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No need to obsess over RevPAR or lose sleep over ADR – there are much more important metrics out there for revenue managers. Revenue management is not a walk in the park. The latest guide by Mews, the industry-leading hospitality cloud, explores the new success metrics for revenue managers. Get your copy here.
The APAC Revenue Management Summit returned to Melbourne this week under the fitting theme: Simply the Best. Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. The panel explored broader market trends, owner expectations, and revenue management best practices.
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All employees are revenue management ambassadors for their organisations. Everyone contributes to the revenue success of a business in both direct and non-direct ways. Surprisingly, the value of operational excellence on commercial performance is often not talked about enough.
Advanced Strategies to Maximize Revenue a. Dynamic Pricing: Real-Time Revenue Optimization c. With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). The New Age of Hotel Distribution 2.
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With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.
No need to obsess over RevPAR or lose sleep over ADR – there are much more important metrics out there for revenue managers. Revenue management is not a walk in the park. The latest guide by Mews, the industry-leading hospitality cloud, explores the new success metrics for revenue managers. Get your copy here.
In STAAH, the Indian hospitality group found a sophisticated system to help manage room types and yield rules, and boost direct revenue by 30%. Achieving goals with STAAH’s superior solution With multiple room types across properties spread across the world, agility in operation and optimisation is essential.
By integrating real-time data from a hotels Property Management System (PMS), this tool significantly simplifies operations while delivering tailored and timely messaging to guests via WhatsApp , with SMS as a dependable fallback. Arrival Essential details such as Wi-Fi codes, check-in instructions, and breakfast schedules.
Hoteliers face so much pressure to deliver exceptional service while streamlining operations. Gone are the days of dealing with multiple systems for reservations, revenue management, and guest engagement. Why Fragmented Systems Fall Short Managing operations with disconnected tools will just give hoteliers a huge workload.
Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling?
In todays competitive hospitality landscape, driving revenue beyond the traditional room rate is no longer a luxuryits a necessity. With over two decades of experience, Pablos expertise is helping hotels unlock hidden revenue potential. With SiteMinder’s flexible platform, you can easily diversify your revenue streams.
In todays competitive hospitality landscape, driving revenue beyond the traditional room rate is no longer a luxuryits a necessity. With over two decades of experience, Pablos expertise is helping hotels unlock hidden revenue potential. With SiteMinder’s flexible platform, you can easily diversify your revenue streams.
The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. By encouraging guests to book directly through your website, you can keep more of the revenue and build stronger relationships with your guests. Implement Dynamic Pricing for Optimal Revenue What is Dynamic Pricing?
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“Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, executive vice president and general manager of Oracle Hospitality.
Upsell solutions offer more than just extra revenue; they streamline hotel operations by using real-time data to optimize staffing, forecasting, and resource allocation. Enhancing Guest Engagement and Revenue with Smart The post Beyond Revenue: How Smart Upsell Solutions Improve Hotel Efficiency appeared first on Revfine.com.
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Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. in the hotel bar?
To analyze revenue and costs effectively through the guest journey, you need Business Intelligence (BI) tools that empower hotel commercial teams and management by providing real-time data analytics, actionable insights, and predictive modeling.
As a result revenue was missed and the guest experience in bookings was below par. What they needed wasnt just another tech platform, but a smart, scalable solution built for real hotel operations. With STAAH channel manager , the team had greater control over revenue from corporate bookings to last-minute leisure travellers.
In today’s fast-paced hospitality landscape, staying ahead of the curve is paramount for maximizing revenue potential. As technology continues to evolve, so do the strategies and innovations within revenue management.
In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. From constant staff training to frequent operational errors and guest dissatisfaction, poor PMS UX (User Experience) bleeds time, money, and morale.
Unlike traditional booking engines that redirect users to external sites, an embedded booking engine integrates directly with the operators own website. With features like multi-property search, real-time availability updates, and upselling options, hotels can showcase everything they have to offer and capture more revenue per guest.
With the increasing complexity of hotel operations , having a centralized system that automates reservations, housekeeping updates, and billing processes can make all the difference. The hospitality industry is no longer operating on traditional pen-and-paper methods. How often do billing mistakes lead to guest dissatisfaction?
A hotel commercial strategy is a coordinated business approach that integrates sales, marketing, revenue management and distribution efforts to maximise total hotel revenue. Hotel businesses can succeed in this ever-changing landscape by reshaping how they operate.
By automating many of the time-consuming aspects, like room block management and rate tracking, hotel teams can operate more efficiently, maximize revenue from group stays, and focus on creating exceptional guest experiences. We prioritize quality partnerships and are excited to build a strong relationship with Cloudbeds.”
A significant customer cohort that has yet to be fully embraced at both operational and marketing levels are guests with disabilities. Substantial opportunities exist to upsell and cross-sell to capture more total revenue from this growing segment.
Discover how you can increase your hotel ROI, while you’re maximizing revenue by choosing the right hotel technology Maximizing revenue and increasing ROI — it’s every business owner’s dream. Here are four ways hotel technology can offer a profitable return on investment, while maximizing revenue. Then, request a demo today.
Forced modifiers are just one way upselling in hotels can be maximized During a busy time of the year, like the start of the holiday season which we are quickly approaching, hotels are continually looking for strategies to drive non-room revenue. Train Staff Regularly Staff training is critical to the success of upselling in hotels.
Learn more Benefits of having a hotel chatbot A hotel chatbot brings many advantages that improve guest experience and streamline operations. By handling guest inquiries 24/7, promoting services, and providing useful insights, chatbots save your staff time and can even boost your revenue. How does a hotel booking chatbot work?
What is revenue optimization? Revenue optimization in hotels is a comprehensive strategy that accounts for all revenue streams and uses data to enhance the overall revenue performance of the business. Table of contents Why is hotel revenue optimization important? Our smart hotel platform helps you do exactly that.
A quick search on the internet yields a wide range of definitions for ‘revenue management’. Some of these take a theoretical, almost academic approach and, in several instances, there are iterations of revenue management’s classic definition: ‘selling the right room, to the right guest, at the right time, for the right price’.
Looking to enhance the guest experience and streamline hotel operations? Hotels can even upsell additional amenities, leading to increased revenue and guest satisfaction. Guest request systems also provide valuable data on guest preferences, allowing hotels to identify areas for improvement and optimize their operations.
With that in mind, it’s an opportune time for hotel operators to reassess their revenue strategies to capitalise on the influx of travellers. Historically, hotel performance has been measured by room-based metrics such as Revenue per Available Room (RevPAR), Average Daily Rate (ADR), and occupancy.
A few small but powerful tweaks to your overall pricing strategy can make a dent to your revenue. In this blog, we share some simple tactics and ideas that can boost your hotel’s revenue. Optimise ancillary revenue. Attractively pricing these or combining with room booking to create packages can bump up your revenue quickly.
What is hotel revenue management? Hotel revenue management is the strategic distribution and pricing tactics used to sell perishable room inventory to the right guests at the right time in order to boost revenue growth. What is the primary purpose of revenue management? Revenue management is essential for any hotel today.
After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. Further to that, it opens up opportunities to unlock more revenue for the business.
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