Hotel Operations

FEBRUARY 12, 2023

Imagine working in operations at some of the leading hotel companies in the world, and then having the chance to start all over with a blank canvas in a role leading operations for a new brand. 1: Organizational structure “Traditional hospitality industry has a very hierarchical approach. What would you do?

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Operations Real Estate Hotels Revenue 52

Catala Consulting

MAY 17, 2024

Revenue management is a crucial aspect of the hospitality industry, focusing on maximizing income through strategic pricing, inventory control, and demand forecasting. Reception staff must be trained to manage reservations dynamically, accommodating walk-ins and overbookings in a manner that optimizes room availability and revenue.

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Revenue Management Revenue Management Upsell 52

Hotelogix

APRIL 18, 2024

Overwhelming and a colossal waste of time…not to mention he frequently missed updating the OTAs, which led to overbooking. The genesis of this double-whammy was overbooking of course and a hotel channel manager was the right technology he needed at the time. Well, a vitriolic review is inevitable, is it not?

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OTA Overbooking Cancellation Business 52

Hotel Business

MARCH 14, 2024

As the hospitality industry migrates to a digital environment, embedded payment technology—or integrating payment processing capabilities directly into various devices or systems, such as the PMS, mobile apps or self-service kiosks—will enable seamless and convenient payment experiences for guests.

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Overbooking Revenue Upsell Forecasting 59

STAAH

APRIL 16, 2024

In the ever-evolving hospitality industry, staying competitive demands more than just offering great accommodations and service. Whether you operate a small boutique hotel or a large chain, the RMS should be able to scale seamlessly to meet your requirements without compromising performance or functionality.

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Revenue Management Revenue Management Forecasting 79

Cloudbeds

FEBRUARY 26, 2024

San Diego, CA, February 28, 2024 – Cloudbeds , the hospitality management platform powering more reservations and happier guests for independent lodging businesses around the globe, today released its 2024 State of Independent Lodging Report. So are siloed and disparate legacy systems.

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Average Daily Rate OTA Overbooking Travel 52

eZee Absolute

FEBRUARY 27, 2024

With such an influx one thing is certain; the competition in the hospitality sector is fierce. Understanding the need for a comprehensive hospitality solution that could streamline their operations and amplify their online presence, Hotel Katra Residency turned to eZee Centrix. According to NDTV.com, In 2023, more than 9.5

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Overbooking Global Distribution System Hotels Management 52

Little Hotelier

APRIL 10, 2024

Operating since 2017, Hillside Havens comprises four luxurious glamping pods in the heart of Moray Speyside. Owner Tracy Wight has spent 20 years in the hospitality sector, but most recently worked in public relations for nine years. With stellar rankings on Booking.com (9.7), TripAdvisor (5 stars), and Airbnb (4.94/5),

Revenue 52

Revenue Management Small Business OTA 52

Hotelogix

JANUARY 16, 2024

The state of the hotels, hospitality, and tourism in Ayodhya In terms of tourist arrivals, the city is preparing for approximately 300,000 visitors per day as it becomes an increasingly popular destination for cultural and spiritual tourism.   Tourism in Ayodhya will grow and so will be the hospitality industry.

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Tourism OTA Hotels Construction 59

SiteMinder

OCTOBER 26, 2023

Dallas, USA – Brittain Resorts & Hotels (BRH), a leading full-service hospitality management company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.

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Revenue Management Revenue Resorts Management 81

Little Hotelier

APRIL 4, 2024

United Residence Ekkamai , a cornerstone of hospitality in Bangkok’s vibrant Ekkamai neighbourhood, has been setting the standard for excellence for almost 10 years. Despite her initial lack of experience in the hospitality industry, Nok found Little Hotelier remarkably user-friendly and efficient.

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Overbooking Operations Management Travel 52

Clock Software Hospitality

NOVEMBER 3, 2020

Presenting excellence is the goal of hospitality. Throughout the years this has led to countless innovations in the industry, culminating with the adoption of hotel property management systems (PMS) which now act as the centre of a hotel’s daily operations.

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Hospitality OTA Revenue Management Hotels 52

eZee Absolute

DECEMBER 11, 2023

But what exactly is it, and how can it make your hotel operations easier? By providing real-time updates, it ensures that all connected channels reflect the most accurate and up-to-date information, preventing overbooking or underbooking while maintaining rate parity. Sounds like a logistical nightmare, right? It’s a win-win!

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Management OTA Overbooking Global Distribution System 59

eZee Absolute

OCTOBER 16, 2023

Challenges Faced by the Property Operating in a traditional manner, Beach Street Eco Resort & Spa faced its fair share of obstacles that hindered growth as well as guest experience. This not only made day-to-day operations more complicated and time-consuming but also restricted the resort’s capacity to expand its business.

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Resorts Tourism Fair Share Operations 52

Little Hotelier

AUGUST 8, 2023

Streamlining operations and elevating the guest experience Prior to adopting Little Hotelier, the accommodation struggled with a previous provider that was challenging to use. Stone Court House takes pride in meeting new guests and ensuring their stay is unforgettable. Thank you Stone Court House and keep up the great work!

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OTA Overbooking Management Operations 98

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Plus, it leads to complexities such as rate parity/inventory disparity, overbookings, and guest dissatisfaction. 

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Management Hotels Revenue Management Occupancy 59

Little Hotelier

MARCH 10, 2024

Hotel sales software is a specialised tool designed for the hospitality industry to manage and optimise sales activities. Its robust capabilities are designed to empower hoteliers managing more extensive properties to optimise their operations and guest experiences on a larger scale. What is hotel sales software?

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Hotelogix

JANUARY 18, 2024

In the hospitality industry, driving direct bookings through your hotel's website is crucial to remain competitive. Just so you know, before we begin, the website conversion rate in the global hospitality industry is between 2% and 3%. The most important factor in achieving this is having a well-integrated booking engine.

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Overbooking Hotels Upsell Services 52

SiteMinder

NOVEMBER 17, 2023

Set in an 18th-century Irish manor with all the trappings of an intimate castle, the four-star Abbey Hotel Roscommon invites guests to soak up its traditional welcoming old-world charm while enjoying legendary hospitality and service. With SiteMinder, a few clicks are enough to avoid overbooking.” One such tool is SiteMinder.

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Overbooking Closing Hotels Revenue Management 69

Cloudbeds

APRIL 8, 2024

In this guide, we’ll examine how an integrated booking engine brings value to lodging operators, using real-world examples from our customers and advice on what to look for in a new booking system. With the Cloudbeds Booking Engine, your PMS and Channel Manager are automatically updated to prevent overbookings. Upsells and add-ons.

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OTA Upsell Average Length of Stay Revenue 98

Inn Quest

APRIL 5, 2023

Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenue management. The hospitality industry is seasonal, and demand can vary significantly depending on the time of the year.

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Yield Management Management Occupancy Revenue 88

Catala Consulting

JULY 30, 2023

In the fiercely competitive hospitality industry, the essence of successful resort revenue management lies in data-driven decision-making. By using outsourced revenue management, resorts can focus more on their core operations while still enjoying the benefits of sophisticated revenue management strategies.

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Revenue Management Revenue Resorts Management 52

SiteMinder

NOVEMBER 30, 2023

Travel technology comprises digital tools and platforms aimed at streamlining operations and enhancing guest experiences in the travel and hospitality sectors. The hospitality industry is built upon face-to-face conversations designed to foster healthy relationships and trust between provider and patron.

Travel 52

Travel Hotels Services OTA 52

Cloudbeds

APRIL 30, 2024

Or you may have used a cost-plus pricing approach, whereby you calculated all fixed and variable costs associated with operating your hotel and subsequently appended the profit margin to this total cost by applying a markup to each room type. A pricing optimization tool operates by analyzing the data inputs it receives.

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Revenue Management Revenue Occupancy Hotels 52

Hotelogix

OCTOBER 18, 2023

It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  👉At its core, a Hotel Reservation System centralizes and automates the booking process, simplifying guest interactions and hotel operations. 

Business 40

Business Global Distribution System Cancellation Hotels 40

AskSuite

JULY 20, 2023

In this article, you’ll discover how understanding each sector from an operational and revenue standpoint can aid hotel owners and managers in setting up holistic management that might just avert trouble. Maximize sales with a results-driven team In the bustling hospitality sphere, mastering sales techniques can set a hotel apart.

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Management Business Upsell Marketing Strategy 52

MediaBoom

MARCH 14, 2024

Let’s explore why content marketing is a game-changer in the hospitality industry. Establishing Your Hotel as a Thought Leader Quality content positions your hotel as an authority in the travel and hospitality industry. Dear Sarah Smith,” “Hi Sarah!”)

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Digital Marketing Services Market Marketing 64

Clock Software Hospitality

NOVEMBER 24, 2020

Independent hotels have seen significant growth since online travel agencies transformed the hospitality market place. Independent hotels have been put at the forefront of hospitality technology for no other reason than to effectively keep up with rising guest expectations without corporate backing.

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Upsell Hotels Accommodation Events 52

SiteMinder

OCTOBER 11, 2022

Hotel management software is technology that allows hotel operators and owners to streamline their administrative tasks while also increasing their bookings in both the short and long-term. Your hotel management system is not only important for your own day-to-day operations, but it’s a vital part in improving overall guest experience.

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Social Tables

SEPTEMBER 21, 2023

Establish which event food service styles can occur during regular business operations and which will require the business to shut down standard service. Overbooking: Double-booking or overbooking restaurant event spaces can increase staff stress and decrease customer service.

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Events Dining Services Accommodation 88

Cloudbeds

APRIL 15, 2024

The hospitality industry is notorious for the number of time-consuming and tedious tasks that must be completed every single day. In this article, we explore the basics of hotel automation and actionable ways that it can streamline hotel operations in 2024. The rise of automation The hospitality industry has been slow to innovate.

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

SiteMinder

MAY 17, 2023

Its unique modern style sets it apart in the hospitality industry. ” Reduced overbooking and human errors The benefits stretch much further than being more efficient and doing things easier. Previously, we had to cautiously decide where to sell our last two rooms to avoid overbookings.

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Revenue Overbooking Operations Online Sales 52

SiteMinder

MARCH 20, 2024

Nestled in the serene landscapes of Nakhon Pathom, just a stone’s throw away from bustling Bangkok, Neera Retreat stands as a beacon of modern hospitality. We had to navigate through the extranets of each channel, often leading to overbooking or missed revenue opportunities,” she explained. We recently spoke to Ms.

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Revenue Branding Overbooking Operations 98

Little Hotelier

FEBRUARY 5, 2024

This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests. It simplifies day-to-day operations by centralising all property management tasks in one system, saving time and reducing manual errors.

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Management Overbooking OTA Accommodation 59

Cloudbeds

JUNE 8, 2023

From increasing occupancy to generating direct bookings and increasing ADR, lodging operators have a lot on their plate. As the hospitality industry becomes more complex, the role of technology to help streamline operations and automate processes becomes increasingly important. You’re busy enough as it is.

Management 98

Management Hotels Revenue Digital Marketing 98

Cloudbeds

FEBRUARY 28, 2024

Whether online or offline, behind every effortless booking experience is a fast, reliable, and fully integrated hospitality management system. As a lodging operator, you can implement deposit and cancellation policies as a safeguard in case of no-shows. What is a hotel reservation system? Manage rates and availability in real-time.

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Revenue Management Revenue Hotels Operations 98

Inn Quest

AUGUST 15, 2023

The hospitality industry is experiencing a constant surge in online hotel bookings in today’s fast-paced and interconnected world. Manually managing these channels can lead to errors, overbooking and missed opportunities for potential guests. This is where a hotel channel manager comes into play. What Is A Hotel Channel Manager?

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Management Global Distribution System Overbooking OTA 52