Skift Blog

DECEMBER 19, 2024

Skift Take: Generative AI is transforming hospitality with personalized guest experiences, optimized workforce management, and operational efficiency. Through smart rooms, predictive maintenance, and AI-driven tools like chatbots, hotels are elevating service while supporting staff. Diana Nay Read the Complete Story On Skift

Hospitality 293

Hospitality Services Operations Management 293

Hotel Management

MARCH 12, 2025

Hilton Brisbane, a landmark hotel in the citys CBD, is set to close its doors at the end of this month after almost 40 years of service. A spokesperson for Hilton told HM that the hotel will cease to operate under the Hilton brand on 31 March 2025, following the expiration of the lease agreement with the property’s owner, ISPT.

Closing 257

Closing Retail Operations Branding 257

Lodging

JANUARY 2, 2025

RIU, which is owned by the Riu family, specializes in holiday resorts with over 80 percent of its establishments offering its All Inclusive by RIU service. RIU Hotels & Resorts announced it’s offering Upgrade’s Flex PayBook Now Play Later Options to its guests.

Resorts 275

Resorts Hotels Services Travel 275

Hotel Management

APRIL 28, 2025

Marriott International President and CEO, Anthony Capuano, said the acquisition will help support the companys growth in the select-service segment globally. We will continue to own our real estate and operate all our hotels. This relationship will allow us to work together to maximize returns.

225

225

Hotel Management

JANUARY 30, 2025

We expect this dynamic to continue throughout 2025 as hotels emerge as a preferred asset class driven by outsized yields, robust operating performance and favorable supply dynamics.

Real Estate 261

Real Estate Hotels Branding Marketing 261