Sat.Nov 30, 2024 - Fri.Dec 06, 2024

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AI’s Game-Changing Role in Hotels

Hotel Management

AI is transforming hotels through personalisation, automation, and predictive analytics, enhancing guest experiences and operational efficiency while addressing ethical challenges for a competitive, tech-driven future. Artificial intelligence (AI) is set to revolutionise guest experiences and operational efficiencies in the hotel sector, marking a significant shift in how hotels interact with customers and manage services.

Hotels 263
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Three Ways Key Control Systems Keep Hotels More Profitable

Lodging

Hotel properties have a continuous flow of guests, which necessitates safeguarding everyone on the premises with comprehensive security measures. Trying to balance a warm and welcoming environment with security that is non-disruptive to guests is challenging to hotel security teams with the ebb and flow of people and activities occurring every day at all hours.

Hotels 331
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The Rise of Live Tourism: How Shared Experiences Shape Our Future

Skift Blog

Skift Take: Traveling for music, sports, natural wonders – the experiences we share with others are a powerful force for connecting the world. We call it Live Tourism.

Tourism 325
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Moving Beyond Brands: The Rise of Individual Voices in Travel

Skift Blog

Skift Take: The U.S. travel and tourism industry is falling behind others because the leaders that run it operate in the clouds, while the need is to be on the ground level, day in and day out. Time to change and here's why.

Travel 323
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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U.S. Considers New Rules to Protect Passengers During Airline Meltdowns

Skift Blog

Skift Take: The DOT said it was considering a new slate of protections that would ensure travelers receive compensation, rebooked flights and reimbursements for accommodations during flight disruptions.

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Senators Grill Airline Executives Over Junk Fees

Skift Blog

Skift Take: In a hearing that became heated, senators expressed frustration that executives wouldn’t reveal what determines the ancillary fees.

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Culture Eats Hospitality for Breakfast: Why Europe and North America Are Falling Behind

Skift Blog

Skift Take: Western destinations need a full reset of cultural values that prioritizes human connection. That’s the only way to compete with regions where welcoming guests is a way of life.