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For years, the gold standard guiding business strategies for hotels has relied heavily on historical data, analyzed a few times a year (at best), making it difficult to swiftly respond to changing market conditions. For hotels, this includes making dynamic rate suggestions and identifying segments and offers for marketing campaigns.
And hotels and resorts have definitely caught on to this, offering tons of discounts to get people to book. But a lot of hoteliers have gotten stuck in a loop of constantly slashing prices, offering direct channel discounts, OTA promotions, and special rate packages to drive occupancy. Getting something cheaper always feels like a win.
In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. A loyalty program can encourage guests to keep coming back, which boosts your occupancy rate.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Hotels face growing pressure to do more with lessâdelivering tailored guest experiences while improving margins.
Google Ads help the hotels to enhance their online presence, increase direct bookings , and boost visibility on search engines. This guide explains how Google Ads can help you get more bookings and stand out from other hotels. This guide explains how Google Ads can help you get more bookings and stand out from other hotels.
Hotel distribution today is a different game. The New Age of Hotel Distribution 2. Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. A drop below 30% occupancy? Rethinking the Role of a Channel Manager 3. Leveraging Data for Smarter Distribution 7.
The report highlights that hoteliers view increasing occupancy and improving operational efficiencies as key priorities, with 85% of hoteliers anticipating that personalization could help deliver over 5% in incremental revenue. As a result, the hotel saw a 46% increase in unique package bookings and an 8.9%
Hotel Business has compiled a roundup of some of them. Mews adds point-of-sale to its hospitality cloud Mews has added Mews POS (Point-of-Sale) to the embedded payments experience offered with Mews Hospitality Cloud, providing increased operational time savings for hotels and a frictionless experience for guests.
This makes it particularly relevant for businesses like hotels (but also restaurants, casinos, or airlines), which often face high rent expenses. In this article, we break down this key metric for hotels, providing tips to improve profitability and how technology can simplify reporting. Rent costs. Restructuring costs. in H1 2023.
It gives you data from only one income source and is based on an occupancy rate that’s also an incomplete representation. It’s a more flexible metric that allows you to analyze rooms only (which rooms have the best utilization to revenue ratio) or to track your entire hotel space.
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. In this article, we explore how data analytics and AI are reshaping decision-making in the hospitality industry, with practical applications in hotel operations, marketing, and guest experience. Have you heard the news?
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. In this article, we explore how data analytics and AI are reshaping decision-making in the hospitality industry, with practical applications in hotel operations, marketing, and guest experience. Have you heard the news?
Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. You can maximise occupancy and revenue without manual rate updates. 7) Drive More Revenue with Upsell Tools Why stop at the room? With all these moving parts, how do you deliver that perfect guest experience ?
Picture a system that displays your hotel's current status and forecasts its future. This is what hotel business intelligence software accomplishes. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. You need real facts to decide things.
Hotels in over 15 countries already use Visito, supporting guests from more than 140 countries worldwide. By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead.
This new integration allows hotels to leverage real-time occupancy data to automate and personalize direct booking campaigns. Optimized Marketing Spend: Hotels will be able to focus on periods of lower occupancy, efficiently allocating their marketing resources.
Founded in 1990, Chokhi Dhani is an India-based hospitality brand having multiple resorts, hotels, and restaurants across the country and abroad including Jaipur, Jaisalmer, Indore, London, Dubai to name a few. Their occupancy rate has increased by 20% with a supporting 25% lift in revenue.
From rate updates to reviews, STAAH gave Sentrim Hotels & Lodges the tools to work smarter, not harder. With offerings tailored for both leisure and business travellers including well-appointed rooms, conference facilities, swimming pools and authentic culinary experiencesSentrim is more than a hotel group.
Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. But is the booking system with google calendar the right choice for your hotel business ? The web and mobile apps let you be flexible with how you work at the hotel.
Hotel integration connects core systems to minimize manual tasks and unify data. Running a hotel today involves managing a complex network of systems from reservations, sales operations, communication channels , marketing tools, and distribution. Thats where hotel integrations come into play. Whats hotel integration?
Introduction: The Hotelier’s Dilemma Imagine this: It’s the busiest night of the year at your hotel. With the increasing complexity of hotel operations , having a centralized system that automates reservations, housekeeping updates, and billing processes can make all the difference. Manual processes lead to costly errors.
âWhy This Rateâ puts an end to that and allows independent hoteliers to compete with larger hotel brands. Future updates will expand this capability to uncover longer-term patterns in price sensitivity across weeks and seasons, further empowering hotels to plan strategically and price smarter. waking hours in the hotel room.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI âSabreâs SynXis Concierge.AI
This fundraise comes on the heels of a $50M Series C raise announced 12 months ago and caps off an impressive year of growth marked by major partnerships with Best Western, Aimbridge Hospitality, Marriott, Wyndham, TUI Hotels & Resorts, and others.
â 6/15/2025 HITEC 2025: UrVenue Launches UrResort UrVenue launches UrResort , its newest product developed in response to the growing demand from hotels and resorts for a more tailored solution. This includes brand.com websites, loyalty apps, and mobile platforms â something large hotel groups have traditionally lacked.
Let’s be honestrunning a hotel while managing its revenue at the same time is a balancing act. So, let’s provide you with a list of revenue management tools to simplify managing your hotel so much easier: What are Revenue Management Tools? Proven results: Hotels working with Xotels have seen ADR increases of 10-25%.
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. The integration is being demonstrated at LG Booth 3805 at HITEC 2025. âThis is a game changer for the hospitality industry,â said Ian Lerner, CEO of Anacove.
âThe name âHotel Internet Servicesâ has been a successful brand, but no longer captures who weâve become or where weâre going,â said Gary Patrick, CEO of Touchstone1. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year.
With that in mind, it’s an opportune time for hotel operators to reassess their revenue strategies to capitalise on the influx of travellers. Historically, hotel performance has been measured by room-based metrics such as Revenue per Available Room (RevPAR), Average Daily Rate (ADR), and occupancy.
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels.
As travelers become pickier and competition grows tougher, hotels and resorts need to up their game. The Winning Plan for Your Hotel To bring in more guests, you need a complete strategy that looks at different parts of your business. Highlight What Makes Your Hotel Unforgettable What sets your property apart?
Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business. AI-Powered Chatbots and Virtual Assistants AI chatbots are transforming how hotels and travel companies interact with guests. Curtains and blinds.
This is as critical for the modern generation of residents and guests, as white glove service was for prior generations.â The new release introduces an easy-to-use single-pane-of-glass style portal, which makes the entire platform intuitive and usable by non-specialist hotel employees.
With this integration, two brands from the Gekko Group, a subsidiary of Accor, work hand in hand to facilitate this access: Gekko Tech, through its innovative distribution technology, and Infinite, through its expertise in managing and optimizing hotel inventory for the leisure travel sector.
RevPAG is a performance metric used by hotels to measure how much revenue is generated per available guest at the property. RevPAG is a particularly valuable measure for properties that place a strong focus on guest experience and amenities, like resorts, B&Bs and boutique hotels. What is RevPAG? What factors influence RevPAG?
But with the rise of contactless travel and mobile-first preferences, digital registration has become a must-have for forward-thinking hotels. These forms are often linked to a hotels PMS and sent to guests ahead of time via text or email, eliminating friction at the front desk. Why it matters for hotels 1.
Together, these integrations illustrate how Pro:Centric+ can help hotels save energy, improve efficiency, streamline operations and create safer environments for guests and employees. âAnd TraknProtectâs safety buttons provide a new level of safety for hotel employees who are working alone.
Imagine you have a new employee working at the front desk of your cozy hotel in the Alps. This enables hoteliers to create a comprehensive library of knowledge specific to their hotel and locate anything from a single search bar. Why is multimodal AI important for hotels? Watch the full video from Passport 2024.
This native feature, built directly into the HotelKey PMS, enables hotels to collect and act on in-stay guest feedback in real time, marking a significant advancement in guest experience technology. To meet with Sojern during the event, book a meeting.
What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. Their job is to ensure accuracy, efficiency, and a smooth experience for guestsall while complying with hotel policies and procedures. For hotel owners, the value of this role goes beyond daily operations.
Data helps people see their impact Most of the work that makes a hotel run well is invisible. Data creates shared purpose across roles It can be difficult for hotels to sustain alignment across different departments, especially during high turnover or busy seasons. The future of human hospitality The best hotels feel good to be in.
At the Wyndham Hotels & Resorts Global Conference, held at Caesars Forum in Las Vegas, President/CEO Geoff Ballotti talked about how the company has changed since it first went public seven years ago. The company also introduced new initiatives designed to help hotel owners. And we franchised hotels, too.
In the hotel business, repeat guests are gold. That’s why loyalty programs have become a cornerstone strategy for independent hotels, boutique properties , and growing chains alike. According to a Cornell University study, hotel guests enrolled in a loyalty program increased their booking frequency by over 50%.
Later this year, brands will also gain AI-powered tools like chatbots for data insights for loyalty, ordering, and developer support, personalized upselling and offers, plus new app-less loyalty and payment features, including wallet passes, QR codes, and auto-reloading gift cards. The transaction is subject to customary closing conditions.
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