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Knowing event technology trends — and adopting the most valuable ones — gives planners and venues the competitive advantage. Studies show that using event technology can increase attendance by 20 percent and increase productivity by 27 percent. . Discover top event technology trends for planners and venues alike: 1.
Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for luxury, premium, select-service and midscale properties. The post Marriott selects Oracle as cloud platform for multiple chain scales appeared first on hotelbusiness.com.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Hotels face growing pressure to do more with lessâdelivering tailored guest experiences while improving margins.
Hotels using AI in their channel management tools benefit from dynamic pricing that responds instantly to market shifts—such as spikes in demand due to local events or dips during off-seasons. AI in Hotel CRM: Personalization at Scale In the era of one-size-fits-none marketing, AI-enabled hotel CRM systems are a game changer.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? CDPs make personalisation at scale not only feasible but highly efficient. Download our free CDP whitepaper here.
Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. The right offer can tip the scales and turn hesitation into confirmation. c) Flash Sales to Create Urgency Use short-term, high-value deals to create FOMO and boost conversions during low seasons or upcoming events.
Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. Smart channel managers like STAAH let you align promotions with local events, seasonal demand shifts, or booking windows without manually updating each OTA. Multi-Property and Group Benefits 6. And timing matters.
In the fast-paced world of event planning, seizing the attention of your attendees requires more than just an ordinary venue—it demands an experience that transcends the mundane. Enter: stadium events, where the grandeur of these iconic venues becomes the canvas for unforgettable gatherings. What defines a stadium event?
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. But doing it at scale is impossible without structured data and hospitality-driven tech tools. Personalizing Guest Communication Based on Data Personalization is no longer a luxury—it’s an operational standard.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Suppliers SynXis Concierge.AI helps them scale service, increase conversions, and operate more efficiently – without compromising the guest experience.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.
UrResort brings together a connected suite of solutions designed to help resort operators centralize and commercialize non-room inventory at scale. At its core is UrVenueâs proven platform for venue management, now expanded to support the full spectrum of experience-led operations, guest engagement, and enterprise-grade distribution.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI âSabreâs SynXis Concierge.AI
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex With a highly selective approach focused on AAA destinations, Emblems seeks intimate, human-scale properties with a residential flair.
Optional Add-On: UAT Environment â For enterprise-scale testing and validation. VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. AI-ready data architecture is critical.
Optional Add-On: UAT Environment â For enterprise-scale testing and validation. VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. AI-ready data architecture is critical.
Optional Add-On: UAT Environment â For enterprise-scale testing and validation. VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. AI-ready data architecture is critical.
These systems enable hotels to deliver personalized experiences at scale, ensuring every guest feels seen and valued without requiring additional work from employees. Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget.
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels. To see the OPERA Cloud platform in action visit HITEC booth #4015 on June 16-19 th.
âLong form editorial content is the perfect match for a relaxed, affluent traveler looking to enhance their day with in-depth coverage of current events, or to spend quality time indulging their passions, be it art, architecture, business, or any of the many special interest magazines offered by ZINIO. waking hours in the hotel room.
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels. Clap resides in Connecticut with his wife and has two adult children.
In addition, the hotel property can promote revenue-generating programs, services and amenities, driving upsell and cross sell opportunities. 6/10/2025 Cvent Launches CventIQ Cvent , an industry-leading meetings, events, and hospitality technology provider, announced the launch of Cvent IQ â¢.
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels. Clap resides in Connecticut with his wife and has two adult children.
Cvent IQ combines powerful AI capabilities with deep industry expertise, proprietary insights and analytics, a smart platform, and intelligent infrastructure to help marketers, event planners, and hospitality professionals move faster and smarter, collaborate better, and deliver more engaging, high-return experiences.
Simplifies Targeted Marketing and Upselling Loyalty program data helps you segment your audience effectively—by stay frequency, spend level, preferences, and location. Smart upselling becomes effortless when you know exactly what your loyal guests value. One happy, repeat guest is worth more than several one-time visitors.
These outlets include: Restaurants & Bars Cafes & Lounges In-house Spas or Salons Gift Shops & Boutiques Activity Desks or Tour Booking Counters Room Service & Mini-Bar Event Services Each of these outlets functions like a mini-business within your hotel. Who Should Use an Integrated Hotel POS System?
Today, it spans a range of experiences — from smart tech and AR integrations to immersive in-house events and curated local experiences. 👉 Read Also - Hotel Booking Tips: What Travelers Look for in Hotels in 2025 Cultural Events and Workshops Guests love to connect with local culture.
An Independent Hotel’s PMS Increases Upsell Potential All hoteliers are looking for ways to increase the lifetime value of their guests, but an upsell is a fickle thing. A hospitality solution such as a hotel self-service app would allow hoteliers to upsell their property in a more subtle and natural way.
âs scale, such as accelerating the Companyâs digital and technology transformation through initiatives like the establishment of Byte by Yum!, In recent years, he has been instrumental in driving bold actions that leverage Yum!âs
Reaching this scale in just three years makes us the fastest-growing retail media network in history and a leading global growth engine driving local commerce. Upselling: Intuitive upselling at just the right moment in every conversation, leading to increased AOV.
Upselling tools. Employ strategic upselling solutions to maximize revenue through tailored guest offers and promotions. Groups and events. Manage everything from event bookings, contracts, orders, payments, and more. Event Temple for venue management to facilitate efficient event coordination. Room controls.
As events return and travel volumes normalize post-pandemic, now is the time for hoteliers to make the most of planning their sales strategies to capture as much business as possible. Lastly, don’t just focus on large scaleevents. Highlighted as a Skift ‘Megatrend’ this year, the blended travel market hit $497.5
A destination management company is a professional services firm specialising in local expertise and resources to design, plan, and manage events, activities, and tours. Destination management services list Common DMC services include: Event planning and management : Handling meetings, incentives, conferences, and exhibitions (MICE).
Benefits: A one-on-one relationship with guests that improves the user experience More opportunities for upsells before arrival No commissions paid to third-party OTAs or other marketplaces means more revenue and profits Loyalty bookings can lower overall costs by increasing the lifetime value of each guest.
Targeted Promotions and Upselling: Imagine offering a honeymoon package to a couple celebrating their anniversary, or suggesting spa treatments to guests who’ve indicated an interest in wellness. By leveraging guest data, you can personalize your promotions and upselling opportunities, making them more relevant and enticing.
Missed upselling opportunities: A disorganized booking system makes it harder to identify chances for room upgrades or additional services. The system struggles to scale up: incorporating additional calendars becomes quite challenging and consumes a lot of time as your location becomes more active.
Punchh Loyalty: Punchh® remains the restaurant industryâs gold standard for loyalty and is now even more flexible with deeper integrations into marketing, guest data, and ordering, new membership tier functionality, and AI-driven rule activation to support enterprise-scale retention.
The merger will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale. and kitchen operations tech company QSR Automations LLC, announced their intention to merge. and kitchen operations tech company QSR Automations LLC, announced their intention to merge.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/9/2025 PAR Introduces Guest Engagement Cloud PAR Technology Corp.
When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Based in Germany, Protel is a legacy PMS provider that also offers a website booking engine, mobile app, and events software. Generate more revenue.
Here at Asksuite, many of our clients have witnessed significant growth in direct bookings and qualified leads (groups and events) by providing outstanding customer service. Technologies can help organize guest data, improve customer service and scale your service. They can answer the demands of groups and events, for example.
#4 Enhance Revenue Opportunities and Leads AI reservation chatbots are adept at offering and qualifying opportunities for upselling, cross-selling, and promoting special packages or services to guests during the booking process. This seamless integration fosters engagement and significantly improves the website’s conversion rate. #11
Read more: Hotels vs. OTAs: Which Way Does the Scale Tip in 2020 A guest books a room through an OTA, the booking is instantly noted in your inventory, another guest cancels at the last minute, and the room is automatically up for sale again on every channel.
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