Skift Blog
JUNE 11, 2025
Skift Take: Airbnb’s relaunch of its Experiences platform and new offering of hotel-style à la carte services might pressure hoteliers. But so far, many hotel execs seem unfazed.
Lodging
JUNE 9, 2025
PLANO, Texas—Enseo celebrated its 25th anniversary, as the company continues to offer customer-centric solutions for hospitality. Founded in 2000, Enseo quickly built up its reputation, as many of the technologies that the company created became the standard across hospitality. For the past two-and-a-half decades, Enseo has been a key hospitality technology provider, and they have connected other in-room technologies for a more seamless guest experience.
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Hotel Management
JUNE 10, 2025
EVT has listed its Sydney CBD property, 525 George Street, for sale, making it the largest mixed-use development to hit the market in the city since the 2022 sale of One Circular Quay. Comprising over 1,800 square metres, in a vibrant commercial and entertainment precinct with access to Town Hall Station, Chinatown, Darling Harbour, ICCC, Central Station and the Tech Central Precinct, the property comes with a Stage 2 Development Approval for a 43-level, 28,283sqm mixed-use tower including resid
Are Morch
JUNE 9, 2025
Introduction: The New Era of Hospitality The hospitality industry stands at a pivotal moment of transformation. As we navigate through 2025, artificial intelligence has evolved from experimental technology to an essential component of hotel operations worldwide. This shift represents more than just technological advancement, fundamentally redefining what it means to deliver exceptional guest experiences.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Blog
JUNE 13, 2025
Skift Take: Hilton acknowledges that hotels have been behind the curve on tech. But there are plenty of ways it's using AI to enhance the guest experience - and get more revenue too.
Lodging
JUNE 9, 2025
QUEENS, New York—Century Development Group announced that The Westin Flushing LaGuardia Airport, part of Marriott Bonvoy’s portfolio of more than 30 brands, officially opened its doors. The 13-story property was developed by Century Development Group. “Today marks an exciting new chapter with the opening of The Westin Flushing LaGuardia Airport,” said George Xu, president of Century Development Group. “This property merges refined urban design with a deep appreciation for the c
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Speak
JUNE 9, 2025
As hotel marketing evolves, so does the demand for emotionally-driven, immersive content. Drone storytelling is emerging as one of the most powerful tools to showcase a hotel”s unique environment, ambiance, and guest experience. Drone marketing specialist Olha Kotova shares how aerial content is driving real results for hotels – from higher engagement to increased bookings.
Skift Blog
JUNE 13, 2025
Skift Take: Brands like Visa and Gatorade have begun advertising across Marriott's many screens. Its booking app? Ads. Your hotel room TV? Ads. The Wi-Fi login page? More ads.
Lodging
JUNE 11, 2025
WAIKIKI BEACH, Hawaii—The Ritz-Carlton Residences, Waikiki Beach announced the completion of its multi-phase, multi-million-dollar renewal. Now in its ninth year of operation since opening in 2016, the hotel has been renewed with room upgrades, new amenities, and programming alongside enhancements throughout the property. The 552-room property has refreshed its ‘Ewa Tower guestrooms, front desk, and both infinity pools, and also debuted The Ritz-Carlton Suite Collection, including three signatur
Hotel Management
JUNE 10, 2025
Redhill Hospitality Group has acquired the Canberra Tall Trees hotel, marking the addition of its first property in the nation’s capital. Formerly the Ibis Styles Canberra Tall Trees, the hotel has been repositioned as the Tall Trees Ainslie Motel, under management of Redhill Hospitality, and will undergo a soft refurbishment of guest rooms later this year.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Speak
JUNE 11, 2025
According to recent Accenture research, 84% of travel executives say AI is the key to achieving their growth targets demonstrating that AI-driven channel strategies are no longer optional; they’re absolutely mission-critical for driving hotel revenue. Artificial intelligence is no longer a futuristic concept in the hotel industry—it’s an essential driver of performance in today’s hyper-competitive digital landscape.
Skift Blog
JUNE 11, 2025
Skift Take: The boom in the Indian hotel industry is now over, changing into a more normalized growth. This is an indicator of a maturing hospitality sector in the country as it signals the end of abnormal travel trends.
Lodging
JUNE 10, 2025
LONDON—IHG Hotels & Resorts (IHG) celebrated the milestone of 100 open hotels for its voco brand within seven years. Since its launch in 2018, voco has quickly become the fastest-growing brand within IHG’s Premium collection, having achieved record development activity levels across openings and signings in 2024, with properties in over 25 countries and further market entries in Türkiye, Malaysia, and Aruba set for the next two years.
Hotel Management
JUNE 12, 2025
Residence on Langley Park, the former Hyatt Regency at 99 Adelaide Terrace in Perth, has unveiled newly renovated guest rooms, guest services, and an integrated precinct experience. Positioning itself to cater to both long and short-stay travel needs, the property now offers a mix of traditional hotel rooms and apartment-style layouts, including standard king and queen rooms, studios, and expansive one- and two-bedroom options.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
HotStats
JUNE 9, 2025
While much of the global hospitality sector remains in flux, Asia-Pacific’s hotel industry is carving its own path—one defined not just by rising revenues but by sharper operational choices. The latest regional figures reveal a complex picture of recovery, where topline growth, margin management, and cost strategy are inextricably linked.
Skift Blog
JUNE 9, 2025
Skift Take: The travel business has unparalleled access to customer data, and AI offers ample avenues to apply it and improve the traveler experience. By creating insights and knowledge, including who to talk to, where to reach them, and what to say to them, AI offers travel marketers unique opportunities to help their brands make better decisions that can drive business growth at scale.
Lodging
JUNE 9, 2025
WATERFORD, Connecticut—Waterford Hotel Group announced its appointment as operator of five hotels in New Orleans, Louisiana, beginning July 1, 2025. The properties—Audubon Cottages, Le Richelieu, Dauphine Orleans Hotel, Hotel Royal, and Chateau Hotel—are part of the J Collection, a New Orleans-based portfolio of Southern hotels and resorts. This expansion marks Waterford’s entry into the New Orleans market. “We are honored to partner with The J Collection to bring our operational and
Hotel Management
JUNE 12, 2025
Marriott International’s Luxury Dining Series returns in 2025, with the multi-city gastronomic taking place across Asia Pacific from July to September. The Ritz-Carlton, Perth, The St. Regis Singapore, The Ritz-Carlton, Bangkok, The St. Regis Osaka, and The St. Regis Jakarta are among the properties taking part. Each property will offer curated culinary experiences led by Marriott International culinary and mixology professionals from across the world.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Anthony Cole Training
JUNE 13, 2025
Salespeople have to prospect. That's the truth. Salespeople can find their prospects in lots of different ways: introductions, social media, networking, lists, internal referrals from business partners, cold calling, pre-approach email, association memberships, and business networking groups. What is also true is that no matter how a salesperson gets a name, the next step is to contact them.
Skift Blog
JUNE 11, 2025
Skift Take: Forget the hydrogen hype – at least for now. Rolls-Royce says sustainable aviation fuel is the only viable path to cutting emissions for long-haul air travel in the next 20 years.
Lodging
JUNE 13, 2025
LAS VEGAS, Nevada—UrVenue announced an expanded partnership with OpenTable. Building on their 2021 integration, which unified dining reservations with resort activities, this expanded collaboration gives hotels the ability to offer guests priority access to premium OpenTable reservations directly through UrVenue’s Itinerary Builder. Guests can secure exclusive restaurant bookings and curated dining events in advance, while hotel staff can also manage reservations on their behalf through UrVenue’
Hotel Management
JUNE 10, 2025
EVT Hotels and Resorts is set to convert its Rydges Lakeside Queenstown property into a QT hotel, integrating with the existing 69-room QT Queenstown. Following a major refurbishment of the existing 152-room Rydges hotel in line with QT’s bold design, the combined QT Queentown will feature a total of 221 rooms, the majority of which will feature guest balconies overlooking the Lake Wakatipu waterfront.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Social Hospitality
JUNE 11, 2025
Referral marketing is a powerful way for people to trust businesses and help them succeed. People buy from people they know, like, and trust. When existing clients recommend you to others, there’s an added reach that comes from that. But what makes for an effective referral marketing strategy? Let’s break it down. How does Referral Marketing operate?
Skift Blog
JUNE 13, 2025
Skift Take: Indian travelers are nearly 1.5 times as likely as U.S. travelers to avoid airlines over safety concerns. For Indian airlines, there’s a need to reset the narrative.
Lodging
JUNE 11, 2025
DALLAS, Texas—Driftwood Capital announced that, through its lending fund Driftwood Lending Partners, LP, it has provided $35 million in mezzanine financing for the refinancing of the Sheraton Dallas hotel, Texas’s largest hotel with 1,841 keys and more than 230,000 square feet of meeting space. The mezzanine loan is part of a broader refinancing by the borrower, a joint venture sponsored by Chartres Lodging Group.
Hotel Management
JUNE 12, 2025
W Brisbane has unveiled a transformation of its 32 suites aimed at delivering a “more vibrant and playful” accommodation experience. The hotel’s design narrative ‘A River Dreaming’ is woven through the suite design from the 70sqm Cozy Suites and 85sqm Marvelous Suites to the 200sqm Extreme Wow Suite. Room 1307 Living Design references to the Brisbane River include curved details, earthy tones of terracotta and eucalyptus, reminiscent of the natural soil banks by the river and the distant green h
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
STAAH
JUNE 10, 2025
Looking to stand out in a crowded market and boost bookings? The answer might lie in how you package your offerings. Why Hotel Packages Work When travellers book accommodation, they’re often looking for more than just a bed. They want value, convenience, and experience, all bundled up in one booking. That’s where hotel packages come in. In today’s competitive travel market, bundling your offerings into creative packages isn’t just a nice touch, it’s a business strategy.
Skift Blog
JUNE 11, 2025
Skift Take: As global temperatures rise and warnings mount over soaring aircon demand, India’s move could be just the beginning. More countries may soon be forced to follow with similar limits to keep energy systems from overuse.
Lodging
JUNE 10, 2025
Plusgrade and ALL Accor, Accor’s booking platform and loyalty program, announced a strategic partnership to introduce an enhanced loyalty exchange solution for members of ALL Accor. This partnership enables members to convert points from other participating loyalty programs into reward points. Transforming Loyalty Through Seamless Exchanges With Plusgrade’s exchange technology, ALL Accor members can convert rewards earned from institutions such as Bilt, Capital One, and Citi loyalty programs in
Hotel Management
JUNE 10, 2025
The New Zealand Government is investing an additional NZ$35 million in its new Tourism Growth Roadmap with an ambitious goal of doubling New Zealand’s tourism export earnings by 2034. Announced by Tourism and Hospitality Minister Louise Upston on Tuesday, the plan to drive international visitor numbers and improve tourism infrastructure includes investing more than NZ$19 million in international marketing across core and emerging tourism markets and NZ$8 million on attracting business and major
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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