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But luckily, there is a solution: Single-solution platforms that consolidate all essential hotel management tools into one complete system. Gone are the days of dealing with multiple systems for reservations, revenuemanagement, and guest engagement. Another channel manager for distribution.
David Belón , General Manager of Casa Palacete 1822, discusses how the team has leveraged technology to deliver exceptional guest experiences whilst optimising their distribution strategy since becoming a SiteMinder customer. Our smart hotel platform helps you do exactly that.
Overbooking can be a cost-effective strategy if implemented correctly. What is a hotel overbooking strategy? The hotel overbooking strategy is a revenuemanagement technique that hotels use to maximise occupancy and revenue. Tips to make your overbooking strategy a success 1) Be data-driven in your approach.
Revenuemanagement (RM) is supremely necessary for hotels. I kid you not, most of the hotels refrain from opting for any sort of revenuemanagement services. The hotel revenuemanagement myths that are swirling around are the real reasons hotels are so skeptical about it. Who is to blame for it?
Managing a profitable hotel requires a careful eye on your inventory. You don’t want to sell your rooms too early at reduced rates because such spillage can drain your revenue. However, spoilage, overbooking, and overselling can also wreck your profits.
Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. Enter the channel manager. 1) PMS + channel manager = real-time peace of mind Your Property Management System (PMS) is your operational command centre.
Let’s be honestrunning a hotel while managing its revenue at the same time is a balancing act. From making sure staff, guests, and smooth operations are all attended to, we can understand why revenuemanagement so frequently gets put on the back burners. What Are RevenueManagement Tools?
Like many other areas in travel and hospitality, revenuemanagement has dramatically changed in the last two years. We spoke to leading revenuemanagers on what they think lies ahead. Revenuemanagers have had to up their ante on monitoring local trends and populace segments to get a better understanding of demand.
We have written extensively about hotel revenuemanagement strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenuemanagement, we have made a summary of all the top advice from our perspective as a hotel revenuemanagement consulting company.
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. Why Do Hotel Overbookings Happen?
Managing multiple OTAs can feel like walking a tightrope for hoteliersone wrong step can lead to overbookings, rate discrepancies or missed revenue. Overbookings: Inventory mismatches or delayed updates result in unhappy guests and operational chaos.
With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex. In this blog we look at some common issues that hoteliers of any size face and where effective channel management through the right platform helps overcome these.
Hoteliers need to employ smart strategies to optimize revenue and profitability. One of the most powerful tools in their arsenal is a robust RevenueManagement Solution (RMS). This enables hoteliers to optimize pricing strategies to capitalize on high-demand periods and minimize revenue loss during low-demand periods.
STAAH’s tools helped standardise booking operations, enhance OTA performance and establish a tech-forward approach to revenuemanagement. The STAAH channel manager with its 200+ OTA connections helped improve reach and allows multiple channels to be managed through one single dashboard.
Whether you’re a hotel manager, concierge, or front desk staff, cultivating the right traits can set you apart in this competitive field. From leveraging property management systems (PMS) to using online distribution platforms like STAAH , staying updated ensures you can offer faster, more efficient service.
Dallas, USA – Brittain Resorts & Hotels (BRH), a leading full-service hospitality management company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.
What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do? What is the reservation department in a hotel?
Managing bookings across multiple channels has become a core part of running a successful hospitality business. From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. Choosing the best channel manager isn't just about convenience.
AI-powered revenuemanagement doesnt just suggest price hikes; it ensures that your pricing aligns with demand fluctuations , maximizing revenue without turning potential guests away. Dont Let Overbooking or Cancellations Kill Your Revenue With a major event like this, cancellations and no-shows are inevitable.
The hospitality industry is well acquainted with the concept of hotel overbooking. Although it is a common practice in hotel management, it has been a matter of debate particularly because of the complications it brings during peak hours. However, in cases of last-minute cancellations, your profit is badly impacted.
Here’s what to focus on: Cloud-Based Property Management Systems (PMS) : Implement a system to manage bookings, payments, and guest preferences effortlessly. Dynamic Pricing: Use revenuemanagement tools to adjust pricing based on demand while offering competitive deals.
Analyses showed that hotels with a solid revenuemanagement strategy came out of the Covid-19 crisis better than hotels without. In this article, you’ll learn how successful hoteliers handle pricing strategies during the post-covid era, and how to deal with spillage, spoilage, overbooking, and overselling.
In the fiercely competitive hospitality industry, the essence of successful resort revenuemanagement lies in data-driven decision-making. This approach is pivotal in optimizing financial performance and driving both revenue growth and guest satisfaction. Why is RevenueManagement Imperative for Resorts?
At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Food and Beverage: Restaurants, bars and room service are vital revenue streams.
Revenuemanagement is a crucial aspect of the hospitality industry, focusing on maximizing income through strategic pricing, inventory control, and demand forecasting. These frontline employees are instrumental in shaping the guest experience, impacting occupancy rates, and ultimately driving revenue.
What is Yield Management? Yield management is a pricing and revenuemanagement strategy that is used to maximise business performance. It involves adjusting prices based on predicted demand and other external factors to maximise revenue or yield. Think of it as the art behind the science of room supply and demand.
Hotel overbookings can be a divisive topic. Some hoteliers love using this strategy to boost their revenue and protect their property from losing out due to last-minute cancellations. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What happens when a hotel overbooks?
Besral Sitorus, Cluster RevenueManager of the hotel, expressed his satisfaction after relying on SiteMinder: “SiteMinder has a LOT of connections, which makes it easier for us to connect with valuable channels. The team was struggling to widen visibility via online channels with their previous technology solution.
A Hotel Channel Manager plays a key role in streamlining online distribution. It serves as a centralized control hub, enabling hoteliers to effortlessly manage and optimize their room inventory, rates, and availability across various online booking channels. There are many channel managers on the market.
As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.
Improved online channel management capability and direct booking capability on the website streamlines distribution and increases revenue. The challenge Before implementing STAAH, the group property faced challenges in managing online bookings efficiently.
Managing a profitable hotel requires a careful eye on your inventory. You don’t want to sell your rooms too early at reduced rates because such spillage can drain your revenue. However, spoilage, overbooking, and overselling can also wreck your profits.
👉 Read Also - Hotel Podcasts 2025: Learn From Industry Experts Why Technology is Your Greatest Ally Cloud-Based Property Management: The Foundation of Modern Hotel Operations If there were three words to sum up the ideal hotel operations strategy – Automate.
July 3, 2024— DerbySoft , specialists in high-performance distribution services, announced a new partnership with IDeaS , a SAS company, provider of hospitality revenuemanagement software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types.
As we head into 2023, the hotel industry faces several challenges and changes that hotel managers need to be aware of to be successful. Hotel managers must get creative and think outside the box when creating new and exciting offerings for their guests. One way to do this is by incorporating new technologies and trends into your hotel.
Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenuemanagement. Furthermore, we will provide examples of successful yield management strategies and offer tips on how to implement them in your hotel.
We have written extensively about hotel revenuemanagement strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenuemanagement, we have made a summary of all the top advice from our perspective as a hotel revenuemanagement consulting company.
From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control.
STAAH provided a centralised way to set and update inventory and rates River Beach Resort & Residences now uses the STAAH channel manager’s real-time inventory and rates updates, which has helped resolved the price parity issues, overcome overbookings and streamline integrations for all channels.
India’s Rudraksh Club & Resort improves bookings effectiveness and efficiency with the STAAH channel manager and hasn’t looked back since. Prior to STAAH, the process for the Rudraksh team was very manual; managing each channel individually. This led to rate disparity, overbooking and inventory discrepancies.
Running a hotel today involves managing a complex network of systems from reservations, sales operations, communication channels , marketing tools, and distribution. Instead of manually managing data across multiple platforms, integration ensures that all software automatically exchanges information in real time.
.” Increasing online bookings with a channel manager When discussing the challenges of market and selling rooms online in the past, Silavadee Pool Spa Resort had to manually manage room availability, rate adjustments, and limited online sales channels. Previously, the resort handled all tasks manually, which was time-consuming.
In the case of CityBlue Hotels, online distribution was manually managed. The enhanced features of STAAH channel manager have streamlined rate and inventory management processes through a stable and real-time connection to a variety of online channels to update inventory and rates. It was a must.
The results are evident in boosted revenue and staff efficiency. Five decades of service Sunshine Hotels and Resorts is a Pattaya-based hospitality group with more than 50 years of experience in hotel management. Looking for reliability Before STAAH , Sunshine Hotels & Resorts had tried two other channel managers in the market.
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