Sat.Jan 27, 2024 - Fri.Feb 02, 2024

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Four Financial Changes That Impact the Hospitality Industry’s ‘New Normal’

Lodging

In 2019, the United States enjoyed the unprecedented 11th year of economic growth since the “Great Recession.” Economists predicted an economic downturn; the only question was what would be the cause? Few anticipated that the trigger would be a worldwide pandemic, the likes of which had not been seen since 1918. Around the world, governments used different approaches to stem the spread into and within their countries.

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Lionel Messi Returns to Promote Saudi Arabia and Break ‘Outdated Stereotypes’

Skift Blog

Skift Take: Recognizing the need for a significant image overhaul, Saudi Arabia understands that reshaping perceptions is crucial for it to achieve its ambitious tourism goals by 2030.

Tourism 69
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4 Rules to Help Your Salespeople Have Better Initial Calls

Anthony Cole Training

How important is it that you or your sales team close more business, more quickly at higher margins? We can guess that it is pretty important.

Closing 313
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Perth’s Adina Barrack Plaza joins AU$850 million Serene Capital portfolio

Hotel Management

Boutique fund manager Serene Capital has taken ownership of Adina Apartment Hotel Barrack Plaza at 138 Barrack Street in Perth’s CBD. On Wednesday January 31, the 100-key hotel became the 11 th asset in Serene’s flagship hotel fund, Serene Capital Hotel Fund 1, joining more than AU$850 million assets currently under Serene Capital management. Adina Barrack Plaza is the third hotel partnership between Serene Capital and TFE Hotels in Australia, following Vibe Hotel Perth Subiaco and Adina Service

Pipeline 297
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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AHLA: 72 Percent of U.S. Travelers to Maintain or Increase Hotel Stays in 2024

Lodging

WASHINGTON—Seventy-two percent of U.S. travelers say they plan to either maintain or increase their number of hotel stays in 2024 compared to 2023, and hotels remain the top lodging choice for likely travelers, according to a survey commissioned by the American Hotel & Lodging Association and conducted by Morning Consult. The survey found that most U.S. travelers (53 percent) plan to take overnight trips for leisure during the next four months, and 32 percent plan […] The post AHLA: 72

Travel 296
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FIFA World Cup 2026: Big Reveal of Host Cities Is Coming Soon

Skift Blog

Skift Take: FIFA's 2026 World Cup schedule announcement on February 4 will shape the future of tourism in 16 North American cities.

Tourism 345

More Trending

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Choice bolsters Australia network with City Edge acquisition

Hotel Management

Choice Hotels Asia-Pac is expanding its presence in Australia by more than 270 rooms with the acquisition of asset-light franchisor, City Edge Apartment Hotels. The deal builds on Choice Hotels’ Melbourne portfolio with the addition of five properties across key business hubs, totalling 271 apartment-style rooms. The acquisition, brokered by specialist accommodation property agency ResortBrokers on behalf of owners Peter and Irena Cushen, includes City Edge’s active franchise agreements, the bra

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Peachtree’s Management Group Selected to Operate Merrill Hotel

Lodging

ATLANTA—Peachtree Group‘s hospitality management group has been selected to operate the Merrill Hotel, Muscatine, a Tribute Portfolio Hotel in downtown Muscatine, Iowa. The property comprises 122 guestrooms, a full-service restaurant, nearly 13,000 square feet of meeting and event space, an outdoor terrace, a heated indoor saltwater pool, and a fitness center.

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American Airlines to Fly Special Taylor Swift Flight AA1989

Skift Blog

Skift Take: This zero-cost marketing move by American helps associate the brand with the Super Bowl buzz in a fun way.

Branding 336
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How to Master Organic Social Media Growth on Instagram and Facebook

Social Hospitality

In the ever-evolving social media world, it’s crucial to maintain an organic presence on platforms like Instagram and Facebook. As we enter 2024, both businesses and influencers are constantly looking for ways to connect with their target audiences. Let’s explore some strategies for fostering organic growth on Instagram and Facebook. Why Organic Social Media?

Branding 130
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Key appointments: Marriott, Hilton, Crown and more

Hotel Management

Exclusive: Janet McNab joins Sydney Sheraton Experienced hospitality leader Janet McNab has taken up the General Manager role at Sheraton Grand Sydney Hyde Park, returning to Australia after more than two decades working in Asia. In a hospitality career that has taken her to China, Indonesia, Malaysia, Thailand, and Macao, McNab has gained experience across multiple Sheraton brands as well as other prominent brands such as Starwood Hotels and Resorts.

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CBRE: Investors to Purchase More U.S. Commercial Real Estate in 2024

Lodging

DALLAS—Investors are poised to purchase more U.S. commercial real estate in 2024 as they anticipate improved credit conditions as interest rates fall later this year, according to the findings of CBRE‘s latest U.S. Investor Intentions Survey. The survey, which covers all asset types, showed improved investor sentiment, with 60 percent planning to expand their real estate portfolios in 2024 versus just 16 percent in the previous year.

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Las Vegas Hotels to Charge Highest Room Rates in Super Bowl History

Skift Blog

Skift Take: After a controversy around hosting the Formula 1 race, the Super Bowl will be another test for how well Las Vegas handles mass sporting events.

Events 334
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The Prosperous Hotelier: QR Codes in the Book

Hotel Financial Coach Blog

The Prosperous Hotelier QR Codes in the Book Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post The Prosperous Hotelier: QR Codes in the Book first appeared on Hotel Financial Coach.

Services 130
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Travel and Leisure Co acquires Accor Vacation Club for US$48.4 million

Hotel Management

Travel and Leisure Co. has signed a deal to acquire Accor’s vacation ownership business – a total of 24 resorts across Australia, New Zealand and Indonesia – for US$48.4 million. Travel and Leisure Co. will also receive the exclusive rights to develop new vacation ownership clubs and products under the Accor Vacation Club brand across Asia Pacific, Middle East, Africa and Turkey.

Travel 279
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Extended Stay America Grows Franchise Portfolio by 20 Percent

Lodging

CHARLOTTE, North Carolina—Extended Stay America announced its growth outlook through franchising, following the momentum from a year of milestones, including 20 percent growth of its franchise portfolio across its family of brands: Extended Stay America Premier Suites, Extended Stay America Suites, and Extended Stay America Select Suites. The momentum from franchising drove brand achievements last year.

Branding 276
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How to Run a $7.5 Billion Luxury Hotel Portfolio: Inside Gencom’s Strategy

Skift Blog

Skift Take: Karim Alibhai's began his career at a Best Western motel. In the decades since, his firm Gencom has bought, sold, and developed eight Ritz-Carltons and dozens of other luxury hotels. Here's his formula.

Motels 331
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Hotel Accounting Policy Manuals & Internal Control Review Program – Three Ways I Can Help You

Hotel Financial Coach Blog

Hotel Accounting Policy Manuals & Internal Control Review Program – Three Ways I Can Help You Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 […] The post Hotel Accounting Policy Manuals & Internal Control Review Program – Three Ways I Can Help You first appeared on Hot

Hotels 130
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Queensland the ‘standout performer’, recording $742 million in hotel transactions

Hotel Management

Hotel investment volumes) reached AU$2.43 billion in 2023, showcasing a year-on-year increase of 26% and surpassing the 10-year long-term average of AU$2.14 billion, according to the latest data from JLL Hotels and Hospitality Group. A total of 53 deals settling over the year, encompassing approximately 5,500 rooms, demonstrating robust activity and exceeding the previous year’s 51 sales (4,100 rooms) to became the highest number of transactions reported annually since 2015’s record breaki

Hotels 264
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STR: Las Vegas ADR Expected to Reach Highest Level of Any Super Bowl Weekend

Lodging

HENDERSONVILLE, Tennessee—Las Vegas hotel average daily rate (ADR) is forecasted to reach $573 for Feb. 9-11, 2024, which would be the highest level for any Super Bowl weekend on record, according to STR. The market is projected for a Friday through Sunday night occupancy of 87.9 percent. That level combined with an ADR of $573 would result in revenue per available room (RevPAR) of $504.

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Cuba’s Struggling Tourism Sector Banks on Russian Boost

Skift Blog

Skift Take: Cuba eyes Russia not only for economic and diplomatic support, but also as a key player in reviving its tourism sector.

Tourism 331
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How Does Hotel Overbooking Impact Your Revenue?

Refine

Overbooking is a common practice in the hotel industry, strategically employed to secure maximum occupancy and guarantee the sell-out of rooms. While this approach holds undeniable benefits for hoteliers, there are also downsides to it, such as dissatisfied guests in case you get double bookings or missed revenue opportunities from free room upgrades.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hilton brings branded residences to Papua New Guinea

Hotel Management

Hilton has introduced the first branded residences in Papua New Guinea with the opening of Hilton Port Moresby Residences, the business reported on Friday. Under a management agreement with Star Mountain Plaza Ltd (SMPL), Hilton will manage the newly built Residences alongside the Hilton Port Moresby Hotel, which is already in operation. “We’re privileged to be partnering with Star Mountain Plaza once again to expand Hilton’s presence in Port Moresby,” said Hilton Area Vice President and Head Of

Branding 262
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Pebblebrook Hotel Trust Publishes Latest ESG Report

Lodging

BETHESDA, Maryland—Pebblebrook Hotel Trust published its fifth annual Environmental Sustainability and Social Responsibility Report covering the company’s environmental, social, and governance (ESG) performance and its commitment to environmentally sustainable business practices and social responsibility to its employees and other stakeholders. Pebblebrook’s 2023 ESG Report is aligned with international reporting standards such as the Global Reporting Initiative and includes disclosures by the R

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Travel Startups Raised Nearly $500 Million This Week

Skift Blog

Skift Take: They say that startup funding is tight right now, but these big fundraises show that some money is still flowing.

Travel 330
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Report: Hotels will pay historic wages, generate record level of tax revenue in 2024

Hotel Business

Hotels are projected to pay a record amount of wages and generate a record level of tax revenue in 2024, according to the American Hotel & Lodging Association’s 2024 State of the Hotel Industry report. The report, which forecasts that hoteliers will face continued challenges due to nationwide labor shortages while inching closer to 2019 occupancy levels, is based on data and analysis from Oxford Economics and was created in collaboration with AHLA Premier Partners STR, Avendra, Ecolab, Encor

Revenue 118
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Ovolo Hotels joins SLH portfolio in global brand boost

Hotel Management

Ovolo Hotels has entered a strategic partnership with Small Luxury Hotels of the World (SLH) which will see seven of its properties join the 500-strong independent global collection. The alliance will support Ovolo’s global expansion through SLH’s global sales, distribution, and marketing platforms, increasing its brand awareness internationally. Ovolo CEO Dave Baswal “We are thrilled to partner with Small Luxury Hotels of the World, a brand synonymous with independently spirited hotels and exce

Branding 259
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Oracle OPERA Cloud Central Blends Data and Functionality

Lodging

AUSTIN, Texas—Oracle announced the general availability of Oracle OPERA Cloud Central. The hospitality platform unites data and functionality from OPERA Cloud’s modules under a common user interface and experience. With it, customers can get a view of their hotel business, including distribution, sales, service interactions, loyalty programs, and more to make decisions that can benefit staff and guests.

Sales 170
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#BoycottMaldives Impact: Indian Arrivals Fall to 5th Place – India Report

Skift Blog

Skift Take: India's emergence as an outbound tourism powerhouse, prompts the question of whether Maldives can afford to overlook this market for an extended period.

Tourism 326
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2024 Hotel Industry Outlook: Back to Basics

Hospitality Tech

This year, hoteliers would do well to focus on tech integrations that will enhance the guest experience, cybersecurity measures to protect their guest’s data, and using automation to optimize operations and generate revenue.

Revenue 116
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!