Skift Blog
MAY 23, 2023
Skift Take: It's unclear if talks between the two largest U.S. operators of non-luxury hotels are earnest. But even the idea that Choice Hotels is interested in a merger speaks volumes about how the sector is becoming a scale game.
Anthony Cole Training
MAY 26, 2023
In this blog post, we present a question that may force you to look yourself in the mirror and ask, "What can I do better as a salesperson to increase my sales in 2023 and beyond?
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Lodging
MAY 24, 2023
Intent on considerably expanding its third-party management portfolio and positioning itself for growth through a potential acquisition, Banyan Tree Management recently relaunched as Aperture Hotels. Led by President/CEO Charles Oswald, Atlanta, Georgia-based Aperture Hotels represents what he describes a “whole new company.” For over a year, Oswald held the same position for Banyan Tree Management, which had served as the management arm for Banyan Investment Group and its portfolio of 15 proper
Hotel Management
MAY 23, 2023
Accor has launched Handwritten Collection, a portfolio of hotels that offer an intimate and stylish experience. The Handwritten Collection portfolio is expected to reach more than 250 hotels by 2030. Accor is growing it’s hotel portfolio with the addition of a new brand – Handwritten Collection – a global portfolio of bespoke hotels offering an intimate and stylish hospitality experience.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Blog
MAY 23, 2023
Skift Take: When you are a destination as ambitious as Saudi Arabia with an aim to attract 100 million annual visitors by 2030, you have to emphasize year-round appeal to avoid missing out on travelers.
Hotel Financial Coach Blog
MAY 21, 2023
Click on image to learn more 🔊 Listen to Post The dreaded credit card reconciliation need not be such a big deal if we bite-size it. That is what this piece is all about: How and why you should balance your hotel credit cards daily. That is right – every day – and I mean you need to know the cards are balanced to three separate and connected points.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
MAY 23, 2023
Three years in the making and with an investment in excess of AUD$10 million, Voyages Indigenous Tourism Australia has brought ancient storytelling to life using state-of-the-art technology to create Wintjiri Wiru, a fully-immersive light and sound experience with Uluru as its backdrop. With two shows per night from 10 May, more than 1,100 drones will take to the skies to depict a chapter of the ancient Mala story from Kaltukatjara to Uluru.
Skift Blog
MAY 26, 2023
Skift Take: Tourists love Spain, but the feeling isn't necessarily mutual with locals, as growing anti-tourism sentiment and the impact of mass tourism on their lifestyle becomes a hot topic for political candidates.
Social Hospitality
MAY 22, 2023
Social media is used by billions of people across the world, for a variety of reasons. People can use it to follow their favorite celebrities, read the news, find a professional resume writer to hire, share their thoughts about current events, and so much more. In addition to being useful for individuals, social media is also incredibly helpful for businesses of all shapes and sizes.
Lodging
MAY 24, 2023
CHICAGO—Hyatt Hotels Corporation announced the launch of a new Inclusive Collection brand, Impression by Secrets, with the opening of Impression by Secrets Isla Mujeres. The new luxury resort marks the introduction of the adults-only Impression by Secrets brand, defined by luxury all-inclusive service. “The launch of the new Impression by Secrets brand solidifies our leadership as the world’s largest provider of luxury all-inclusive experiences and exemplifies the remarkable depth of our portfol
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
MAY 23, 2023
Despite the slow return of international travellers to Queensland, occupancy levels at Accor’s 96 hotels across the state are surging beyond 2019 occupancy levels thanks to strong domestic travel and the lure of major concerts and events. Speaking to media at an event in Novotel Brisbane South Bank on Tuesday afternoon, Accor Pacific Chief Executive Officer, Sarah Derry, emphasised the importance of sport, arts and entertainment in filling hotel rooms in major cities and towns.
Skift Blog
MAY 22, 2023
Skift Take: As hotels have increasingly realized travelers are seeking destination-specific experiences, major brands in the industry will continue to play up the local angle to their offerings, which could be an enormous boon for their bottom lines.
Hotel Financial Coach Blog
MAY 21, 2023
Click on image to learn more After 6 Years – The Book is Ready! Click Here to View Video Purchase on Amazon in paperback or Kindle format at [link] PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic
Lodging
MAY 22, 2023
WASHINGTON—This summer, most adults are more likely than they were in the summer of 2022 to stay in a hotel and take vacation trips, according to a new national Hotel Booking Index survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. Thinking about the summer ahead, most adults report being more likely than they were in 2022 to stay in a hotel (56 percent) and take more frequent (55 […] The post AHLA: U.S.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
MAY 22, 2023
A Ferris wheel, rollercoaster and electric passenger train are among the many major initiatives planned for Rydges Resort Hunter Valley, which officially launched on Monday May 22. The well-established resort, under the ownership of Schwartz Family Company, features 417 guest rooms, and expansive conferencing and leisure facilities, including an 18-hole golf course.
Skift Blog
MAY 22, 2023
Skift Take: There’s perhaps more opportunity than ever for cybercriminals to take advantage of consumers who are increasingly getting lured in by deals that are literally too good to be true.
Hotel News Resource
MAY 26, 2023
Hotels still face many challenges, including the ongoing talent shortage and the slow return of large business meetings and events - the bread and butter for many urban properties. However, leisure travelers, especially those taking drive vacations or traveling domestically, and trends in remote work, continue to fuel growth.
Lodging
MAY 23, 2023
It’s long been said that breakfast is the most important meal of the day and it seems people are taking that to heart more than ever before. In fact, breakfast items that were traditionally offered strictly during the morning hours are now available all day at many hotels and guests are taking full advantage. According to OnePoll 2022, some 65% of Americans not only love eating breakfast foods for breakfast, but enjoy eating them throughout […] The post Hotels Feed Into the Continued Evolu
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Management
MAY 25, 2023
Sydney hotels are welcoming locals and visitors alike as the city lights up for the 13th edition of Vivid. The annual festival of light, music and food kicks off on Friday May 26 and will run through to June 17. Accor Pacific CEO Sarah Derry said the festival presents a great opportunity for hotels across the city. “The impact of Vivid Sydney 2023 is significant and we are experiencing increased demand for our city centre and suburban hotels,” Derry told HM exclusively.
Skift Blog
MAY 26, 2023
Skift Take: Faye wants to make travel insurance more accessible, and more startups are raising money to digitize hotel operations.
Hotel News Resource
MAY 24, 2023
It’s encouraging that we have seen a more substantial drop in the overall rate of inflation, but it is worrying that food and drink inflation remains stubbornly high.
Lodging
MAY 22, 2023
ROCKVILLE, Maryland—Cambria Hotels, part of Choice Hotels International, Inc., continued its expansion with the opening of the Cambria Hotel Orlando Universal Blvd. The new hotel joins the nearby Cambria Hotel Orlando Airport as Choice’s Cambria properties in the area. The 118-room Cambria Hotel Orlando Universal Blvd pairs design and amenities with a location in the International Drive Resort area, near attractions like Universal Studios, SeaWorld, and Disney World.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Management
MAY 23, 2023
With curated wine experiences in high demand, HM spoke to hotel sommeliers to get an insight into key trends in this area. Here, The Interlude Wine Curator, Liinaa Berry, shares an insight into her career journey and discusses the wine experience at TFE Hotels’ Pentridge accommodation precinct. How did you get into the world of wine? Being from Mauritius, I didn’t grow up with a wine culture – it is a rum country, so food initially attracted me to wine.
Skift Blog
MAY 21, 2023
Skift Take: Sonder and Vacasa, both of which face potential delistings in 2023, gave their CEOs pay packages of $21 million and $13 million, respectively. As these things go, that's ample motivation to improve performance.
eHotelier
MAY 25, 2023
The check-in process begins long before guests arrive at the front desk – and extends beyond checkout as well. From pre-arrival to during and after a guest’s stay, there are multiple touchpoints that define how a guest experiences your hotel’s approach to hospitality.
Lodging
MAY 26, 2023
As president/CEO of Hilton, Chris Nassetta has frequently referred to the current period of time as the “Golden Age of Travel,” and after stepping in as national chair of the U.S. Travel Association (USTA) earlier this year, he now has an opportunity to put a stamp on that message, quite literally, as well as his overall legacy. Nassetta—who has long been active with the Washington, D.C.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
MAY 23, 2023
One of the world’s fastest-growing hospitality groups, Minor Hotels, will continue to expand its Australian portfolio, with the launch of two new global brands in 2025, with the opening of NH Collection Sydney, and Avani Mooloolaba Beach Hotel. One of the world’s fastest-growing hospitality groups, Minor Hotels, will continue to expand its Australian portfolio, with the launch of two new global brands in Sydney and Queensland’s Sunshine Coast. 2025 will see the opening of NH Collection Sydney, a
Skift Blog
MAY 21, 2023
Skift Take: The 94-page ruling methodically knocks down the argument from American and JetBlue that their alliance boosts competition to benefit flyers.
Lure Agency
MAY 24, 2023
How Social Proof Can Boost Your Hotel Sales and Win Over Prospects: The Science Behind This Powerful Strategy As a hotel salesperson, you know that the group business is the lifeblood of your property. And when it comes to closing deals, social proof can be your secret weapon. Cory Falter recently chatted with Joe Apfelbaum of Ajax Union on the InnSync Show about why building trust with guests is the only option and explored tips for how you can leverage social proof to sell more group business.
Lodging
MAY 23, 2023
ATLANTA—Peachtree Group announced the appointment of Melissa Ross Smith as chief operating officer. Smith will be responsible for the overall performance, strategy, and organizational development of Peachtree and its operating businesses. She will report to Greg Friedman, managing principal and CEO, and will be an executive team member. “As Peachtree continues to evolve, improving our foundational processes is imperative to the future growth of our business,” Friedman said. “Me
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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