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Panache, THSA sign strategic service agreement at AHICE Fiji

Hotel Management

Independent hotel operator Panache Hotel Group (PHG) has partnered with THSA Hotel Advisors on a strategic service agreement, signed at AHICE Fiji Islands Investment in Tourism Summit last week. The post Panache, THSA sign strategic service agreement at AHICE Fiji appeared first on Hotel Management.

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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand. Below, we explore the top 5 proven advantages of automated customer service for hotels and resorts — backed by real results. Let’s check it out!

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Amanda Cottome takes lead of La Vie Hotels and Resorts’ Pacific operations

Hotel Management

Independent hotel management company La Vie Hotels and Resorts has welcomed experienced hospitality figure Amanda Cottome to lead its operations in the Pacific region. At Ovolo, she also previously served as Director of Operations for Australia, overseeing the performance of the group’s Australian portfolio.

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Mission Control: Evolving Property Management Systems Take Hotel Operations to New Heights

Lodging

Guests expect personalized, efficient service, frontline hotel teams expect to have the bandwidth to deliver that service and succeed in their jobs, and managers expect to have the data needed to make the best operational decisions.

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AI’s Game-Changing Role in Hotels

Hotel Management

AI is transforming hotels through personalisation, automation, and predictive analytics, enhancing guest experiences and operational efficiency while addressing ethical challenges for a competitive, tech-driven future. AI also is transforming back-of-house operations.

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Profitability Amid Uncertainty: Why Hotels Rely on Revenue Management Technology

Lodging

The hospitality industry must stay aware of profit-increasing incentives and cost-cutting measures without negatively impacting service delivery and guest satisfaction.

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How Gen AI Is Enhancing Guest and Employee Experiences in Hospitality

Skift Blog

Skift Take: Generative AI is transforming hospitality with personalized guest experiences, optimized workforce management, and operational efficiency. Through smart rooms, predictive maintenance, and AI-driven tools like chatbots, hotels are elevating service while supporting staff. Diana Nay Read the Complete Story On Skift