Sat.Jul 15, 2023 - Fri.Jul 21, 2023

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What is the Impact of Frequent Coaching?

Anthony Cole Training

Excerpt from Objective Management Group’s recent webinar on The Data Behind Sales Managers of Elite Teams. The second chapter of this guide addresses a fundamental question: how often should sales managers coach their teams? Through a deep analysis of sales evaluations and coaching frequencies, we uncover the impact of consistent coaching on various aspects of sales performance.

Sales 295
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Amsterdam Looks to Ban Cruise Ships to Reduce Mass Tourism

Skift Blog

Skift Take: Amsterdam banning large cruise liners would be a major step in curbing overtourism, an issue that has increasingly plagued the Dutch capital in recent years.

Tourism 246
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W Sydney set to bring drama to dining with urban-inspired restaurant

Hotel Management

W Sydney is preparing to take its guests and visitors on a culinary journey across three levels when it opens this October. The 585-room hotel will feature a signature restaurant BTWN on level three, which will offer a variety of spaces for various dining occasions throughout the day and night. Chris Dodd, W Sydney Designed by Bowler James Brindley, the restaurant features dramatic interiors inspired by its urban surroundings, from stainless-steel pods to columns decorated with aerosol art by

Dining 246
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Customer-Centric Engagement: Strategies for Success in the Rental Sector

Are Morch

Change is the only constant in the fast-paced rental market. The strategies for achieving economic success in this sector are changing, but one aspect is coming into sharper focus: the need for a customer-centric strategy. This is not a concept that can simply be slapped on firm vision statements or marketing collateral; rather, it needs […] The post Customer-Centric Engagement: Strategies for Success in the Rental Sector appeared first on Are Morch, Digital Transformation Coach.

Market 246
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Hospitality Financial Leadership – What Brands Don’t Know: The Secret to Creating Financial Expertise

Hotel Financial Coach Blog

Click on image to learn more Hospitality Financial Leadership What Brands Don’t Know – The Secret to Creating Financial Expertise Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset

Branding 130
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Airlines Struggle to Keep Pace With Shifting Travel Patterns

Skift Blog

Skift Take: The airline business was already difficult enough. Now, the old rules don't apply when it comes to gauging travel demand.

Travel 246

More Trending

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7 Strategies for B2B Influencer Marketing

Social Hospitality

In the fast-paced, highly interconnected world of today, influencer marketing isn’t just a buzzword in the B2C space anymore. It’s making its mark in the B2B arena as well. More than ever, businesses recognize the significant role that industry thought leaders can play in driving brand awareness, boosting lead generation, and enhancing credibility.

B2B 100
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The Prosperous Hotelier – Bulk Discounts – Plus Extra Copies!!!

Hotel Financial Coach Blog

Click on image to learn more The Prosperous Hotelier – Bulk Discounts – Plus Extra Copies!!! Get Additional Copies for your Team at a Discount and Enjoy This Special Offer From My Publisher – Maurice Basset Publisher’s Special Offer for July Order 40 or more copies of The Prosperous Hotelier in paperback at a discount directly from the author, David Lund, and the publisher will ship out add an extra 20 percent more copies as a special bonus.

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United Faces Flight Capacity Crunch As Pilots Turn Down Captain Roles: CEO

Skift Blog

Skift Take: As if pilot shortage was not a blow enough to deal with, U.S. airlines are now facing a peculiar issue of position upgrades to captain.

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Exclusive: Swiss-Belhotel International to boost global portfolio through China tourism deal

Hotel Management

Swiss-Belhotel International has signed a deal with state-owned Chinese tourism giant, China Travel Group (CTG), which will see the hotel management company re-enter the China market, 35 years after the launch of its very first hotel in Hong Kong. The signing of a memorandum of understanding with CTG Hotel – which has over 200 owned or managed properties in China and the UK – will support Swiss-Belhotel to grow rapidly in China as well as other countries internationally.

Tourism 246
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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The Definitive Guide to Boosting Vacation Rental Visibility on OTAs

TravelNet

Listing your short-term rentals on Online Travel Agencies (OTAs) can amplify your visibility and attract potential guests, a phenomenon known as the Billboard Effect. But the success of your listings depends on how well you navigate the search and ranking features on those platforms. With millions of properties available on Airbnb and Vrbo, it’s crucial to employ effective strategies to stand out from the competition.

OTA 98
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Sales Manager vs Trusted Advisor: What’s the Difference and Which is Better?

Lure Agency

In the world of sales, there are two distinct roles that professionals often find themselves in: the sales manager and the trusted advisor. While both positions involve selling, they differ significantly in their approaches and outcomes. Cory Falter recently invited hotel sales consultant Kristi White on the InnSync Show for a discussion on the differences between the roles of a sales manager and a trusted advisor.

Sales 98
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Short-Term Rental Saturation Leads to a Correction – and Lots of Home Sales

Skift Blog

Skift Take: Early investors in vacation rental markets are realizing three's a crowd.

Sales 246
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Key appointments: Hotel Indigo, QT, Novotel, Wyndham

Hotel Management

Hotel Indigo Melbourne appoints GM Pro-invest Group has appointed Joseph Simmons to the role of General Manager of Hotel Indigo Melbourne on Flinders ahead of its opening next month following an extensive $20million refurbishment. “The Hotel Indigo Melbourne on Flinders is poised to add a new dimension to this pocket of the CBD and we can’t wait to share the essence and intrigue of our Flinders Lane neighbourhood through the hotel’s design, art and guest experiences,” Simmons said.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Meet The Team: Shoaib Ali, National Sales Head – STAAH India

STAAH

From being a devoted father to embracing a passion for travel, Shoaib’s unwavering interest has always revolved around the captivating world of the Travel and Hospitality industry. Meet Shoaib Ali, National Sales Head – STAAH India Tell us a bit about your career in hospitality/ technology and the journey to STAAH After my graduation in Hotel Management, I started my career with the hospitality space in the front office and worked for multiple Hotel brands, predominantly in sales and

Sales 98
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Bette now creates 100,000 bathroom products from green steel

Hotel Designs

Hotel Designs Bette now creates 100,000 bathroom products from green steel Bette now creates 100,000 bathroom products from green steel Bette has achieved a manufacturing milestone on a journey towards sustainable bathroom design after announcing that it creates 100,000 of its bathroom products from green steel… Bette manufactures its baths, shower trays and washbasins from glazed titanium steel and began sourcing and using CO2-neutral steel in 2020.

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Skift Returns to Dubai This December for Skift Global Forum East

Skift Blog

Skift Take: This December, Skift will return to Dubai for our second annual Skift Global Forum East, presented by Dubai Department of Economy and Tourism.

Tourism 246
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Video exclusive: inside qtQT, Australia’s coolest hotel-within-a-hotel at QT Gold Coast

Hotel Management

Stylish hotel QT Gold Coast recently debuted Australia’s coolest hotel-within-a-hotel concept with the opening of the qtQT cabins , which offers a calming stay at one of the nation’s most popular beaches. Ideal for romantic escapes, girls getaways and corporate incentive trips alike, the new experience at QT Gold Coast is headlined by six qtQT Cabins, which each feature a private balcony, set within a tropical green oasis and a golden horizon. “qtQT is a unique open-air sanctuary oozing co

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Personal Interview with Noha Rizk, Director of Marketing for Meta AI

Hotel Marketer

Noha has long been an inspiration, both for myself and most who know her. Incredibly frank, driven and intelligent, Noha is an embodiment of the word 'adaptable', as is abundantly evident from her diverse resume.

Market 98
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The Brown Palace Hotel welcomes first female General Manager, Jana Smith

eHotelier

The Brown Palace Hotel and Spa – a legend among downtown Denver hotels since 1892 – proudly announces the appointment of Jana Smith as the iconic landmark’s first female General Manager. In her new role, Smith will be responsible for overseeing all operational aspects of the 241-room hotel and its 300-person team, ensuring day-to-day success in providing guests with exceptional dine and drink experiences and distinguished service.

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Airlines Dole Out Free Wi-Fi in Exchange For Your Loyalty

Skift Blog

Skift Take: Airlines are moving towards offering free Wi-Fi, but that doesn't mean they aren't trying to make money off you.

Travel 246
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Ovolo Group launches investment, asset management business

Hotel Management

Ovolo Group is set to accelerate expansion plans with the launch a dedicated investment and asset management arm. TriO Capital will work with funds, developers and real estate owners to unlock value in underperforming hotel assets including through rebrands and refurbishments. The platform will enable the group to form joint ventures and strategic partnerships whilst recycling its own capital and enhancing its asset management functions.

Business 189
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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AKA names T. Blake Danner COO

Hotel Business

Luxury hospitality brand AKA has appointed T. Blake Danner as COO. His appointment is part of AKA’s brand expansion strategy, as it recently opened two hotels, Hotel AKA NoMad and Hotel AKA Alexandria, both designed by Italian architect and designer Piero Lissoni. Additionally, in South Florida, Hotel AKA Brickell and AKA West Palm are newly renovated and are unveiling their finished design enhancements later this month.

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Cha-Ching: Kitchen Automation Pays Off

Hospitality Tech

Ticket time reductions and order accuracy increases that average 69% and 83%, respectively. An ROI that averages 94%. These are just some of the benefits QSRs are seeing from kitchen automation.

ROI 98
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Skift IDEA Awards 2023: Meet the Shortlist

Skift Blog

Skift Take: Every year, the Skift IDEA Awards recognize and celebrate excellence in design, creativity, and innovation by honoring the brands and businesses that are driving the industry forward. See who made the 2023 shortlist below.

Branding 246
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IHG to debut Vignette Collection in Cambodia capital

Hotel Management

IHG Hotels and Resorts is set to introduce its Vignette Collection to Cambodia’s capital city of Phnom Penh through a partnership with Odom Living Co. Ltd. The Luxury and Lifestyle brand – IHG’s first Collection brand – will make its debut in 2027 with a 50-room hotel in the heart of the city, occupying the top seven floors of 45-storey Odom Tower. Vignette Collection Phnom Penh Odom will be the second IHG property to open in Cambodia, following Six Senses Krabey Island.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Wyndham hosts second BOLD Symposium at NABHOOD summit

Hotel Business

Wyndham Hotels & Resorts is hosting its second BOLD Symposium ahead of the official start of the 2023 National Association of Black Hotel Owners, Operators & Developers (NABHOOD) Hotel Ownership & Investment Summit at the Miami Marriott Biscayne Bay in Miami. It will be followed by a BOLD Bootcamp, a part of its BOLD Incubator, later in the week.

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5 digital tactics to improve guest satisfaction

eHotelier

Customer satisfaction is a never-ending process, you need to take continuous action to meet your customer needs. By utilising these digital tools in the right way, you can enhance the guest experience and improve guest satisfaction, ultimately leading to increased revenue and loyalty.

Revenue 98
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Emburse Buys Tripbam in Corporate Travel Tech Mash-Up

Skift Blog

Skift Take: This deal is a nice landing for the startup Tripbam, which helps travel managers track prices. The giant in corporate travel software, SAP Concur, needs to watch its back as upstarts like Emburse become assertive.

Travel 246
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Sudima tackles inequality in project to revamp women’s rugby facilities

Hotel Management

New Zealand hospitality operator Sudima Hotels has donated time, resources, and money to transform the women’s changing rooms at Counties Manukau Rugby Football Union (CMRFU), as part of a long-standing collaboration between the two organisations. The hospitality business partnered with local trade suppliers including Ignite Architects, who donated their time and expertise to design and manage the build, with Sudima’s own in-house tradesmen leading the construction and fit-out.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i