eHotelier
SEPTEMBER 2, 2024
Understanding and harnessing the power of digital content is not just a strategy—it's a necessity for influencing traveler purchasing decisions and shaping their journey from the moment they start planning to the post-vacation sharing of experiences.
Skift Blog
SEPTEMBER 1, 2024
Skift Take: Local Law 18 hasn't yet led to a significant amount of additional long-term housing in NYC and hotels are thriving. But small-time hosts have lost a key source of income. Modifications, and a more balanced approach, are needed.
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Anthony Cole Training
SEPTEMBER 6, 2024
An effective sales proposal is less about what the proposal includes and more about what the end result is supposed to achieve. In fact, many sales proposals are delivered much too soon and inappropriately, often generated because the prospect asked to "see what you can do." If a salesperson follows a stage-based sales process, they know that a proposal only follows when the prospect has hit certain milestones in the discovery process, and they will be ready to give an answer, whether yes or no,
Lodging
SEPTEMBER 6, 2024
TYSONS, Virginia—Cvent announced that it has acquired Splash, an event marketing technology company. Splash’s platform allows marketers to create on-brand, measurable, and repeatable event programs that drive pipeline and sales. Over 500 organizations, including more than 60 Fortune 1000 companies, use Splash for their event marketing needs. Together, the companies plan to continue investing in their products and serving their customers to accelerate event success.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Management
SEPTEMBER 3, 2024
The Langham, Gold Coast hires three key leaders The Langham, Gold Coast has welcomed three experienced personnel to its team, including a new General Manager, Arpad Romandy, and leaders across F&B and HR. In a hospitality career spanning over 30 years, Romandy has held roles with InterContinental Hotels Group across England, Spain, and the United States, as well as Shangri-La Sydney and most recently, as General Manager of InterContinental Hayman Island Resort.
Skift Blog
SEPTEMBER 3, 2024
Skift Take: Throughout its 40-year history, Virgin Atlantic has made its name by shaking up the airline establishment. This move suggests that when cultural sensitivities are concerned, even a trailblazer can have its limits.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Lodging
SEPTEMBER 5, 2024
ATLANTA, Georgia—Peachtree Group has launched a restaurant management division. Under the leadership of Daniel Puglisi, SVP of corporate operations for hospitality management, this division will focus on operating quick-service restaurants, starting with coffee shops. This new venture underscores Peachtree Group’s commitment to expanding its footprint in the hospitality industry, beginning with a partnership with AdventHealth and launching a Starbucks location in its AdventHealth Orlando h
Hotel Management
SEPTEMBER 3, 2024
Radisson Hotel Group has closed a successful first half with over 130 signings and openings across EMEA and APAC. Radisson Collection and Radisson Red entered into several new markets, with nearly 20 Radisson Blu hotels signed. “During the first six months of 2024 we reported strong growth across our international portfolio, while consistently creating relevance for guests and value for owners,” said Radisson Hotel Group, Executive Vice President and Global Chief Development Officer, Elie
Skift Blog
SEPTEMBER 1, 2024
Skift Take: The German airline group wants to avoid purchasing a controlling stake in TAP because it doesn't require approval from European Union antitrust authorities.
Social Hospitality
AUGUST 31, 2024
Introduction to Employee Turnover Predictive analytics helps organizations detect patterns and potential turnover risks before they result in employee departures; it is a vital indicator of an organization’s health and stability. Defined as the rate at which employees leave and new ones are recruited, turnover can have a ripple effect across the business.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Lodging
SEPTEMBER 5, 2024
PARSIPPANY, New Jersey—Wyndham Hotels & Resorts debuted The Mining Exchange, a Registry Collection Hotel, marking the first property in the collection in the United States. The 128-room, newly renovated hotel is located in downtown Colorado Springs, Colorado. Once home to the stock exchange for gold and silver sourced from the Rockies, guests can now take in the hotel’s history and use amenities including multiple onsite culinary outlets, a full-service spa, and an on-site art gallery, [R
Hotel Management
SEPTEMBER 5, 2024
An extension to the submissions deadline for the 2024 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, is coming to a close with limited time remaining to cast your nomination. Enter the 2024 HM Awards now The HM Awards portal will close at 11.59pm on Monday September 9. The 22nd annual event, taking place on Friday November 29, 2024 at the Grand Ballroom, ICC Sydney, will determine the best people, properties, departments, brands and chains in the business of a
Skift Blog
AUGUST 31, 2024
Skift Take: Athens has had infrastructure shortcomings for quite some time. Climate change and a tourism boom magnified the problems. The city's top tourism hopes greener upgrades can be a solution.
Hotel Business
SEPTEMBER 6, 2024
Bridge , a digital platform that connects middle-market developers with a network of debt capital providers, has launched its ground-up construction lending program, an in-house lending program designed to support construction and rehab projects for franchised hotels. The program will cater to experienced sponsors in primary and secondary markets, offering loan amounts of up to $50 million.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Lodging
SEPTEMBER 4, 2024
TROY, Michigan—According to the J.D. Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark, overall guest satisfaction with branded hotels run by the nation’s largest third-party management companies improved significantly this year, outperforming chain-managed and independently operated hotels. “Third-party management companies operating branded hotels are really firing on all cylinders by consistently delivering well-maintained buildings, cleaner guestrooms, and an
Hotel Management
SEPTEMBER 5, 2024
Southside by Ovolo, a member of Design Hotels, has made its arrival in Hong Kong’s first warehouse-converted hotel. Located in the vibrant cultural district of Wong Chuk Hang on the south side of Hong Kong Island, Southside by Ovolo aims to reflect the essence of Hong Kong’s dynamic culture and lifestyle. In a transformation designed to elevate the guest experience, the hotel offers distinctive design with luxury and comfort at the forefront.
Skift Blog
SEPTEMBER 5, 2024
Skift Take: The investigation seeks to determine whether recent industry trends like devaluing the worth of miles and consolidation have adversely affected consumers.
STAAH
SEPTEMBER 3, 2024
Picture this: A guest arrives at your hotel after seeing your beautiful poolside brunch on Instagram. Another guest picks your hotel because they want the ease of in-room dining. Both situations show different ways to attract guests. But which one works better in today’s fast-changing hotel industry? Let’s dive into this modern-day face-off and discover which drives more guests to your hotel. 1.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Lodging
SEPTEMBER 3, 2024
MCLEAN, Virginia—Just over two years after opening its 7,000th hotel, Hilton now has more than 8,000 hotels operating globally. Following a series of additions to its portfolio, including NoMad, Graduate Hotels, Small Luxury Hotels of the World, and Autocamp, Hilton has grown the company’s global network. “This has been a significant year for Hilton’s development, marked by strategic partnerships and acquisitions, and continued organic growth from our existing brands,” said Kevin Jacobs, c
Hotel Management
SEPTEMBER 5, 2024
Hilton’s independent Tapestry Collection by Hilton is set to make an Australian debut later this year with the signing of The Motley Hotel in Richmond, Melbourne. Located on Richmond’s historic Bridge Road, the 80-room hotel will operate under a franchise agreement with Amber Property Group. The Motley Hotel features an eclectic design, rooftop bar and restaurant, and meeting space.
Skift Blog
SEPTEMBER 2, 2024
Skift Take: Yatra’s acquisition of a corporate travel company highlights its shift towards the more profitable business travel market, especially as competition heats up in the consumer travel space. With consumer revenue dropping, Yatra is doubling down on corporate clients.
STAAH
SEPTEMBER 1, 2024
Improved online channel management capability and direct booking capability on the website streamlines distribution and increases revenue. Spread across vast acres of lush green land in Kampala, Uganda, Dolphin Suites is a thoughtful oasis for business and leisure travellers alike. The striking brick hotel sits amidst the quiet countryside while also offering guests access to the bustling business district of Kampala.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Lodging
SEPTEMBER 3, 2024
PHILADELPHIA, Pennsylvania—Extreme Hospitality announced the appointment of John A. Rubino as CEO. John Rubino, a co-founder of Extreme Hospitality, brings over 30 years of experience in the hotel industry to his new role where he will oversee the company’s strategic direction. John Rubino’s background in hospitality spans hotel operations, asset management, and corporate leadership.
Hotel Management
SEPTEMBER 5, 2024
Minor Hotels’ lifestyle brand Avani Hotels and Resorts is set to make its Singapore debut in 2027 with the opening of a 200-key new-build property. Located at 24 Peck Seah Street, in the bustling Tanjong Pagar district, the 13-storey upscale property is a partnership with Singapore’s Kajima Development and Abu Dhabi-based Alwathba Investment. L-R: Rashed Mohammed Ahmed Darwa Alkaabi, Director of Alwathba Investment; William E.
Skift Blog
SEPTEMBER 2, 2024
Skift Take: Skilling programs are necessary. However, training them to take up jobs in tourism cannot be the only focus: the industry also needs to figure out how to retain the talent.
eHotelier
SEPTEMBER 3, 2024
Let’s dive into practices you can implement to transform your guest communication.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Lodging
SEPTEMBER 6, 2024
FLORENCE, South Carolina—Raines has added Hotel Theo, a Tapestry Collection by Hilton property, to its management portfolio. Formerly known as Hotel Magnolia, Hotel Theo is now part of Woven by Raines, the lifestyle division of Raines. The property is owned by TCOR Hotel Partners and TriGate Capital. Located between the French Quarter and the Warehouse District, Hotel Theo is a spot for travelers looking to explore the culture of The Big Easy and enjoy attractions. […] The post Raines Adds
Hotel Management
SEPTEMBER 5, 2024
Accor Pacific is anticipating continued growth in travel and development activity in the Queensland market following a positive result for its network in the first half of the year. The operator recorded an increase of 1.5 occupancy points to 70.7% across its network of 95 Queensland hotels, resorts and apartments – which amount to a total of 12,095 rooms – for the year to July, compared to the corresponding year.
Skift Blog
SEPTEMBER 3, 2024
Skift Take: Elliott is amping up the pressure on Southwest. Now that it's crossed the threshold in owning 10% of the carrier's common stock shares, the hedge fund could call a special meeting to force a vote on whether to oust Southwest CEO Bob Jordan and chairman Gary Kelly.
Hospitality Tech
SEPTEMBER 4, 2024
With smart technology and strong connectivity, hotels are transforming operations, enhancing guest experiences, and leading the charge in sustainable travel.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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