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India’s The Citi Residenci Hotels boosts bookings, efficiency and guest experience with STAAH’s smart hospitality solutions. With a growing footprint across West Bengal, The Citi Residenci Hotels has emerged as a leading name in regional hospitality, offering modern comforts, efficient service and local charm across its properties.
The hospitality industry is evolving faster than ever, driven by rising guest expectations and technological advancements. But luckily, there is a solution: Single-solution platforms that consolidate all essential hotel management tools into one complete system. Automate housekeeping schedules and room assignments.
This mega-event is not just a spiritual confluence but also a catalyst for significant economic activity, providing a golden opportunity for the hospitality industry. billion) in economic activity, with a significant portion benefiting the hospitality and tourism sectors. For 2025, the scale is even grander.
As guest expectations and booking trends evolved, Guy wanted a smarter, faster, and more responsive way to manage availability and rates across online travel agents (OTAs) — and something that didn’t make them feel stuck in the past. The STAAH Channel Manager provided the flexibility and real-time updates the team needed.
Under Alix Boulnois leadership, the company is future-proofing hospitality at every touchpoint. Skift Take: Accor is proving that digital transformation isnt just about technology its a shift in mindset, driven by agility, culture, and customer obsession. Read the Complete Story On Skift
The podcast space is booming, and hospitality is no exception. No matter what role or interest you have in hospitality, there’s a podcast for you. Read on to discover 36 of the top hospitality podcasts to listen to in 2025. All in the Industry is for those interested in the inner workings of the hospitality industry.
Managing bookings across multiple channels has become a core part of running a successful hospitality business. From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. Choosing the best channel manager isn't just about convenience.
In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. While OTAs help bring in new customers, relying too heavily on them can hurt your bottom line.
By combining Duetto’s robust revenue data with THN’s powerful direct booking platform, hotels can now deliver highly personalized and timely offers to potential guests, driving conversion and maximizing revenue,” said John Lingos-Webb, VP of Global Partnerships & Alliances at Duetto.
Plus, dont forget to promote them through your website, OTAs, and social media platforms well ahead of the festival to drive bookings and create buzz. Seamless Integration : Connect effortlessly with OTAs and payment gateways for smooth transactions. Songkran is not just a festivalits an opportunity to shine as a hospitality leader.
supercharges direct bookings and guest engagement with generative AI Images by Sabre Sabre Hospitality today announced the latest advancements in SynXis Concierge.AI that expands AI capabilities into SynXis Booking Engine. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Sabre’s SynXis Concierge.AI
Indian hotel, The Samilton Hotel, found another level of success with STAAH with a huge surge in direct bookings and reliant channel manager. Established in 1990, The Samilton Hotel revolutionized Kolkata’s hospitality landscape by offering a pioneering concept: a fully air-conditioned, three-star boutique hotel.
The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. So when Booking.com announced a major update to how these scores are calculated, the hospitality industry understandably had questions. Amy summed it up: “Your reviews are your story.
In this context, SABA Hospitality stands out as a leading provider of innovative technology that empowers hospitality businesses to achieve operational excellence and drive sustainable growth. Operational efficiency is not merely a trend: it is a fundamental shift in how the hospitality industry operates.
The second era of compsets started when the internet brought online travel agencies (OTAs) and online bookings, making competition more dynamic. Between 1995 and 2018, the global hospitality industry more than tripled in size, growing from $522 billion to $1.86 FREE GUIDE Dive deeper into the history of revenuemanagement.
As someone working with guest data and insights, you may already know that managing guest data effectively is critical to delivering personalised experiences and growing guest loyalty. A CDP is the tool that makes all this dynamic possible and eliminates headaches for hospitality teams. Check out the full list here.
Established in 2016, RevenYou is a specialist consultancy firm supporting accommodation businesses across Australia, New Zealand, and the Pacific with revenuemanagement, sales, marketing, and systems integration. This enabled direct bookings to be taken online at any time of day.
Also, since it has a stronger focus on operating income, EBITDAR provides better insights into revenue trends and long-term performance. This is particularly important in an asset-heavy industry like hospitality, where seasonal demand and operating costs can vary widely. However, EBITDAR also has two limits to take into account: 1.
With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex. Reaching the right guests, at the right time The biggest change for hoteliers is keeping up with the constantly evolving landscape for hospitality.
Boyes, Ryan and Alchin sat down with HM to discuss the evolution of the Australian hotel market, changing perceptions of the independent management model, and goals for the future. Scott Boyes: In the post-Covid hospitality world, there was a groundswell of sentiment that was pushing everyone towards significant industry evolution.
riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. So when Booking.com announced a major update to how these scores are calculated, the hospitality industry understandably had questions.
1Huddles platform is already used across hospitality, retail, and even the U.S. 6/30/2025 Duetto Introduces RMS for Limited-Service Hotels Duetto introduces GameTime, a streamlined revenuemanagement system (RMS) designed specifically for select-service and limited-service hotel brands. GameTime is already in use.
RaccoonRev Plus is engineered to bridge the gap between basic rule-based pricing and the full complexity of traditional RevenueManagement Systems (RMS). Looking beyond revenue, van Dyl sees this as the first step in RoomRaccoons broader AI journey. âRevenuemanagement is just the beginning.
In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. But here’s the good news: a streamlined, intuitive PMS UX can turn hotel operations around—boosting staff productivity, enhancing guest satisfaction , and improving hotel revenuemanagement.
Extended stays are transforming the way that travellers and travel companies view the hospitality landscape. For operators managing furnished apartments, aparthotels, or extended-stay inventory, this shift represents a significant revenue opportunity. Are they big enough? Do you have separate living areas?
Peak seasons present both lucrative opportunities and significant challenges in the hospitality industry. Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. fewer complaints, faster fixes).
There are special OTAs that cater to specific interests or travel styles. Beyond the Big Two: Other Great OTAs to Explore Smart operators are spreading out where they list their properties. Here are a few key platforms and what makes them special: Booking.com : This is one of the oldest and largest OTAs.
Theres a tendency to rely on one-off discounts, flash sales, or online travel agencies (OTAs) to fill rooms quickly without building a sustainable demand pipeline. While these tactics may temporarily boost occupancy, they dont create the guest loyalty or brand recognition needed for consistent revenue growth.
Add to that the rising influence of AI for personalization and influencer marketing to expand your hotel’s reach , and you have a winning strategy to attract guests, keep them engaged, and fill your rooms in today’s competitive hospitality market. They check the reviews.
âWhat truly makes Gametime stand out is its ability to meet the specific needs of limited-service hotels while aligning seamlessly with our overall revenuemanagement strategy. Whether general or front desk managers, our staff use it with ease and confidence. GameTime is already in use.
In total, ChoiceROCS drove $81 million in incremental revenue to participating properties. From negotiating reduced OTA fees and leveraging Choice’s scale with suppliers, the company delivers tangible results for its franchise owners. AARP members booked more than 1.1
How many direct bookings are you losing to OTAs due to poor integration? The hospitality industry is no longer operating on traditional pen-and-paper methods. Maximizes revenue per available room (RevPAR) —no underpricing or missed opportunities. How often do billing mistakes lead to guest dissatisfaction?
Supercharges Direct Bookings and Guest Engagement with Generative AI Sabre Hospitality announced the latest advancements in SynXis Concierge.AI is managed and monitored from a unified inbox that provides powerful insights to boost conversions, increase website engagements , and streamline operations - saving time and cost.
In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews. Digital Experience Is Now a Direct Revenue Driver Hotel IT leaders should recognize that even minor tech issuesâa glitchy booking form, slow page loads, broken linksâcan cost bookings and loyalty.
Choctaw Casinos & Resorts’ hospitality is deeply connected to the Choctaw Nation’s rich cultural heritage. Today, the Choctaw Nation honors that legacy through successful enterprises, including hospitality and gaming, that support both tribal prosperity and regional tourism.
Failing to stay top-of-mind means you risk losing them to online travel agencies (OTAs) or competitors. This enables marketing teams to recoup revenue lost from cart abandonment and increase direct bookings. Instead of paying commissions to OTAs, hotels can redirect this budget into their own digital marketing strategies.
According to a survey by Skift and Oracle Hospitality , 73% of hoteliers globally consider better integration between systems one of their top priorities for the coming years, proving that connected operations are essential for performance and revenue. Download the free manual Asksuite and Oracle Hospitality prepared just for you.
These hotels fuse culture, innovation, and artistry, crafting immersive experiences that redefine hospitality and captivate the senses. From daring maximalism and theatrical flair to subtle craftsmanship and mindful minimalism, each space challenges convention and tells a distinct story.
While many corporate owners may be more conservative in their management approach, individual and multigenerational boutique property owners blaze the trail in areas like architecture, interior design, luxury standards, wellness, technology and other specializations. For us, hospitality is never about staging but about revealing.
Enseo welcomes this milestone with vigor, as it continues to offer customer-centric solutions for hospitality, delivering on its vision to create memorable experiences through exceptional and thoughtful solutions. Many of the technologies that Enseo created became the standard across hospitality.
STAAH’s innovative channel management solutions harness the power of Oracle Cloud Infrastructure to help optimize hotel revenuemanagement and streamline operations. Oracle Cloud Marketplace serves as a centralized repository of enterprise applications offered by Oracle and Oracle partners.
Downing brings more than three decades of luxury hospitality experience from across Southeast Asia, Australia and the Indian Ocean, and is widely recognized for his track record of shaping new luxury hotels into standout destinations for the world’s most discerning travelers.
In the hospitality industry, the phrase ' Customer is king ' takes on a whole new meaning. Let's explore how you can leverage online reviews to boost your hotel's revenue in 2025. Let's explore how you can leverage online reviews to boost your hotel's revenue in 2025. trillion in 2024.
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