Sat.Sep 09, 2023 - Fri.Sep 15, 2023

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17 Beautiful Places in New York City That Are Sure to Delight

RedFin

Explore 17 beautiful places in New York City - stunning nature, culture, parks, and more all in one wonderful city.

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Delta Skymiles Change: The Strategy Behind the Shift 

Skift Blog

Skift Take: Delta has moved the goalpost for more than 100 million members of the SkyMiles program. What does it mean? Delta does not want your loyalty anymore but rather your spending.

Travel 328
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The Importance of Understanding Your Customer’s Decision-Making Process

Anthony Cole Training

The buyer’s journey has been a critical topic of discussion for salespeople and marketers for a decade now. We have come to recognize how essential it is to understand how a prospect recognizes that they have a problem, how they go about searching for a solution and how they evaluate those solutions to make a resource choice and a decision.

Market 314
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Rosewood enters Oceania with addition of New Zealand’s Robertson Lodges

Hotel Management

Rosewood Hotels and Resorts is gearing up to enter Oceania via the New Zealand market with the addition of Robertson Lodges to its portfolio. The collection of three resorts, spanning the North and South Island, will officially join Rosewood’s collection on December 1, 2023 as Rosewood Kauri Cliffs, Rosewood Cape Kidnappers and Rosewood Matakauri. The expansion into Oceania marks an import milestone in Rosewood’s global growth strategy.

Dining 264
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Exploring Instagram’s Latest Features in 2023

Social Hospitality

Instagram consistently works to enhance user experience and keep up with changing trends in the dynamic world of social media. This year alone, Instagram has rolled out several exciting features that shift the way we interact with the platform. From Instagram Subscriptions to Threads and allowing multiple links in bios, the latest Instagram updates promise a more immersive and engaging experience for both users and businesses.

Business 165
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Tailbox Raises $1.5 Million for AI-Based Tour Guide: Startup Funding Roundup

Skift Blog

Skift Take: Tailbox is the latest generative AI startup in travel to raise venture capital, this time with a future vision to provide travelers with a personal digital tour guide.

Travel 320

More Trending

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Exclusive: Ascott opens 252-key Citadines in North Sydney

Hotel Management

The Ascott Limited has unveiled a 252-key Citadines hotel in North Sydney as part of the now complete 88 Walker St development – the tallest tower in North Sydney. Boasting the highest room count in the area, Citadines Walker North Sydney spans 19 levels of the building. “Citadines Walker North Sydney will connect guests with comfortable and flexible accommodation in a blue-ribbon location, and a friendly team of ‘Citazens’ to connect guests with the very best experiences North Sydney has to off

Branding 264
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A Comprehensive Guide to Owning a Luxury Holiday Home in the Mediterranean

Are Morch

Ah, the Mediterranean! A sublime tapestry of azure seas, rolling hills, and vibrant cultures – each destination a veritable treasure trove of experiences waiting to be unearthed. Yet, as alluring as the experience of dipping your toes in various Mediterranean sands might be, the notion of possessing your personal oasis in this paradise – yes, […] The post A Comprehensive Guide to Owning a Luxury Holiday Home in the Mediterranean appeared first on Are Morch, Digital Transformati

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Apple Event: New iPhone 15 Features for Travelers

Skift Blog

Skift Take: Apple hasn't traditionally focused on travel, but these new features are useful.

Events 320
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Unveiling Innovative Marketing Tech Strategies for Maximum Impact

Social Hospitality

Marketing is a fast-paced, tech-driven industry. In the US alone, marketers spend $23 billion on tech like social apps, CRMs, and email marketing platforms. Hospitality marketers are particularly well-positioned to take advantage of emergent technology. Automation can speed up content creation while AI-integrated CMSs can turn guest’s data into useful consumer insights.

Market 130
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Countdown to AHICE Aotearoa 2023: two-day conference program unveiled

Hotel Management

Global hoteliers, investors, tourism leaders and travel media figures are among a stellar line up of speakers at this year’s Aotearoa Hotel Industry Conference and Exhibition (AHICE). Hosted by HM Magazine in partnership with Hotel Council Aotearoa (HCA), the second AHICE Aotearoa takes place at the new Tākina Wellington Convention and Exhibition Centre in Wellington on October 10-11, 2023.

Events 264
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3 Benefits of Embracing AI For Hospitality Operations While Maintaining a Strong Human Connection

Hospitality Tech

The use of AI tools across industries shows no signs of slowing down, and hospitality companies should look to capitalize on these new technologies.

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Hawaii’s Maui Tourism Faces ‘Long Recovery’ After Wildfires

Skift Blog

Skift Take: Hawaii public officials want tourists back after the horrible wildfire as soon as possible, but airlines and tour operators know that it takes time for local communities to heal.

Tourism 318
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The Brit List Awards 2023: shortlist announced

Hotel Designs

Hotel Designs The Brit List Awards 2023: shortlist announced The Brit List Awards 2023: shortlist announced Regarded and respected globally as the industry’s most widespread campaign to identify the leading interior designers, architects, hoteliers and brands, The Brit List Awards 2023 has unveiled this year’s shortlist, which includes more than 150 individuals and projects selected across 12 categories… Not being content with a single grand gesture in the form of the awards ceremony of Th

Events 116
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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‘Critical issue’: Accommodation Australia takes action to drive greener future

Hotel Management

Peak industry body Accommodation Australia (AA) is pushing for a more sustainable industry through a new partnership with Ecotourism Australia. Accommodation Australia President, Leanne Harwood, said the partnership aims to promote “genuine and measurable sustainability” to its thousands of member hotels, motels and caravan parks. “There’s no doubt sustainability is one of the most critical issues for our guests, our members and the wider community,” Harwood said.

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Drive Greater ROI by Improving the Guest WiFi Network Experience

Hospitality Tech

One in five Americans would be willing to give up sleep, among other things, to ensure they had flawless, high-speed WiFi.

ROI 124
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Vrbo Will Penalize Hosts Who Cancel Bookings

Skift Blog

Skift Take: Vrbo is reiterating the message that the traveler's experience is key to building demand and a strong business.

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Enhancing hotel experiences: the role of augmented reality

eHotelier

Augmented Reality is no longer a futuristic concept; it's here and ready to redefine the hotel industry. Let's divesinto specific examples of how AR can be integrated into hotels to enhance guest experiences, from seamless check-ins to interactive room features, safety measures, and even entertainment options.

Hotels 116
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Video exclusive: inside Viewline Snowmass, one of Colorado’s best mountainside resorts

Hotel Management

Headlined by spacious slopeside ski-in, ski-out rooms, hot tubs, pools, fantastic après and a ski concierge, it’s no surprise the Viewline Resort Snowmass is one of Colorado’s best alpine properties year-in and year-out. At the Viewline Resort Snowmass, an Autograph Collection Hotel, expect contemporary mountain lodging with a 1960s flair, from the lobby through to the newly-reimagined rooms and suites on offer.

Resorts 246
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The Impact of QR Code Integration in Hotels

Hospitality Tech

From the booking confirmation to post-checkout messaging, QR codes can help automate and elevate the entire experience.

Hotels 121
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Middle East Gaming Authority Paves Way For ‘Arabian Strip’ Gambling Zone

Skift Blog

Skift Take: Testing the waters with the announcement of the Wynn Al Marjan Island, the UAE government has gone to the deep end, announcing a federal level gaming authority. Chaired by the former CEO of MGM, this new authority sets the stage for a full-blown gambling industry.

Tourism 318
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Away Together, Celitech partner

Hotel Business

Away Together , a mobile application that brings all components of the travel industry together on one platform, has entered into a partnership with Celitech, an eSIM platform company focused on helping businesses offer affordable connectivity for travelers. “The second you touch down and your phone connects to a foreign tower, the exorbitant fees begin with your cellular provider,” said Al Fares, CEO, Celitech.

Consumer 116
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Novotel Geelong honours flavours of Victoria at newly-opened restaurant, Tempo

Hotel Management

Novotel Geelong, alongside hotel owner Erdi Group, has introduced its new on-site restaurant with the opening of Tempo Kitchen and Bar this week. Situated along the Geelong waterfront, Tempo celebrates the flavours of Victoria with fresh seasonal ingredients and rich local produce sourced directly from local farmers, fishermen and producers. With a menu focused on seafood and grill, Tempo sets out to embody “the essence of Australian cuisine” and provide “a unique and unforgettable experience” f

Dining 246
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Putting guests first: providing an allergy-safe experience in your hotel

eHotelier

Putting guests first: providing an allergy-safe experience in your hotel - Insights - Insights Let's explore useful strategies hotels can use to go beyond the standard amenities and provide a fully customized and allergy-safe experience.

Hotels 116
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Kayak Tries Side Hustle in Corporate Travel for Large Enterprises Like PwC

Skift Blog

Skift Take: The American Express GBTs of the world won't lose sleep over this. But Kayak's effort should be a wake-up call to the sector. Technologies like blockchain may be seeding more competition at last.

Travel 313
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Crawford Hoying, with Shaner Hotels, adds 14th hotel

Hotel Business

Crawford Hoying has acquired Homewood Suites by Hilton Columbus OSU in partnership with international hotel owner, operator and developer, Shaner Hotel Group. This is the 14th hotel within Crawford Hoying’s portfolio, which now includes more than 1,800 hotel keys. The hotel is located in Upper Arlington and is 10 minutes from downtown Columbus and a two-minute drive from The Ohio State University.

Hotels 116
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Exclusive: IHG’s Out and Open a ‘platform for positive change’

Hotel Management

IHG Hotels and Resorts is uniting its LGBTQ+ colleagues through a supportive employee resource group with the recent launch of Out and Open in the Australasia and Pacific region. Created to offer LGBTQ+ employees a safe and respectful place to connect, Out and Open is a global initiative within IHG that has had success in several other regions. IHG’s Head of Corporate Affairs, JAPAC, Chris Waite, spoke exclusively to HM about the importance of community and connection, and his hopes for the grou

Events 162
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For Immediate Release – David Lund Announces Keynote Address

Hotel Financial Coach Blog

FOR IMMEDIATE RELEASE David Lund – The Hotel Financial Coach – Wants to Announce – Keynote Address – Tuesday, September 26, 2023 Hospitality Saskatchewan to Host Gather Again 2023 Conference & Tradeshow Hospitality Saskatchewan, in collaboration with Tourism Saskatchewan, is pleased to announce the Gather Again 2023 Conference & Tradeshow. The event will take place […] The post For Immediate Release – David Lund Announces Keynote Address first appeared on Hotel Financial Coach.

Tourism 113
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Airbnb Loses Three Quarters of its New York City Listings

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at Airbnb's New York listings, Morocco tours resuming, and JetBlue's air traffic woes.

Travel 307
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IHG launches new digital booking experience

Hotel Business

IHG Hotels & Resorts has launched of a reimagined digital booking experience for its guests that leverages the power of cloud-based platforms. The enhanced booking experience empowers guests to select individual room attributes such as a higher floor or a room with a view, the company reports. Guests can also personalize their stays with various enhancements including IHG One Rewards elite-qualifying bonus points, food and beverage credits, lounge access, special in-room welcome amenities or

Upsell 115
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i