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Marmont; Studio All & Mitchell & Eades Beyond CRI, lux, and automation, well explore how lighting delivers both design excellence and commercial ROI, says Petrie-Allbutt. These lighting considerations will be explored across different environments including bars, restaurants and hotels. View the 2025 Design Inn program here.
What is hotel investment? Hotel investment is the act of spending money on a hotel to make money from a hotel. The aim is to generate a hotel return on investment (or hotelROI); money that you can either reinvest in the business or extract as profit. Hotel investments come in many shapes and sizes.
Here's what hotels can do to rapidly scale their total guest engagement so that management can better decide what projects have the best near-term and long-term ROI from the guests’ perspective.
The world of hotel digital marketing is evolving rapidly. To remain competitive, hotels must adapt to the evolving expectations of tech-savvy travelers, who are increasingly demanding personalized guest experiences. What Are the Key Hotel Marketing Trends for 2025? What Role Does Personalization Play in 2025 Hotel Marketing?
Learn what hotels can do to rapidly scale their total guest engagement so that management can make more informed decisions as to which projects will have the most ROI.
For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity. But automation in hospitality isn’t just about speed. Let’s check it out!
Hotel distribution today is a different game. The New Age of Hotel Distribution 2. Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. If youre only using it to manage availability, you’re missing out on serious ROI.
For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex All these capabilities confirm that a CDP is a necessity for modern hotels.
Hotelier, have you ever considered how much revenue you might be losing from inefficient customer service to travelers interested in your hotel? Hotels across various regions are already using AskFlow to improve communication with travelers and raise conversion rates. What is AskFlow?
The future of AI in hospitality is no longer a distant realityit’s starting now, transforming how hotels communicate with travelers, drive direct bookings, and streamline key functions in daily operations. Its a strategic asset for hotels seeking to scale personalized service and optimize commercial performance.
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. In this article, we explore how data analytics and AI are reshaping decision-making in the hospitality industry, with practical applications in hotel operations, marketing, and guest experience. Have you heard the news?
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. In this article, we explore how data analytics and AI are reshaping decision-making in the hospitality industry, with practical applications in hotel operations, marketing, and guest experience. Have you heard the news?
As smartphones, voice assistants, and AI-powered platforms become routine in daily life, guests expect their hotel experience to reflect the same level of immediacy, personalization, and convenience. The 2025 State of Hotel Guest Tech Report , based on a global survey of 402 recent hotel guests with a margin of error of 4.9%
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations. The integration is being demonstrated at LG Booth 3805 at HITEC 2025.
âWhy This Rateâ puts an end to that and allows independent hoteliers to compete with larger hotel brands. Future updates will expand this capability to uncover longer-term patterns in price sensitivity across weeks and seasons, further empowering hotels to plan strategically and price smarter. waking hours in the hotel room.
Let’s delve into their success story and discover how they transformed their operations to achieve success in scaling their services while providing exceptional customer service. Talking about revenue, in the last 6 months, Galgorm achieved more than 23x ROI through direct bookings accelerated by Asksuite. Ready to boost your bookings?
World-leading collection of hotel residences and serviced apartments, Frasers Hospitality Pte Ltd , has properties in locations across the world, including Australasia, Europe, Africa, and the Middle East. She also believes that there will be a significant change to hotel tech spending this year.
To navigate these complexities, hotels are increasingly turning to data analytics. By utilizing the power of data, hotels can anticipate demand surges, optimize maintenance operations and enhance the guest experience. Also Read: Is Your Hotel Ready for the Peak Season? Customized Offers : Align promotions with past behaviors.
In today’s rapidly evolving hospitality landscape, choosing the right Point of Sale (POS) system is more crucial than ever for hotels. Recent market research indicates that the global hotel POS terminal market is set to reach a staggering $4.8 What Is a Hotel POS System? What Is a Hotel POS System?
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Hotels face growing pressure to do more with lessâdelivering tailored guest experiences while improving margins.
With Booking leading in direct channel growth, Expedia testing AI tools on Instagram, Airbnb scaling localized expansion, and Trip.com targeting aging travelers with storytelling, the marketing arms race shows no signs of slowing. CFO emphasized growing ROI from social channels and improved performance in traditional channels.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI âSabreâs SynXis Concierge.AI
This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. â 6/15/2025 HITEC 2025: UrVenue Launches UrResort UrVenue launches UrResort , its newest product developed in response to the growing demand from hotels and resorts for a more tailored solution.
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels.
In the hotel business, repeat guests are gold. That’s why loyalty programs have become a cornerstone strategy for independent hotels, boutique properties , and growing chains alike. According to a Cornell University study, hotel guests enrolled in a loyalty program increased their booking frequency by over 50%.
âThe name âHotel Internet Servicesâ has been a successful brand, but no longer captures who weâve become or where weâre going,â said Gary Patrick, CEO of Touchstone1. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year.
This is as critical for the modern generation of residents and guests, as white glove service was for prior generations.â The new release introduces an easy-to-use single-pane-of-glass style portal, which makes the entire platform intuitive and usable by non-specialist hotel employees.
For example, if you’re marketing a tropical beach hotel outside of Bangkok, you might showcase the pristine waters and warm weather or how you can access these distinct amenities for much less than you could elsewhere. Interactive hotel elements, where someone can walk through various rooms to get a better look at them before booking.
This is where hotel entertainment steps in as a powerful differentiator. Hotels that adapt their offerings to these personas stand out in a saturated market. The Significance of Entertainment in Hotels Entertainment is deeply tied to how guests perceive value.
Wyndham Hotels & Resorts has revealed the continued expansion of its ECHO Suites Extended Stay by Wyndham brand, which in just one year, now has more than 200 hotels in its development pipeline. Late last year, the brand broke ground on its first three hotels and nearly two dozen more ground breaks are expected for this year.
Adds pre-arrival personalization to the tech stack With access to premium OpenTable reservations before check-in, hotels can proactively enhance the guest experience, increasing satisfaction and potential spend. Energy management systems (EMS) are high-impact investments that deliver proven value and a measurable ROI.
Wyndham Hotels & Resorts has signed 60 new ECHO Suites hotels, including what will be the brand’s first hotels in Canada. With the addition of MasterBUILT Hotels, ECHO Suites Extended Stay by Wyndham now has a pipeline of 265 hotels across the U.S. PARSIPPANY, N.J. appeared first on Hotelier Magazine.
Punchh Loyalty: Punchh® remains the restaurant industryâs gold standard for loyalty and is now even more flexible with deeper integrations into marketing, guest data, and ordering, new membership tier functionality, and AI-driven rule activation to support enterprise-scale retention.
A strong hotel brand is the cornerstone of enduring success. Just as personal relationships thrive on authenticity and engagement, so too does a hotel’s connection with its guests. Investing in hotel branding is a strategic decision that can yield substantial returns. What are their pain points when traveling?
The merger will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale. Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/9/2025 PAR Introduces Guest Engagement Cloud PAR Technology Corp.
The benefits of CPC marketing for hotels shouldn’t be overlooked when strategizing for the future. Whether you’re employing search ads, display ads, metasearch ads , or something else, marketers can explore CPC marketing campaigns to maximize these ten benefits for hotels.
Wyndham Hotels & Resorts has signed 60 new hotels for its ECHO Suites Extended Stay by Wyndham brand, including what will be the brand’s first hotels in Canada. The result is a brand that resonates as strongly with hotel developers as it will with guests. The post Wyndham signs 60 new ECHO Suites across U.S.,
In today’s swift digital landscape, hotels must adopt innovative online strategies to stand out. Marketing strategies in the hotel sector are designed to enhance brand visibility and broaden reach. However, modern travelers prioritize the experience they’ll have when booking a hotel.
Sydney, Australia – SiteMinder, the world’s leading open hotel commerce platform, has today announced it will acquire industry acclaimed hotel guest engagement suite GuestJoy, a cloud-based app that allows hoteliers to automate personalised, direct, contactless guest communications before, during and after their stay.
We have witnessed firsthand the evolving landscape of hotel revenue management. In this context, hotel dynamic pricing is one of the most critical elements. What is dynamic pricing in hotels? Customizable Rules : Ability to set and adjust pricing rules according to your hotel’s specific strategies.
The US-based hotel owner/operator Tishman has a track record for developing and managing premier large-scale hospitality assets in major markets. In total, the company’s hotels total 7,172 keys, 38 restaurants, and 861,000 square feet of meeting space. Work on the 718-room property, located just 1.5
But do you know what’s happening in the hotel automation space? What are the latest trends in hotel automation? Whether you’re a hotel owner, manager, or employee, this blog is for you. Current Trends and Technologies in Hotel Automation. Tips for Implementing Hotel Automation. Start small and scale up.
Stayntouch , a leader in cloud hotel property management systems (PMS) and guest-centric technologies, has launched of Stayntouch 2.0, a reality, and following the launch, we are even more confident in our offerings,” Priya Rajamani, VP, implementation & support, Stayntouch, told Hotel Business. Stayntouch 2.0 Stayntouch 2.0
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