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Have you ever booked a hotel room without glancing at reviews? The chances are slim. According to a Bloc study, a whopping 93% of individuals peruse reviews before committing to a hotel reservation. The hotel industry, propelled by the surge in digital technology, grapples with a fresh adversary: digital disruption. Yet, rather than succumbing to […] The post Digital Disruption: How Hotels are Embracing Change appeared first on Are Morch, Digital Transformation Coach.
For the second year in a row, sustainability will be a defining factor in hospitality in 2024. Hotels that prioritize sustainable initiatives will bring in more business, both from groups and leisure travelers. Even business travel managers are looking for ways to reduce the carbon footprint of their corporate travel programs, and that can include choosing more eco-friendly accommodations.
Lifestyle hotel brand The Standard is set to debut a new global hotel concept StandardX with its first opening in Melbourne in February 2024. Described as “the rebellious younger sibling of The Standard”, the new concept takes the iconic brand back to its roots, while retaining a classic Standard experience with minimalist rooms, cultural programming and intuitive hospitality.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
The Hospitality Maverick – Michael Tingsager Interview with David & The Prosperous Hotelier Michael Really Unpacks and Dives Deep Into Hospitality Financial Leadership & David’s New Book – The Prosperous Hotelier Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out […] The post The Hospitality Maverick – Michael Tingsager Interview with David & The Prosperous Hotelier first
HENDERSONVILLE, Tennessee—STR and Tourism Economics lifted year-over-year growth projections for average daily rate (ADR) and revenue per available room (RevPAR) in the final U.S. hotel forecast revision of 2023. For 2023, growth in RevPAR was raised by 0.3 percentage points, due to a 0.6 percentage point lift in ADR growth. Recent RevPAR trends demonstrate that rate continues to be the primary driver of performance.
HENDERSONVILLE, Tennessee—STR and Tourism Economics lifted year-over-year growth projections for average daily rate (ADR) and revenue per available room (RevPAR) in the final U.S. hotel forecast revision of 2023. For 2023, growth in RevPAR was raised by 0.3 percentage points, due to a 0.6 percentage point lift in ADR growth. Recent RevPAR trends demonstrate that rate continues to be the primary driver of performance.
Hotel industry professionals from around Australia, New Zealand and the South Pacific will don their best 1920s attire for another sold out HM Awards tonight, Friday November 24, in Sydney. Now in its 21 st year, the 2023 HM Awards for Hotel and Accommodation Excellence, sponsored by Sealy Posturepedic, will draw 1,000 hotel industry professionals to celebrate the best people, properties and departments in the region.
Here's what hotels can do to rapidly scale their total guest engagement so that management can better decide what projects have the best near-term and long-term ROI from the guests’ perspective.
Skift Take: As I am gearing up for what is going to be an exciting few days in Dubai, I wanted to share what excites me the most about Skift Global Forum East.
WEST PALM BEACH, Florida—MHG Hotels announced the recent acquisition of Courtyard West Palm Beach Airport, marking a milestone in the company’s growth. The property offers 103 guestrooms designed to provide guests with a contemporary environment, and its amenities include an outdoor pool & spa, a full-service bistro, and access to the Tri-Rail, Brightline, and West Palm Beach International Airport. “We are thrilled to welcome Courtyard West Palm Beach Airport to the MHG family,&#
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hilton has come out on top as the World’s Best Workplace by Fortune magazine and Great Place to Work – marking the first time a hospitality company has achieved the top honour. The win comes after Hilton’s eight consecutive appearances on the “World’s Best” list. Within APAC, Hilton has ranked as the top hospitality company to work for in Asia for seven consecutive years, in China for eight consecutive years and top company overall in China for three consecutive years.
7 last-minute ideas to sell vouchers this holiday season - Insights Here are some swift strategies and tips on how you can offer vouchers to drive ancillary revenue.
Skift Take: Will Sam Altman return to OpenAI? Will he bring Airbnb CEO Brian Chesky along with him as an OpenAI director? The competition will be intense for any board openings.
WASHINGTON, D.C.—AAA projects 55.4 million travelers will head 50 miles or more from home over the Thanksgiving holiday travel period. This year’s Thanksgiving forecast is an increase of 2.3 percent over last year and marks the third-highest Thanksgiving forecast since AAA began tracking holiday travel in 2000. The top two years were 2005 and 2019, respectively.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Ascott Australia has been recognised for its efforts on gender equality at the Recalibrate Gender Equity Awards 2023, in a year that the company reached 55% female representation at the management level. Ascott was commended for its commitment to fostering gender equity throughout its workforce through a range of progressive practices and policies. Assessment was based on the Workplace Gender Equality Agency (WGEA) standards and the specific actions organisations are taking to demonstrate a comm
Bangkok, Thailand – airasia MOVE, formally known as airasia Superapp, has today announced it has partnered with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, to offer a wider range of hotels and accommodations to travellers on its platform. The collaboration will allow airasia MOVE to tap into SiteMinder’s thousands of hotel customers in the Asian region, while enabling SiteMinder’s customers to offer more value-added deals such a
In today’s rapidly evolving business travel landscape, convention and visitor bureaus (CVBs) and destination marketing organizations (DMOs) remain allies to the hospitality industry in their respective cities. While leisure travelers have their merits, the ability to secure group events that guarantee a steady stream of income for local businesses is an asset.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
White-label hotel management company 1834 Hotels is breaking into the Sydney market with the signing of new management contracts for two properties under Accor brands, Breakfree on Broadway and Mantra Castle Hill. Additionally, 1834 Hotels is set to take over management of Mantra Tonsley Adelaide, formerly La Loft Hotel Tonsley, expanding its portfolio of Accor franchised hotels to six.
Now that the hotel industry has moved away from siloed departments, you expect your commercial teams to work together. But that's impossible when each department is still operating independently.
Skift Take: Global travel softened due to the seasonality of demand. In October 2023, the Skift Travel Health Index dipped to 103. Europe was impacted the most due to reduced pent-up demand and economic concerns. Despite China's Golden Week holiday, the travel recovery in the country remained sluggish.
BURLINGTON, Vermont—Hilton Burlington Lake Champlain, soon to be Hotel Champlain, Curio Collection by Hilton, has announced a culinary partnership with Heirloom Hospitality, helmed by Chef Eric Warnstedt. Together, the hospitality partners will introduce the seafood-focused spot, Original Skiff Fish + Oyster. Construction of the restaurant will begin in November with an opening date slated for spring 2024.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Quest Apartment Hotels New Zealand has introduced its third Christchurch hotel with the opening of Quest on Cambridge in Christchurch last week. It’s the third opening of 2023 for the independently owned and operated accommodation group and marks their 42nd property in New Zealand & Fiji. “The opening of Quest on Cambridge Terrace in Christchurch is the third of the four properties we have planned for Christchurch,” said Quest Apartment Hotels (NZ), Chief Operating Officer, Adrian Turner.
Hotel Designs Locke steps into Switzerland in style Locke steps into Switzerland in style Lifestyle aparthotel brand Locke has announced its expansion into Zurich, Switzerland with the opening of its fifteenth property, Locke am Platz… The first Locke hotel in Swizerland, located in Enge, is spread across six floors, comprising 80 units, ranging from rooms, studios and suites alongside social spaces including a restaurant and bar.
Skift Take: As we return to Dubai this December, we are thrilled to discuss the opportunities and challenges ahead for the Middle East with leaders on stage. It’s going to be a jam-packed event you will not want to miss.
PARSIPPANY, New Jersey—Wyndham Hotels & Resorts announced that its Board of Directors received a letter from Choice Hotels International, Inc. on November 14, 2023. Wyndham’s Board of Directors, together with its financial and legal advisors, closely reviewed Choice’s letter and determined that it represents a step backward and that the terms Choice outlined are not in the best interests of Wyndham or its shareholders.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Weatherdon introduces Ecofill, a refillable cosmetics dispenser that is Eco-friendly, easy to use and hygienic. Our patented dispenser design significantly reduces plastic waste, offering a sustainable solution for hotel amenities. The hotel industry has moved away from small hotel amenity bottles in a justified push towards sustainability. In guest bathrooms, larger pump bottles are now the accepted norm.
Mobile dining and food delivery apps are a staple for nearly all smartphone users. Here are a few ways hoteliers can bank on this same technology while streamlining their operations Today’s travelers carry with them more than just luggage—they bring along the craving for personalization that smartphones have ingrained in our lifestyles. It’s one of the largest ways smartphones have changed our daily lives.
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. expanded its Cambria Hotels brand throughout the Southwest with the opening of the Cambria Hotel Waco University Riverfront. The four-story, 130-room property is the ninth Cambria Hotel to open in the Lone Star State, joining Austin Downtown, Austin Uptown, Austin Airport, Houston Downtown, McAllen, Plano, Richardson, and Southlake. “With a rich history anchored by academia and agriculture, Texas is quickly becoming a hub for vacat
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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