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Seasoned hospitality executives Gadi Hassin, Lisa Zakharka and May Pendraat Kredner have joined forces to introduce a global hospitality management company specialising in experiential lifestyle hotels and hostels for todays digital nomads.
Ovolo Group is set to accelerate expansion plans with the launch a dedicated investment and asset management arm. The platform will enable the group to form joint ventures and strategic partnerships whilst recycling its own capital and enhancing its asset management functions. Founder and Executive Chairman, Girish Jhunjhnuwala. “I
TFE Hotels has signed a multi-property management agreement with New Zealand’s Heritage Hotels, which will see half of the Heritage portfolio refurbished and rebranded under the Adina and Rendezvous brands. TFE Hotels is set to establish a New Zealand Country Office in Auckland to support its growing presence in the market.
First up is a point of sale system (POS), used to process check-in transactions; second is a CRM system , installed to help your team manage interactions with each guest and store their data for any future exchanges. Integrating a hospitality POS system with hotel management software is also a serious game-changer for hotelier efficiency.
The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Managing guest feedback effectively can enhance visibility and credibility.
Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. By utilizing the power of data, hotels can anticipate demand surges, optimize maintenance operations and enhance the guest experience.
Hotel management is a complex and challenging task requiring business acumen and customer service skills. This means identifying who your targetmarket is, their needs and preferences, and how you can best serve them. For example, your targetmarket is mainly business travelers.
We often see management companies investing heavily in front-of-house technology to enhance the guest experience and drive repeat business and revenues, Henrik Shimony, cofounder/ CEO, Reeco, and a former hotelier, told Hotel Business in an exclusive interview. Shimony didnt believe it was possible for a platform like this to exist.
What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Successful hotel management is about being able to adapt and meet challenges within a range of roles and responsibilities.
At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started!
What is Yield Management? Yield management is a pricing and revenue management strategy that is used to maximise business performance. For hotels, the ultimate aim of yield management is to increase revenue by leveraging the balance between supply (available rooms) and demand (guest bookings).
What is a property management business plan? A property management business plan is a document created by property managers or business owners to outline strategies and goals for managing and growing a property management company. Table of contents How important is a property management business plan?
“We have a very ambitious target to triple the number of hotels from 80 to 250 by 2035. The majority of [new hotels] will be outside Japan, and Australia is one of the key targetmarkets. Japanese hospitality meets western management. Read this interview in the latest issue of HM.
What is hotel revenue management? Hotel revenue management is the strategic distribution and pricing tactics used to sell perishable room inventory to the right guests at the right time in order to boost revenue growth. What is the primary purpose of revenue management? Why is revenue management important for the hotel industry?
Wurzak Hotel Group has expanded its services to include third-party hotel management services for additional ownership groups in strategic markets. “We have historically focused on managing hotels for a select group of owners,” Jake Wurzak, co-CEO of Wurzak Hotel Group (WHG).
What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Successful hotel management is about being able to adapt and meet challenges within a range of roles and responsibilities.
The hotel sector is a major targetmarket for many businesses. Our work with EECA around power usage surveying is a simple, but overdue, practical step that will help hotels to benchmark their own operations and make improvements,” Doolan said. L-R Tony Ryan (Trilogy Hotels), Luke Moran (LA Co.)
We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.
Veriu Collingwood is part of a mixed-use development with 95 studio apartments operating under the Veriu brand and 45 Built to Sell luxury residential apartments above us, which Tim Gurner has developed under the Atelier brand. Then there’s a couple of shops on either side of our lobby which are intended for hospitality operators.
A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. Theyre responsible for key areas such as staff management, guest satisfaction, and financial performance, all while aligning the hotels activities with broader business goals.
Assess whether the program aligns with your hotel’s offerings and targetmarket. To further streamline your operations and expand your reach, integrate MeetingBroker. Determine Suitability Avoid the temptation to bid on every opportunity that arises. If it doesn’t, refrain from investing time in completing the RFP.
It serves as a roadmap for your hotel’s success, helping you attract investors, secure funding, and make informed decisions about your operations. It’s a vital tool for any hotel owner or operator, whether you’re starting a new hotel, expanding an existing business, or improving your current operations.
They simplify the often complex world of revenue management , giving you a reliable foundation to build upon as you grow your confidence in managing rates. Our tools help you maximise revenue, simplify operations, and attract more bookings effortlessly. This is operating costs, fixed costs, and variable costs.
Moving from merely managing hotel revenue to maximizing profit is a critical transformation that ensures your property's long-term success. This shift requires a comprehensive approach integrating cost control, strategic marketing, and top-notch guest services. Run targetedmarketing campaigns to attract high-value guests.
Inspired by Japanese architecture and Indonesian culture, the gorgeous villa is expertly run by General Manager Wan Fikrie. Little Hotelier spoke with Wan about the property’s goals and the need to utilise market-leading software. One of the key benefits is being able to easily manage reservations and guest information,” explained Wan.
Leveraging Mobile Technology to Combat 5 Common Hotel Operational Hiccups Efficient operations are the backbone of any well-run hotel and the foundation of an exceptional guest experience. Because of this, it’s important for hoteliers to avoid legacy systems with complicated and clunky user interfaces.
This illumination is facilitated with hotel market segmentation, a key component of a viable hotel revenue-management strategy. Through this exercise, operators learn whether its millennials or Baby Boomers booking their rooms, and if theyre doing so to facilitate business or leisure travel.
Hotelogix Hotel Management System Hotel market segmentation is essential for tailoring marketing strategies and enhancing guest experiences by identifying and targeting specific customer groups. Successful hotel growth heavily relies on understanding and catering to distinct market segments.
Silavadee Pool Spa Resort Samui, a renowned 5-star establishment with over 14 years of operation, is nestled on the tranquil Lamai Beach in Surat Thani, Koh Samui. Although the targetmarket has since changed, what remains constant is the hotel’s standards and work ethic.
In this blog, we will delve into different aspects of hotel revenue management and explore top tips and tricks to help you optimize your hotel’s revenue potential. What is Revenue Management in Hotels? E nhanced operational efficiency: Streamlining revenue processes can improve resource utilization and cost savings.
From checking in guests and entering reservations to managing rates and assigning rooms, many hotels still perform a lot of manual tasks. Oftentimes, these tasks overpower hotels’ ability to invest in proper guest communication, marketing activities, and revenue management , which significantly impacts performance and profitability.
What is hotel inventory management? Hotel inventory management is the practice of ensuring your room inventory is sold efficiently and effectively for the best possible results. This means managing supply and demand to hit your desired occupancy rate while also maximising the revenue returns for your business.
In today’s competitive hospitality industry, managing bookings efficiently can make or break a hotel's success. For small and mid-size hotels, having the right OTA ( Online Travel Agencies ) channel manager is critical. What is a Channel Manager? This prevents overbookings and reduces manual work.
There is no single answer to what constitutes a ‘good’ return on investment for a hotel , since it will vary significantly depending on the size and scope of the property, where it’s located, the goals of the management team, marketing efforts, features of the hotel and more.
What is revenue management consulting? Revenue management consulting is specialised expertise that a business can bring in to gain guidance on managing and optimising revenue. An investment in hotel revenue management services is therefore one that can quickly deliver an attributable return.
Hospitality management company PM Hotel Group has appointed Paul Sacco as chief growth and development officer. His leadership was instrumental in bolstering Driftwood Capital’s investment fund platform, positioned to ultimately manage more than $3 billion across 100-plus properties.
Every hotel has an optimal distribution channel mix – meaning that channels are selected and managed in such a way that they will drive optimal profitability for the hotel in the long run. It’s an area where distribution and revenue managers spend most of their time. 2) Data sources. 5) Offline channels and direct bookings.
Introduction Revenue Management Systems (RMS) are the cornerstone of modern hospitality and travel industries. The Beginnings: 1970s and 1980s Origin in Airlines : The concept of Revenue Management originated in the airline industry post-deregulation. They primarily helped in setting room rates and managing reservations.
In the hospitality industry, hoteliers are constantly seeking innovative strategies to enhance guest satisfaction, optimize operations, and boost revenue. To meet these evolving demands, hoteliers must adopt an innovative mindset, continuously seeking new ways to delight guests, improve operations and increase hotel performance.
At a glance: – Understanding the Hotel Channel Management Landscape – What Is A Hotel Channel Manager? – Technical Features of A Hotel Channel Manager – How To Choose The Right Hotel Channel Manager For Your Hotel? – What Other Systems Can You Use With A Channel Manager At Your Hotel?
The use of technology was accelerated in hotel operations during the pandemic and now, with myriad challenges still facing the industry, the implementation of new tech to fill the labour gaps and increase guest satisfaction shows no sign of slowing. But introducing this technology presents its own unique set of challenges.
This article explores what hotel review websites are, highlights some of the best platforms, discusses their benefits, and outlines how hotels can effectively manage bookings and gather positive feedback using tools like Hotelogix Reputation Management. What Are Hotel Reviews Websites?
Well, the answer lies in how well you’re using your Hotel Revenue Management System (RMS) reports. Don’t worry, this blog post will be your guide to understanding the top RMS reports every revenue manager needs to know. And you wonder what you must be doing wrong, right? RMS reports are like secret weapons for hoteliers.
US: Tech-enabled hotel management company Life House has been selected to manage The Carmen in Playa Del Carmen and Faisano Nomadas in Aldea Zama. With the addition of the two hotels, Life House is now managing five independent properties in the Mexican state of Quintana Roo.
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