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How Custom CRMs Improve Workflow, Sales, and Retention

Social Hospitality

Theyre costing you leads, time, and revenue. Youre seeing real insights tied directly to your booking flow, which means you can optimize campaigns, adjust your outreach, and scale your digital marketing with confidence. Not so great when youre trying to convert a wedding inquiry or track room bookings.

Sales 130
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IHG reports FY2024 global RevPAR increase of 3%; acquires Ruby brand

Hotel Business

.” Established in 2013, the Ruby brand currently operates 20 hotels (3,483 rooms) in major cities across Europe and has another 10 pipeline hotels (2,235 rooms). The pipeline hotels are set to open over the next three years across more European cities including Edinburgh, Marseille, Rome and Stockholm. .”

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Choice exceeds full-year 2024 expecations

Hotel Business

year-over-year net increase in our more revenue-intense domestic rooms portfolio, a testament to the success of our growth strategy,” said Patrick Pacious, president/CEO, Choice. from year-end 2023, and its pipeline reached nearly 43,000 rooms. from year-end 2023, and its pipeline reached nearly 25,000 rooms.

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IHG Q1 global RevPAR up 3.3%

Hotel Business

Q1 global rooms revenue on a comparable basis saw business +3%, leisure +2% and groups +5% ADR +2.2% in the same quarter last year; global pipeline of 334K rooms (2,265 hotels), +9.4% Q1 global rooms revenue on a comparable basis saw business +3%, leisure +2% and groups +5% ADR +2.2% year-on-year increase in our pipeline.

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Elie Milky promoted Chief Development Officer at Radisson Hotel Group Dubai

eHotelier

Under Milky’s leadership, Radisson is scaling its Development and Feasibility teams, adding specialist analysts and project managers to enhance deal sourcing, underwriting, and technical support. Looking ahead, Radisson Collection Residence Riyadh, the brand’s third address in the Saudi capital, is set to open in Q4 2025.

Scale 52
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IHG continues growth momentum of the Holiday Inn brand in Japan

eHotelier

ANA Holiday Inn Kobe Sanda and ANA Holiday Inn Tosu will add two new destinations to the growing portfolio of 15 Holiday Inn open and pipeline hotels across Japan. In addition, the hotels will join the Holiday Inn’s global footprint which includes 1,241 open hotels and 273 hotels in the pipeline.

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Emblems Collection announces first flagship with Lucknam Park Hotel & Spa

eHotelier

With a highly selective approach focused on AAA destinations, Emblems seeks intimate, human-scale properties with a residential flair. With ten Emblems hotels already signed, we are on track to reach our target of fifteen hotels in development by the end of 2025, effectively doubling our pipeline in just one year.

Hotels 52