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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

SiteMinder

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. Since implementing SiteMinder our operations have undergone a remarkable transformation.

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Managing a large hotel? You need cloud-based hotel management software.

Hotelogix

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Plus, it leads to complexities such as rate parity/inventory disparity, overbookings, and guest dissatisfaction. 

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VALA Hua Hin – Nu Chapter Hotels streamlines operations and boosts revenue since switching toSiteMinder

SiteMinder

Given that VALA Hua Hin – Nu Chapter Hotels has partnered with several travel agencies, staff members had to spend a lot of time inputting data and managing the online sales channels manually. This allows us to develop sales strategies that generate the highest revenue, all within a single platform.”

Revenue 52
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Silavadee Pool Spa Resort Samui increases bookings by 60% with SiteMinder’s platform

SiteMinder

Silavadee Pool Spa Resort Samui, a renowned 5-star establishment with over 14 years of operation, is nestled on the tranquil Lamai Beach in Surat Thani, Koh Samui. Recognising the need for technology, the team turned to SiteMinder’s channel manager as the solution to expand sales channels effortlessly.

Resorts 98
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Chalet Hôtel Alp’Azur drives remarkable 44% revenue lift with SiteMinder

SiteMinder

“We were searching for a channel manager who could assist us in our day-to-day operations and help create rate plans. Optimised operations using two-way connectivity Thanks to the seamless integration between their PMS, SiteMinder, and multiple online sales channels, managing reservations has become incredibly easy for Alp’Azur.

Revenue 52
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Chalet Hôtel Alp’Azur drives remarkable 44% revenue lift with SiteMinder

SiteMinder

“We were searching for a channel manager which could assist us in our day-to-day operations and help create rate plans. Optimised operations using two-way connectivity Thanks to the seamless integration between their PMS, SiteMinder, and multiple online sales channels, managing reservations has become incredibly easy for Alp’Azur.

Revenue 52
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What is a channel manager? All you need to know

Cloudbeds

And even then, manually-managed distribution is risky: any delays in updating rates and availability on a channel’s extranet could mean selling a room that isn’t available or selling at a lower rate, which can lead to overbooking and sub-optimal yield management. In the case of one-way sync, reservations or cancellations will not be imported.