Sat.Jan 27, 2024 - Fri.Feb 02, 2024

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Four Financial Changes That Impact the Hospitality Industry’s ‘New Normal’

Lodging

In 2019, the United States enjoyed the unprecedented 11th year of economic growth since the “Great Recession.” Economists predicted an economic downturn; the only question was what would be the cause? Few anticipated that the trigger would be a worldwide pandemic, the likes of which had not been seen since 1918. Around the world, governments used different approaches to stem the spread into and within their countries.

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How to Run a $7.5 Billion Luxury Hotel Portfolio: Inside Gencom’s Strategy

Skift Blog

Skift Take: Karim Alibhai's began his career at a Best Western motel. In the decades since, his firm Gencom has bought, sold, and developed eight Ritz-Carltons and dozens of other luxury hotels. Here's his formula.

Motels 321
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Perth’s Adina Barrack Plaza joins AU$850 million Serene Capital portfolio

Hotel Management

Boutique fund manager Serene Capital has taken ownership of Adina Apartment Hotel Barrack Plaza at 138 Barrack Street in Perth’s CBD. On Wednesday January 31, the 100-key hotel became the 11 th asset in Serene’s flagship hotel fund, Serene Capital Hotel Fund 1, joining more than AU$850 million assets currently under Serene Capital management. Adina Barrack Plaza is the third hotel partnership between Serene Capital and TFE Hotels in Australia, following Vibe Hotel Perth Subiaco and Adina Service

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Glamorous Silversands Grand Anse Introduces Silversands Beach House Grenada

Hospitality Net

Opened on 1st February 2024, Silversands Beach House Grenada - sister property to the glamorous Silversands Grand Anse and the brand’s latest endeavour in the Caribbean - is set to further cement Grenada’s status as the go-to Caribbean island this year.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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AHLA Announces 2024 Officers, Executive Committee, and Board of Directors

Lodging

WASHINGTON—The American Hotel & Lodging Association (AHLA) announced its 2024 officers, Executive Committee, and Board of Directors, which all include leaders from a variety of hospitality industry segments. Kevin Jacobs, Hilton’s chief financial officer and president, global development, was named chair of the board; Vision Hospitality Group President and CEO Mitch Patel was named vice chair; Marriott International Group President, United States and Canada Liam Brown was named secretary/tre

Resorts 307
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Ryanair CEO Says United’s Boeing 737 Max Comments Were ‘Stupid’

Skift Blog

Skift Take: Michael O’Leary has delivered a rousing endorsement of the beleaguered planemaker’s products. After last week’s public criticism from some U.S. airline chiefs, his intervention will be warmly welcomed by Boeing.

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More Trending

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5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024

Are Morch

In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to passengers’ changing wants. Hotels are reinventing the travel experience, making sure that visitors have more […] The post 5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024 appeared first on Are Morch, Digital Transf

Tourism 278
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AHLA: 72 Percent of U.S. Travelers to Maintain or Increase Hotel Stays in 2024

Lodging

WASHINGTON—Seventy-two percent of U.S. travelers say they plan to either maintain or increase their number of hotel stays in 2024 compared to 2023, and hotels remain the top lodging choice for likely travelers, according to a survey commissioned by the American Hotel & Lodging Association and conducted by Morning Consult. The survey found that most U.S. travelers (53 percent) plan to take overnight trips for leisure during the next four months, and 32 percent plan […] The post AHLA: 72

Travel 293
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How India and the Middle East Will Define Travel in 2024

Skift Blog

Skift Take: This week’s podcast looks closer at the evolving dynamics of travel in India and the Middle East, highlighting the intersection of cultural influence, economic changes, and strategic marketing.

Travel 302
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Key appointments: Marriott, Hilton, Crown and more

Hotel Management

Exclusive: Janet McNab joins Sydney Sheraton Experienced hospitality leader Janet McNab has taken up the General Manager role at Sheraton Grand Sydney Hyde Park, returning to Australia after more than two decades working in Asia. In a hospitality career that has taken her to China, Indonesia, Malaysia, Thailand, and Macao, McNab has gained experience across multiple Sheraton brands as well as other prominent brands such as Starwood Hotels and Resorts.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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InterContinental Auckland reimagines luxury hospitality in the City of Sails

Hospitality Net

InterContinental Hotels & Resorts, part of the IHG Hotels & Resorts luxury and lifestyle portfolio, has made its debut in New Zealand’s largest city with the opening of InterContinental Auckland. Gracing the city’s waterfront at the halo address of One Queen Street, InterContinental Auckland anchors the one billion dollar (NZD) Commercial Bay lifestyle precinct, which houses the city’s latest upscale office, retail, social, and dining hub.

Retail 269
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Peachtree’s Management Group Selected to Operate Merrill Hotel

Lodging

ATLANTA—Peachtree Group‘s hospitality management group has been selected to operate the Merrill Hotel, Muscatine, a Tribute Portfolio Hotel in downtown Muscatine, Iowa. The property comprises 122 guestrooms, a full-service restaurant, nearly 13,000 square feet of meeting and event space, an outdoor terrace, a heated indoor saltwater pool, and a fitness center.

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Las Vegas Hotels to Charge Highest Room Rates in Super Bowl History

Skift Blog

Skift Take: After a controversy around hosting the Formula 1 race, the Super Bowl will be another test for how well Las Vegas handles mass sporting events.

Events 328
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Travel and Leisure Co acquires Accor Vacation Club for US$48.4 million

Hotel Management

Travel and Leisure Co. has signed a deal to acquire Accor’s vacation ownership business – a total of 24 resorts across Australia, New Zealand and Indonesia – for US$48.4 million. Travel and Leisure Co. will also receive the exclusive rights to develop new vacation ownership clubs and products under the Accor Vacation Club brand across Asia Pacific, Middle East, Africa and Turkey.

Travel 279
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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"Elevators to Your Doorstep.Experience GAEMI Hotel Delivery Service Robots"

Hospitality Net

The Indoor service robot stands in front of the elevator.the arm mounted on the top of the robot unfolds and the elevator button is pressed.then there is also a knock at the door.

Services 261
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CBRE: Investors to Purchase More U.S. Commercial Real Estate in 2024

Lodging

DALLAS—Investors are poised to purchase more U.S. commercial real estate in 2024 as they anticipate improved credit conditions as interest rates fall later this year, according to the findings of CBRE‘s latest U.S. Investor Intentions Survey. The survey, which covers all asset types, showed improved investor sentiment, with 60 percent planning to expand their real estate portfolios in 2024 versus just 16 percent in the previous year.

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Tina Fey and Glenn Close Star in Booking.com Super Bowl Commercial

Skift Blog

Skift Take: Barring last-minute entries, Booking.com may be the only travel company advertising nationally during Super Bowl 2024. However, given that Booking.com's annual sales and marketing spend exceeds $7 billion, the expense is certainly doable.

Closing 300
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Hilton brings branded residences to Papua New Guinea

Hotel Management

Hilton has introduced the first branded residences in Papua New Guinea with the opening of Hilton Port Moresby Residences, the business reported on Friday. Under a management agreement with Star Mountain Plaza Ltd (SMPL), Hilton will manage the newly built Residences alongside the Hilton Port Moresby Hotel, which is already in operation. “We’re privileged to be partnering with Star Mountain Plaza once again to expand Hilton’s presence in Port Moresby,” said Hilton Area Vice President and Head Of

Branding 262
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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AIC Hotel Group Announces New Brand With The Launch Of Ava Resort Cancun

Hospitality Net

AIC Hotel Group, the trailblazing hospitality brand with an extensive portfolio of world-class properties across the world’s most desirable destinations, such as Eden Roc Miami Beach and Nobu Hotel Los Cabos, today announced the launch of AVA, an elevated resort brand that establishes a new category of all-inclusive travel in the global marketplace.

Branding 264
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Extended Stay America Grows Franchise Portfolio by 20 Percent

Lodging

CHARLOTTE, North Carolina—Extended Stay America announced its growth outlook through franchising, following the momentum from a year of milestones, including 20 percent growth of its franchise portfolio across its family of brands: Extended Stay America Premier Suites, Extended Stay America Suites, and Extended Stay America Select Suites. The momentum from franchising drove brand achievements last year.

Branding 274
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7 Facts About The Ritz-Carlton Yacht Collection

Skift Blog

Skift Take: Superyachts run by Marriott brand Ritz-Carlton are setting the pace in a new segment. If you're short on ideas for Valentine's Day, now's the time to drop a hint.

Branding 301
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Ovolo Hotels joins SLH portfolio in global brand boost

Hotel Management

Ovolo Hotels has entered a strategic partnership with Small Luxury Hotels of the World (SLH) which will see seven of its properties join the 500-strong independent global collection. The alliance will support Ovolo’s global expansion through SLH’s global sales, distribution, and marketing platforms, increasing its brand awareness internationally. Ovolo CEO Dave Baswal “We are thrilled to partner with Small Luxury Hotels of the World, a brand synonymous with independently spirited hotels and exce

Branding 259
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Hilton Expands On?Property Messaging in Response to Changing Traveler Communication Preferences

Hospitality Net

Late check-out request. Extra pillows. Wine glasses. Replacement toothbrush. Just send a text. To support the growing need for frictionless travel and introduce easier ways for guests to engage with hotel teams, Hilton is expanding its mobile messaging platform to its more than 7,000 Hilton properties worldwide by the end of 2024. The system, developed in partnership with Kipsu, the industry-leader in real-time engagement, will enable messaging via the Hilton Honors app, SMS, WhatsApp and other

Travel 263
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STR: Las Vegas ADR Expected to Reach Highest Level of Any Super Bowl Weekend

Lodging

HENDERSONVILLE, Tennessee—Las Vegas hotel average daily rate (ADR) is forecasted to reach $573 for Feb. 9-11, 2024, which would be the highest level for any Super Bowl weekend on record, according to STR. The market is projected for a Friday through Sunday night occupancy of 87.9 percent. That level combined with an ADR of $573 would result in revenue per available room (RevPAR) of $504.

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Vrbo Ads Take Aim at Airbnb During NFL Games

Skift Blog

Skift Take: Vrbo can pick its spots to compete with Airbnb. But it's not a zero-sum game and parent company Expedia has no expectation of "beating" Airbnb.

Market 306
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4 Rules to Help Your Salespeople Have Better Initial Calls

Anthony Cole Training

How important is it that you or your sales team close more business, more quickly at higher margins? We can guess that it is pretty important.

Closing 246
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Hampton by Hilton Debuts in Stylish East London Hotspot

Hospitality Net

Hilton (NYSE: HLT) yesterday marked the opening of Hampton by Hilton London Old Street, a 109-room hotel located on the doorstep of vibrant Shoreditch. This exciting addition to Hampton by Hilton’s growing portfolio joins 44 existing properties across the UK.

Hotels 263
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Pebblebrook Hotel Trust Publishes Latest ESG Report

Lodging

BETHESDA, Maryland—Pebblebrook Hotel Trust published its fifth annual Environmental Sustainability and Social Responsibility Report covering the company’s environmental, social, and governance (ESG) performance and its commitment to environmentally sustainable business practices and social responsibility to its employees and other stakeholders. Pebblebrook’s 2023 ESG Report is aligned with international reporting standards such as the Global Reporting Initiative and includes disclosures by the R

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FIFA World Cup 2026: Big Reveal of Host Cities Is Coming Soon

Skift Blog

Skift Take: FIFA's 2026 World Cup schedule announcement on February 4 will shape the future of tourism in 16 North American cities.

Tourism 340
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2024 Hotel Industry Outlook: Back to Basics

Hospitality Tech

This year, hoteliers would do well to focus on tech integrations that will enhance the guest experience, cybersecurity measures to protect their guest’s data, and using automation to optimize operations and generate revenue.

Revenue 116
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.