Sat.Nov 30, 2024 - Fri.Dec 06, 2024

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AI’s Game-Changing Role in Hotels

Hotel Management

AI is transforming hotels through personalisation, automation, and predictive analytics, enhancing guest experiences and operational efficiency while addressing ethical challenges for a competitive, tech-driven future. Artificial intelligence (AI) is set to revolutionise guest experiences and operational efficiencies in the hotel sector, marking a significant shift in how hotels interact with customers and manage services.

Hotels 263
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Three Ways Key Control Systems Keep Hotels More Profitable

Lodging

Hotel properties have a continuous flow of guests, which necessitates safeguarding everyone on the premises with comprehensive security measures. Trying to balance a warm and welcoming environment with security that is non-disruptive to guests is challenging to hotel security teams with the ebb and flow of people and activities occurring every day at all hours.

Hotels 331
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Black Friday 2024: Strategic Hotel Website Campaigns Drive 64% Growth in Direct Bookings

Hospitality Net

Black Friday has become a game-changer in the hospitality industry, a moment that redefines booking trends and drives unprecedented opportunities for hoteliers. As one of the most anticipated shopping events of the year, its impact on the travel sector continues to grow, reshaping how hotels approach their direct channel strategies. Following the close of the 2024 Black Friday season, The Hotels Network (THN) has conducted an in-depth analysis to uncover how this pivotal period influenced direct

Shopping 276
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The Rise of Live Tourism: How Shared Experiences Shape Our Future

Skift Blog

Skift Take: Traveling for music, sports, natural wonders – the experiences we share with others are a powerful force for connecting the world. We call it Live Tourism.

Tourism 301
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The Tapestry Collection by Hilton welcomes Richmond hotel in Australian brand debut

Hotel Management

The Tapestry Collection by Hilton brand has marked its Australian debut with The Motley Hotel Richmond joining an international portfolio of over 139 distinctive hotels across 16 countries and territories this week. The 80-room Richmond hotel, which opened 18 months ago, aligns with the brand’s focus on distinctive and locally inspired design, décor and artwork.

Branding 258
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Hilton Signs First Signia Hotel Outside of the United States

Lodging

AMMAN, Jordan—Hilton announced the signing of an agreement for a 272-key Signia by Hilton in Amman, Jordan. The signing marks the international debut of the brand and the first Signia property to be agreed outside the United States. Situated in downtown Amman, Jornda, the hotel will open in January 2025 and offer a convention center and meeting spaces, design, and cuisine.

Hotels 147

More Trending

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IHG’s Luxury Brands Tap Multi-Generation Travel for Growth

Skift Blog

Skift Take: IHG is revamping its luxury suites and rolling out new training to help cater to a rising trend in multi-generational travel. Who knew family values could be such good business?

Travel 294
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Pro-invest partners with Max Employment to hire more people with disability

Hotel Management

Pro-invest Group is creating more employment opportunities for people with disability under a partnership with Max Employment. Pro-invest’s Deputy Chair and CEO APAC Jan Smits, said the group will lean on the expertise of Max Employment – one of the largest providers of employment services in Australia – to identify suitable candidates for roles across its hotel network.

Hiring 213
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Boost sales by tapping into new breakfast trends

Lodging

Discover how your customers are shaking up breakfast! By incorporating the latest food trends into your operation, you can satisfy their cravings and keep them coming back. Get all the insights in this comprehensive whitepaper. By clicking “Submit,” I acknowledge and agree to the use of my contact information to receive messages about offerings from LODGING Media, its brands, affiliates and/or third-party partners, consistent with LODGING Media’s Privacy Policy.

Sales 316
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Trustonomics: the Currency of Success in the Hospitality Tech Industry

Hospitality Net

Especially in today’s increasingly competitive hospitality technology market, trust and credibility is one of the most important factors in ensuring profitability over the long term.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Culture Eats Hospitality for Breakfast: Why Europe and North America Are Falling Behind

Skift Blog

Skift Take: Western destinations need a full reset of cultural values that prioritizes human connection. That’s the only way to compete with regions where welcoming guests is a way of life.

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TFE Hotels adds New Zealand office as Heritage properties join the fold

Hotel Management

TFE Hotels is bolstering its presence on the ground in New Zealand with the establishment of a Country Office in Auckland, led by Warwick Kahl as Director of Operations NZ. The New Zealand Country Office will support TFE Hotels’ multi-property management deal with New Zealand’s leading accommodation provider, Heritage Hotels, announced at AHICE Aotearoa in October.

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Four Seasons Hotel New York Reimagines Menu Concepts

Lodging

NEW YORK—The Four Seasons Hotel New York reopened its doors in November, marking a return following several years of closure. With its return, the hotel has released reimagined menu concepts for The Garden Restaurant and TY Bar, which flank the property’s Art Deco lobby. Both venues are open for reservations under the leadership of Executive Chef Maria Tampakis, Executive Pastry Chef Jonathan Pereira, and Director of Food and Beverage Iwona Luksza.

Hotels 147
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Agentic AI is the top strategic tech trend for 2025 says Gartner: How does this impact travel & hospitality?

Hospitality Net

Buckle up, everyone! We’re entering an era where AI isn’t merely an assistant but is transforming a future where AI systems act as proactive agents, driving intelligent actions and redefining the way industries, including hospitality and travel, operate. Welcome to the fascinating realm of ’Agentic AI’—the next significant leap in technology revolutionizing our collaboration with machines, transforming the customer journey into an autonomous and hyper-personalized experience.

Travel 264
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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TSA Records Busiest Day Ever With Over 3 Million Travelers

Skift Blog

Skift Take: December 1 became the busiest day ever in TSA history as the agency processed 3.09 million travelers, capping off one of the busiest Thanksgiving travel periods on record.

Travel 296
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Hacienda unveils new look with Latin American flair

Hotel Management

Hacienda Bar and Lounge at Pullman Quay Grand Sydney Harbour has unveiled a new look ahead of the busy festive period. Now with a Latin American flair, Hacienda boasts a fresh menu, a new cocktail list and refreshed interiors with sprawling greenery, golden accents and natural textures. The new food menu features Latin American flavours through a modern Australian lens with a selection of light bites and share plates created with fresh local ingredients.

Business 173
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Luxury Group by Marriott International Shares Global Expansion Updates

Lodging

Marriott International, Inc. announced global expansion from the International Luxury Travel Market (ILTM) in Cannes. The Luxury Group’s new brand extensions, tented camps, remote lodges, and experiences are poised for growth. Spanning brands like The Ritz-Carlton, St. Regis Hotels & Resorts, W Hotels, The Luxury Collection, EDITION, JW Marriott, and Bvlgari Hotels & Resorts, the portfolio includes a new vision of experiential travel.

Resorts 147
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Report: Wellness: Exploring the Luxury Traveller’s Mindset.

Hospitality Net

This research is the result of a collaboration between ILTM, Hyatt and Altiant, it features a unique piece of research that focuses solely on affluent and HNW individuals’ views on luxury travel. We gathered quantifiable data from six countries of their global community, with a total of 800 interviews in October 2024 across the UK, US, France and China (n=150 in each), in addition to the UAE and Saudi Arabia (n=100 in each).

Travel 263
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Qatar Airways Debuts Quirky New Safety Video with Kevin Hart

Skift Blog

Skift Take: This big budget safety video from Qatar Airways is likely to reignite a long-running industry debate: What is the right balance between passenger engagement and clarity of messaging?

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Hotelier Chris Dickinson signs Auckland properties to new luxe hotel brand

Hotel Management

New Zealand hotelier Chris Dickinson has introduced a new luxury accommodation brand to the market with four Auckland properties slated to launch within the first half of 2025. Luminous Living, which will offer premium property management services for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.

Branding 147
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CoStar: Thanksgiving Calendar Shift Positively Impacts U.S. Hotel Performance

Lodging

WASHINGTON—Due to the Thanksgiving calendar shift, the U.S. hotel industry reported higher year-over-year performance comparisons, according to CoStar’s latest data through Nov. 23, 2024. U.S. Hotel Performance November 17-23, 2024 Percentage change from comparable week in 2023 Occupancy 59.7 percent (up 20.7 percent) ADR $150.49 (up 8.6 percent) RevPAR $89.80 (up 31.1 percent) Among the Top 25 Markets, Seattle reported the largest year-over-year occupancy increase (up 62.9 percent to 76.7

Occupancy 147
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IHG establishes stronghold in Chennai with signing of Holiday Inn Chennai Vandalur

Hospitality Net

IHG®Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Sakthi Elegant Towers India Pvt Ltd to develop Holiday Inn Chennai Vandalur. Scheduled to open in 2026, the new hotel will add 200 keys to IHG’s growing presence in South India. Driven by market demand, continues to expand its footprint in key Indian cities.

Resorts 264
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Thailand-U.S. Direct Flights Could Return by Early 2025

Skift Blog

Skift Take: Thailand thrives on tourism, and direct flights to the U.S. could be a game-changer. They’d attract more long-staying American travelers, boosting tourism revenues and giving a solid lift to Thailand’s tourism-reliant economy.

Tourism 289
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Emergency Readiness in Hospitality: A Guide to Staying Connected During Disasters

Hospitality Tech

From advanced communication tools to enhanced staff training, discover actionable steps hotels can take to safeguard guests and maintain operations during natural disasters.

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HVMG Added Eight Properties to Its Portfolio in 2024

Lodging

ATLANTA—Hospitality Ventures Management Group announced that the company added eight new hotels to its portfolio in 2024, bringing the total number of properties it holds to 51. The new additions include a mix of Marriott and Hilton branded hotels covering lifestyle, select-service, full-service, and extended-stay categories. “2024 was an outstanding year for HVMG, adding nearly 1,200 new rooms to our nationwide portfolio,” said Robert Cole, president and CEO, HVMG.

Services 276
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Marriott International Signs Agreement With Knowledge Economic City to Open Three Hotels in Madinah, Saudi Arabia

Hospitality Net

Marriott International, Inc. announced it has signed an agreement with Knowledge Economic City (KEC) to open three hotels within the Holy City of Madinah in Saudi Arabia. The anticipated openings will be part of the KEC master-development and feature over 1,200 rooms across three of the company’s brands – Courtyard by Marriott, Four Points by Sheraton and Residence Inn by Marriott.

Branding 264
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Southwest Reports ‘Resilient Travel Demand’ as it Boosts Revenue Guidance

Skift Blog

Skift Take: Southwest executives will be hoping that these improved financials take some of the heat off a company that has faced intense scrutiny in recent months.

Revenue 283
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First look: Adina Town Hall’s multi-million-dollar home-style makeover

Hotel Management

Adina Town Hall Sydney is set to unveil a multi-million-dollar “top-to-tail transformation” by designers Bates Smart with its reopening scheduled for February 2025. The 27-storey Toga-owned property is the latest in a new generation of Adina-branded hotels to launch globally. “This major scale project represents a huge repositioning of the asset, and ultimately supports our contemporary vision for the Adina brand,” said TFE Hotels Group Chief Operating Officer, Chris Sedgwick.

Scale 130
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CoStar: U.S. Hotel Industry Reports Lower Yearly Performance Comparisons

Lodging

WASHINGTONDue to the Thanksgiving calendar shift, the U.S. hotel industry reported lower year-over-year performance comparisons, according to CoStars latest data through November 30, 2024. U.S. Hotel Performance November 24-30, 2024 Percentage change from comparable week in 2023 Occupancy: 50.0 percent (down 7.7 percent) ADR: $141.09 (down 3.0 percent) RevPAR: $70.59 (down 10.5 percent) Among the Top 25 Markets, Tampa reported the largest year-over-year increases in occupancy (up 13.2 percent to

Occupancy 147
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Meliá Hotels & Resorts Announces December 16 Opening of Meliá Casa Maya Cancún

Hospitality Net

Meliá Hotels & Resorts is proud to announce the opening of Meliá Casa Maya - Cancún, an exceptional new all-inclusive resort, set to welcome its first guests on December 16, 2024. Located on one of the Caribbean’s most iconic beaches, this all-inclusive resort promises an unforgettable getaway where every detail is designed to provide relaxation, luxury, and worry-free all-inclusive experience.

Resorts 263
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!