This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
What is hotelROI? HotelROI means return on investment, which evaluates how much money you are getting out compared to what you put in. The aim is to generate a positive ROI, which you can then use to grow and improve the business or take out as profit. What is a good return on investment for a hotel?
By integrating real-time data from a hotels Property Management System (PMS), this tool significantly simplifies operations while delivering tailored and timely messaging to guests via WhatsApp , with SMS as a dependable fallback. These insights allow hoteliers to adapt messaging strategies, test variations, and optimise for better ROI.
For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity. Let’s check it out! What Is Automated Customer Service in Hospitality?
Discover how you can increase your hotelROI, while you’re maximizing revenue by choosing the right hotel technology Maximizing revenue and increasing ROI — it’s every business owner’s dream. Here are four ways hotel technology can offer a profitable return on investment, while maximizing revenue. and 10 p.m.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Hotels face growing pressure to do more with lessâdelivering tailored guest experiences while improving margins.
The world of hotel digital marketing is evolving rapidly. To remain competitive, hotels must adapt to the evolving expectations of tech-savvy travelers, who are increasingly demanding personalized guest experiences. What Are the Key Hotel Marketing Trends for 2025? What Role Does Personalization Play in 2025 Hotel Marketing?
For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex All these capabilities confirm that a CDP is a necessity for modern hotels.
Hotel distribution today is a different game. The New Age of Hotel Distribution 2. Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. If youre only using it to manage availability, you’re missing out on serious ROI.
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. In this article, we explore how data analytics and AI are reshaping decision-making in the hospitality industry, with practical applications in hotel operations, marketing, and guest experience. Have you heard the news?
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. In this article, we explore how data analytics and AI are reshaping decision-making in the hospitality industry, with practical applications in hotel operations, marketing, and guest experience. Have you heard the news?
The Independent Hotel Show London (October 15-16, Olympia) is one of the UK’s leading shows for luxury and boutique independent hoteliers. To help make the most of your time at the Independent Hotel Show London, we’ve compiled this quick list of must-visit hotel marketing and hotel technology exhibitors.
With more than 100,000 hotels in the U.S. today, hotels are under increased pressure to stand out and get their share of bookings. But personalization can also help hoteliers attract group bookingsa key revenue driver for many hotels. Learn more at dish.com/hotels.
Increase room ADR, sell more hotel rooms direct, increase you market share, reduce channel spend on OTAsfamiliar? The Golden 20% I seriously think the OTAs are like heroin for hotels and its a pretty tough habit to kick. The Golden 20% I seriously think the OTAs are like heroin for hotels and its a pretty tough habit to kick.
These insights can help you achieve higher levels of productivity, improve your marketing ROI, and help you turn more highly qualified leads into guests. This is particularly important if you’re trying to market a bustling hotel, cruise liner, or casino. VR headsets can also help desk agents upsell rooms when guests do arrive.
The future of AI in hospitality is no longer a distant realityit’s starting now, transforming how hotels communicate with travelers, drive direct bookings, and streamline key functions in daily operations. Its a strategic asset for hotels seeking to scale personalized service and optimize commercial performance. billion by 2026.
In today’s rapidly evolving hospitality landscape, choosing the right Point of Sale (POS) system is more crucial than ever for hotels. Recent market research indicates that the global hotel POS terminal market is set to reach a staggering $4.8 What Is a Hotel POS System? What Is a Hotel POS System?
In the hotel business, repeat guests are gold. That’s why loyalty programs have become a cornerstone strategy for independent hotels, boutique properties , and growing chains alike. According to a Cornell University study, hotel guests enrolled in a loyalty program increased their booking frequency by over 50%.
The use of technology was accelerated in hotel operations during the pandemic and now, with myriad challenges still facing the industry, the implementation of new tech to fill the labour gaps and increase guest satisfaction shows no sign of slowing. Servers, until trained, are nervous of food-moving robots in a hotel restaurant.
âThe name âHotel Internet Servicesâ has been a successful brand, but no longer captures who weâve become or where weâre going,â said Gary Patrick, CEO of Touchstone1. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year.
Hotel email marketing is an essential strategy for hotels to promote their services and increase bookings through targeted and personalized email campaigns. By using email marketing, hotels can connect with potential guests, build customer relationships, and drive revenue growth. What is hotel email marketing?
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI âSabreâs SynXis Concierge.AI
This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. â 6/15/2025 HITEC 2025: UrVenue Launches UrResort UrVenue launches UrResort , its newest product developed in response to the growing demand from hotels and resorts for a more tailored solution.
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations. The integration is being demonstrated at LG Booth 3805 at HITEC 2025.
With travel demand set to grow 8% annually by 2025 , nows the time to embrace bold hotel marketing strategies that captivate guests and boost bookings. Hotel marketing strategies are carefully crafted tactics that hotels use to promote their services, attract guests, and drive bookings.
This is as critical for the modern generation of residents and guests, as white glove service was for prior generations.â The new release introduces an easy-to-use single-pane-of-glass style portal, which makes the entire platform intuitive and usable by non-specialist hotel employees.
Wyndham Hotels & Resorts has unveiled its first-annual Hotel Owner Trends Report. Theres a lot of noise in the marketplace right now, and yet, more than 90% of hotel owners and developers are optimistic about what the next five years hold for them,” said Amit Sripathi, chief development officer, Wyndham Hotels & Resorts.
This is where hotel entertainment steps in as a powerful differentiator. Hotels that adapt their offerings to these personas stand out in a saturated market. The Significance of Entertainment in Hotels Entertainment is deeply tied to how guests perceive value.
Hotels should explore similar toolsâespecially in buffet settings and banquet operationsâwhere overproduction is common. Thatâs a compelling ROI argument for sustainability-focused investments, especially when margins are tight. Waste Reduction = Cost Avoidance A 44% cut in food waste led to $250 million in savings.
âWhy This Rateâ puts an end to that and allows independent hoteliers to compete with larger hotel brands. Future updates will expand this capability to uncover longer-term patterns in price sensitivity across weeks and seasons, further empowering hotels to plan strategically and price smarter. waking hours in the hotel room.
F&B is increasingly a cost centre for hotels, steadily losing profitability since 2018. Operating with increasingly tight margins, many hotels can no longer support loss-making business units, yet F&B remains a pivotal service for the industry. The current market conditions for hotel F&B are exceptionally challenging.
Sydney, Australia – SiteMinder, the world’s leading open hotel commerce platform, has today announced it will acquire industry acclaimed hotel guest engagement suite GuestJoy, a cloud-based app that allows hoteliers to automate personalised, direct, contactless guest communications before, during and after their stay.
Hotel management is evolving fast. From digital check-in to in-room service, our platform is designed to help hotels do more with less friction. It empowers hotel staff to manage service requests, housekeeping, guest messaging, content updates, and more, all from one centralized platform. What GEMS 2.0
Independent hotels have seen significant growth since online travel agencies transformed the hospitality market place. Independent hotels are the response to a growing demand for boutique hotels on the part of Millennial travellers.
At the same time, a well-executed hotel guest messaging strategy drives revenue by increasing direct bookings, upsells, and loyalty. Delivering timely, relevant messages through guests preferred platforms can be a game-changer for your hotel. What is hotel guest messaging? Lets get started! Are you in the know?
There’s no denying that there are a load of hotel booking engine to choose from and it can be difficult to choose the best one for your hotel. It is the right technology in business that produces ROI. Why do you need a hotel booking engine? Why do you need to opt for a hotel booking engine? Think about it yourself.
The hotel industry has lately turned to WhatsApp to streamline communications — both with the guests and among the staff. WhatsApp’s Emergence in the Hotel Industry. Hotel business catalog. Better upselling. Greater ROI. WhatsApp’s Emergence in the Hotel Industry. Table of Content. Smooth communications.
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels.
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/9/2025 PAR Introduces Guest Engagement Cloud PAR Technology Corp.
To add to the disappointment, when you enter the hotel for check-in you found a scenario like this: Two reception counters, handling four queues of guests. A hotel staff member is assisting them with their check-ins on a digital pad. Now imagine, if this hotel had a self-check-in kiosk. What Is a Hotel Self-Service Kiosk?
Hold onto your room keys—2025 is the year hotels go high-tech! In this article, discover 12 game-changing tech tools transforming hotels into smart, guest-focused havens. That’s the magic of smart hotel tech ! It's as if you carry your hotel in your pocket! Ready to future-proof your property?
Why Hospitality Technology Matters More Than Ever In today's hospitality landscape, running a hotel chain means managing multiple properties, meeting ever-evolving guest expectations, and ensuring smooth hotel operations —all in real time. 👉 Read Also - Hotel POS 2025: Features, Trends & Integration Tips 2.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content