STAAH

MAY 25, 2025

Errors and overbookings prompted the search for a better tech solution Despite the breathtaking guest-facing experience, the situation for Sentrim Hotels & Lodges on the backend was not so pretty. Overbookings were common and rate parity issues frequently cropped up. Its a gateway to memorable adventures across Kenya.

Overbooking 89

Overbooking Hospitality OTA Upsell 89

AskSuite

APRIL 28, 2025

Running a hotel today involves managing a complex network of systems from reservations, sales operations, communication channels , marketing tools, and distribution. But when these parts dont talk to each other, the result is a fragmented operation that drains productivity and inflates costs. Whats hotel integration?

Operations 52

Operations Upsell Overbooking Hotels 52

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

Operations 107

Operations Overbooking OTA Revenue 107

STAAH

OCTOBER 13, 2024

STAAH provided a centralised way to set and update inventory and rates River Beach Resort & Residences now uses the STAAH channel manager’s real-time inventory and rates updates, which has helped resolved the price parity issues, overcome overbookings and streamline integrations for all channels.

Resorts 115

Resorts Operations Shopping Overbooking 115

STAAH

JUNE 15, 2025

Since partnering with STAAH, The Citi Residenci Hotels has transformed its digital operations — unlocking efficiency, improving online visibility, and creating a future-ready booking experience for both guests and staff. Manual inventory updates led to overbookings, rate inconsistencies and missed direct booking opportunities.

Hospitality 95

Hospitality OTA Overbooking Hotels 95

Hotel Speak

JANUARY 28, 2025

Hoteliers face so much pressure to deliver exceptional service while streamlining operations. Why Fragmented Systems Fall Short Managing operations with disconnected tools will just give hoteliers a huge workload. Take the next step in transforming your hotel operations. Imagine this: Using one PMS for bookings.

Management 94

Management Hospitality Revenue Management Revenue 94

STAAH

APRIL 22, 2025

Managing multiple OTAs can feel like walking a tightrope for hoteliersone wrong step can lead to overbookings, rate discrepancies or missed revenue. Overbookings: Inventory mismatches or delayed updates result in unhappy guests and operational chaos. Ready to win at the OTA game? Keen to see how it could work for you?

OTA 66

OTA Management Overbooking Revenue 66

STAAH

NOVEMBER 19, 2024

This keeps operations smooth and guests happy, even when surprises arise. Communication Skills: Building Connections Clear and effective communication builds trust and ensures smooth operations. Pro Tip: Stay flexible and always have a Plan B. Teamwork: The Backbone of Hospitality Hospitality is never a solo act.

Hospitality 109

Hospitality Overbooking Services Management 109

STAAH

JUNE 29, 2025

Manual updates to availability and rates across OTAs were taking up too much time — and the risk of errors or overbookings loomed large. “We STAAH helped the RatiLanna team simplify operations overnight. We needed a solution that could keep pace with the way the industry was evolving,” says the team at RatiLanna.

OTA 69

OTA Overbooking Resorts Dining 69

SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. trillion in 2023, the demand for skilled operations managers has never been higher.

Operations 52

Operations Management General Manager Hotels 52

Hotel Speak

OCTOBER 10, 2024

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 103

Events Sales Operations Sales Process 103

SiteMinder

JUNE 18, 2025

Connectivity and operational challenges required a smart solution Before implementing SiteMinder’s technology, Casa Salles faced several distribution management challenges. Without proper integration between operations and management, overbooking became a recurring problem that resulted in significant business losses.

Revenue 52

Revenue Overbooking Consumer Operations 52

SiteMinder

SEPTEMBER 4, 2023

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. “Our Since implementing SiteMinder our operations have undergone a remarkable transformation.

Operations 98

Operations Revenue Hotels OTA 98

Inn Quest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Efficient front office operations are crucial for guest satisfaction as they set the initial impression.

Operations 88

Operations Management Revenue Revenue Management 88

eZee Absolute

DECEMBER 22, 2024

Upgrade Hospitality Solutions Operational efficiency and a seamless guest experience are essential during high-demand periods. And eZee Centrix , our Channel Manager, allows you to seamlessly manage room availability across multiple online platforms, ensuring maximum visibility and minimizing overbooking risks.

Overbooking 52

Overbooking Accommodation Events Revenue 52

Hotel Business

FEBRUARY 25, 2025

Cloudbeds has formed a strategic partnership with Sabre Corporation to deliver a deeper integration between Cloudbeds PMS and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless solution for managing distribution, reservations and property operations.

Global Distribution System 59

Global Distribution System OTA Overbooking Pipeline 59

SiteMinder

MARCH 25, 2025

For hotel owners, the value of this role goes beyond daily operations. For example, during peak travel periods, an efficient reservations manager using a modern property management system (PMS) can swiftly allocate room blocks for group bookings or special events, maximising occupancy without overbooking.

Management 52

Management Overbooking Occupancy Revenue 52

Hotelogix

OCTOBER 30, 2024

Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service  What are the Common Challenges Hotel Front Desk Operations Face? Handling these queries manually can lead to overbookings.

Operations 64

Operations Overbooking Hotels Services 64

Little Hotelier

OCTOBER 15, 2024

Mr Thatthep Jearanaisilp takes pride in operating the conveniently located property, which is near local restaurants and stores while giving travellers the ideal spot to relax and enjoy southern Thailand’s coastal charm. After nearly two years of operation, Makai Nap continues to grow and thrive.

Operations 52

Operations Overbooking Accommodation Management 52

eZee Absolute

DECEMBER 11, 2024

The more you grow, the more challenges you encounter, from managing operations across multiple locations to maintaining consistent guest satisfaction. Managing operations across numerous properties and keeping track of each one was becoming more complex. Yet, you also know the hard truth: the road to expansion isnt easy.

Operations 52

Operations Hotels Management Overbooking 52

STAAH

SEPTEMBER 1, 2024

Coordinating availability across multiple channels was a cumbersome task, often leading to overbooking or missed opportunities. Streamlined integration resolved overbooking issues – all from the ease of a single, user-friendly STAAH dashboard. Additionally, manual updates and discrepancies in pricing caused a bit confusion.

Overbooking 112

Overbooking Revenue Management Hotels 112

STAAH

APRIL 8, 2025

With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex. Operational efficiencies Losing precious staff hours to manual uploading of rates and inventory across multiple OTAs is a thing of the past.

Management 66

Management OTA Revenue Management Revenue 66

STAAH

OCTOBER 7, 2024

By integrating with STAAH, Ottila International provides hoteliers with a streamlined solution for managing their operations more efficiently, from reducing manual data entry to minimizing overbookings.

B2B 115

B2B Overbooking Accommodation Travel 115

SiteMinder

OCTOBER 26, 2022

Things get harder when everything needs to be done manually, and the chance of overbooking is high. This four-star hotel in Kuta, Bali, has been operating for more than 30 years since 1988. ” “Knowing the high turnover of rooms in our hotel, this is such an important feature to avoid overbooking,” explains Kadek.

Resorts 105

Resorts Overbooking OTA Management 105

Cloudbeds

FEBRUARY 25, 2025

This collaboration delivers a deeper integration between Cloudbeds Property Management System (PMS) and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless and efficient solution for managing distribution, reservations, and property operations.

Hospitality 59

Hospitality OTA Overbooking Operations 59

Inn Quest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. The Impact of Inventory Management on Hotel Operational Costs Inventory management directly impacts a hotel’s operating costs in several ways.

Management 87

Management Overbooking Revenue Hotels 87

STAAH

APRIL 29, 2025

With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). Pro Tip: Quarterly Audit Your Channel Manager Setup Treat your Channel Manager like a growth tool not just an operations tool.

Revenue 84

Revenue Management OTA Average Daily Rate 84

Hotelogix

NOVEMBER 28, 2024

From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. For small operators, simplicity and affordability might be the priority. Operational Efficiency: Staff can focus on guest interactions instead of manual updates.

Business 52

Business Management OTA Global Distribution System 52

Hotelogix

APRIL 11, 2025

​In today's rapidly evolving hospitality landscape, integrating technology into hotel operations has become essential. However, relying solely on technological advancements without emphasizing human interaction and operational excellence can lead to impersonal guest experiences.

Overbooking 52

Overbooking Average Daily Rate Hotels Operations 52

STAAH

MAY 28, 2025

To stay competitive, hoteliers must optimize their OTA operations for better efficiency and guest experience. Operational efficiency: Reduce platform-hopping and manual data entry. Stat Insight: Hotels lose up to 10% of revenue annually due to mismatched room data and overbookings caused by poor channel management (STR, 2023).

OTA 66

OTA Revenue Management Overbooking 66

Hotelogix

OCTOBER 18, 2024

The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work. What Is Hotel Operations Management? Why Are Efficient Hotel Operations Important?

Operations 52

Operations Management Hotels Services 52

Cloudbeds

OCTOBER 9, 2024

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 59

Events Sales Operations Sales Process 59

Hotel Speak

JULY 4, 2024

July 3, 2024— DerbySoft , specialists in high-performance distribution services, announced a new partnership with IDeaS , a SAS company, provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types.

Revenue 106

Revenue Revenue Management Forecasting Overbooking 106

STAAH

JULY 7, 2024

STAAH was a game changer Since implementing STAAH , CityBlue’s operations have undergone a remarkable transformation. This has not just saved countless hours but has also reduced the risk of errors and overbookings , providing a seamless booking experience for guests. It was a must.

Revenue 115

Revenue Overbooking Hotels Marketing Strategy 115

SiteMinder

MAY 21, 2023

Silavadee Pool Spa Resort Samui, a renowned 5-star establishment with over 14 years of operation, is nestled on the tranquil Lamai Beach in Surat Thani, Koh Samui. This eliminates manual updates, increases bookings and revenue, and eliminates concerns about overbooking or missing bookings.

Resorts 98

Resorts Overbooking Yield Management OTA 98

StayNTouch

JUNE 1, 2022

Multi-Property Dashboard & Stats Enhancing Your Guest Experience & Operations Across Your Hotel Portfolio In the latest edition of What’s New in Stayntouch , we sat down with our Product Manager Bernd Barysch to discuss the recent expansion of the multi-property functionality for Stayntouch PMS. What's New in Stayntouch PMS?

Operations 52

Operations Hotels Scale Occupancy 52

SiteMinder

FEBRUARY 17, 2025

This innovative approach has been implemented by Chief Commercial Officer (CCO) Michela Pittaluga and her dedicated team, with help from SiteMinders platform to optimise operations, streamline the booking process and enhance the overall guest experience. We save about 50% in daily operations.

Global Distribution System 52

Global Distribution System Overbooking Management Operations 52