more eyes on your brand.

Ancillary Revenue 78

Ancillary Revenue ROI Revenue Hotels 78

Intelity

JULY 18, 2023

Additionally, they can book spa appointments and request additional services or forgotten items, such as towels or toothbrushes. Smart hotels are in — Here are a few ways to create a high-tech guest experience at your property Technology is the new luxury , and it’s the type of luxury travelers are currently craving. Here are three ideas.

Dining 81

Dining Hotels Branding Consumer 81

Intelity

AUGUST 29, 2023

Additionally, a staff operations hub can field service and maintenance requests , while keeping up with preventative maintenance and work orders , all from one ticketing hub. There are many ways hoteliers can increase non-room revenue, but the clearest answer lies in hotel technology. Here are a few ways. Take in-room dining , for example.

Revenue 75

Revenue Upsell Operations Hotels 75

Fuel Travel

JUNE 27, 2023

Schedule a hotel mobile app demo. Schedule a digital key demo. The hotel check-in process has long been an important, albeit tedious step in a hotel guest’s to-do list. But it’s becoming much easier to improve the hotel check-in process thanks to an advancement in user-friendly hotel software systems. Introducing the hotel mobile key.

Hotels 78

Hotels Cancellation OTA Occupancy 78

Intelity

JANUARY 12, 2023

Through a hotel’s mobile app, guests can place service requests and in-room dining orders and get automated updates in real-time. An efficient app process for simple service requests gives guests the feeling of full service. A September 2022 survey by the AHLA saw 87% of hotel respondents reporting staffing shortages. An added bonus?

Services 52

Services Hotels Dining Management 52

A Sales Guy

SEPTEMBER 3, 2013

Product demos and trials seem to be the thing these days, especially in the world of SaaS (Software as a Service). Product demos and trials have quickly become standard operating procedure in sales today and this trend shows no sign of abating. The unfortunate result of this demand for trials or demos is that sales people suck at them.

Sales 119

Sales Sales Tools Services Construction 119

Intelity

MAY 9, 2023

Four key reasons an integrated hotel technology stack is critical when selecting a tech platform When it comes to choosing the correct technology platforms and solutions for your hotel, many features should be taken into account. Ask yourself: Is the solution cloud-based? This means it’ll add an extra layer of security. What is a Tech Stack?

Operations 77

Operations Hotels Revenue Management Revenue 77

Intelity

MAY 23, 2023

Using hotel technology to execute targeted promotions and upgrade opportunities can give guests a more personalized experience, while setting hoteliers up for a substantial increase in revenue In the world of online gaming, “microtransactions” are available in-game purchases that only cost a small amount of money. See a guest ordering a steak?

Revenue 70

Revenue Intent Dining Events 70

Intelity

OCTOBER 25, 2023

Seamless Communication: Whether it’s requesting extra towels, seeking advice on local wellness activities, or reporting an issue with their room, guests can seamlessly communicate with hotel staff through the platform, ensuring their needs are met promptly.

Travel 84

Travel Services Operations Dining 84

Intelity

SEPTEMBER 6, 2023

And if there’s an issue, using a smart-room tablet , they can quickly put in a service request for the problem to be fixed. To start, let’s define what a smart hotel room is and answer the question, what is smart room technology? That’s why guests appreciate, and in many cases expect, casting capabilities.

Services 77

Services Revenue Shopping Dining 77

Intelity

AUGUST 8, 2023

On a broader scale, business intelligence and data analysis can provide comprehensive data on everything from service request frequency to the average dining check size. But oftentimes, this seems easier said than done. So, how can your property adapt to changing customer expectations? This will make their stay feel much more customized.

Dining 52

Dining Scale Services Consumer 52

Intelity

JULY 11, 2023

An app can track the most common types of guest requests, dining metrics and which menu items are the most popular, and how often they’re using the app to communicate with hotel staff. This means it’s imperative to woo consumers by leaning into what they want and finding ways to make those things happen seamlessly.

Upsell 63

Upsell Hotels Shopping Consumer 63

TravelNet

NOVEMBER 22, 2023

Visit our Track Payments page or request a demo today! Earning a direct booking is a lot of work. From setting up your website to property photos and expensive marketing efforts, it comes at the end of a long chain of events, nearly all of which are under your direct control. It doesn’t make much sense. Ready to learn more?

Management 52

Management Events Revenue Market 52

Fuel Travel

FEBRUARY 23, 2023

Reduce wait times Reducing crowds also means reducing guest wait times for all requests! This means that guests coming down to the lobby for other issues or complicated requests will wait for less time before seeing your staff. Self-service guest solutions are a win-win for hotels.

Ancillary Revenue 55

Ancillary Revenue Hotels Revenue Services 55

Intelity

MARCH 21, 2023

Request a demo today. Smart-room tablets are one way to ensure your guests’ dollars stay on your property A casino operator’s dream is to see every seat at the slot machines filled. So, what if you could seamlessly engage your guests with your casino’s gaming offerings while they’re relaxing in their guest rooms?

Casinos 70

Casinos Resorts Services Events 70

Intelity

MARCH 16, 2023

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests. This tech is also useful for time-sensitive promotions and events.

Upsell 67

Upsell Events Hotels Revenue 67

Intelity

JUNE 13, 2023

Making a digital request via the in-room tablet or mobile app , which is then sent directly to housekeeping keeps all wheels moving. To learn more about the benefits of hotel tech on a property’s operations, request a demo today. Take in-room dining , for example.

Dining 69

Dining Hotels Cancellation Operations 69

Intelity

FEBRUARY 2, 2023

Simplifying the room service process is just one of many ways hotel in-room technology can positively impact the guest experience. Hospitality can have several definitions, but the main theme is always anticipating and catering to a guest’s needs and desires. In-room, smart-room tablets help meet this consumer demand. Need more Keurig pods?

ROI 52

ROI Dining Consumer Hotels 52

Intelity

SEPTEMBER 26, 2023

Three key ways in-room entertainment has been elevated thanks to hotel technology The adoption of hotel technology has changed nearly every facet of today’s hotel stay. Take in-room dining for example. But in-room dining isn’t the only portion of a hotel stay that has experienced a refresh thanks to technology in hospitality in recent years.

Dining 81

Dining Hotels Scale Shopping 81

Intelity

JUNE 14, 2023

Branded hotel mobile apps allow guests to seamlessly request additional towels, order and track in-room dining , review hotel compendiums, book spa appointments, digitally shop the gift shop , and more. There’s an app for that. Need to get to the airport at 5 a.m. and don’t want to wake up your spouse? There’s an app for that.

Travel 66

Travel Dining Shopping Branding 66

Hotelogix

JANUARY 31, 2024

Follow-up emails, feedback requests, and loyalty programs help maintain a connection and encourage repeat visits. With actionable strategies and insights into the latest trends, this guide is essential for anyone looking to elevate their guest service capabilities and enhance guest experience.    What is Guest Experience?

Services 52

Services Hotels Hospitality Shopping 52

Intelity

MARCH 8, 2023

Mobile apps also let guests order room-service, book on-site dining reservations and spa appointments, and request missing toiletries all with just a tap of their finger. But what if you could bundle your loyalty program with other revenue-driving features, such as in-app gaming, on-site dining, and more?

Casinos 56

Casinos Branding Dining Revenue 56

Hotelogix

FEBRUARY 8, 2024

You can also let your guests check-in, unlock the door, raise service requests, make payments, and check out using smartphones.  Creating a guest-centric hotel isn't just about smiling at guests when they walk through the door; it's a philosophy that shapes every interaction, service, and amenity your hotel offers.

Management 59

Management Services Hotels Cancellation 59

Intelity

FEBRUARY 16, 2023

After a long day of work meetings or sightseeing, guests can view menus that have been updated in real-time, place their dining request and track their order’s progress all from their app — just like they would their favorite food delivery app. The same goes for hotels. Here are a few ways tech can help customize your guests’ stay.

Services 52

Services Dining Retail Shopping 52

TravelNet

FEBRUARY 28, 2024

Fraud has been a risk of doing business since the advent of currency. Since then, it’s taken many forms. Suppliers defrauding sellers. Sellers defrauding customers. But in 2024, it’s credit card fraud we need to worry about most. And the vacation rental industry is hardly immune. It’s safe to assume that they’ll attempt other purchases as well.

Intent 52

Intent Management Business 52

Intelity

FEBRUARY 8, 2023

If a guest forgets their toothbrush or needs extra towels, item requests can easily be made on an app. Additionally, guests can make purchases from the gift shop , request additional towels or toiletries, and book spa appointments all with just a tap. Gone are the days when guests traveled strictly for just work or just pleasure.

Dining 52

Dining Cancellation Services Travel 52